Piscina externa
Verificar disponibilidade

Avaliações de Hotel Crimson Palace

3.5 out of 5
Hotel Crimson Palace
768,Taj Nagri, Phase 1,Taj Ganj, (Shilpgram Road) Fatehabad Road, Agra, Uttar Pradesh

Avaliações

6,6
Nota 10 - Excelente. 5 de 24 avaliações" "
Nota 8 - Boa. 6 de 24 avaliações" "
Nota 6 - Ok. 7 de 24 avaliações" "
Nota 4 - Insatisfatória. 1 de 24 avaliações" "
Nota 2 - Terrível. 5 de 24 avaliações" "

6,8/10

Limpeza

7,2/10

Serviço e funcionários

2,0/10

Comodidades

6,2/10

Condições e instalações da propriedade

Avaliações

4/10 - Insatisfatória

Pawandeep

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
everything was dirty
Hospedou-se por 2 diárias em fev. de 2024

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Polite and friendly staff, but dirty
Stayed for a night. Staff is very friendly, but the cleanliness is terrible compared to western standards. It’s okay to spend a night though.
Hospedou-se por 1 diária em out. de 2018

6/10 - Ok

Viajante verificado

Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Kallt vatten i duschen, dålig frukost Men bra för det priset
Hospedou-se por 1 diária em mar. de 2018
Resposta de Abhijeet Rodricks em 4 de abr. de 2018
Dear Guest Thank you for taking the time to share your comments. It is with regret we read that we fell short to meet your expectation during your stay. we have taken note of the concerns you have made and we are so sorry your visit fell short of your expectations. Your feedback is much appreciated and it is being taken seriously and put to good use in our endeavour to provide the highest standards of care and service to our guests. Looking forward for your visit back again in The Hotel Crimson Palace, Agra Yours sincerely, Team Hotel Crimson Palace

2/10 - Terrível

Wendy

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Bed bugs/ cockroaches in the room.
We stayed here for 2 nights. The staff were friendly and pleasant but the room lacked freshness and was dated. Worst if all there were bed bugs and we left with many bites on our back/arms. There were also several cockroaches in the room. The bathroom shower curtain was not long enough so it would make the whole floor wet. Wouldn't recommend this place at all.
Hospedou-se por 1 diária em mar. de 2018
Resposta de Abhijeet Rodricks em 27 de mar. de 2018
Dear Guest Thank you for taking the time to share your comments. It is with regret we read that we fell short to meet your expectation during your stay. we have taken note of the concerns you have made and we are so sorry your visit fell short of your expectations. Your feedback is much appreciated and it is being taken seriously and put to good use in our endeavor to provide the highest standards of care and service to our guests. We would like to inform you that as per the local area guidelines by Police Administration for security purpose, except the staying guest no other visitors are allowed in the rooms but can meet in the lobby or restaurant. Looking forward for your visit back again in The Hotel Crimson Palace, Agra Yours sincerely, Team Hotel Crimson Palace

10/10 - Excelente

Anders

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice room close to the tourist stuff in Agra.
Very good service and very nice room. The area was very dirty and messy, but it was close to Taj Mahal and the fort of Agra. Parking, TV, Wi-Fi, water bottles and nice bed. Good restaurant for dinner. Breakfast was also ok.
Greetings from the city of the Taj ! Thank you for taking the time to share your review. I would like to take this opportunity to thank-you for choosing Hotel Crimson Palace, Agra. I am pleased to read that you had an good stay with us. Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. Thank you for your recommendation and we hope to welcome you back again in the not so distant future.

6/10 - Ok

BOMばいえ, シンガポール

Pontos negativos: Condições e instalações da propriedade
アグラで寝るだけならおすすめ
タージマハルでサンライズを観るべく、こちらのホテルを利用しました。宿泊日の18時までにチェックインしないとキャンセル扱いとなってしまうようです。私は夕飯をとってから行ったので19時30分近くになってしまいましたが、キャンセルされなかったのでラッキーでしたがお気をつけください。値段は少々張りますが、安全さを優先しました。
Resposta de Abhijeet em 15 de mar. de 2017
dear guest We would like to inform you that the policy is given by Expedia only not by us, as all the pay at hotel booking comes under this policy, if you were so worried about your cancellation then you should have booked the reservation under pre payment, booking with pre payment is considered as confirmed not the pay at hotel. Regards Abhijeet Hotel Crimson Palace, Agra

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Friendly staff, close to the Taj
We arrived very late and the staff was so friendly and accommodating. They upgraded our room and made sure we had everything we needed.

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto

8/10 - Boa

Michel, France

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Très correct !
Venus pour une nuit à Agra afin de visiter le fameux Taj, nous sommes descendus dans cet hôtel en ayant réservé une chambre "supérieure ". A notre arrivée la réception nous a attribué une chambre standard, qui ma foi était très correcte. S'étant aperçu de leur erreur, nous avons été transféré plus que rapidement dans la bonne chambre. Un peu plus grande, avec un coin salon et une "vraie" douche fermée, cette chambre était parfaite pour le prix. L'hôtel est d'un bon standing et il y a un restaurant très correct. L'environnement immédiat n'est pas terrible mais c'est très proche du Taj. Comme il faut se lever de bonne heure, c'est toujours ça de gagné. On peut faire la visite du site et revenir prendre le petit déjeuner et se reposer un peu avant le check out. Le petit déjeuner est correct sans plus comme bien souvent en Inde.

6/10 - Ok

Marianne, S

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Nærme tajmahal
var ett vanskelig hotell å finne siden sjåføren vår verken kunne engelsk eller var kjent i Agra. Men hotellet var helt greit for en natt. Mye lyder og man hørte fint hva naboen snakket om. Ikke like mye trafikk foran hotellet som i andre gater, men mye fasinerende å få med seg likevel. India er india men hotellet vil jeg anbefale.
Resposta de Aabid Khan (Manager) em 11 de mar. de 2016
Dear Guest, Greetings from Hotel Crimson Palace, Agra !!! Thanks for choosing our hotel for your stay and we regret to note disappointment for noise problem and your complaint has been taken very seriously & positively. Sincerely regretted for inconvenience caused to you. Looking forward to make your next visit memorable.

10/10 - Excelente

Brian

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

6/10 - Ok

Anjan

Pontos positivos: Serviço e funcionários

6/10 - Ok

Viajante verificado

Good for a one-night stay!
It was comfortable for just one night. The location is good. When we arrived, there was a party going on in the restaurant and people were sitting everywhere. There was a problem with the water pressure during a shower.

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Close to the Taj - within 1k
The hotel was 30 quid + tax which is usual , I choose this because of other feedback from travellers wanting to visit the Taj. The check-in was painless, though you need ID preferably passport. The rooms were ok for one night, adequate parking outside and what seemed fairly good security. The food ( evening meal and breakfast) and beer was ok too. If you get up early to see the Taj , opens at 0600 ( closed Friday's) , the East gate being closet to you , then you can get back to the the hotel for 0830 and have breakfast. The picture of the hotel is deceiving as its really squashed between two buildings and not on its own

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
great for the price
Really nice hotel. Excellent breakfast.

8/10 - Boa

Toy, ND

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A little costly otherwise a very good hotel.
Very good experience. Courteous and helpful staff. Nice and clean hotel.

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Do not recommend
The management was horrible.

2/10 - Terrível

Nico, Germany

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Just the bad and the ugly! Good is somewhere else!
Staff tried to sell trips, tours, etc. instantly after arrival, we haven't even seen the room at this point. Bathroom was very dirty and old. No hot water in the shower. Heater after three times asking. Next to the hotel are some very, very, very loud speakers which plays some prayers or something like that the whole day and night, really the whole night! Only one thing was "Ok", the bed. Overall ridiculous for 3 Stars. Wouldn't even get 1 star in Europe. We just stayed one night and switched to "Four Points by Sheraton" a few minute walk away and 20€ more...more than worth it!!!

2/10 - Terrível

Ashwini, Australia

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Paid more to get a decent room ( which we booked )
We got to the hotel at 7am in the morning after a long drive and when we went to see our room it was nothing like what was advertised on hotels.com All rooms booked via hotels .com had the same issue The photos are for rooms that you have to pay additional for

2/10 - Terrível

Claire, London

Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Very disappointed
We paid upfront and were told our room was guaranteed for late arrival and not to call ahead. When we arrived at midnight after a delayed flight, we were told are room had been sold to someone else and sent to a hotel of the same standard. This room was very noisy and the breakfast was very disappointing. I do not recommend this hotel.

8/10 - Boa

marc, de haan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
ok
Prima hotel prijs/kwaliteit.een eindje verwijderd van de drukke hoofdweg wat een bijna zekere rustige nachtrust garandeerd. Vriendelijk personeel en lekkere keuken.

10/10 - Excelente

sukhchain, Kent UK

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
10+
I stay here on 8th Nov and I fully enjoyed my stay. staff and all the workers were fully friendly and helpful. Rooms are very clean. Only hot water comes slowly. I think this hotel is in need of the bar but the Owner is very helpful for to make your stay comfortable. Restaurant is clean and you can drink there (Although they don't have the bar) overhaul this is a must stay hotel and very near to Taj. Walking is only 10 min.

8/10 - Boa

Varun, Mumbai

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
budget hotel with good rooms near Taj
Good budget hotel with excellent room service food.Hardly any distance from Tajmahal

10/10 - Excelente

Oztraveller, australia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very good stay in a comfortable position
Very close to the Taj Mahal this hotel offers an excellent quality to price ratio. Rooms are new and comfortable, staff is kind and attentive and restaurant is good with a choice of continental and Indian courses. Wifi is a bit slow but nothing to complain.