2 restaurants, breakfast, lunch, dinner served; international cuisine

Avaliações de Courtyard by Marriott Agra

5 out of 5
Courtyard by Marriott Agra
Taj Nagri, Phase II, Fatehbad Road, Agra, Uttar Pradesh

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 492 de 784 avaliações" "
Nota 8 - Boa. 190 de 784 avaliações" "
Nota 6 - Ok. 55 de 784 avaliações" "
Nota 4 - Insatisfatória. 23 de 784 avaliações" "
Nota 2 - Terrível. 24 de 784 avaliações" "

9,2/10

Limpeza

9,2/10

Serviço e funcionários

9,0/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

TARCISIO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel confortável
Hotel com ótimas instalações. Apenas com algumas falhas no serviço. Não me exigiram cartão de crédito para despesas extras, apesar de ter assinado a nota no restaurante, relativa ao consumo de bebidas. Fui acordado tarde da noite para pagar aquele consumo. Falha do serviço, pois poderiam ter exigido o cartão ou cobrado no check out.
Hospedou-se por 1 diária em jan. de 2023
Resposta de Siddhartha Nath em 4 de fev. de 2023
Dear Sir,Thank you for this wonderful review and for being an important guest. It is our endeavor to deliver unforgettable stay for all our guests and it is a pleasure to know that you had a memorable stay with us.Your acknowledgment about the hotel & our services delights us. Your wonderful review has been shared with our associates and they are thrilled and motivated!We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. We are delighted to learn that our personalized and dedicated service weaved the Marriott charm into your stay.Please accept my sincere apology for the inconvenience caused with regards to the service glitches faced by you during your stay. I have taken a note of your feedback with regards to the service deficiencies. You have my personal assurance that necessary steps shall be taken at earliest to ensure such issues do not repeat in the future. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.RegardsTeam Courtyard by Marriott Agra

8/10 - Boa

Iracy Silvia C Soares

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Toalhas de banho muito sujas
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Siddhartha Nath em 2 de jan. de 2023
Dear Iracy, Thank you for your review of Courtyard by Marriott Agra and for giving us the opportunity to be of service to you. The comfort and well-being of guests is top priority for us and I am extremely disappointed to hear that we failed to live up to our usually high standards of customer delight. Please accept my sincere apology for the inconvenience caused. I have taken a note of your feedback with regards to the room cleanliness and bathroom cleanliness. You have my personal assurance that corrective measures shall be put in place in order to avoid recurrence of such issues in the future. I request you to treat this as an isolated incident and not let it mar the impression of our hotel. Once again, I regret your disappointment and look forward to welcoming you back to the Courtyard by Marriott Agra whenever travel brings you next to the city of Love! Warm Regards, Saurabh Khanna, General Manager

8/10 - Boa

LUIZ CLAUDIO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mar. de 2019
Resposta de Courtyard Agra em 5 de abr. de 2019
Dear Guest, Thank you so very much for the review of your recent stay with us. It means a great deal to us to know that you enjoyed visiting our hotel . Your acknowledgment about the hotel & the services delights us. Your wonderful review has been shared with our associates and they are thrilled and motivated! My team is constantly making the effort to “Exceed Expectations” and I am very proud to know from your review that Courtyard Marriott Agra exceeded your expectations. It would be a pleasure to host you again, whenever next your travels bring you to Agra.. Best regards, Team Courtyard by Marriott Agra

10/10 - Excelente

Teotonio Lucas

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mar. de 2019
Resposta de Courtyard by Marriott Agra em 4 de abr. de 2019
Dear Guest, Thank you so very much for the review of your recent stay with us. It means a great deal to us to know that you enjoyed visiting our hotel . Your acknowledgment about the hotel & the services delights us. Your wonderful review has been shared with our associates and they are thrilled and motivated! My team is constantly making the effort to “Exceed Expectations” and I am very proud to know from your review that Courtyard Marriott Agra exceeded your expectations. It would be a pleasure to host you again, whenever next your travels bring you to Agra.. Best regards, Team Courtyard by Marriott Agra

10/10 - Excelente

Teotonio Lucas

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mar. de 2019
Resposta de Courtyard by Marriott Agra em 4 de abr. de 2019
Dear Guest, Thank you for this wonderful review . It is our endeavor to deliver unforgettable vacations for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel & the services delights us. Your wonderful review has been shared with our associates and they are thrilled and motivated! Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards Team Courtyard by Marriott Agra

10/10 - Excelente

TIAGO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel excelente e novo
Hotel impecável
Hospedou-se por 1 diária em nov. de 2018
Resposta de Courtyard Agra em 20 de nov. de 2018
Dear Guest, Thank you for this wonderful review . It is our endeavor to deliver unforgettable vacations for all our guests and it is a pleasure to know that you had a memorable stay with us. Your wonderful review on the services has been shared with our associates and they are thrilled and motivated! Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Best regards, Team Courtyard by Marriott Agra

8/10 - Boa

Marcos Y

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Estadia rápida mas com uso intensivo!
Estadia rápida, serviços acima da média, incluindo café da manhã e restaurante. Compatível com a classificação ⭐️ e rede de hotéis Marriott!
Hospedou-se por 1 diária em nov. de 2018
Resposta de Courtyard Agra em 8 de nov. de 2018
Dear Guest, Thank you for this wonderful review . It is our endeavor to deliver unforgettable vacations for all our guests and it is a pleasure to know that you had a memorable stay with us. Your wonderful review on the services has been shared with our associates and they are thrilled and motivated! Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Best regards, Team Courtyard by Marriott Agra

10/10 - Excelente

Fabio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Otimo hotel !
Hotel muito bonito, limpo, staff excelente, todos muito solícitos. Ótimo jantar buffet com excelentes variedades e café da manhã idem. Não é no centro da cidade é necessário táxi, mas é ótimo mesmo assim. Academia e piscina muito bem conservados. Tks all the staff for very good stay ! Tks all for the birthday cake ! Fantastic
Hospedou-se por 1 diária em dez.. de 2017
Resposta de Courtyard Agra em 7 de jan. de 2018
Querido invitado, En nombre de todo el equipo de Courtyard Marriott Agra quisiera agradecerles por esta maravillosa reseña del hotel. Es un placer saber que tuvo unas vacaciones memorables con nosotros y que nuestros servicios excedieron sus expectativas. Nuestro principal activo es nuestro equipo, que siempre está dedicado a hacer un esfuerzo adicional para crear experiencias únicas y memorables para nuestros valiosos huéspedes, y agradezco que reconozcan lo mismo. Todo el equipo espera darle la bienvenida al Courtyard Marriott Agra para crear otra experiencia inolvidable para usted. Atentamente, Equipo Courtyard Marriott Agra

10/10 - Excelente

Douglas

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Um dos melhores que já me hospedei
Excelente acomodação e serviço
Hospedou-se por 1 diária em out. de 2017
Resposta de Courtyard Agra em 5 de jan. de 2018
Dear Guest, I on behalf of the entire team of Courtyard Marriott Agra would like to thank you for this wonderful review of the hotel. It is a pleasure to know that you had a memorable vacation with us and our services exceeded your expectation. We are glad to hear that you are pleased with our accommodation. Our biggest asset is our team which is always dedicated to go that extra mile to create unique and memorable experiences for our valued guests and I appreciate you recognizing the same. The entire team looks forward to welcoming you back to Courtyard Marriott Agra to create another memorable experience for you. Best regards, Team Courtyard Marriott Agra

6/10 - Ok

Bruno

Pontos positivos: Limpeza e conforto do quarto
Houve um problema com o nosso quarto, então não pude ficar neste hotel... tiveram que me realocar para o radisson. No entanto, não obtive nenhum benéfico extra pelo incomodo, sendo que o Marriott era um hotel melhor e já estava pago. Achei isso bem chato.
Resposta de General Manager em 7 de dez. de 2016
Dear Guest, Thank you for taking the time to share your feedback on your recent stay at Courtyard by Marriott Agra. Our aim is to provide all guests with an unforgettable hotel experience and your honest feedback is an important part of that process. We sincerely apologize for the inconvenience you faced and will share your feedback with the concerned team. We hope you choose to stay with us whenever your travels bring you back to Agra. Best regards, Abhishek Sahai

10/10 - Excelente

Marcelo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
marailhosa
Resposta de General Manager em 7 de dez. de 2016
Dear Guest, Thank you for your review, we greatly appreciate your kind words and feedback. I am pleased to know that you had a memorable vacation at the hotel and enjoyed the services. The entire staff of Courtyard Marriott Agra is dedicated in delivering exceptional services to all our guests and I am glad to know we were able to curate a memorable vacation for you. We once again Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Best Wishes Abhishek Sahai General Manager

10/10 - Excelente

eduardo, curitiba

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
delicioso
hotel maravilhoso extremamente limpo com um restaurante fantastico. vale muito a pena ficar neste hotel e o preco maravilhoso
Resposta de General Manager em 22 de out. de 2016
Dear Guest, Thank you for this wonderful review . It is our endeavor to deliver unforgettable vacations for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel & the services delights us. Your wonderful review has been shared with our associates and they are thrilled and motivated! Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Best Wishes Abhishek Sahai General Manager

10/10 - Excelente

Emivaldo, Belo Horizonte, MG

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Luxo e conforto com ótimo preço
A localização não é das melhores, não há comércio nas proximidades. O hotel tem decoração refinada, lounges e espaços amplos. A piscina é bela e grande. O quarto é amplo e muito confortável, banheiro com ótimo chuveiro, limpeza impecável.

10/10 - Excelente

Desikan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Nice clean hotel. Easy access to Taj Mahal
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sanya Sarraf em 7 de mar. de 2024
Dear Desikan, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 - Excelente

Jagdev

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Enjoyed my stay
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sanya Sarraf em 6 de mar. de 2024
Dear Jagdev, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

6/10 - Ok

Stephan

Pontos positivos: Limpeza
Overall ok, but only due to the good housekeeping. But there are several things that we didn’t like. We couldn’t really sleep, as there were loud weddings in the hotel on both days of our stay. On the first day the wedding was also the reason why we couldn’t use the pool. However, Service parts are the most problematic. First and foremost the unpleasant way in which we were urged to upgrade our booking during check-in. It was repeatedly claimed that this would be advantageous for us, but this was clearly not the case. When you arrive at the hotel, you want to check in calmly and discreetly and not experience such an unprofessional welcome. It should also be noted that the service in the restaurant is so over the top that it makes you feel uncomfortable. You are constantly surrounded by up to four service staff who won't let you have breakfast in peace. In addition, you are constantly asked if you could give a hotel review at the table. This is super unprofessional. We won’t come back to this hotel.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sanya Sarraf em 6 de mar. de 2024
Dear Stephan,Thank you for sharing your feedback following your recent stay at Courtyard by Marriott Agra. We appreciate your candid comments and sincerely apologize for any inconvenience.We are addressing the noise concerns from events and reevaluating our check-in and restaurant practices. Your insights are invaluable, and we're committed to making immediate improvements.I'm sorry we fell short of your expectations, and I hope you'll consider giving us another chance to provide the exceptional experience we strive for.

10/10 - Excelente

Kidist Wossene

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Sanya Sarraf em 22 de fev. de 2024
Dear Kidist, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 - Excelente

Yoshitaka

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location to highway and city tour in Agra. The hotel is beautiful and clean. Staff welcomes me and very comfortable to stay.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Sanya Sarraf em 19 de fev. de 2024
Dear Yoshitaka, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 - Excelente

Hans Juergen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Sanya Sarraf em 5 de fev. de 2024
Dear Hans, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 - Excelente

Bhavjit

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Sanya Sarraf em 16 de jan. de 2024
Dear Bhavjit, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards

10/10 - Excelente

Anisha

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Sanya Sarraf em 17 de jan. de 2024
Dear Anisha, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 - Excelente

Jelsie

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Sanya Sarraf em 11 de jan. de 2024
Dear Jelsie, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 - Excelente

Tushar

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Chef Sardar served some excellent indian dishes. Check in and check out was swift. Hotel staff was polite and helpful
Hospedou-se por 1 diária em jan. de 2024
Resposta de Sanya Sarraf em 9 de jan. de 2024
Dear Tushar, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 - Excelente

Akiko

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Sanya Sarraf em 9 de jan. de 2024
Dear Akiko, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

2/10 - Terrível

Mohammad

Viagem com a família, Viagem com família e crianças pequenas
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Disappointed with the the service and room amenities..room service was slow and buffet was okay. Better to stay to other properties in same neighborhood, they don't even act if you let them know about your check-in experience. Expedia should keep a check if there was any action taken or not on the check-in experience feedback
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sanya Sarraf em 4 de jan. de 2024
Dear Mohammad,We're deeply sorry for the service and amenity issues you encountered. Your feedback is crucial, and we're actively addressing these concerns. Rest assured, we're working to improve and ensure a better experience for our guests. We appreciate your feedback about Expedia and will ensure they're informed of the steps we're taking. Thank you for your understanding.Best regards,

10/10 - Excelente

Tim

Hospedou-se por 1 diária em jan. de 2024
Resposta de Sanya Sarraf em 6 de jan. de 2024
Dear Tim, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 - Excelente

Jayanta

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sanya Sarraf em 3 de jan. de 2024
Dear Jayanta, thank you for choosing Courtyard by Marriott Agra and sharing your experience. We're thrilled you enjoyed our phenomenal dining options and found our location convenient for visiting the Taj Mahal and the airport. Apologies for the issues you encountered in your rooms; we're addressing them promptly. Your feedback is invaluable as we strive to improve our services. We appreciate your understanding and hope to welcome you back for an even better stay. Warm regards,

10/10 - Excelente

Kushnuma

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved our stay here... amazing food varieties
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sanya Sarraf em 30 de dez. de 2023
Dear Kushnuma, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 - Excelente

Nikhil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very clean and excellent amenities. Location is perfect. Staff very friendly.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sanya Sarraf em 30 de dez. de 2023
Dear Nikhil, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 - Excelente

Satheesh

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Marriott gave us a free upgrade, easy check out and provided an excellent service for dinner and breakfast!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sanya Sarraf em 30 de dez. de 2023
Dear Satheesh, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

4/10 - Insatisfatória

Vicar

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
This property is old and poorly renovated. The rooms are very small and not what I would expect from a Marriott. Very suprised Marriotts name is on this place. The staff are very nice and room service food was very good as well. The cost is relatively low so you get what you pay for. We only stayed one night as we were passing through.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sanya Sarraf em 30 de dez. de 2023
Dear Vicar,Thank you for sharing your thoughts on your recent stay at Courtyard by Marriott Agra. We're glad you appreciated our friendly staff and enjoyed the room service.Your feedback on room size and renovations is noted, and we're continuously striving to improve. We hope for another chance to exceed your expectations in the future.Warm regards,

6/10 - Ok

Amina

Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Hôtel a rénover pour le standard 5 etoiles
Un hôtel 5 étoiles est un hôtel impeccable ce n'était pas le cas du mariott. L'ensemble de l'hôtel était correct mais la chambre est a rénover. La piscine était en travaux sans nous prévenir pendant deux jours... Le petit déjeuner était bien j ai fait une dizaine d'hôtels 5 étoiles en Inde et deux a agra c'était le seul qui m a demandé un supplément pour un sweat lassi.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sanya Sarraf em 28 de dez. de 2023
Dear Amina, thank you for sharing your recent experience at Courtyard by Marriott Agra. We appreciate your feedback and apologize for any inconvenience during your stay. We're addressing room concerns and improving communication about facilities. Delighted you enjoyed breakfast. We're reviewing pricing policies to enhance transparency. Your insights are valuable, and we hope to welcome you back for an improved stay. Best regards,

10/10 - Excelente

Daljit

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Sanya Sarraf em 28 de dez. de 2023
Dear Guest, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 - Excelente

Mark

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sanya Sarraf em 28 de dez. de 2023
Dear Guest, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 - Excelente

Kalpesh, Irving

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice and friendly staff, the breakfast service and options were excellent
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Sanya Sarraf em 28 de dez. de 2023
Dear Guest, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 - Excelente

AOm PHasi

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Resposta de Sanya Sarraf em 13 de fev. de 2024
Dear Aom, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 - Excelente

Miki

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
食事がおいしかった!
立地も良く部屋も良かったです。ディナーと朝食ビュッフェ付きのプランで宿泊しました。メニューの品数が豊富で、特にカレーが美味しかったです。
Hospedou-se por 1 diária em ago. de 2023
Resposta de Sanya Sarraf em 7 de dez. de 2023
Dear Miki, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 - Excelente

Agnieszka

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great stay
Everything was just great. From the early check in, through breakfast, to the check out. Highly recommended.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Sanya Sarraf em 7 de dez. de 2023
Dear Guest, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

8/10 - Boa

John David, Los Angeles

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Much better than expected. Big room, very clean, great breakfast, easy access. Very nice and helpful staff and services.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Sanya Sarraf em 1 de dez. de 2023
Dear John, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 - Excelente

Pedro, Mexico

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent hotel in Agra. Very friendly staff.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Sanya Sarraf em 28 de nov. de 2023
Dear Pedro, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 - Excelente

Yanira

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing hotel, spotless, great ambiance and staff. It is a 5 star, and the reception personnel , specially Sanjay, he is a rock star, excellent people and customer service skills !!
Hospedou-se por 1 diária em nov. de 2023
Resposta de Sanya Sarraf em 28 de nov. de 2023
Dear Yanira, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

6/10 - Ok

Bhaskar

Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Sanya Sarraf em 22 de nov. de 2023
Dear Bhaskar, thank you for taking the time to share your feedback with us. Your input is invaluable in helping us improve our services. We are committed to delivering a great experience for our guests, and your feedback helps us identify areas for enhancement. We are already addressing the concerns you raised to ensure a better experience for all. We hope to have the opportunity to welcome you back in the future and provide you with an outstanding stay. Best regards,

10/10 - Excelente

Claire

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Right near the Taj Mahal so super easy to get a rickshaw or Uber there very cheap. The fort is also not far. The food is really great at the hotel, loads of choice plus several nice restaurants working walking distance like Molecule and Dasaprakesh.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Sanya Sarraf em 15 de nov. de 2023
Dear Claire, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 - Excelente

Antoo

Hospedou-se por 2 diárias em out. de 2023
Resposta de Sanya Sarraf em 22 de nov. de 2023
Dear Antoo, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

8/10 - Boa

Arnaud

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bon hotel.
Tres bon hotel a un prix raisonnable. Repas du soir par contre trop cher au vu dela qalite des plats, et on regrette le jus de fruit absent ou tres mauvais du petit dejeuner, cher aussi. Assez bien situé, au calme. Dommage que l'hôtel organise des soirees privees bruyantes jusque dans les etages. Sur les 3 nuits passees, une nuit horrible a cause de voisins totalement irrespectieux, je regrette que la reception qui a ete contactee n'ait rien fait. Bon staff.
Hospedou-se por 1 diária em out. de 2023
Resposta de Sanya Sarraf em 3 de nov. de 2023
Dear Arnaud, thank you for your recent stay at Courtyard by Marriott Agra. We appreciate your feedback. We're delighted to hear you found our hotel to be a good value and our staff welcoming. We've noted your concerns about meal quality, breakfast options, and noise disruptions. We're actively working on improvements in these areas. We apologize for the disturbance from inconsiderate neighbors; your feedback will help us enhance our response procedures.We hope to welcome you again, providing an even better experience on your next visit.Warm regards,

8/10 - Boa

Arnaud

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bien
Tres bien, prix des consommations élevé. Et soirée organidee au rez de chaussee faisant trop de bruit jusque dans les étages. Pas de jus de fruit au petit dejeuner.
Hospedou-se por 1 diária em out. de 2023
Resposta de Sanya Sarraf em 1 de nov. de 2023
Dear Bien,Thank you for your feedback. We apologize for the noise issue and the absence of fruit juice at breakfast. We're working on resolving these concerns and ensuring a better experience. Your satisfaction matters: we appreciate your understanding and hope to improve your next visit at Courtyard by Marriott AgraBest regards,

8/10 - Boa

Alexandra

Hospedou-se por 1 diária em out. de 2023
Resposta de Sanya Sarraf em 6 de nov. de 2023
Dear Alexandra, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

6/10 - Ok

Binoy

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Resposta de Sanya em 30 de set. de 2023
Dear Binoy, thank you for taking the time to share your feedback with us. Your input is invaluable in helping us improve our services. We are committed to delivering a great experience for our guests, and your feedback helps us identify areas for enhancement. We are already addressing the concerns you raised to ensure a better experience for all. We hope to have the opportunity to welcome you back in the future and provide you with an outstanding stay.Best regards,

10/10 - Excelente

Prashant

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good staff and team. Play room for kids is in thr area of smoking rooms.
Hospedou-se por 1 diária em set. de 2023
Resposta de Sanya Sarraf em 25 de set. de 2023
Dear Prashant, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

2/10 - Terrível

Paul

Hospedou-se por 1 diária em ago. de 2023
Resposta de Sanya em 26 de set. de 2023
Dear Paul, thank you for taking time to share your recent experience at Courtyard Marriott Agra with us. The comfort and well-being of guests is top priority for us, and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. You have my assurance that we are taking corrective steps to ensure any issues are looked upon at the earliest. Once again, I regret your disappointment and look forward to welcoming you back to Courtyard by Marriott Agra whenever travel brings you next to the city of Love! Warm Regards, Team Courtyard by Marriott, Agra