A few hours prior to arrival (had 5.5 hour drive to the cabin) I got a call from the owner to tell us that the pipes were frozen and there was no water in the cabin. She said they just found out and they'll have someone come by to fix the issue first thing in the morning (7am) and get the water running. We stayed the night, woke up at 7:30 and there was no water. Couldn’t shower or use the bathroom, though they brought a bunch of gallons of water for toilet but we can’t for vacation, not survival show. I had to call the owner again. The person that was supposed to fix the pipers didn’t get there until 9a. When he finished filling up water in the reservoir or whatever it was, he said that the pipes may or may not thaw and to try to give another hour. We couldn’t stay there any longer, we didn’t shower, brush teeth, couldn’t really use a toilet comfortably, or make any food. We had to leave and get a hotel room. Thank goodness there were rooms available!!! What was really frustrating was that the owner said they didn’t know there was no water until the day of our check in and blamed the previous renter Gabe for not telling them. The cabin was also full of dog fur and the comforter was covered with it. The listing said no dogs allowed. When I confronted the owner she said she will have to talk to the previous renter. The cabin has a doggy door, had two or three dog bowls and a dog toy outside. I mean, who is she fooling? My youngest son has allergies to animal dandruff but thank goodness not too sever. I ruined my two blankets that I used for covers; both were full of fur and wouldn’t come off in the washer. Also, the heating is horrible. There are no vents to let the heat go upstairs so we were freezing that night. I was so glad I took our blankets with us. What is frustrating the most was the lies. Gabe (the previous renter) left a review on 12/18, the day we checked in. He had a horrible and very similar experience. The owner blamed him for not letting them know there was no running water….they also blamed him or some other renter for dog fur even though they have all of the dog paraphernalia at the cabin that
they’re the once who have dogs and bring them to the cabin. I guess they don’t wash their bed comforters nor do they clean the couch because it was covered in fur. I really hate giving bad reviews but this has to be noted. Our vacation was ruined.