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Avaliações de Omanye Lodge

3 out of 5
Omanye Lodge
8 Bia Road, Dzorwulu, Accra

Avaliações

6,6
Nota 10 - Excelente. 1 de 24 avaliações" "
Nota 8 - Boa. 13 de 24 avaliações" "
Nota 6 - Ok. 4 de 24 avaliações" "
Nota 4 - Insatisfatória. 4 de 24 avaliações" "
Nota 2 - Terrível. 2 de 24 avaliações" "

7,0/10

Limpeza

7,6/10

Serviço e funcionários

6,0/10

Comodidades

6,8/10

Condições e instalações da propriedade

5,4/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Sabrina

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
I made a booking and they couldn't find it; when they did, they couldn't give us the room I reserved - we booked for a studio business room and we were given the only room available, a double bedroom.
Hospedou-se por 1 diária em abr. de 2023
Resposta de nico em 29 de abr. de 2023
we are sorry for that. We are having very few Expedia reservations and our staff is not used to handling them. once again sorry

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very disappointing stay
The internet worked very well and was stesdy until my ladt two nights when it went out on my laptop. I don't believe that was their issue though, because I could still connect via phone. The AC was out in my room for most of the nights I spent there. Making the cooling sound but no cooling. I was miserable. Though the staff promised that someone would come, no one did. Additionally on one of the hot nights, the water was off and I couldnt even take a shower! While working at my laptop one evening, i suddenly started feeling bites in various areas of my body. I felt things crawling over me, biting me. After my shower and rubbing down with some oils, it subsided. The next morning I could see more clearly. Tiny ants were pouring out of a hole right by the table. They were biting me the night before!! I observed bugs on the floor crawling near my suitcases. The bathrooms were not properly srubbed. Old scum and dirt accumulated around the outside of the shower. I pointed it out to the girl who cleaned it, but it wasn't properly done. The room felt dirty though it looked clean, to me. The spread was torn.the pillow that I could see under the pillowcase was dirty, stained from fluids and spotty. This has been by far my worst experience at any facility. in Never again
Hospedou-se por 5 diárias em nov.. de 2021
Resposta de Omanye em 4 de dez. de 2021
We are very sorry about the ants, we could have sprayed it for you if you had notify us We are also sorry for the Ac but we later found out that the remote was not on cooling but fan only

2/10 - Terrível

Michael

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Mr.
I don’t stay because the room was dirty especially the sink, air conditioner was on but room never got cold and the ambient temperature was approximately 80F. Receptionist was not at lobby, never pick up my call: very unprofessional. Communication was extremely poor. It a gross misrepresentation of what is on the website. All attempts to communicate with hotel.com was unsuccessful. I was told there is no refund: I believe the hotel doesn’t have any motivation to keep the place clean because once you booked they take your money. People sitting at the lobby and with laptops connected to the power source at 11pm. Terrible hotel. Total waste of money.
Hospedou-se por 1 diária em out. de 2021
Resposta de Nico owner Omanye Lodge guesthouse em 31 de out. de 2021
We are sorry for your experience. Nothing was wrong with the room and an AC needs time to cool a room. You didn't like the room, which is fine with us. But you started complaining only after we told you we don't refund. Obviously your expectations were too high, that's why you react that our hotel didn't match your expectations. We are not a hotel, please check our website, we are a good reasonable guesthouse but we can't be compared to a hotel. You. Sorry

8/10 - Boa

Viajante verificado

Wifi and breakfast service is cool................
Hospedou-se por 1 diária em mai. de 2019
Resposta de Nico em 9 de mai. de 2019
thank you for this possitive comment

8/10 - Boa

Viajante verificado

Hospedou-se por 1 diária em mai. de 2019
Resposta de Nico em 9 de mai. de 2019
thank you for your response, hope to see you again soon

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pleasant hotel close to the airport and other places in Accra such as Accra mall. Clean, high standard.
Hospedou-se por 2 diárias em jan. de 2019
Resposta de Jenny em 1 de mar. de 2019
Thank you for your good comment,hope to see you next time.

8/10 - Boa

Fezeka

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em nov.. de 2018

6/10 - Ok

Rasmus

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Stille og roligt
Hotellet ligger i et stille og behageligt område. Gode spisesteder i nærheden. Venlig betjening og en god terrasse at slappe af på. Vætelserne trænger til en nyrenovering og i det hele taget til at blive fixet op. Ejeren flink og serviceminded. Ikke meget at lave om aftenen
Hospedou-se por 11 diárias em fev. de 2018
Resposta de jennifer em 25 de fev. de 2018
Hi Rasmak, thanks very for comment we appreciate we will work on the renovation Thank you Jennifer Omanye Lodge.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Had a wonderful time and was safe and comfortable. Staff friendly

6/10 - Ok

Viajante verificado

6/10 - Ok

elaine, london

Pontos positivos: Serviço e funcionários
Fantastic service and excellent value for money
Considering this is a guest house and not a hotel, this has got a lot going for it. Budget price and many budget but adequate features (simple breakfast), but spacious room with excellent air conditioning. Service was outstanding from the lovely family and staff that run this place. Highly recommended if you can't pay the high prices asked by other hotels in Accra.
Resposta de General Manager em 10 de ago. de 2016
Thanks for your kind feedback.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
comfy small hotel in accra
fairly decent hotel in accra for the price. service was good and everything worked
Resposta de nico em 20 de jun. de 2016
Thank you for the kind words.

4/10 - Insatisfatória

Candace, Virginia USA

Pontos negativos: Limpeza
Perfect Location
The staff was very polite and helpful. First impression of my was disappointing. The curtains were very dusty and I pointed it out to the staff and nothing was done. Breakfast was very terrible. I will rate it a one star and it will not be a place I will stay again.

8/10 - Boa

Harald, z.Zt. Deutscher in Dakar / Senegal

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Für Alleinreisende, kostengünstiges Gästehaus
Angenehmer Aufenthalt, mit Flughafen Shuttle Service

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Won't stay there again
I was in Ghana for training and had planned to spend 2 nights in this hotel based on the review I saw on Trip Advisor, but I quickly changed my mind when I entered the reception and spent only 1 night. The hotel was just basic. There were too many mosquitoes in the room and bathroom. The towels should long have been thrown away - they looked like rags. The bathroom had half a door and you had to shower very carefully in order not to flood it. Wifi service was poor while I was there and the only international news channel, CNN, had very poor pictures. Breakfast was the worst I'd seen and had even for a budget hotel. When I was checking out and asked for an invoice, the receptionist was stunned. Then, I waited for about 30 minutes as she figured out what to do and how to print the invoice.
Resposta de nico em 23 de jul. de 2016
Dear sir/madam, First of all we are an affordable guesthouse in the, hotel wise, very expensive city Accra. Secondly, we are not a hotel ! but one of the best and most affordable guesthouse in one of Accra's good area's. Reception of WIFI and TV channels depend on suppliers of these services, unfortunately there is nothing we can influence on that. We have a GOTV supplier which gives us 72 channels and indeed some of them sometimes don't have the quality we would like to have. We regret that we couldn't live up to your hotel standards and hope that you will stay long enough to be able to compare our guesthouse to other guesthouses in or price range..

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good staff, fine room and location
Staff was quite helpful to make sure we had what we needed--and even when it was down pouring, they made sure I quickly got a taxi.

6/10 - Ok

Gerald

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

2/10 - Terrível

NLG, phoenix

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Horrible place
The room was very dirty including sheets and one towel for two people. We had one roll of wet dirty toilet paper
Resposta de Nico em 18 de mar. de 2016
Why didn't you send pictures when you came into the room, this is obviously after you used the room ?

8/10 - Boa

Akua, Florida

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Quite good for the price
Good place for the short stay. It's on a rough road. The staff was nice and acoomadated us when we wanted to change rooms. The first room was on the outside, but the Internet/wifi connection was very bad and we were unable to connect. We were moved into the main building and that solved the problem. The grounds were kept clean, the rooms were clean, the AC was very cold, water was very hot if you wanted it to be. It was weird that the showers stalls only had one sliding door? Water can get on the floor easily. The breakfast was good enough and tasted fine. Only complaints were the bedding in the outside room was just a flat sheet so it kept coming off the bed and the electricity socks in the main room didn't have 110v sockets, at least in our room. Also at times it would take some time for the staff to open the gate to the entrance when coming back to the hotel. I would recommend it to for a short stay and it was comfortable enough.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

8/10 - Boa

JEAN, Montréal

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Friendly
Même s'il y avait une panne électrique pour plus de 20 heures,le système d'urgence à très bien pris la relève. Personnel impeccable. Merci à Peace,rubby,Gloria et Agbe.

8/10 - Boa

eli, lagos NG

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice one
Nice hotel, will always revisit for booking especially been close the location I was going to plus awesome staff and great driver very helpful
Resposta de Nico em 28 de out. de 2015
thank you for your words of appreciation. we are flattered to be called a hotel, but we are just a guesthouse doing their best, which is not always easy in Africa. Nico

8/10 - Boa

Karl, Belgie , Kallo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Qua prijs qualiteit is dit het beste dat je in Accra kan vinden . Netjes ,eenvoudig en supervriendelijke medewerkers . Een aanrader.