Dear Edward,Thank you for your fantastic review! We're delighted to hear that you had such a positive experience during your stay with us.Our team works hard to provide friendly and helpful service to all our guests, so it's wonderful to hear that you found them accommodating. We're also thrilled that you enjoyed the modern and upbeat atmosphere of our hotel, as well as the great breakfast offerings.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Sincerely, Arseniy Tagayev General manager of ibis and Novotel Living Almaty Jetisu

Dear Michael Jetton,Thank you for your appreciation!We are glad to know that you appreciated the facilities and location of the hotel!Also, we are always happy to receive positive feedback from our guests, because they help us get better!We will be waiting for you at our combo hotel!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu

Dear Hyungjun Kim,Thank you very much for your positive assessment!We are glad to know that you were satisfied with your stay at our hotel!Also, we are always happy to receive positive feedback from our guests, because they help us get better!We will be waiting for your visit!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Shin Ishihara,Thank you for the high rating!We are sincerely glad that you were satisfied with your stay!We will take into account your note regarding the slippers and hand them over to the responsible persons. We appreciate the trust of our guests, thank you for choosing us!We will be glad to see you at our hotel again!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Sunghyun An,Thank you for the high rating!We are glad that you were satisfied with your stay!We appreciate the trust of our guests, thank you for choosing us!We will be waiting for your visit!Sincerely,Arseniy Tagaev General manager of ibis Almaty Jetisu

Dear Woo Jin Hwang,Thank you for the high rating!We are sincerely glad to know that you enjoyed everything and there were no problems during your stay!We are always happy to receive positive feedback from our guests, because they help us get better!We will be waiting for you at our hotel again!Sincerely,Arseniy Tagaev General manager of ibis Almaty Jetisu

Dear Alexandre Blaise,Thank you for the high rating!We are glad to know that you enjoyed everything and there were no problems during your stay!We are always happy to receive positive feedback from our guests, because they help us get better!We will be waiting for you!Sincerely,Arseniy Tagaev General manager of ibis Almaty Jetisu

Dear Aya Yaish,Thanks for the feedback!We have taken into account your note regarding the cleaning of the rooms, and handed them over to the responsible persons. We understand how cleanliness is important to our guests, and we will do our best to fix it. We hope for your next visit!Sincerely,Arseniy Tagaev General manager of ibis Almaty Jetisu

Dear Kangjae,Thank you for the high rating!We are glad that you enjoyed everything and there were no problems during your stay!Also, we are always happy to receive positive feedback from our guests, because they help us get better!We look forward to your visit with impatience!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Jonghui Mun,So that we can sort out what happened, could you describe in detail how your stay went?We will be waiting for your answer!Thank you.Sincerely, Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Ignacio Garcia,Thank you for taking the time to share your impressions of your stay at our hotel!We are sincerely sorry that you have encountered some inconveniences during your stay. We will definitely take into account the weight of your notes and hand them over to the responsible persons. We will do everything possible to make your subsequent stay more comfortable! We hope you will give us the opportunity to welcome you to our hotel again!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Adilet,We appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!Sincerely, Arseniy Tagayev General manager of Ibis Almaty Jetisu

Dear Carol,It's great to hear that you had a positive experience at the hotel! The fact that the staff went above and beyond to assist you with transportation, especially during a late-night arrival, and even provided equipment to carry your luggage, speaks volumes about their commitment to excellent service. It's these little details that can make a stay memorable.We will be glad to welcome you again in our hotel.Sincerely,Arseniy TagayevGeneral manager of ibis Novotel Living Almaty Jetisu

Dear Gavin,Thank you for taking the time to share your experience with ibis Almaty Jetisu. We are glad that you appreciated our comfort and convenience, as we are always very pleased to receive positive feedback. We also pleased to hear that you estimate our location in the city center of Almaty. We will be glad to welcome you again in our hotel.Sincerely,Arseniy TagayevGeneral manager of ibis Novotel Living Almaty Jetisu

Dear Irina,We're thrilled you had a fantastic stay with us! Thank you for your kind words and choosing our hotel. We can't wait to welcome you back!Sincerely,Arseniy TagayevGeneral manager of ibis Novotel Living Almaty Jetisu

Dear Myeongho,I'm glad to hear that you had an overall positive experience at the Almaty ibis hotel. It's great that the room met your expectations in terms of cleanliness and spaciousness, and the convenient location, just 25 minutes from the airport, added to your satisfaction. The delicious breakfast is definitely a plus!I appreciate your honesty about the bed mattress. Comfort is subjective, and it's understandable that preferences can vary from person to person. Still, it's valuable feedback for both the hotel and potential guests.Your balanced review provides valuable insights for future guests considering a stay at the Almaty ibis hotel. Highlighting the positives, such as the cleanliness, location, and tasty breakfast, while mentioning the aspect that could be improved, like the mattress comfort, gives a well-rounded view of your experience.I hope your time in Almaty was enjoyable, and your feedback will likely contribute to the hotel's ongoing efforts to enhance guest satisfaction. If you have any other thoughts or experiences from your trip, feel free to share!Sincerely, Arseniy Tagayev General manager of ibis Almaty Jetisu

Dear Goktug,Thank you for sharing your thoughts about your recent stay at our hotel. We're pleased to hear that you found our establishment to be very clean and comfortable, which are qualities we strive to maintain for our guests.It's great to know that our hotel is well-suited for business trips. We aim to provide a comfortable and convenient environment for our business travelers to ensure a productive and enjoyable stay.Your feedback is valued, and we look forward to the possibility of welcoming you back for another comfortable and successful business trip in the future.Best regards,Arseniy TagayevGeneral manager of ibis Almaty Jetisu

Dear Philippe,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We hope to welcome you back soon for another memorable experience.Warm regards,Arseniy Tagayev General manager of ibis Almaty Jetisu

We appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!

Dear Jan Petersson,We would like to thank you for your high assessment! We are glad to know that you liked the location of the hotel and the facilities. Also, thank you for noting the work of our employees! We are always happy to receive positive feedback from our guests, because they help us get better! Come to our hotel again!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Guest,Thank you for taking the time to share your experience with ibis Almaty Jetisu. We are glad that you appreciated our comfort and convenience, as we are always very pleased to receive positive feedback. We also pleased to hear that you estimate our location in the city center of Almaty. We will be glad to welcome you again in our hotel.Sincerely,Arseniy TagayevGeneral manager of ibis Novotel Living Almaty Jetisu

Dear Ciran,Thank you for your feedback about our hotel. We are delighted to hear that you found our hotel excellent, clean, and easy to use. Maintaining a high standard of cleanliness and providing a user-friendly environment for our guests is a top priority for us.However, we apologize for any inconvenience caused by our staff's performance. We always strive to provide exceptional service, and your comments have been duly noted. We will address this issue with our team to ensure that they offer a more attentive and enthusiastic approach to meet our guests' needs.Your feedback is valuable to us, as it helps us improve and provide the best possible experience for all our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations with our improved services. If you have any other suggestions or concerns, please don't hesitate to reach out to us. Thank you for choosing our hotel, and we hope to see you again soon.Sincerely,Arseniy TagayevGeneral manager of ibis Novotel Living Almaty Jetisu

Dear Dalal Zayouna,Thank you for the high rating! We are glad to know that you enjoyed everything and there were no problems during your stay! We appreciate the trust of our guests, thank you for choosing us! We will be waiting for you in our hotel again!Sincerely,Arseniy Tagaev General manager of ibis Almaty Jetisu.

Dear Mizuhu, Thank you for taking the time to share your experience with ibis Almaty Jetisu. We are glad that you appreciated our comfort and convenience, as we are always very pleased to receive positive feedback. Please note that we have water stations available near every room as well as reusable glass bottle in your room. Now you can replenish your water supplies any time you want. We will be glad to welcome you again in our hotel! Sincerely, Arseniy Tagayev General manager of ibis Almaty Jetisu

Dear Nurlan,Thank you for taking the time to share your experience with ibis Almaty Jetisu. We are glad that you appreciated our comfort and convenience, as we are always very pleased to receive positive feedback. We also pleased to hear that you estimate our location in the city center of Almaty. We will be glad to welcome you again in our hotel.Sincerely,Arseniy TagayevGeneral manager of ibis Almaty Jetisu

Dear Cristina,We appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!Best regards,Arseniy Tagayev General manager of ibis Almaty Jetisu

Dear Steven,Thank you for the high rating! We are glad to know that you enjoyed everything and there were no problems during your stay. We appreciate the trust of our guests, thank you for choosing us! We will be waiting for you in our hotel again!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Stanislav,Thank you very much for taking the time to share your impressions of your stay at our hotel. We are glad to know that you liked the facilities and the service provided! We are always happy to receive positive feedback from our guests, because they help us get better! We will be waiting for you at our hotel!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Piergiorgio,Thank you for your positive assessment! We are glad to know that the service and facilities provided were to your liking. We appreciate the trust of our guests, thank you for choosing us! Come to our hotel again!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Hamid,Thank you for taking the time to share your impressions of your stay at our hotel. We are sincerely sorry that the facilities and the service provided did not meet your expectations. We will take into account your assessment, and we will do everything possible to improve the quality of service. We hope that you will give us the opportunity to welcome you to our hotel again, and we will be able to restore your trust.Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Bugrahan,Thank you for the high rating! We are glad to know that you liked the facilities and the service provided. We appreciate the trust of our guests, thank you for choosing us! We look forward to seeing you again!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Asser,Thank you for your positive assessment! We are glad that you have appreciated the service and convenience provided. We appreciate the trust of our guests, thank you for choosing us! We will be waiting for the next meeting with you!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Tarja,Thank you for your positive assessment! We are glad to know that you enjoyed everything and there were no problems during your stay. We appreciate the trust of our guests, thank you for choosing us! We will be waiting for the next meeting with you!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Jong Hwa,We would like to express our gratitude for the high assessment! We are sincerely glad to know that you enjoyed everything and there were no problems during your stay. Also, we are always happy to receive positive feedback from our guests, because they help us get better! We will be waiting for you in our hotel again!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Good afternoon! Thank you for the high rating! We are glad to know that you liked the work of our staff and the cleanliness of the hotel! We are always happy to receive positive feedback from our guests, because they help us get better! We will be waiting for you!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Purev Ralgaa,Thank you for your appreciation! We are glad to know that you liked the facilities and the service provided! We are always happy to receive positive feedback from our guests, thank you for choosing us!We will be waiting for you in our hotel again!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Sergey,Thank you for your appreciation! We are glad to know that you enjoyed everything and there were no problems during your stay. We appreciate the trust of our guests, thank you for choosing us! We will be glad to see you again!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Ahmet,We would like to thank you for your high appreciation! We are glad to know that you enjoyed everything and there were no problems during your stay. We appreciate the trust of our guests, thank you for choosing us! We will be looking forward to seeing you!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Good afternoon! Thank you for the high rating! We are glad to know that you enjoyed the service and facilities provided! We appreciate the trust of our guests, thank you for choosing us! We will be waiting for you in our hotel again!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Boris,We are grateful for the high rating! We are sincerely glad to know that you enjoyed everything and there were no problems during your stay. We appreciate the trust of our guests, thank you for choosing us! We will be glad to see you again!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Ariun-Erdene,Thank you for the high rating! We are sincerely glad to know that you enjoyed everything and there were no problems during your stay.We appreciate the trust of our guests, thank you for choosing us! We look forward to seeing you!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Kanat,Thank you for your high rating! We are glad to know that you liked the facilities and the service provided. Also, thank you for noting the location of the hotel and the cleanliness. We are glad to receive positive feedback from our guests, because they help us get better. We will be glad to see you again!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Craig,Thank you for taking the time to share your impressions of your stay at our hotel! We are glad to know that you liked the cleanliness and amenities. Also, thank you for noting the service provided. We are waiting for you in our hotel!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Dennis,Thank you for your positive assessment! We are glad to know that the service and facilities provided have met your expectations. We appreciate the trust of every guest, thank you for choosing us!The doors of our hotel are always open for you!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Kokichi Shiroishi,Thank you very much for your high appreciation! We are glad to know that you enjoyed everything and there were no problems during your stay. We will be waiting for you!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.

Dear Jorge,Thank you for the high rating! We are glad to know that you enjoyed everything and there were no problems during your stay!We will be glad to see you again!Sincerely,Arseniy TagaevGeneral manager of ibis Almaty Jetisu.