4/10 - Insatisfatória
estrella
Viagem em grupo, Viagem com a família, Viagem com família e crianças pequenas
26 de ago. de 2025
Pontos negativos: Limpeza e serviço e funcionários
I have stayed at this Canterbury Inn many times. Almost every other vacation to the WA coast. I have stayed in this exact room 3 times. This is the first we had a very poor experience. Cleanliness was poor. Our dishwasher filter had pet hair, sand and old food stuck in the filter trap. The dishes in the cabinet had dried stuck on food. I used the outside hose at the sand washing station to clean the filter. The gentleman during the nightshift at the counter was super nice and helpful but I couldn't wait till the next morning to do the dishes. We needed clean ones the next morning. Pots and pans felt oily and had residue. We basically washed everything before we could use it. We had 4 families total at the Inn and 2 out 4 had similar experiences. We were all on different floors or halls. Our neighbors were loud! Playing loud music after 10pm. Barking dogs during the night. Dogs were unleashed outside. We basically didnt sleep for a few days. We checked out earlier than anticipated and cut our stay short due the neighbors. Again the gentleman at the night desk was super kind but his hands were tied. The only bathroom with a shower didn't have a working ceiling fan vent. We never heard back from housekeeping or maintenance. We placed one of the provided box fans in the bathroom to provide circulation. Overall it wasn't the experience we have had in the past.
estrella
Hospedou-se por 5 diárias em ago. de 2025
