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Avaliações de The Blue Water

4.5 out of 5
The Blue Water
Thalpitiya, Wadduwa

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 37 de 97 avaliações" "
Nota 8 - Boa. 34 de 97 avaliações" "
Nota 6 - Ok. 18 de 97 avaliações" "
Nota 4 - Insatisfatória. 4 de 97 avaliações" "
Nota 2 - Terrível. 4 de 97 avaliações" "

8,4/10

Limpeza

8,2/10

Serviço e funcionários

7,8/10

Comodidades

8,0/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Rexie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pleasant stay. Friendly staff.
Hospedou-se por 2 diárias em mai. de 2024

10/10 - Excelente

Arata

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em ago. de 2023

4/10 - Insatisfatória

Djurhi

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade

10/10 - Excelente

Mark

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Our 3rd time at The Blue Water and it never disappoints. Kushuni and Chamal deserve special mentions as they go above and beyond the service expected. We will be back as soon as we can. Thanks to The Blue Water Hotel again for making our visit to Sri Lanka an absolute pleasure .
Hospedou-se por 7 diárias em abr. de 2022
Resposta de Kavinda em 21 de abr. de 2022
Dear Mark, Greetings from The Blue Water! We are glad to hear that we met your expectation levels and you are happy with your stay. Thank you for sharing your comments and looking forward to welcome you back. Thank you,

6/10 - Ok

Marc

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Nice hotel but suites amenities missing
We opted for the Executive Suite, which was offered with some special services (special restaurant, lounge for drinks and happy hour), etc., that were not operating due to Covid. It’s a nice, comfortable hotel with professional, kind staff, but I would advice booking the basic rooms until they get things sorted.
Hospedou-se por 5 diárias em dez. de 2021
Resposta de Kavinda em 13 de dez. de 2021
Dear Marc, Greetings from The Blue Water Hotel & Spa! Thank you for choosing us for your stay. We appreciate your valuable feedback and it means a lot to us. Points which you are highlighted well noted and looking forward to welcome you back. Thank you,

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2019
Resposta de Assistant Manager - E Commerce em 8 de jan. de 2020
Dear Guest, Greetings from The Blue Water Resort & Spa ! Thank you for ranking us. Thank you. Best Regards.

8/10 - Boa

shani

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
the breakfast buffet didn't have much of a spread.
Hospedou-se por 1 diária em dez.. de 2019
Resposta de Assistant Manager - E Commerce em 13 de dez. de 2019
Dear Shani, Greetings from The Blue Water Resort & Spa! Thank you for choosing us and taking your valuable time to review us. We will look into the point which you have mentioned about the breakfast buffet and thank you for letting us know about your suggestions which will help us to improve. Thank you, Best Regards.

8/10 - Boa

JEAN JACQUES

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 7 diárias em nov.. de 2019
Resposta de Assistant Manager - E Commerce em 13 de dez. de 2019
Dear Jean, Greetings from The Blue Water Resort & Spa ! Thank you for staying with us and for your valuable ranking of us. We are looking forward for another chance to serve you. Thank you. Best Regards

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Große Zimmer mit Balkon oder Terasse, bequeme Matratzen, großer Poolbereich mit kostenfreien Liegen, Auflagen, Schirmen und Handtüchern, sehr freundliches Personal, Hotel ist insgesamt in einem gepflegtem guten Zustand. Nicht gefallen hat mir: Das Hotel hat ein "Krähenproblem", sehr viele von diesen Vögeln im Garten verunreinigen Liegen und Sitzgelegenheiten, trinken am Pool, hinterlassen Federn und Ausscheidungen am Pool und der Geräuschpegel ist auch nicht zu unterschätzen. Nicht gefallen hat mir: Der Strand und das Meer sind nicht zu empfehlen. Sehr hohe Brandung mit Strömung (hängt evt. im September noch mit dem Monsun zusammen?), der Strand wird zwar von Treibgut befreit, weist aber an einigen Stellen dunkle Verfärbungen auf (Verschmutzung?) und vom Wasser her kommt ein muffiger Geruch. Leider hat Sri Lanka kein funktionierendes Abwassersystem und so landet alles in Flüssen und im Meer! Wer ohne Strand und Meer leben kann ist in diesem Hotel aber bestens aufgehoben.
Hospedou-se por 4 diárias em set. de 2019

6/10 - Ok

Mohan

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2019

6/10 - Ok

Paul

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice grounds, rooms.
It was ok. There was a big convention with hundreds of people. So it was a zoo when I was there. Huge long line for dinner buffet. Not ideal.
Hospedou-se por 4 diárias em ago. de 2019

8/10 - Boa

Jolanda, Eindhoven

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Luxe hotel!
De accommodatie was erg goed, ontbijt ook! Alleen als je een taxi nodig hebt, kun je dit beter zelf regelen. De travel agent die ertussen zitten vraagt het dubbele. Zodat een deel naar de agent gaat, een deel naar hotel en een deel naar de chauffeur. Dit hebben we in andere hotels niet meegemaakt! Waarschijnlijk omdat dit een luxer hotel was en de prijzen daarom ook hoger. Ik gun liever een groter deel aan de het taxibedrijf/ chauffeur. Overigens voelt het ook een beetje ongemakkelijk doordat alles gedetecteerd wordt. Jezelf, taxi’s en tuktuk.
Hospedou-se por 1 diária em ago. de 2019

10/10 - Excelente

Viajante verificado

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It's unique architecture, open spaces and the garden were pleasing.
Hospedou-se por 3 diárias em abr. de 2019

10/10 - Excelente

mark

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel stay
Perfect for relaxation.Fantastic food at reasonable prices. Wine a bit on the high side.We stayed in a club suite which had extras like free cocktails, butler service and use of the excutive lounge for teas ,coffees and fresh juice and soft drinks. Hotel was immaculate in all ways.
Hospedou-se por 13 diárias em fev. de 2019

2/10 - Terrível

Phillip

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Stay away if you want to relax
Beware!! Don’t stay at this hotel if you want to relax and sit by the pool. This hotel has less than 100 sunloungers to accommodate over 250 guests. If you don’t get up early, or pay the pool attendant to reserve your sun lounger, you will receive a tatty bit of foam and a towel to sit on the floor until something becomes available. The pool is dirty and green unlike the crystal blue waters as shown. The rooms are dirty with lights falling out the ceiling and cockroaches on the floor. The club lounge access is a joke which is leftover food from breakfast
Hospedou-se por 7 diárias em fev. de 2019

8/10 - Boa

David

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The Blue Water
Great hotel, very comfortable and stylish. Club suites are definitely the way to go, beautiful rooms and worthwhile additional amenities.
Hospedou-se por 6 diárias em fev. de 2019
Resposta de Palaka P. em 19 de fev. de 2019
Dear Sir, Many thanks for the stay with us & we are so happy to note the review shared , encouraging the team ! Looking forward to having you stay with us back again , in the near future ! Best Rgds, Palaka D.L.Perera

10/10 - Excelente

Julie Lykke

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Dejligt hotel med fantastisk personale
Vi boede i en Club Suite og havde all inklusive. Vi var bestemt tilfredse med hotellet og følte os meget velkomne. Personalet gør meget for gæsterne og virker oprigtigt interesserede i, at vi får et godt ophold. Buffeten indeholder meget lokal mad, hvilket for os er et plus. De tilbød endda at lave mere vestlig mad til børnene. Poolen er stor og ren, stranden er bred og selvom bølgerne er relativt store, kunne vi sagtens bade med børnene.
Hospedou-se por 6 diárias em jan. de 2019
Resposta de Palaka P. em 19 de fev. de 2019
Dear Madam, Our sincere thanks for staying with us & having taken the time to share a very positive review encouraging the team at 'The Blue Water' & providing first-hand information to our future guests ! We look forward to welcoming you back in the near future !! Best Rgds, Palaka D.L.Perera

6/10 - Ok

Loondre, Munich, Germany

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
We stayed at this hotel over Christmas and New Year 2018. My review is based on the expectations you might have for a 5 star hotel. The good: - very friendly staff. Very helpful - great location near the beach - breakfast and dinner are very good - a wonderful new year celebration - life music during dinner The bad: - bad starting point for excursions (long trips) - email conversation with the hotel did not work. Even phone calls were not answered - some sun beds are old and not working - matrices are old, damaged. Towels are dirty - worn furniture in the room - they have not been able to refill soap and shower dispenser within 2 days - our safe was not working for 3 days Some minor bad things: - our room was not ready in time - not all employees speak English - Club lounge access: only tea and cafe. Juices have to be ordered and will be served within 20 min (for free, but a member of the staff has to go to the restaurant to get them) Summary: According to European standards this is a 3-4 star hotel. If this is your expectation, you will have a great time. Value for money, however, needs to be discussed.
Hospedou-se por 6 diárias em dez. de 2018
Resposta de Palaka P. em 16 de jan. de 2019
Dear Sir / Madam , Many thanks for the stay & the review posted , which would help us improve our services to guests ! All points for improvement were carefully noted & please be assured that all of them would be addressed within days! Best Rgds, Palaka D.L.Perera

8/10 - Boa

Karina

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Smukt hotel på stranden - skræntende service
Virkelig smukt hotel som absolut er 5 stjerner værdigt. Vi havde bestilt en club suite som til fulde levede op til forventningerne. Derimod var serviceniveauet langt fra hvad man kan forvente af et 5 stjernet hotel. Sammenlignet med andre lande i østen er Sri Lanka meget langt bagud i forhold til begrebet service - og at personalet havde svært ved at tale engelsk gjorde ikke niveauet bedre.
Hospedou-se por 6 diárias em dez. de 2018
Resposta de Palaka P. em 2 de jan. de 2019
Dear Sir / Madam, Many thanks for staying with us & sharing a review via this page! We hope to see you back at "The Blue Water" , in the not-too-distant future ! Bes Rgds, Palaka D.L.Perera

6/10 - Ok

Viajante verificado

ジェフリー・バワのデザインしたビーチサイドリゾート。コロンボから近い。
Hospedou-se por 1 diária em dez.. de 2018
Resposta de Palaka P. em 2 de jan. de 2019
Dear Sir / Madam, Our sincere thanks for staying with us & the review shared ! We look forward to seeing you back at "The Blue Water" in the near future ! Best Rgds, Palaka D.L.Perera

8/10 - Boa

Aimo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
9
Hyvä hotelli. Hyvä allasalue ja suuri nurmikkoalue. Aamupala ja kuntosali hyvä. Ei moitittavaa. Ranta aika vino kävellä.
Hospedou-se por 3 diárias em nov.. de 2018
Resposta de Palaka P. em 2 de jan. de 2019
Dear Sir / Madam, Many thanks for staying with us & the time taken to share a review ! We look forward to seeing you back at "The Blue Water" in the near future ! Best Rgds, Palaka D.L.Perera

4/10 - Insatisfatória

YoungJin

Pontos negativos: Limpeza e condições e instalações da propriedade
Not comfortable because too many bugs in the room and bath.
Hospedou-se por 1 diária em nov. de 2018
Resposta de Palaka P. em 2 de jan. de 2019
Dear Sir/Madam, Thank you for staying with us & sharing a review via this page ! I respectfully disagree with you & confirm that we do not have bugs in rooms , never ! If this issue was brought to our notice during your stay with us , we could have proven same & given you more confidence! However, please be assured that we look forward to having you back with us in the near future ! Best Rgds, Palaka D.L.Perera

8/10 - Boa

Dominik

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great but not perfect
We had a 4-days-stay at the Blue Water at the end of our 4-weeks travel throughout Sri Lanka. Overall, we would recommend The Blue Water as it's a beautiful and well-designed hotel with very welcoming, friendly and helpful staff, a wonderful pool area, a great view on the with palm trees lined beach (the sunsets were amazing!) - though we only rate it 4/5. Reasons: 1. Food was mediocre, especially the adaptions of European / Western dishes were not adequate. The local dishes were better, but had been way better (and a lot cheaper) almost everywhere else we've been to in Sri Lanka. 2. There are some places where the hotel is in need of renovations (e.g. balcony railing, bathrooms / toilets at ground floor). In fact, at the time of our stay there were a few construction sites. 3. There were a lot of ravens at the hotel / poolside, that seemed to be resident there and made quite some noise. There were a lot of squirrels too (which we would count as a pro as they were very entertaining). 4. Location in a larger scale: The beach was clean, but you could barely go into the water (winds, currents) just like at most beaches at Sri Lanka' s west coast. Wadduwa itself offers nothing worth to visit or spend time at. All the above reasons have to be regarded in relation to the quite high prices. Especially the food was a deal-breaker for us. In all honesty, we still would recommend The Blue Water to friends, but wouldn't stay there again ourselves but rather try something new.
Hospedou-se por 3 diárias em set. de 2018
Resposta de Palaka P. em 3 de out. de 2018
Dear Sir , Our sincere thanks for the positive feed-back & so nice to note that you have enjoyed the stay with us ! We are truly grateful for the ideas shared for improvement !! The team at "The Blue Water" joins me in expressing our sincere gratitude for recommending our resort to your friends ! Hoping to see you back in the near future !! Best Rgds, Palaka D.L.Perera

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lovely, peaceful surroundings & excellent service. Very convenient to get to since it is close to the city.
Hospedou-se por 2 diárias em set. de 2018
Resposta de Palaka P. em 23 de fev. de 2019
Dear Guest , We are happy to note that you have enjoyed the recent stay at "The Blue Water" & our sincere thanks to you for the review shared ! Looking forward to receiving you back in the near future ! Best Rgds, Palaka D.L.Perera

8/10 - Boa

Viajante verificado

Stay at blue waters
It was pleasurable
Hospedou-se por 1 diária em ago. de 2018
Resposta de Palaka P. em 19 de set. de 2018
Dear Guest , Sincere thanks for having shared a review based on your recent stay at our resort , "The Blue Water" ! We look forward to seeing you back as our guest ! Best Rgds, Palaka Perera

10/10 - Excelente

Menusha

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
En famille
Séjour parfait de quelques jours !
Hospedou-se por 4 diárias em ago. de 2018
Resposta de Palaka P. em 21 de ago. de 2018
Dear Sir / Madam, Many thanks for the comments shared on this page & we are truly grateful for same ! Hoping to see you back with us soon ! Best Rgds, Palaka D.L.Perera

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
HORRIBLE!! Would absolutely never book with this business again!
Hospedou-se por 2 diárias em jul. de 2018
Resposta de Palaka P. em 7 de ago. de 2018
Dear Guest , Sad to note the tone of your 'extremely un-reasonable & un-substantiated ' review !! It would have been very reasonable of you , had chosen to be a bit more descriptive as to which aspects of the hotel & / or it's services did not meet with your expectations. However, being a past guest of "The Blue Water" we certainly wish to see you visiting us back again , as the time permits ! Best Rgds, Palaka D.L.Perera

6/10 - Ok

Suggy, Toronto, Canada

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Limpeza
Friendly and helpful reception staff. Food and beverage services at the restaurant were somewhat satisfactory; however, only a very few stand-outs in the buffet spread. Restaurant staff were swift. Bathroom cleanliness was an issue; when checked in, dirty, wet tissue was found in the dirty toothbrush holder; toilet seemed to have not been cleaned as it had toilet paper in it and was not flushed. The phone wreaked of musty odour that would not go away after house keeping cleaned it with alcohol. Balcony and balcony furniture were dirty. Overall, the property needs some attention. The adjacent beach is rather small and had dogs and cows roaming about. The dogs were on the property too. The pools were the highlight. Coconut trees on the property added to the resort feel. The live band during my one night stay was very good and enjoyable. Overall, poor value for the money.
Hospedou-se por 1 diária em jul. de 2018
Resposta de Palaka P. em 7 de ago. de 2018
Dear Sir / Madam, We are sincerely thankful for the time taken to share your thoughts with us via this page ! We would certainly investigate deeply into & ensure that the lapses described in your comments would not be left for any guest to experience in the future ! Therefore our gratitude for inviting our attention to these areas of concern ! We look forward to seeing you back with us in the not-too-distant future ! Best Rgds, Palaka D.L.Perera

6/10 - Ok

regina

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Not a 5* hotel
Hotel needs renovation. A few ants in the room. Beach not very nice and needs to be cleared (large chunks of wood wash up). Cannot walk to anything.
Hospedou-se por 3 diárias em jul. de 2018
Resposta de Palaka P. em 7 de ago. de 2018
Dear Madam, Many thanks for taking the time to share your thoughts with us ! We are truly grateful for your constructive comments ! We hope to see you back with us , in the near future ! Best Rgds, Palaka D.L.Perera

10/10 - Excelente

Reshane, Colombo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great time and expierience provided by the hotel and staff! Cant go wrong.
Hospedou-se por 1 diária em jul. de 2018
Resposta de Palaka P. em 7 de ago. de 2018
Dear Sir, Great to learn you have enjoyed the stay very much ! Thanks for taking the time to share your pleasant experiences via this page ! Look forward to seeing you back , soon ! Best Rgds, Palaka D.L.Perera

8/10 - Boa

Reshane

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful stay!
The place was amazing! Food was divine! Great stay although they need to try not do loud construction or repairs in adjoining rooms where the guests occupy. But all on all it was a great holiday with the staff being as accommodating and helpful all the way. Great place to relax!
Hospedou-se por 1 diária em jul. de 2018
Resposta de Palaka P. em 7 de ago. de 2018
Dear Sir, So happy to see you have enjoyed the stay very much ! Thanks for the constructive comments that would be taken in the right spirit ! Hope to see back soon ! Best Rgds, Palaka D.L.Perera

10/10 - Excelente

Asanga, Melbourne

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Had a good time with my family
Hospedou-se por 2 diárias em mai. de 2018
Resposta de Palaka P. em 7 de ago. de 2018
Dear Sir, So happy to note you have enjoyed your holiday with us , very much ! Our sincere thanks to you for taking the time to share a review expressing you thoughts , with all of us !! We look forward to seeing you back with us in the near future ! Best Rgds, Palaka D.L.Perera

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Serviço e funcionários
Very disppointing service
Spent 2 nights here with family recently. The room was clean and well-equipped with what we needed. Very comfy bed and had a great sleep. However the downside was the service, in particular the difference we observed from the point of check-in in how we were treated (as Sri Lankans) vs other foreign guests. We had to ask several times for simple things like tea and coffee at breakfast before we actually received it. Given the disappointing service (apart from a lovely waiter at the Seven Seas a la carte restaurant on our last night), we wouldn't recommend this hotel again and won't be visiting in the future.
Hospedou-se por 2 diárias em abr. de 2018
Resposta de Palaka P. em 9 de ago. de 2018
Dear Sir / Madam, We are sad to note that you have experienced discomfort where some of our services are concerned & especially the very thought ( most unfortunately with no substantial reason ) of being treated in-equally in comparison to foreign guests ??? Sorry , if any of my team-mate/s have behaved in this manner , but let me assure that the team at "The Blue Water" would never ever discriminate our own Sri Lankan guests as against any other nationality! We are truly grateful to our Sri Lankan guests ( most of whom are repeat visitors ) for keeping us going strong during the troubled days of our country ! However, we would invite you to visit us again & experience the "Traditional Blue Water Hospitality" at it's best , in the not-too-distant future !! Best Rgds, Palaka D.L.Perera

8/10 - Boa

Trevor , Australia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great hotel, excellent pool. Close to Colombo
Very enjoyable stay. Staff was very friendly and helpful. The hotel put up a great Sinhala New Year celebration and the kids enjoyed this event. The only comment would be that the bathroom can do with a good scrub and clean.
Hospedou-se por 4 diárias em abr. de 2018
Resposta de Palaka P. em 19 de set. de 2018
Dear Guest , Many thanks for the review shared & so happy to note that you have enjoyed the stay very much ! Also , our sincere gratitude for the constructive suggestion ! We eagerly wait to seeing you back at "The Blue Water" in the not-too-distant future ! Best Rgds, Palaka D.L.Perera

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
I found that the food was over priced and unimaginative and the soft drinks expensive
Hospedou-se por 2 diárias em abr. de 2018
Resposta de Palaka P. em 19 de set. de 2018
Dear Guest , Our sincere apologies for the late response , many thanks for having stayed with us & the review shared via this page ! Your comments have given us the opportunity of looking back at our pricing in an attempt to bring about any rectification needed ! We look forward to having you back in the near future! Best Rgds, Palaka D.L.Perera

8/10 - Boa

Stefan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very Nice but
Very nice hotel BUT buffet had limited choices for kids and was less extensive than many others. Sea too rough for swimming except first thing

8/10 - Boa

Vijay

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A little disappointed with one aspect of our stay. I booked a Superior Deluxe Sea View room, but they didn't have one when I checked in. They upgraded us to a Club Suite, which was a bigger room, but the room was at the corner of the property and didn't have a Sea view.

8/10 - Boa

Charlotte, Birmingham UK

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hotel for relaxing
Nice and relaxing with friendly staff. We stayed over new year for a week and the hotel was not over crowded so there was no scrum for sun beds etc... We had b&b and the breakfasts were very good. The gym staff are excellent and very helpful. I do think for a 4* the aminites such as communal toilets are not up to standard and a little more attention to the hotel feeling plush would certianly enhance the 4* experience that would further enhance the experience of this hotel.
Hospedou-se por 7 diárias em dez. de 2017
Resposta de Sincerly, The Blue Water. em 24 de jan. de 2018
Thank you for sharing your experience with us! We are delighted you had a pleasant stay at The Blue Water. The review will be forwarded to the relevant department and will improve the necessities accordingly. Nevertheless we hope to welcome you back soon!

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Betalande
Bra, hade tre rum det ena luktade mögel
Resposta de Sincerely, The Blue Water em 24 de jan. de 2018
Thank you for your feedback. We will forward this to the relevant department and improve accordingly. Nevertheless we are grateful for your stay with us. We look forward to welcoming you again!

10/10 - Excelente

Menusha

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Parfait
Nous avons passé un très agréable séjour dans ce bel hôtel. Nous reviendrons! :)
Hospedou-se por 3 diárias em dez. de 2017
Resposta de Sincerely, The Blue Water em 24 de jan. de 2018
Thank you for sharing your experience with us! We are delighted you enjoyed your time at The Blue Water and hope to welcome you back soon.

10/10 - Excelente

しゃくれ

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
リラックスできる空間
とてもリラックスできるホテルです。客室も清潔で快適でした。 今回は一泊だけですが、次はもっと長く滞在したいです。 海もホテルの敷地から出てすぐで、人もほとんどおらず快適に浜辺を散歩できます。 カラスがやたら多いのと、アクセスが悪いのが難点です。 あと、ホテルの周辺はほとんど何もありません。暗いのと、犬が吠えたりしていたので、あまり出歩かない方が良いです（ホテル内だけで快適に過ごせます）
Hospedou-se por 1 diária em set. de 2017
Resposta de Palaka P. em 19 de set. de 2018
Dear Guest , Our sincere apologies for the late response & thanks for your review shared via this page ! It is most encouraging to note that you have enjoyed the stay very much ! We look forward to your next visit for a longer stay at "The Blue Water" ! Best Rgds, Palaka D.L.Perera

8/10 - Boa

Provia, Sri Lanka

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Good facilities, but poor staff
We stayed only one night. The hotel has a spacious hotel and grass, and also exclusive beach in front of the hotel. The long stay is recommended and also family with children stay. The hotel designed by the famous Bawa has a space and wind flow, like Chinese Fusui. The flow of guest is not so considered, but well for wind flow. Facilities are excellent, but the attendance by the staff is poor and the food should be improved even though the appearance is well done. Facility of the hotel is very good, referring the price even though 5 stars. In Sri lanka the hotel price is controlled by the government specially in Colombo, very expensive for foreigners. This hotel is remote from Colombo and also doesn't have some touristic attractive around hotel. Then the price is very cheap as 5 star hotel, referring to the Galle area and southern coast around Matara district. To visit the touristic places in Galle and Matara(2hrs by car) and Colombo for business(1 hr), it is recommended to stay this hotel as base station.
Hospedou-se por 1 diária em ago. de 2017
Resposta de Palaka P. em 19 de set. de 2018
Dear Guest , We thank you for the review uploaded & the constructive comments made re. staff ! Shall certainly investigate & initiate corrective steps ! Look forward to seeing you back at "The Blue Water" Best Rgds, Palaka D.L.Perera

10/10 - Excelente

Archunan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent
Nice hotel. Big pool. Great food. Highly recommended.
Hospedou-se por 2 diárias em ago. de 2017

8/10 - Boa

Chikara, Tokyo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beautiful hotel designed by Gawa
Spent three nights at the hotel. The hotel staff were friendly and helpful. The food at the restaurants were great. I injured my foot before visiting the hotel, and the staff was ever so helpful to ensure my time there was comfortable.
Hospedou-se por 3 diárias em jul. de 2017

6/10 - Ok

Dev, Sydney

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Do not waste your money
Have been travelling in Sri Lanka, Vietnam and Singapore. Also in the past Malaysia and Phuket. This hotel is completely overrated, V. expensive for the service provided. Staff has no idea how to look after guest. Hotel pool was under construction but the customers were not informed when booking, no apologies at the counter or later. All ponds are empty, can see only the dirty water. The hotel is hired to local banks etc for training purposes, during the break those guest sit on other guest who hire rooms. It was terrifying experience for my daughters. Beach ? what ? there is no beach, dirty never seen anything like that. Staff not even bothered. Locals outside the hotels too don't have much regards anymore. Don't waste your money and patients on this hotel. ex Sri Lankan now living in Sydney. thanks.
Hospedou-se por 2 diárias em jul. de 2017

10/10 - Excelente

Ulrik

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastisk service og smukke omgivelser
Et fantastisk hotel med utrolig høj service uden forventning om tips. Der var alt hvad man kunne tænke sig og de ville gøre meget for at hjælpe
Hospedou-se por 3 diárias em jun. de 2017

8/10 - Boa

day, japan

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
リゾートホテルの王道
プールが改装中で残念だったが、広くて家族連れにおすすめ。 ビーチはプライベートビーチではないが、セキュリティがしっかりしてい安心して出れる。 プールに来ている時にお金をっ持ってるはずがないのに、部屋に付けてくれと頼むと、露骨に嫌な顔をして、現金で払ってくれると楽なんだと、部屋に取りに行かせようとするのは、一流ホテルの対応ではなかったり、従業員の対応は総じてあまりよくなかった印象です。豪華な設備やよい眺め、客室が快適なだけに、本当にもったいないです。 朝食ビッフェは期待ハズレでした、ルームサービスの料理もほどほどの味です。 それ以外は、ほとんど問題がないと思いますが、他に素晴らしいホテルがスリランカにはたくさんあるので、再訪したいとまでは思わせません。

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Verghese

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A very very special place
The best family vacation we ever had

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very relaxing stay. The hotel is very kind to provide a free new year's gala dinner & party.