Thanks a lot for your friendly review.

Dear Doris,How wonderful it is to learn that your visit to Hotel Nicolaas Witsen was a pleasant one! I am delighted that you fully appreciated the friendly service our helpful team provided and that we were able to meet all your requirements. Thank you for choosing our hotel, I realize you had many other options in central Amsterdam, and I hope it won't be long before we can welcome you again. Please don't forget to tell your friends and family all about us.Kind regards, Alex Roozendaal, General Manager

Dear Paul,Thank you for your fabulous review following your visit to Hotel Nicolaas Witsen. I am happy that you liked our central location, close to interesting sites like the Hermitage Museum, the world-famous canals and the lively Leidseplein. I am also pleased that you enjoyed our tasty breakfast buffet and the service our friendly team provided. We all look forward to seeing you again soon when you return to Amsterdam, and I hope you will tell your friends and family all about us. Kind regards, Alex Roozendaal, General Manager

Dear Bagda,Thank you for rating your recent visit to our hotel. I am sorry that your stay was not as comfortable as you had hoped for. We use our guests' feedback to learn, so I would love to know what we can change to improve your experience. I am sorry for any inconvenience caused, and please contact me if you would like to discuss the issue in more detail. Kind regards, Alex Roozendaal, General Manager

Thank you for this fabulous review, Sandra. I'm happy that you and your family had a wonderful stay at Hotel Nicolaas Witsen, and loved the free chocolate, the great hand soap and the porcelain klompen we offered. Taxis in Amsterdam are expensive indeed, but our centra location, near many attractions and public transport, means that you don't have to use them much. I hope to see you all again soon! Kind regards, Alex Roozendaal, General Manager

Bonjour Franck, Nous sommes très heureux que vous ayez passé un bon séjour dans notre hôtel. Cordialement, Jan Kramer

Dear guest, Thank you for your friendly words about our staff and location. Our matrasses are medium soft. Some guests find our beds too soft and some too hard. It is for a hotel not possible to choose a matrass which suites to all guests. Fortunately most of our geusts gave us positive feedback about the beds. Sometimes it can be noisy outside in the citycenter of Amsterdam.Especially in the weekends We know this and this is why we have double glass in all windows. When the window is closed the noise is very limited, I have checked, but I do not have receive any complaints in the last weeks. Tip for the next time: Let us know while you are staying in the hotel and not after your check out. In most cases we can solve it right away.

Dear guest, I am very sorry about your bad experience. cleanliness is very important to us, as you can see in our total scores. I want to find out what went wrong during your stay with us. This will be a little dificult, as you post this review as anonymous and we did not receive any complaints at our reception in the last month. It would be great if you can send me an email with the details, so I know when and in which room you stay. Looking forward to hear from you and wish you all the best for 2020.

Hi TM, Thank you so much for your outstanding review! Did you try our fresh made Dutch pancakes for breakfast? Wish you all the best,