6/10 - Ok
Susan
Viagem com a família
11 de ago. de 2025
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
This was one of the only hotels with availability for three nights due to an event nearby. Location was great (close to ISU) and the staff was very friendly. I appreciated the breakfast options, though it was your basic breakfast with cereal, oatmeal, bagels, muffins, bananas, oranges, a waffle maker, and egg patties and sausage.
The issue for us was the condition of the room. When we arrived, the A/C was off so the room was stuffy and had a strong smoke smell. Once I turned on the A/C and it cooled down, the smell improved but it was still faint throughout our stay. There was a used towel hanging on the back of the bathroom door and a hair on the toilet seat. I left the towel hoping they'd take it the next day, but it was still there when we got back (they took other towels, but missed that one again). I put it on the floor and they finally took it the next day. Also, on one of the bedsheets there was what I'd describe as a "scuff" mark from someone's shoe. The wood floors are nicer than carpet, but they weren't clean and felt dirty (so I wore sandals when walking around). There is daily maid service, but it didn't seem very thorough.
None of the ice machines were working, but the front desk was happy to provide ice upon request. There also isn't an easy option to fill water bottles (just a water fountain with a small spigot).
It was affordable & an "ok" stay, but next time I think I would pay more to stay somewhere else.
Susan
Hospedou-se por 3 diárias em ago. de 2025