Vilas em American Fork, UT

"Nice comfortable room. Easy check-in. Scott was helpful and responsive. Amy... not so much. She's useless. Fire her."

"The villa was very nice. The resort was great. We played mini golf and had a great time swimming as well. The pool area is cool. "

"Updated "

"The property was nice - the bedposts were broken and definitely some wear on the furniture ( note to people planning on staying- they don't provide powdered creamer for the two Keurig pods of coffee allotted also no salt and pepper), check in was easy. The fireplace did not work- this was especially disappointing. The property manager did not respond to text messages and the first phone call I made he assured me it would be fixed. No one showed up to fix it, and he did not answer later...

"We were very disappointed in our accommodations. We arrived to the two connected units and nothing had been cleaned. Beds were dirty, used towels were on the floor, dirty dishes in the sink and the kitchen was dirty with trash still in the cans. It was obvious that someone had stayed there and nothing had been cleaned afterward. We contacted the host right away. The gentleman sent us to another two units down the hall. We entered the new code and walked in on people already staying in those...

"Room was listed as a one bedroom with king bed and a couch. Listing stated the room accommodated 4 people. When we arrived late in the evening and checked in, we discovered that there was no pull out couch. We messaged the host who didn't respond after multiple attempts to reach him until late the next day. Asked for a blow up mattress or a cot to which he completely ignored us for the rest of our stay. The unit is in need of updates as the couch is in rough shape with rips and patches that...

"he house is absolutely gorgeous! We stayed there for a week for a family reunion and a wedding, and it was perfect. The location is excellent, and the amenities are beyond amazing — a huge heated pool, jacuzzi, sauna, steam room, and even four pickleball courts. There’s also an extra kitchen by the pool, great speakers, a piano, and a guitar — just unbelievable!What made our stay even more special was the wonderful service. Roger was incredibly helpful and responsive, taking care of every...

"The host and welcome gifts were above & beyond our expectations. Very kind & attentive. We have been renting places for 20 years for our family Christmas gathering. This house was our favorite so far. It was extremely clean, well organized and had all the amenities to make our stay perfect. The rooms are spacious, the beds are very comfortable and they all have night stands on both sides of the bed with charging ports. And lots of drawer & closet space. There were also very large screen smart...