Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 122 de 603 avaliações" "
10 - Excelente
122
Nota 8 - Boa. 228 de 603 avaliações" "
8 - Boa
228
Nota 6 - Ok. 138 de 603 avaliações" "
6 - Ok
138
Nota 4 - Insatisfatória. 73 de 603 avaliações" "
4 - Insatisfatória
73
Nota 2 - Terrível. 42 de 603 avaliações" "
2 - Terrível
42
7,4/10
Limpeza
7,6/10
Serviço e funcionários
6,6/10
Comodidades
7,0/10
Condições e instalações da propriedade
7,0/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
Hiram, Trujillo Alto
Viagem a dois
20 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
N/A
Hiram
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Manager em 22 de mai. de 2024
Hello Hiram,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.
2/10 - Terrível
Nasir
Viagem com a família
13 de abr. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Stay away.
Nasir
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 15 de abr. de 2024
Hello Nasir, We're sorry to hear you weren't fully satisfied during your stay. Your feedback is important to us and will be shared with our team for further review and improvement. We appreciate you taking the time to share your experience with us.
10/10 - Excelente
william
15 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quick and easy
william
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 17 de mar. de 2024
Hello william,We appreciate you taking the time to share your feedback with us. If you have any further comments or concerns, please feel free to reach out to our management team directly.
10/10 - Excelente
Juan
Viagem com a família
28 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was very clean and beautiful room.
Juan
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 30 de jan. de 2024
Hello Juan,Thank you for your kind feedback on the cleanliness and appearance of our rooms. We take great pride in maintaining a high standard of cleanliness to ensure a comfortable stay for all our guests. We hope to welcome you back in the future for another enjoyable experience.
10/10 - Excelente
Antonio
28 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Antonio
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 1 de dez. de 2023
Hello Antonio,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. If there is anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
4/10 - Insatisfatória
Max
Viagem a dois
25 de nov. de 2023
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Sleeping facilities okay, but the place is pretty ugly and the breakfast atrocious. Also way overpriced, compared to other nearby places.
Max
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 29 de nov. de 2023
Hello Max, Thank you for sharing your feedback with us. We appreciate your comments about our sleeping facilities. We're sorry to hear that the aesthetics didn't meet your expectations and that you found our breakfast unsatisfactory. We strive to provide a comfortable stay at a competitive price, and we regret if you felt otherwise. We value your input and will take it into consideration for future improvements.
6/10 - Ok
Margaret
11 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked the safe and quiet place. I did not like no tv closed caption for the hearing impaired. Also could not use internet for closed caption YouTube either due to high volume of WiFi power users in the motel at night and morning except in the afternoon.
Margaret
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 13 de out. de 2023
Hello Margaret ,Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the requested task right away for the benefit of our future guests, which hopefully will include yourself.
2/10 - Terrível
Susan
5 de out. de 2023
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We ended up not staying. The lobby was dirty and unwelcoming. The guy at reception was asleep and when he looked up he was strung out and said he didn’t feel well. He told me there was no reservation in my name and went back to sleep. The place had an unsafe vibe, no cars in parking lot b
Susan
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 7 de out. de 2023
Hello Susan, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.
8/10 - Boa
Jane
Viagem a dois
3 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Difficult to find off Rte 30 after exiting I-90 and bad going north on Rte 30 for dinner & breakfast.
Jane
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 5 de out. de 2023
Hello Jane,Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
8/10 - Boa
christopher
Viagem com a família
18 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Friendly staff. Convenient location. Good coffee but not much else for breakfast . We went to nearby Dunkin Donuts
christopher
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 18 de set. de 2023
Hello christopher,Thank you for your valuable opinion regarding our staff and also our location. We appreciate you taking the time to share your experience.
10/10 - Excelente
Jane
Viagem com a família
4 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Jane
Hospedou-se por 2 diárias em set. de 2023
Resposta de Manager em 6 de set. de 2023
Hello Jane,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
10/10 - Excelente
JoAnna
Viagem com a família
27 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean, comfortable and friendly staff
Very convenient location. Perhaps not the latest décor, but very clean and comfortable rooms. Super friendly staff and plenty of parking for my trailer. We would stay here again.
JoAnna
Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 29 de ago. de 2023
Hi JoAnna,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. Your positive ratings are great, and we hope to impress you again during your next visit to the area.
6/10 - Ok
Sally
Viagem com a família
20 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
breakfast was a stretch, packaged muffins, coffee and juice
Room was comfortable and clean, near Dunkin for a decent breakfast
Sally
Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 21 de ago. de 2023
Hello Sally, Thank you for your feedback, breakfast selection varies from day to day depending on the chef’s assigned. We do hope that we get the chance to host you again.
6/10 - Ok
Chris
18 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Noisy and not secure.
New and senior person checked me in. I asked for a quiet room, I got a room across from the laundry where there were people running wash into the night past 11:30pm while sitting in the hallway and watching videos on their phones. I got out the ear plugs. I don’t know if it was the normal thing but there were people they out there afternoon and evening just loitering in the hallways. I did not feel too secure.
Chris
Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 19 de ago. de 2023
Hello Chris,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our room. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
4/10 - Insatisfatória
rmanuel224
Viagem a dois
9 de ago. de 2023
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
First the entry off the highway is dangerous. Barely marked and a hill which limited visibility entering and exiting. Staff was not friendly, stoic. Surrounding areas where limited. Needed to drive 15 min. away to find convenient stops.
The best part was seeing bed bug bites up my leg that revealed itself after we left. Will not recommend or re-visit.
rmanuel224
Resposta de Manager em 10 de ago. de 2023
Hello Guest, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
6/10 - Ok
Ann
Viagem a dois
7 de ago. de 2023
Pontos positivos: Comodidades e condições e instalações da propriedade
One was flying in the bathrobe. Another (which I killed) was near my bed. The drip of wax job was in my husband's bed.
Ann
Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 8 de ago. de 2023
Hello Ann,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.
8/10 - Boa
Gordon
16 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Window curtains are broken
Gordon
Hospedou-se por 1 diária em jul. de 2023
Resposta de Manager em 18 de jul. de 2023
Hello Gordon, It is unfortunate that some unforeseeable events happened during your stay, we did try to resolve and offer a solution the same day to make sure that your stay will not be affected in any way. We still thank you for understanding regardless and we do hope that we get the chance to host you again in the future as this was not the experience that we wanted you to have.
8/10 - Boa
Jason
15 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very comfy beds and ac was super cold
Jason
Hospedou-se por 1 diária em jul. de 2023
Resposta de Manager em 16 de jul. de 2023
Hello Jason,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
8/10 - Boa
Charles
19 de jun. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Property is away from any other businesses and buildings, therefore quiet and seemingly safe surroundings.
At night, it was a bit difficult to see the entrance off the highway.
Charles
Hospedou-se por 1 diária em jun. de 2023
Resposta de Manager em 21 de jun. de 2023
Hi Charles,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.
8/10 - Boa
Victor
18 de jun. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The room was fine and updated. The hotel smelled of cooking odors and was very noisy. The breakfast was a joke and. It what was listed wasn't anywhere to be found.
Victor
Hospedou-se por 1 diária em jun. de 2023
Resposta de Manager em 19 de jun. de 2023
Hello Victor, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.
8/10 - Boa
Lori
18 de jun. de 2023
Lori
Hospedou-se por 1 diária em jun. de 2023
Resposta de Manager em 9 de jul. de 2023
Hello Lori,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
10/10 - Excelente
Jessica
Viagem com família e crianças pequenas
11 de jun. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Don't let the outside fool you. Inside was very nice. Clean rooms and friendly staff. Worth the stay for an overnight.
Jessica
Resposta de Manager em 13 de jun. de 2023
Hello Jessica,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our staff. We are always looking for ways to improve upon the guest experience so thank you for sharing.
10/10 - Excelente
Werner
8 de jun. de 2023
Werner
Hospedou-se por 1 diária em jun. de 2023
Resposta de Manager em 12 de jun. de 2023
Hello Werner,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
4/10 - Insatisfatória
Adrianus, Burlington
6 de jun. de 2023
In the description it’s said they serve breakfast but nothing was available
Adrianus
Hospedou-se por 1 diária em jun. de 2023
Resposta de Manager em 7 de jun. de 2023
Hello Adrianus, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
8/10 - Boa
Scott
Viagem com a família
29 de mai. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very decent value. Clean room, amenable staff. Safe area.
Scott
Hospedou-se por 1 diária em mai. de 2023
Resposta de Manager em 30 de mai. de 2023
Hello Scott,Know that your voice is of tremendous importance to us and we value your comments about our staff as well as our area. We hope to see you again to deliver you with a 5 star experience.
10/10 - Excelente
Joan
Viagem a dois, Viagem com animais de estimação
28 de mai. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Property was clean and staff personable...would definitely stay here again
Joan
Hospedou-se por 1 diária em mai. de 2023
Resposta de Manager em 30 de mai. de 2023
Hi Joan,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.
8/10 - Boa
Elizabeth
25 de mai. de 2023
Pontos positivos: Limpeza e serviço e funcionários
My only complaint is that they advertised breakfast with the room. But, when I looked for it I found one tiny muffin. This was prior to 9am.
When I asked if I was late for breakfast (thinking everything had been put away) I was told all they have is muffins and she’s only permitted to put a few out. Wow!
Elizabeth
Hospedou-se por 1 diária em mai. de 2023
Resposta de Manager em 27 de mai. de 2023
Hello Elizabeth, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
8/10 - Boa
Janet
18 de mai. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Thanks!
Fine motel close to route of travel; convenient and clean
Janet
Hospedou-se por 1 diária em mai. de 2023
Resposta de Manager em 21 de mai. de 2023
Hello Janet,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope to see you again in the future. Thank you for your valuable business.
2/10 - Terrível
Renee
24 de mar. de 2023
Renee
Hospedou-se por 1 diária em mar. de 2023
Resposta de Manager em 26 de mar. de 2023
Hello Renee,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
4/10 - Insatisfatória
Viajante verificado
Viagem em grupo
19 de mar. de 2023
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
slowest check in I have ever seen at any motel!
Breakfast was advertised- at 7:30 the only thing available was coffee.
No manager on duty either.
Viajante verificado
Hospedou-se por 1 diária em mar. de 2023
Resposta de Manager em 20 de mar. de 2023
Dear Guest,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our breakfast. I hope you will return to enjoy a memorable and exceptional experience.
4/10 - Insatisfatória
ed
Viagem de negócios
20 de fev. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
bring some raid
bedbugs.. only three bites at this place..
ed
Hospedou-se por 1 diária em fev. de 2023
Resposta de Manager em 21 de fev. de 2023
Hello ed, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
6/10 - Ok
Scott
Viagem com a família
15 de jan. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Person in the room next to us snored all night long so I could not sleep.
Scott
Hospedou-se por 1 diária em jan. de 2023
Resposta de Manager em 16 de jan. de 2023
Hello Scott, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.
10/10 - Excelente
Jorge
12 de dez. de 2022
Jorge
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Manager em 14 de dez. de 2022
Hello Jorge,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
2/10 - Terrível
Jose
2 de dez. de 2022
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Jose
Resposta de Manager em 3 de mar. de 2023
Hello Jose, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
10/10 - Excelente
Barbara
29 de out. de 2022
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Barbara
Hospedou-se por 1 diária em out. de 2022
Resposta de Manager em 30 de out. de 2022
Hello Barbara,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
8/10 - Boa
Viajante verificado
Viagem em grupo
24 de out. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Comfortable and quiet.
Very convenient and comfortable. Nice staff.
Coffee was good, but breakfast not so hot.
Would stay again if in the area.
Viajante verificado
Hospedou-se por 1 diária em out. de 2022
Resposta de Manager em 25 de out. de 2022
Dear Guest,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and comments about our area. I hope you will return to enjoy a memorable and exceptional experience.
8/10 - Boa
Deborah
Viagem em grupo
10 de out. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very well done, from an older time but, well done.. basic but good!!
Comfortable.
Deborah
Hospedou-se por 1 diária em out. de 2022
Resposta de Manager em 11 de out. de 2022
Hello Deborah,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
10/10 - Excelente
Gary
Viagem em grupo
9 de out. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
easy access
Gary
Hospedou-se por 1 diária em out. de 2022
Resposta de Manager em 10 de out. de 2022
Hello Gary,Thank you for your valuable opinion regarding our access. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
10/10 - Excelente
BENJAMIN, Nevada
3 de out. de 2022
BENJAMIN
Hospedou-se por 1 diária em out. de 2022
Resposta de Manager em 2 de jan. de 2023
Hello BENJAMIN,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
4/10 - Insatisfatória
Julia
1 de out. de 2022
Julia
Hospedou-se por 1 diária em set. de 2022
Resposta de Manager em 31 de dez. de 2022
Hello Julia,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
6/10 - Ok
Marsha
18 de set. de 2022
Marsha
Hospedou-se por 1 diária em set. de 2022
Resposta de Manager em 19 de set. de 2022
Hello Marsha, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
8/10 - Boa
Daniel
Viagem em grupo
6 de set. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Daniel
Hospedou-se por 1 diária em set. de 2022
Resposta de Manager em 7 de set. de 2022
Hello Daniel, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,
10/10 - Excelente
Ashley
Viagem a dois
24 de ago. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The reviews are definitely on point! Clean & great value for the price. Comfortable bed & happy we stayed here. Would absolutely stay again. Front desk & housekeeping staff all very friendly during encounters.
Not sure what all the reviews are about the petty stuff like slight mold by the shower head-stop being a Karen! The smoking area outside under the pavilion definitely has bee nests in it though!
Ashley
Hospedou-se por 1 diária em ago. de 2022
Resposta de Manager em 25 de ago. de 2022
Hello Ashley, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!
2/10 - Terrível
krystal
24 de ago. de 2022
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
krystal
Hospedou-se por 7 diárias em ago. de 2022
Resposta de Manager em 23 de nov. de 2022
Hello krystal,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
6/10 - Ok
Maureen
Viagem em grupo
21 de ago. de 2022
Pontos negativos: Comodidades e condições e instalações da propriedade
The rooms need updating. The rugs need cleaning. The driveway into the property is not easy to see. The front desk person was very nice and informative. People hanging out in hall a little scary.
Maureen
Hospedou-se por 1 diária em ago. de 2022
Resposta de Manager em 23 de ago. de 2022
Hello Maureen, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
6/10 - Ok
Michael
21 de ago. de 2022
Pontos positivos: Limpeza e serviço e funcionários
Michael
Hospedou-se por 1 diária em ago. de 2022
Resposta de Manager em 20 de nov. de 2022
Hello Michael,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
8/10 - Boa
Matthew
Viagem com a família
21 de ago. de 2022
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Our stay was fine. We were just looking for something cheap, simple and clean by the side of the road to break up our trip, and this fit the bill. Nothing fancy.
Matthew
Hospedou-se por 1 diária em ago. de 2022
Resposta de Manager em 22 de ago. de 2022
Hello Matthew, Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
4/10 - Insatisfatória
Olena
Viagem com a família
21 de ago. de 2022
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
There was musty smell in the room, the air-conditioning was loud and there was only heavy curtains on the window so if you open curtains in the morning your window is bare looking out on the parking lots there were no
Olena
Hospedou-se por 1 diária em ago. de 2022
Resposta de Manager em 23 de ago. de 2022
Hello Olena, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.
8/10 - Boa
Burt
20 de ago. de 2022
Burt
Hospedou-se por 2 diárias em ago. de 2022
Resposta de Manager em 18 de nov. de 2022
Hello Burt,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
8/10 - Boa
Karen
11 de ago. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hard working staff, friendly.
Karen
Hospedou-se por 1 diária em ago. de 2022
Resposta de Manager em 12 de ago. de 2022
Hello Karen,
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our staff. I hope that we will impress you with exemplary service during future visits.