4/10 - Insatisfatória
Francis B.
13 de jan. de 2026
Pontos negativos: Limpeza
We booked this villa to host our family of 11, a price point that suggested a certain level of quality. Unfortunately, the experience fell far short of our expectations.The real disappointment began when we stepped inside. Aside from one properly furnished bedroom, all the others were minimally equipped: two queen-size beds with no nightstands (except in one room), no bedside lamps, no chairs, and closets with only a hanging rod and no shelves.The level of finish is frankly mediocre. The kitchen cabinets were very dirty, both inside and out. As for equipment: practically empty, a bare minimum of low-quality cookware, a broken toaster, no kettle... Several electrical outlets were in poor condition (a real safety concern), and the electric gate stopped working after two days. The value for money is clearly not there. This villa urgently needs investment in equipment, maintenance, and cleanliness to justify its price and advertised capacity. The condition of the bed and bath linens is particularly concerning.The positive point : Felix If this stay turned out reasonably well despite everything, it's largely thanks to Felix, the housekeeping staff, who was attentive and very responsive. His professionalism significantly softened our frustration.
Francis B.
Hospedou-se por 9 diárias em dez. de 2025