Quarto premium, 2 camas de solteiro (Residence) | Roupas de cama premium, frigobar (abastecido com alguns itens grátis)

Avaliações de Crowne Plaza Vinh Yen City Centre, an IHG Hotel

5 out of 5
Crowne Plaza Vinh Yen City Centre, an IHG Hotel
NO. 396 ME LINH STREET, LIEN BAO WARD AND KHAI QUANG WARD VINH, Vinh Yen

Avaliações

9,6

Extraordinária

Nota 10 - Excelente. 28 de 33 avaliações" "
Nota 8 - Boa. 2 de 33 avaliações" "
Nota 6 - Ok. 3 de 33 avaliações" "
Nota 4 - Insatisfatória. 0 de 33 avaliações" "
Nota 2 - Terrível. 0 de 33 avaliações" "

9,8/10

Limpeza

9,6/10

Serviço e funcionários

10/10

Comodidades

9,6/10

Condições e instalações da propriedade

9,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Namwoo, Bellevue

Hospedou-se por 3 diárias em abr. de 2024
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 2 de mai. de 2024
Dear Namwoo,Thank you for taking the time to share with us your comment. We are so glad that you have had an enjoyable stay with us.We are looking forward to welcoming you back.All the best.

10/10 - Excelente

yojiro

Pontos positivos: Limpeza e serviço e funcionários
I stayed very happily in this hotel.Great hospitality❣️
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 20 de fev. de 2024
Dear yojiro,Thank you for reviewing us. Your feedback is a great motivation for us. We strive to bring a great experience to every guest as much as possible.We hope that you will give us a chance to serve you again in the future.Best regards,

10/10 - Excelente

chunsung

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 29 de jan. de 2024
Dear Chunsung,We are thrilled to see your 10/10 feedback. We are looking forward to your next visit, where we hope to provide another brilliant experience.Best regards,

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best staffs but worst meal.
All the female staffs are much kind & friendly. It's appreciate. But the breakfast was terrible. Not good quality and no choice to enjoy. It's due to not many guest stay in the hotel. Just consider to dave cost for meal then happen this teribble meal status. The hotel need to consider how to have many guest in stable and need to level to the meal service.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 29 de jan. de 2024
Dear our valued guest,Thank you for taking the time to share with us your experience. It's great to read that you have enjoyed certain aspects of your stay with us at Crowne Plaza Vinh Yen.We do apologize for the breakfast experience that you have encountered. We have surely taken the necessary action to prevent this unsatisfactory experience for our guests from happening again in the future.Thank you once again for sharing your experience that will help us on the continuous improvement journey of this hotelBest Regards,

10/10 - Excelente

Hiroyuki

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
スタッフの対応素晴らしい
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 29 de jan. de 2024
Dear Hiroyuki,Thank you for taking the time to share with us your experience. We love your feedback. We do hope that travel will bring you soon back to Vinh Yen for another visit to our vibrant premium hotel.

10/10 - Excelente

Man Yee

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very spacious and comfortable room. Staff are very helpful and friendly. Highly recommended.
Hospedou-se por 8 diárias em dez. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 4 de jan. de 2024
Dear Man Yee,Thank you for taking the time to review us. Your comment was a fantastic way for us to start the new year.We wish you a new year full of achievement and health.We look forward to welcoming you back.Sincerely,

10/10 - Excelente

Seonoh

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
주변 한국 식당 많고 마트도 있어 훌륭합니다
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 20 de fev. de 2024
Dear Seonoh,Thank you for taking the time to share with us your experience. We are so grateful that you have an enjoyable time at Vinh Yen.We hope travel will bring you back soon.Best regards,

6/10 - Ok

Bhawna

Viagem com família e crianças pequenas
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Our time at Crowne Plaza had some good moments and a few bumps along the way. Booking through Expedia caused confusion about airport pick-up, especially important for families like ours with a little one. When we arrived, our room had a broken air conditioner, and even though there was a control in the room, it didn't work. We ended up using fans for the night, which wasn't great. The next morning, though, breakfast was fantastic and made up for the rough night. We had to bring up the air conditioning issue ourselves, and the hotel manager was helpful. They offered us a massage and a ride to the airport to make up for the inconvenience. Despite a broken mini-bar, the staff was friendly and arranged taxis for us. Overall, the hotel has potential, especially with its friendly staff and good food. But better communication about services and fixing room issues without guests having to ask would make it a much better experience. Thanks
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 25 de dez. de 2023
Dear Bhawna,Thank you for taking the time to share with us your experience. What you described isn't what we want for any guest, and it is important the hotel take steps to prevent this from happening again.We hope that you will give us a chance to serve you in the future.Take care,

10/10 - Excelente

Jeong wook

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 20 de dez. de 2023
Dear Jeong Wook,Thank you for reviewing us. We hope to welcome you back soon.Sincerely,

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em set. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 2 de out. de 2023
Thank you for reviewing us!

10/10 - Excelente

Preetam

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We booked this in error thinking it was in Hanoi. But Hanoi is about hour taxi ride from there. Luckily, the hotel was brilliant and we visited the most beautiful Monastery high in mountains, beautiful lake and the stunning village where the clouds touch the buildings as it’s so high up , tam dao. These turned out to be our fav places !’ The hotel , staff, food, service is immaculate! Also have lovely outdoor pool and jacuzzi’. We found out it’s mainly a business hotel but we loved every min of our safe! Stunning hotel !
Hospedou-se por 2 diárias em set. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 27 de set. de 2023
Hi Preetam,Thank you for taking the time to share with us your experience. We love your feedback. It's great to hear that our hotel has been one of your favorite places. We hope that next time you visit Viet Nam, we will be able to serve you again.All the best,

10/10 - Excelente

Thanh

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There's Service and then there's Hospitality. Crown Plaza hit all marks. The hotel decor is modern with beautiful clean lines. I came to play as much golf in 4 days. My, helped with my golf and transportation. The bellmen were always on time to get my golf bag. Restaurant staffs were always attentive. Breakfast spread was always plentiful. Lunch and dinner menus are diverse with international flavors. My large room was beautiful. I was sick for the last part of my stay and they made ginger lemon honey tea and gave me some medication. Thuy was very attentive and concerned about my well-being. Having said all that, the hospitality part means a lot to me so I'm going to mention everyone's name that made my trip memorable. Restaurant staffs: Ms.Linh, Mr.Khanh, Ms.Yen, Mr.Minh, Mr.Duan, Ms.Huyen, Ms.The, Ms.Thao, Ms.Uyen and Ms. Thuy. Front Desk: My, Lam, Tung, Hai, Son, Quynh, Duong, Minh Anh, Quoc Anh. Thank you to all ❤️
Hospedou-se por 2 diárias em set. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 20 de set. de 2023
Dear Thanh,Your message means a lot to our team. It's great to hear that our service especially at our Restaurant and Front office has exceeded your expectations. We look forward to welcoming you back very soon.Sincerely,

10/10 - Excelente

CHUNGUL

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em set. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 12 de set. de 2023
Hi Chung UL,Thank you for your feedback. We hope to see you very soon.All the best,

10/10 - Excelente

YOONJAE

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 5 de set. de 2023
Dear Yoonjae,We love your feedback. Thank you for your continuing support to our hotel.We hope to see you soon.All the best,

10/10 - Excelente

CHUN-HONG

Hospedou-se por 5 diárias em ago. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 15 de ago. de 2023
Dear CHUNG-HONG,It's fantastic to hear from you. Your comments made our day and we can't wait to welcome you back.Thank you for choosing Crowne Plaza while you were in Vinh Yen.See you soon,

10/10 - Excelente

Jo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
All the staff are amazing, the food is great, they have lots of different options for breakfast which was fabulous. We had club access which I would highly recommend. Again, the staff can't do enough for you, they made our stay amazing, I would highly recommend this hotel above all others, thank you crown plaza for making our stay so wonderful.
Hospedou-se por 7 diárias em jul. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 8 de ago. de 2023
Dear Jo,Thank you so much for taking the time to share with us your wonderful experience. Your comment made our day. Our hard-working was indeed paid off.We look forward to seeing you again.All the best.

10/10 - Excelente

JOOHYUNG

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 24 de jul. de 2023
Thank you Joo Hyung for sharing your experience with us. Crowne Plaza Vinh Yen team is looking forward to welcoming you back.All the best,

6/10 - Ok

Eloy

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Hospedou-se por 9 diárias em jul. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 24 de jul. de 2023
Dear Eloy,You've left a smile on our faces. We thank you for your feedback. We are looking forward to seeing you back.All the best,

10/10 - Excelente

CHUNGUL

Hospedou-se por 1 diária em jul. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 24 de jul. de 2023
Dear Chung Ul,We are so grateful that you took the time to tell us about your experience. We hope to have the opportunity to welcome you back.Thank you,

10/10 - Excelente

DAE YOUNG

Hospedou-se por 1 diária em jul. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 24 de jul. de 2023
Thank you DAE YOUNG for leaving us your comment. We are so grateful to have you stay at our hotel. We look forward to welcoming you back.All the best,

10/10 - Excelente

?

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 5 diárias em abr. de 2023

10/10 - Excelente

Paul John

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2023

10/10 - Excelente

Ada Wing Yee

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em mar. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 23 de mar. de 2023
Thank you Ada Wing Yee for sharing your feedback. Crowne Plaza Vinh Yen is looking forward to welcoming you back.Crowne Plaza Vinh Yen Management Team

10/10 - Excelente

Yoke Kieng

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beautiful new 5 Star hotel
Hotel very new, opened in November 2022 and very clean. The bed was very comfortable but the pillows were too soft. However, the breakfast buffet was the same everyday with one or two variations. The duty manager, Mr Minh Ahn greeted us on arrival and showed us where the gym and spa was located. He also helped arranged our transportation locally and to Sapa. Very good service and care taken during our stay.
Drink at Club lounge
Club lounge on 22nd floor
Hospedou-se por 5 diárias em fev. de 2023
Resposta de Crowne Plaza Vinh Yen City Centre Management Team em 2 de mar. de 2023
Dear Yoke Kieng,It is excellent to hear you had an amazing stay at Crowne Plaza Vinh Yen City Centre. We made sure to share your compliments with our staff to congratulate them for their excellent work in providing you with the best service. We apologize for the inconvenience about the pillow and the breakfast was not varied enough for you. We will make sure your next stay will be even better.We can't wait to see you back again soon.Yours sincerely,Crowne Plaza Vinh Yen City Centre Management Team

10/10 - Excelente

Daichi

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

10/10 - Excelente

THI LE HUONG

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
部屋からのロケーションは最高、清潔で快適な部屋
Hospedou-se por 1 diária em nov. de 2022