Hi Cynthia, I am so sorry you had an unpleasant experience at the property. We are always available to solve any issues you may have and so I wish we had know the situation. Cleaning is available every 3 days for free but you can request additional cleaning if necessary for a fee. We will have a look at the beds in the apartment straight away but the pillows could have also been easily changed for you. All the same, I apologise sincerely for the inconvenience. We hope you will visit again as you certainly will not face the same issues. Thank you!

Thank you Benjamin! Glad you enjoyed your stay with us.

Hi Annette! My sincere apologies for your terrible experience at the property. Thanks for drawing my attention to the issues at the property. I am rather surprised by my staff’s behaviour. Cleaning is offered every 3 days but you can always request for extra cleaning if required. I will speak to staff immediately and ensure nothing like this ever happens again. My sincere apologies again and thanks for booking with us.

Thanks Liliane for your review. We hope to see you again soon. Merci Beaucoup!!

Thanks for your review Gabriel. Glad you had an awesome stay. Hope you visit us again. All the best!

Hi Marek, thanks for rating us. Haapy new year!

Thanks for your review. Much appreciated. We are so glad you had a great stay. Hope to see you again soon!