Férias para Alma

Tudo incrível, bem próximo ao estádio

This place is one of worst apartments we have rented from. Per email we’re supposed to have code for the key box 72 hours. Then it said 30 mins before check in. No code was ever given. We had to then call 4 numbers to even a property manager to let us in. When you walked into apartment all you could smell was weed. We finally got into apartment at 345. We change clothes and head to pool for an hour. Which there is no signage or map to property any where. Mind this is why rented this space for weekend was to be able to relax at the pool only to find out it was chain shut down. When asked the manager on text because your contact info didn’t have enough service mind that was supposed to be 24/7. Now let’s go sercuirty. While showering to get ready for the evening I hear a knock on the door. I’m in the middle of the shower and didn’t answer it. My people were inside the apartment the maintenance man walked in apartment. And was knocking on the bathroom door. If this a not a violation I don’t know what is. To find out he was in wrong apartment. Now let’s go main security issue. The main door doesn’t lock. You shut the door and you can open right up with no keys. The bedroom door have key on the living room side but no way to lock it on inside so we are having to secure all belongs 24/7 because our apartment doesn’t lock or even the bedrooms. How well do you think you could sleep. Let talk about the little details. Have you actually tried to sleep on bed ?

Safety issues. Hotel won't take responsibility if anything happens to your car when you park in their narrow alley leading to several spots considered "compact", or on the street in this seemingly regular neighborhood, or when you trip on the metal ramp leading inside that has no tread or when you experience another guest that is crying and physically slamming things at 12am or possibly even hurting eachother. and they tell you the desk isn't manned all the time so it's assumed we wouldn't be assisted with all the messages stating this fact. Manager Stephanie minimized this stressful, harmful situation as "sensitive to noises" and gave an insulting 45 dollars to keep quiet. She claims they were "fixing the ice machine at 12am" and that's what you heard. No. We heard much more than that and manager gaslighting our genuine concern didn't help. Don't stay here especially if you don't want to be afraid for your safety or worried about your property. Also before visiting the Madison, make sure & look up the location, pretty far from the actual walking area in the Bishop Arts District, we were very surprised. Do research and stay somewhere else. It's not worth saving 50 dollars for this one until they fix their security & get better management to handle genuine concerns.