Dear Manuela,Our team here is committed to providing high-quality customer service, and we are thrilled to read that we made a good impression on you.Thank you very much for sharing your fantastic review of your recent experience. We are very happy to learn you liked it.Wishing to see you again soon, Manuela!Kindest Greetings,Hotel Riu Palace ZanzibarOnline Reputation Manager

Dear JOSE,We appreciate your words from the bottom of our hearts.Obtaining a rating from you like the one you give us encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We are always waiting for youYours faithfully,Hotel Riu Palace ZanzibarOnline Reputation Manager

Dear Aboobakr,Thank you for your very positive review,It is a joy for us to receive this type of score from our guests.We are glad that you enjoyed the aspects that you rated so positively.We have taken note of your assessment and will discuss it with the corresponding department.Come back soon to enjoy with us!Yours faithfully,Hotel Riu Palace ZanzibarOnline Reputation Manager

Dear Adil,It is an honour to be recognized as a good hotel. Our staff are thrilled when they learn their efforts are appreciated, we thank you on behalf of our team, for your evaluation.We will definitely pass on your comments for improvemements.Wishing you come back soon.Warmest Regards!Hotel Riu Palace ZanzibarOnline Reputation Manager

Dear Eduard Florin,Thank you for taking the time out to leave a review! We are glad to hear our service met your expectations and you had an enjoyable time at our hotel. We look forward to seeing you back again soon. With our best wishes we remain, Hotel Riu Palace ZanzibarOnline Reputation Manager

Dear Taniya,We are pleased to learn you liked it and you had a good experience.We hope to welcome you again so we can share yet another nice stay.And we thank you very, Taniya!Have a beautiful day!Kindest Greetings,Hotel Riu Palace ZanzibarOnline Reputation Manager

Dear Samantha,We are extremely pleased to have read your compliments and to know that you have rated so favorably various aspects of the hotel that have contributed significantly to making your experience an exceptional one. We sincerely hope that you will visit us again soon, to provide you with another unforgettable experience in our establishment. We look forward to your visit.Yours faithfully,Hotel Riu Palace ZanzibarOnline Reputation Manager

Sehr geehrte Ulrike,vielen Dank für Ihr offenes Feedback. Wir freuen uns natürlich sehr über die Wertschätzung unserer Gartenanlage im Hotel Riu Palace Zanzibar, dennoch nehmen wir Ihre Hinweise sehr ernst. Aus diesem Grund möchten wir uns auch für Ihre Anmerkungen zu den Dingen, welche nicht zu Ihrer 100%igen Zufriedenheit waren, herzlichst bedanken, den diese helfen uns doch, unseren Service stetig zu verbessern!Wir wissen das Feedback unserer Gäste sehr zu schätzen und haben Ihre Anmerkungen an unser Housekeeping und unser Instandhaltungsteam weitergeleitet.Wir würden uns freuen, wenn wir Ihre Erwartungen noch übertreffen könnten und Sie bald wieder in unser Resort einladen dürften.Mit freundlichen Grüßen,Hotel Riu Palace ZanzibarOnline Reputation Manager

Sehr geehrter Bert,wir möchten uns persönlich bei Ihnen bedanken, dass Sie sich die Zeit genommen haben, die Erfahrungen Ihres jüngsten Aufenthalts im Hotel Riu Palace Zanzibar mit uns sowie der Hotels.com Community zu teilen.Unser Ziel ist es, sicherzustellen, dass Sie einen unvergesslichen Aufenthalt in unserem Hause haben und es ist wunderbar zu wissen, dass wir genau dies bei Ihnen geschafft haben.Sie können sich sicher sein, dass wir kritische Rückmeldungen sehr ernst nehmen und diese als Chance begreifen, uns stetig zu verbessern. Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen und wünschen Ihnen einen guten Rutsch ins neue Jahr!Mit den besten Wünschen verbleiben wirHotel Riu Palace ZanzibarOnline Reputation Manager

Dear Nathalie,It is wonderful to read you enjoyed your holiday, it makes everything worthwhile.Thank you very much for your ratings.We cannot wait to host you again and share yet another nice stay!Loving wishes, Hotel Riu Palace ZanzibarOnline Reputation Manager

Dear Ann-Mari,It is so nice to read your kind remarks about your stay, it is definitively very much appreciated.We are pleased to learn that you enjoyed your holiday. We thank you very much, Ann-Mari!Wishing to see you again and wishing you a beautiful day.Warmest Greetings,Hotel Riu Palace ZanzibarOnline Reputation Manager