I have stayed at MANY Marriott hotels, and more hotels that I can count- and I've never had to ask the front staff for new bedding. When I moved the pillows, there was clearly EAR WAX and a couple of pieces of hair next to it. The sheets were DISGUSTING and the bed was fully made! Whoever was in charge of cleaning obviously CHOSE not to change the bedding, only make the bed. This lazy, extremely non hygienic way of doing things- cost a poor review and potentially a customer. My husband did however get a sincere apology from one of the staff, she did not make excuses. She did seem to be truly upset by the situation and she said that she herself examined the sheets and could clearly see how disgusting they were. We did appreciate the apology, but we probably won't be staying in this hotel again.
