4/10 - Insatisfatória
Ishbel
11 de nov. de 2025
Positive:
10/10 for excellent location. Less than 15 mins walk to Kaleici, tram stop opposite hotel, 15 mins walk to pontoon for swimming.
All rooms have balcony with lovely sea views.
Reception staff did their best to be helpful
So why did only 2 stars?
Negative:
Food - Dinners were truly awful. Almost inedible. Cheapest scraps of meat. It appeared leftover food would reappear 2 days after originally served. The same melon was served 4 nights in a row and then no dessert at all for next 3 nights.
No butter at breakfast for 4 mornings (despite a shop within 30 metres of hotel)
Room - the room safe wasn't repaired for first 4 days. My bed wasnt made on 3/4occasions. When I asked for balcony light to be repaired i was told all balcony lights on my floor did not work. A double room which had only 4 coathangers in the wardrobe. TV remote didn't work, teabags not replaced etc etc
In General: it is not welcoming for guests to enter a 4^ hotel and be met by an airport-style metal detector - I understand this is to deter guests from buying in water, beer, food etc.
So my recommendation is that this hotel would be fine for a short stay on a B&B only basis but bear in mind the hotel's many short-comings and don't expect the usual 4* standards
Ishbel
Hospedou-se por 9 diárias em out. de 2025