Hotéis perto de American National University WV

"We had a flat tire around 2pm on route neat Columbia. Called the site and they said no refunds since the hotel was booked on Expedia. Finally after many attempts to contact Expedia customer “service”…they said the would contact site and approve a refund but then said the site was not answering phone and closed the file. Do better."

"At 3am in the morning couldn’t flush toilet had to move to a room on other side of floor then the elevator wouldn’t go dn to 1st floor spoke to the lady who said she was a mgr wasn’t apologetic at all about none of the situations told me jst put the elevator on hold & the other one would com up to 3rd floor this was after I walked dn 3 flights of steps I was told by the same mgr that she would giv me $25. off per night which I’m waiting to receive so I won’t b stayn at the Country Inn Suites...

"Very nice place. Would definitely stay again "

"Most wonderful and friendly staff but u had so many glitches with housekeeping that dampens my spirit about the place. I ask for extra towels (tip of $7)- and ask the GM in the hallway and hear her even walkie talkie about it & no towels. Next day no service and the next day they left me without ANY toilet tissue. That’s too many misses. "

"Room was clean , staff was a nice and breakfast was good "

"Hotel not too bad but definitely probably the loudest one I’ve ever stayed at. I could hear people’s conversations clearly as they walked by my hotel room. "

"Breakfast was simply being Sunday but fine. Queen bed was a little uncomfortable for two people."

"I was on the ground floor and could hear every step in the room above including the floor and ceiling creaking with every step. I do not normally complain, but when you guys give a property a “good” rating and that doesn’t match the experience at all, that’s concerning. "

"The first room was not cleaned and had to change rooms that room the key wouldn’t work so we had to change again and in that room the tv would not work and there was one wash rag pretty bad in the morning went to check out and no one around I walked around looking but no one so I left the card key on the counter and left. Please go somewhere else!!"

"Room was clean. Bed was a little uncomfortable. Room was not sound proof."

"Our room smoke detector was laying on the self and the wires were hanging from the ceiling."

"Sheets were not cleaned. No toilet tissue at all !!! No coffee. Not as advertised at all. Lots of broken things inside. "

"Staff very friendly. Restaurant food /bar was delicious and entertainment a nice surprise. Needs a remodel."

"Friendly staff. Was here for business and it met my needs. Housekeeping service daily."