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Avaliações de Quality Inn Alachua - Gainesville Area

2.5 out of 5
Quality Inn Alachua - Gainesville Area
15960 NW US Highway 441, Alachua, FL

Avaliações

7,2

Boa

Nota 10 - Excelente. 279 de 1003 avaliações" "
Nota 8 - Boa. 308 de 1003 avaliações" "
Nota 6 - Ok. 178 de 1003 avaliações" "
Nota 4 - Insatisfatória. 133 de 1003 avaliações" "
Nota 2 - Terrível. 105 de 1003 avaliações" "

7,2/10

Limpeza

8,2/10

Serviço e funcionários

6,8/10

Comodidades

6,8/10

Condições e instalações da propriedade

6,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Cesar

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 12 diárias em nov.. de 2019
Resposta de JS em 7 de dez. de 2019
Dear Cesar, Thank you for taking the time to review our hotel. We are delighted you enjoyed your stay. We look forward to welcoming you on your next visit. Warm Regards,

2/10 - Terrível

Patrícia

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 14 diárias em nov.. de 2019
Resposta de Guest Relations em 3 de dez. de 2019
Thank you for the review of the Quality Inn Alachua. Our team is disappointed to hear about your experience at our hotel. It is upsetting your stay was not a success. If you would like to reach out to hotel management we would love to get more details to help improve future guest experiences.

4/10 - Insatisfatória

Rodrigo, Ribeirão Preto

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Paguei não fumante, mas fiquei no FUMANTE
Paguei no Hotel.com um apartamento NÃO FUMANTE. Cheguei no Hotel e a reserva que foi feita pelo site Hotel.com foi feita como Fumante. Tive que passar a noite com uma filha de 4 anos num quarto que parecia uma cinzeiro. Um péssimo e forte cheiro de cigarro insuportável. Vou pedir meu dinheiro de volta! No mais a localização é boa, bem na saída da rodovia e com boas opções de restaurantes/lanchonetes próximos.

10/10 - Excelente

Alejandro

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Mucha limpieza, excelente!!!
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Quality Inn em 21 de mai. de 2024
Dear Valued Guest, We are so grateful for the 5 out of 5 ratting! We do hope that you will visit us again soon!

10/10 - Excelente

Otho

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Met & exceeded our expectations
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Quality Inn em 21 de mai. de 2024
Dear Valued Guest, Thank you so much for taking the time to complete this survey and for giving us this positive feedback. We do hope to see you back again soon!

10/10 - Excelente

Miguel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em mai. de 2024
Resposta de Quality Inn em 21 de mai. de 2024
Dear Valued guest, Thank you for taking the time to complete this survey. We are so pleased that you had a good experience with us. We do hope to see you back again soon.

10/10 - Excelente

Matt

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Quality Inn em 21 de mai. de 2024
Dear valued Guest, Thank you so much for taking the the time to complete this survey and for giving us this 5 out of 5 ratting. We hope to see you back again soon!

4/10 - Insatisfatória

Maria

Viagem de negócios, Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The price was gouged $200 a night! The comforter on my bed had many blood spots and the floor made under my feet dirty. The carpet needs shampooing. The bed isn’t comfortable you can feel the springs in your back. The breakfast was ok! The waffle maker kept sticking so they keep burning. For the price I paid it wasn’t worth it!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Quality Inn em 11 de mai. de 2024
Dear Maria,, We would like to apologize for failing to exceed your expectations regarding your recent stay with us. We apologize that your rates were higher on the weekend you visited. We do base our rates on very many factors, and sincerely apologize, we do not want anyone to feel gouged. Thank you for your feedback about the dirty floor and sheet. These are things that will be addressed with our housekeeping department. We do hope that you would consider staying with us again. Giving us another opportunity to give you an excellent experience.

10/10 - Excelente

Sai

Viagem a dois, Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pretty reasonable for the price
Hospedou-se por 1 diária em mai. de 2024
Resposta de Quality Inn em 11 de mai. de 2024
Dear Valued guest, Thank you so much for taking the time to complete this survey. We are so grateful for your business and for giving us your feedback about our value. We do hope you will visit us again soon!

10/10 - Excelente

Charles

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing Pool! Best shower ever. Clean.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Quality Inn em 7 de mai. de 2024
Dear Charles, Thank you so much for taking the time to complete this survey. We appreciate this 5 out of 5 ratting! We are so pleased you enjoyed our pool and shower! We hope to see you back again soon!

4/10 - Insatisfatória

james, Belchertown

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Needs a renovation, shower didn’t drain, mold in bathroom
Hospedou-se por 1 diária em mai. de 2024
Resposta de Quality Inn em 7 de mai. de 2024
Dear James, Thank you so much for taking the time to complete this survey. We appreciate your feedback regarding renovations needed. We do apologize for your shower failing to drain and for any mold you discovered. We hope that you would consider staying with us again in the future. Giving us another opportunity to give you an excellent experience.

4/10 - Insatisfatória

Kevin

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Light bulbs were out in the lamps, mini fridge was the loudest thing in the room between the constant knocking noise and high pitch of the compressor being on its last legs I’m unsure which was more bothering. However. Room was clean, bed was okay and staff was amazing
Hospedou-se por 1 diária em mai. de 2024
Resposta de Quality Inn em 7 de mai. de 2024
Dear Valued Guest, Thank you so much for taking the time to complete this survey. On behalf of our entire team please accept my apologies for failing to ensure that the lightbulbs were in working order. Also for the noisy fridge. We do hope that you will consider staying with us again giving us another opportunity to give you an excellent stay!

6/10 - Ok

Lester

Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

sonia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Quality Inn em 2 de mai. de 2024
Dear Valued Guest, We are so grateful for this 5 out of 5 ratting! We would love to see you back again soon!

10/10 - Excelente

Jae Hayley

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I was pleasantly surprised at the condition of the hotel and rooms, since it is an older place. The staff was welcoming and kind. There is a Waffle House across the street, which was nice since we came in very late. I would stay here again.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Quality Inn em 2 de mai. de 2024
Dear Valued Guest, Thank you for taking the time to complete this survey and for giving us your feedback. We are so pleased you had a pleasant experience and we are looking forward to seeing you again!

10/10 - Excelente

Angeliki

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super friendly and helpful staff!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Quality Inn em 26 de abr. de 2024
Dear Valued Guest, Thank you so much for taking the time to complete this survey. We are so grateful for your business. We are pleased you had a great experience with our staff. I will share this review with them it will encourage the entire team! We do hope to see you back again soon!

4/10 - Insatisfatória

DANNY, REYNOLDSBURG

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Not the 2.5 rating that was expected.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Quality Inn em 25 de abr. de 2024
Dear valued Guest, Please accept our apologies on behalf of our entire team for failing to meet your expectations. We appreciate your feedback and would love another opportunity to give you an excellent experience. Please consider staying with us in the future as we will continue to strive to better our facility and services. Thank you so much for your business.

2/10 - Terrível

Anthony

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Quality Inn em 21 de mai. de 2024
Dear valued Guest, We are grateful for you taking the time to complete this survey. We would like to apologize for failing to meet your expectations and do hope you will consider giving us another opportunity to give you an excellent experience. We hope to see you back again in the future.

4/10 - Insatisfatória

Aleksey

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The AC didn’t work full night and it was very hot when we got to the room. Staff was trying to help but wasn’t able to fix the issue during the night.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Cathy T. em 16 de abr. de 2024
Dear Aleksey, On behalf of our staff I would first like to thank you so very much for your honest feed back. I am sincerely sorry your experience wasn't as we would of hoped. It is most unfortunate to hear your A/C wasn't working properly. Please rest assured that our goal here at the Quality Inn in Alachua Fl is to give the very best experience we can. we have a dedicated staff that go above and beyond. We hope that your next visit with us will be a 10 out of 10 rating. Thank you again for your feedback. Sincerly, Cathy T.

10/10 - Excelente

Dakota

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I had a great stay
Hospedou-se por 1 diária em abr. de 2024
Resposta de Quality Inn em 10 de abr. de 2024
Dear Dakota, Thank you so much for staying with us! We appreciate you completing this survey. We are so pleased you enjoyed your stay and we do hope to see you back again very soon!

10/10 - Excelente

Katherine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Quality Inn em 3 de abr. de 2024
Dear Valued Guest, We are so grateful for this 5 out 5 ratting! We hope to see you back again soon!

10/10 - Excelente

lucia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Exelente todo
Hospedou-se por 1 diária em mar. de 2024
Resposta de Quality Inn em 1 de abr. de 2024
Dear Lucia, Thank you so much for taking the time to complete this survey. We appreciate your feedback and for this 5 out of 5! We hope to see you back again very soon!

10/10 - Excelente

paul

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Quality Inn em 23 de mar. de 2024
Dear Valued Guest, Thank you for completing this survey and for staying with us! We appreciate this 5 out of 5 ratting! We hope that you will visit us again soon!

8/10 - Boa

Carmen

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Friendly staff, comfortable
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Quality Inn em 19 de mar. de 2024
Dear Valued Guest, Thank you so much for completing this survey! We appreciate your kind words about our staff! We are so pleased that your stay was comfortable! We do hope to see you back again very soon!

10/10 - Excelente

Neal

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Desk Person was extremely helpful.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Cathy T. em 9 de mar. de 2024
Dear Neal, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Thank you so much for staying with us. We hope to see you again soon. All the best. Cathy T.

10/10 - Excelente

Andrew

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Was a safe place to stay
Hospedou-se por 1 diária em fev. de 2024
Resposta de Cathy T. em 27 de fev. de 2024
Dear Andrew, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. We sincerely appreciate your feedback as a valued customer. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We hope to see you again very soon.

10/10 - Excelente

Kathie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very friendly woman at front desk. Property was older but had been renovated. Very clean.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Quality Inn em 23 de fev. de 2024
Dear Kathie, Thank you so much for taking the time to complete this survey! We thank you for recognizing our front desk staff for being friendly and for noticing our efforts to update the property. We hope that we see you back again soon!

2/10 - Terrível

Karen

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Terrible. Black mold throughout the room, homeless people loitering around the rooms, smell of stale smoke. We didn’t feel at all safe, didn’t stay. Checked in and left after seeing the room. Will never book here again.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Quality Inn em 21 de fev. de 2024
Dear Karen, Please accept on behalf of our entire team our sincerest apologies for failing to meet your expectations. We will address your concerns immediately. We would like to thank you for taking the time to complete this survey. Please be assured we will use this feed back to better serve our guests in the future. We do hope that you would consider staying with us again in the future.

8/10 - Boa

Thanh

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Quality Inn em 23 de mar. de 2024
Dear Valued Guest, Thank you for taking the time to complete this survey and for staying with us! We appreciate this 4 out of 5 ratting and hope that you will give us feedback on your next visit. See you soon!

4/10 - Insatisfatória

Daniall

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
outside was updated but inside had the old smell to it
Hospedou-se por 1 diária em fev. de 2024
Resposta de Cathy T. em 20 de fev. de 2024
Dear Daniall, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the condition of our hotel. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope you will come back and stay with us so we can turn your rating of 2 out of 5 to a 5 out of 5.

2/10 - Terrível

Ethan

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Cathy T. em 20 de fev. de 2024
Dear Ethan, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope you will come stay with us again so we can make your 2 out of 10 a 10 out of 10.

10/10 - Excelente

Benjamin

Hospedou-se por 1 diária em fev. de 2024
Resposta de Cathy T. em 20 de fev. de 2024
Dear Benjamin, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We hope you come back and stay with us again soon.

2/10 - Terrível

April

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Quality Inn em 18 de fev. de 2024
Dear Valued Guest, Thank you so much for taking the time to complete to this survey. Please accept or sincerest apologies for failing to exceed your expectations. We would have loved to hear your feedback about what we could have done better. We would like to have another opportunity to give you an excellent guest experience. We hope you will consider staying with us again in the future.

8/10 - Boa

Douglas

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Quality Inn em 17 de fev. de 2024
Dear Valued Guest, Thank you so much for completing this survey. We appreciate your business and do hope to see you back again soon. Giving us another opportunity to make this 8 out of 10 a 10 out of 10 stay!

8/10 - Boa

susan e

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
The staff was super friendly and helpful. The facilities and the room were clean. The property was old and run down, but well kept. The breakfast had very little amenities. The coffee was great and the dining room was very stylish! Overall, it's not a fancy place, but it was perfect for a quick stay.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Quality Inn em 13 de fev. de 2024
Dear Susan, Thank you on behalf of our entire team for taking the time to complete this survey. We appreciate your feedback and will use this to better serve our guest in the future. We are so pleased that you were met with a friendly and helpful staff. We do know our property has been here for over 20 years and are working hard on making updates to our facility and grounds. We do thank you so much for this kind review. We hope to see you back again in the future. We hope next time to give you a 5 out of 5 stay!

10/10 - Excelente

Samuel

Person behind counter was friendly and efficient
Hospedou-se por 1 diária em jan. de 2024
Resposta de Quality Inn em 31 de jan. de 2024
Dear Valued Guest, Thank you so much for taking the time to complete this survey. We appreciate your feedback and will use this to recognize our front desk staff! We thank you for this 5 out of 5 ratting and hope to see you back again soon!

10/10 - Excelente

Jilane

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Cathy T. em 23 de jan. de 2024
Dear Jilane, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. We sincerely appreciate and value your feedback. Your 10 out of 10 rating will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

8/10 - Boa

Anthony

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em jan. de 2024
Resposta de Cathy T. em 23 de jan. de 2024
Dear Anthony Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. We sincerely appreciate and value your feedback. Your 4 out of 5 rating will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We hope to see you soon on your next stay with us.

4/10 - Insatisfatória

Leonard

Viagem a dois
Front desk was very professional, checking in and out. Rooms are in serious need of renovation!
Hospedou-se por 1 diária em jan. de 2024
Resposta de Cathy T. em 23 de jan. de 2024
Dear Leonard, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. Your feedback about the condition of our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We will also be sure to pass along your praise to our front desk staff. We look forward to your next stay with us.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Service was amazing. The Hotel has old bones for sure, but the upgrades helped a lot. Not a 5 start resort by any means, but adequate for my needs. Was expecting a worse situation than I encountered and the staff really went out of their way.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Cathy T. em 16 de jan. de 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. We sincerely appreciate and value your feedback.. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 - Excelente

Reinier, Miami Gardens

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de CathyT. em 14 de jan. de 2024
Dear Mr. Reinier Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. Your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We look forward to your next visit.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent staff and breakfast.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Cathy T. em 13 de jan. de 2024
Dear valued guest, Thank you very much for your feedback. We are so glad you had a great experience with us and look forward to your next stay.

8/10 - Boa

Fisnik

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
Front desk lady was very sweet, room was fine besides the tub drain backing up and some body hairs on floor.. overall good for a night..
Hospedou-se por 1 diária em jan. de 2024
Resposta de Quality Inn em 9 de jan. de 2024
Dear Valued Guest, Thank you so much for taking the time to complete this survey. We appreciate your feedback regarding the tub drain and finding hair on the floor. We will use this feedback to better serve our guests in the future. We are glad that you had a good experience with the front desk. We do hope you will stay with us again soon!

10/10 - Excelente

Angella

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean Hotel
Very clean, no nasty odor, I was pleasantly surprised.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Quality Inn em 9 de jan. de 2024
Dear Angella, Thank you for taking the time to complete this survey, and for this 10 out of 10 score! We appreciate your feedback regarding our cleanliness and do hope that you will visit us again very soon!

10/10 - Excelente

Perer

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Quality Inn em 9 de jan. de 2024
Dear Peter, Thank you for giving us this 5 out of 5 ratting and for taking the time to complete this survey. We do hope you will consider staying with us again soon!

8/10 - Boa

jarod

Viagem em grupo
Pontos positivos: Limpeza e comodidades
Not enough breakfast items to choose from
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Quality Inn em 9 de jan. de 2024
Dear Jarod,Thank you for taking the time to complete this survey. We appreciate your feedback regarding our breakfast selections. Please accept on behalf of our entire team my apologies for failing to exceed your expectations with breakfast. We will use this feedback to better serve our guests in the future. We do hope you will visit us again soon!

2/10 - Terrível

Trine

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Cathy T. em 21 de jan. de 2024
Dear Trine, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. Your feedback is important to us. Rest assured that we use your score to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Cathy Quality Inn Alachua - Gainesville Area

4/10 - Insatisfatória

Kurt

Viagem com a família
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
You definitely get what you paid for
We knew it was an older aged motel love them..but didn’t expect basic issues. - check in took a bit cause of training we understood, room well…things that didn’t work- had to throw your whole body into the door to get it close or open, phone , fridge, ac/heat, lights on headboard, end table lights, towels-hubby said he wouldn’t wash his truck with so thin & worn. I passed on a shower so he could use all the towels. Had to go to front desk to get help with ac/heat, offered to move us but we were settled in so passed. Cause we booked with 3rd party she couldn’t offer a refund, we asked for the pet fee to be removed cause that was within her control. ($35 a bit high) She said she’d check with maintenance on the ac but never came back & couldn’t call us cause phone didn’t work. Bkft…just waffles, cereal, old bananas, yogurt, coffee juice basics The property outside was aged too, positive side…tv worked, hot water did too which we ran to help get the chill out of the room. Good luck if you try this place!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Quality Inn em 4 de jan. de 2024
Dear Valued Guest,Thank you for taking the time to complete this survey. Please accept on behalf of our entire team our apologies for failing so badly to meet your expectations. We will use the feedback you provided to better serve our guests in the future. We do hope you will consider staying with us again. Giving us another opportunity to give you a great guest experience.

10/10 - Excelente

Rajesh

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The check in person Radha was courteous, helpful and professional. Excellent check in experience
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Office Manager em 22 de dez. de 2023
Dear Rajesh, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Alachua - Gainesville Area. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!Thank you!

8/10 - Boa

Joy

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Quality Inn em 4 de jan. de 2024
Thank you Joy, for staying with us and for this 8 out of 10 ratting. We look forward to seeing you next time, with the goal of making your next stay a 10 out of 10!