Dear Guest,Your detailed feedback about your recent stay at the Steigenberger Airport Hotel Amsterdam is greatly appreciated. It is regrettable to hear that your experience did not match the high standards we strive to uphold. Your comments regarding the condition of our facilities and the level of service you received have been noted. It's our aim to provide a comfortable and enjoyable stay for all our guests, and it seems we've fallen short during your visit.We would like to assure you that we take all feedback seriously, as it helps us to understand where we can make improvements. Please know that our proximity to the airport and shuttle service are just a few of the conveniences we offer, and we are continually working to enhance our guest experiences.We value your patronage and hope to have the opportunity to better serve you in the future.Kind regards,Erwin M. BruynGeneral Manager

Dear Guest,Your recent experience at the Steigenberger Airport Hotel Amsterdam, as you've described, is far from the high standards we strive to uphold. I'm truly sorry to learn about the air conditioning issue you encountered in your room.It's unfortunate that we were unable to offer a room change due to high occupancy. However, I'm glad to know that our team made a gesture to compensate for the inconvenience by offering you a complimentary breakfast.We value your loyalty and your feedback, as it helps us to better understand where improvements can be made. I hope that despite this incident, we will have the opportunity to welcome you back in the future and ensure you have a more comfortable stay.Kind regards,Erwin M. BruynGeneral Manager

Dear Guest,We noticed your review and wanted to express our gratitude for your visit at the Steigenberger Airport Hotel Amsterdam. Although your review did not provide specific details, we value your time and effort in sharing your experience.We strive to provide our guests with a pleasant stay and your feedback, no matter how brief, is important to us.Should there be any aspects of your stay that you wish to discuss further, please feel free to reach out to us.Kind regards,Erwin M. BruynGeneral Manager

Dear guest,Thank you for taking the time to share your experience with us.Your positive score is very much appreciated. We are looking forward to welcoming you again in the future.With kind regards,Erwin M. BruynGeneral Manager

Dear guest,Thank you for taking the time to share your experience with us.Your positive comments are very much appreciated.We are looking forward to welcome you again in the future.With kind regards,Erwin M. BruynGeneral Manager

Dear guest, Thank you for taking the time to share your experience with us. Your positive comments are very much appreciated. We are looking forward to welcome you again in the future. With kind regards, Erwin M. Bruyn General Manager

Dear guest, Thank you very much for informing us about the experiences you faced at our property. I would like to offer you our sincere apologies for not being able to fulfill your wishes and needs. We certainly take you feedback serious and will use this to improve our service and quality for the future. We hope to have the chance to welcome you again in the near future and look forward providing you with the best service and quality possible. With kind regards, Erwin M. Bruyn General Manager

Dear Linnette, We apologize for the unpleasant experience you had during your stay with us. It is unacceptable that you encountered a musty odor in the room and dirty walls in the bathtub area. We will ensure that our housekeeping team addresses these issues promptly to maintain a high standard of cleanliness for our guests.Additionally, we apologize for the behavior of the driver during your transportation. We take passenger safety seriously and will address this matter with our transportation team to ensure that all guests are treated with respect and care.Thank you for bringing these concerns to our attention. Your feedback is invaluable to us, and we will take the necessary steps to improve our services. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future.Best regards,Erwin M. BruynGeneral Manager

Dear Cornelis, We sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issues with the lack of soap in the shower, the non-functional TV, and the absence of amenities such as a coffee machine or alarm clock. This falls short of the standards we aim to uphold. Please know that we take your feedback seriously, and we will address these concerns promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to make it up to you on your next visit.Kind regards,Erwin M. BruynGeneral Manager

Dear Peter, We sincerely apologize for the inconveniences you experienced during your stay. Providing a comfortable and convenient experience for our guests is our top priority, and it's disappointing to hear that we fell short in meeting your expectations.Regarding the lack of soap in the shower and the non-functioning TV, we will address these issues with our housekeeping and maintenance teams to ensure that they are promptly rectified. Additionally, we apologize for the absence of a coffee machine and an alarm clock in your room. We will take your feedback into consideration as we strive to improve our amenities and services.We truly appreciate your feedback, as it helps us identify areas for improvement. If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to contact us directly. We hope to have the opportunity to exceed your expectations in the future.Kind regards, Erwin M. BruynGeneral Manager

Dear Deirdre, We're glad to hear that you found our location convenient to the airport and that you enjoyed a comfortable stay with us. We appreciate your compliments on our friendly staff and good service at the restaurant. However, we apologize if the food didn't meet your expectations in terms of both quality and pricing. Rest assured, we'll take your comments into consideration to improve our offerings. We look forward to welcoming you back on your next visit.Kind regards, Erwin M. BruynGeneral Manager

Dear Mayuko, We're glad to hear that you found the room clean and that the shuttle bus was convenient. Your feedback is much appreciated.We look forward to welcoming you again in the future.Kind regards,Erwin M. BruynGeneral Manager

Dear Agnes, Thank you for your feedback. We're glad to hear that you found our hotel clean and that you were satisfied with the service provided. We strive to maintain high standards of cleanliness and customer service, and we're pleased to know that it was reflected in your experience. We hope to welcome you back again soon.Kind regards, Erwin M. BruynGeneral Manager

Dear Jerome,Thank you for sharing your thoughts! It sounds like the airport shuttle was a significant highlight of your experience. We're delighted that our shuttle service contributed positively to your stay. If there are any specific areas where we can further improve our shuttle service or any other aspects of your stay, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back in the future!Kind regards, Erwin M. BruynGeneral Manager

Dear Rekha,We're pleased to hear that you had a pleasant stay and found our airport shuttle service convenient. It's great to know that you appreciated the cleanliness of our property, including the rooms and bathrooms. We're also pleased that you were satisfied with our customer service. Thank you for your positive feedback.We look forward to welcoming you back soon.Kind regards,Erwin M. BruynGeneral Manager

Dear Dorothy,We're pleased to hear that you had a wonderful four nights with us and that you would recommend our hotel to others seeking a convenient and peaceful location in Amsterdam.We're also delighted to hear that our staff, particularly Jelle and Milan, provided you with excellent and attentive service throughout your stay. We will be sure to pass along your kind words to them.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!Best regards,Erwin M. BruynGeneral Manager

Dear Stephen, Thank you for your feedback. We apologize for any discomfort caused by the detergent used for our linens. We understand the importance of providing a comfortable stay for all our guests and will ensure that your concerns are addressed promptly. We appreciate your understanding and hope to welcome you back in the future.

Dear Michael,We apologize for any inconvenience you experienced during your stay. Please feel free to contact us directly to discuss this further or if there is anything else we can do to make amends for the issues you faced. Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns.We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Kind regards, Erwin M. BruynGeneral Manager

Dear Samantha, Thank you for your review! We're pleased to hear that you had a fantastic experience during your stay. We look forward to welcoming you back for another exceptional stay in the future!Kind regards,Erwin M. BruynGeneral Manager

Dear Ari, We're delighted to hear that you found our airport shuttle convenient and that you enjoyed your stay in our impeccable rooms! Thank you for recommending us, and we look forward to welcoming you back in the future!Kind regards,Erwin M. BruynGeneral Manager

Dear Jane, Thank you for sharing your experience! We're glad to hear that you enjoyed your stay and found our facilities to be very nice. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back if you need to be close to the airport in the future!Kind regards, Erwin M. BruynGeneral Manager