4/10 - Insatisfatória
Karen, Lake Charles
Viagem a dois
19 de ago. de 2025
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
I like the idea of being right off the highway. What I didn't like was when I got ready to lysol the bed down I noticed a long string of hair on the pillowcase. I pulled the bed apart and found more long strings of hair in the bed. I went down to the front desk and informed the male clerk and he apologized and moved me to another room. I did the same exact thing to that room that I did to the first room and there again was long-haire on the pillowcase and inside bed again. I went back down to the front desk and said to the male clerk "I'm sorry for bothering you but I really cannot make this stuff up that I found long hairs in the bed and on the pillowcase again. At this time, he sent another male clerk to check another room to put me in and he said it was good. I went in the third room and did exactly what I did in the previous rooms and found long hair strings in the bed once again. At this point and time it was late and I was tired. I sprayed the recliner down and slept on it. I should have been refunded and wasn't. Their housekeeping lady needs to wear a hair net. I will not be staying here anymore.
Karen
Hospedou-se por 1 diária em ago. de 2025
