Hey Wainer!Thank you so much for the amazing review. I am so glad to see that you had a great stay with us. I look forward to hosting you again.Best,Bob + Team

Hey Victoria!Thank you so much for this 5* Review. I am super thrilled to see that you had a great stay with us. I look forward to welcoming you back soon.Best,Bob + Team

Hey there!Thank you so much for taking the time to give us this amazing review. I am so glad to see that you had a great stay with us. I hope to welcome you back again soon.Best,Bob + Team

Hi Nora!Thank you so much for the review. I hope to have the opportunity to host you again and make your next stay even better.Best,Bob + Team

I am sorry you feel this way about us Yariv. At Bob W Noord, we boast 2 different locations in the same development site. One of them was still closed and under construction when you stayed with us. Despite your room (008) was ready for your arrival and set up for you and your family (extra bed and welcome amenities) you entered another building and slept in room 208 which was not assigned to you nor open for public.Despite our customer service being available 24/7 and the support number being available in our communication and confirmation email, you decided not to contact us to seek for help. I regret that this happened, as this issue would have been solved within minutes and we would have shown you to your room.Moreover the team try to contact you several times by phone and email and you ignored all the attempts we made to get in touch.Despite your mistake in going to the wrong location, we truly hope you will give us another chance and try us again to fully experience what other travellers say about us. Kind regardsBob and his team