Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 291 de 573 avaliações" "
10 - Excelente
291
Nota 8 - Boa. 196 de 573 avaliações" "
8 - Boa
196
Nota 6 - Ok. 57 de 573 avaliações" "
6 - Ok
57
Nota 4 - Insatisfatória. 22 de 573 avaliações" "
4 - Insatisfatória
22
Nota 2 - Terrível. 7 de 573 avaliações" "
2 - Terrível
7
8,6/10
Limpeza
8,6/10
Serviço e funcionários
8,4/10
Comodidades
8,4/10
Condições e instalações da propriedade
8,4/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
Pedro
Viagem a dois
28 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Muito bem localizada, próximo de estações de metrô, lojas de conveniência e comércio local. O atendimento foi bom e a estrutura do hotel também. Sugiro aumentarem o laundry room e flexibilizarem a política de uso da balança, que só pode ser utilizada na recepção.
Pedro
Hospedou-se por 2 diárias em ago. de 2023
10/10 - Excelente
Seikou
Viagem com a família
25 de jul. de 2021
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean, confortable and good location
Close to the train.
Very clean and confortable.
Seikou
Hospedou-se por 2 diárias em jul. de 2021
10/10 - Excelente
Kenneth Kin Hung, Mississauga
Viagem com a família
22 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The hotel was located on a quiet street with around 15 minutes walk to Tokyo Station. There was a 7-11 and some small restaurants nearby and will need 10-15 min walk for supermarket or more choices of foods. We have a twin room and the room was spacious but no view. The Wifi was poor and I have to use my own data plan inside the room.
Kenneth Kin Hung
Hospedou-se por 1 diária em mar. de 2024
Resposta de KIM em 25 de abr. de 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
6/10 - Ok
Takeshi
21 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Takeshi
Hospedou-se por 1 diária em abr. de 2024
Resposta de KIM em 22 de abr. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - Excelente
WARREN
Viagem com a família
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great Location, center of Ginza Shopping strip
WARREN
Hospedou-se por 5 diárias em abr. de 2024
Resposta de kim em 17 de abr. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
8/10 - Boa
Gwendoline
9 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Gwendoline
Hospedou-se por 3 diárias em abr. de 2024
Resposta de KIM em 11 de abr. de 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
10/10 - Excelente
MIGUEL
9 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Yes
MIGUEL
Hospedou-se por 1 diária em abr. de 2024
Resposta de KIM em 9 de abr. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - Excelente
Kai
2 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Super Lage zum Einkaufen und gute Anbindung zur U-Bahn.
Kai
Hospedou-se por 5 diárias em mar. de 2024
Resposta de KIM em 7 de abr. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
8/10 - Boa
Joon Min
Viagem com a família
30 de mar. de 2024
Pontos positivos: Serviço e funcionários
Near Tokyo Station
Joon Min
Hospedou-se por 2 diárias em fev. de 2024
Resposta de kim em 1 de abr. de 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
8/10 - Boa
Marilou, Henderson
16 de mar. de 2024
Marilou
Hospedou-se por 1 diária em fev. de 2024
Resposta de KIM em 1 de abr. de 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
6/10 - Ok
Virginia
Viagem em grupo
16 de mar. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
the beddings are old including the mattress. it's not comfortable to sleep on them.
Virginia
Hospedou-se por 3 diárias em mar. de 2024
Resposta de kim em 1 de abr. de 2024
Thank you for using our hotel.We would also like to thank you for your valuable feedback despite your busy schedule.I would like to express my sincere gratitude once again.We apologize for the inconvenience caused due to the lack of facilities in your room.I sincerely apologize. I am very sorry.Both cleaning staff and front desk staff check the status of each room on a daily basis.We strive to create a space where all our customers can spend their time comfortably.We will continue to work hard in the future, so if we have the opportunity to use you again, pleaseAll of our hotel staff are looking forward to seeing you.
Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
12 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
staff and service is great. our room has great space.
Hanole
Hospedou-se por 1 diária em mar. de 2024
Resposta de KIM em 13 de mar. de 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
8/10 - Boa
SHUHEI
8 de mar. de 2024
Pontos positivos: Limpeza
周辺施設に恵まれた、とても良い環境のホテル
SHUHEI
Hospedou-se por 1 diária em jan. de 2024
Resposta de KIM em 10 de mar. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
8/10 - Boa
giuseppe
6 de mar. de 2024
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Hotel close to underground and shopping area
giuseppe
Hospedou-se por 2 diárias em fev. de 2024
Resposta de kim em 8 de mar. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - Excelente
Man Ting
29 de fev. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I need to be around Tokyo station very early in the morning and late night for transit. The location is perfect for inter city travellers.
Man Ting
Hospedou-se por 1 diária em fev. de 2024
Resposta de KIM em 29 de fev. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
8/10 - Boa
Raymond
Viagem a dois
19 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient to Ginza highlights
Raymond
Hospedou-se por 3 diárias em fev. de 2024
Resposta de KIM em 20 de fev. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
6/10 - Ok
Jamie
18 de fev. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
Bathroom was dirty
Jamie
Hospedou-se por 1 diária em fev. de 2024
Resposta de KIM em 20 de fev. de 2024
Thank you for using our hotel.We would also like to thank you for your valuable feedback despite your busy schedule.I would like to express my sincere gratitude once again.We apologize for the inconvenience caused due to the lack of cleaning in your room.I sincerely apologize. I am very sorry.Both cleaning staff and front desk staff check the status of each room on a daily basis.We strive to create a space where all our customers can spend their time comfortably.We will continue to work hard in the future, so if we have the opportunity to use you again, pleaseAll of our hotel staff are looking forward to seeing you.
6/10 - Ok
Patrick
5 de fev. de 2024
Pontos negativos: Limpeza e condições e instalações da propriedade
Inside the room looked dirty and the bathroom had stains
Patrick
Hospedou-se por 5 diárias em jan. de 2024
Resposta de KIM em 7 de fev. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - Excelente
Tsz Kin
Viagem a dois
1 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
好
Tsz Kin
Hospedou-se por 4 diárias em jan. de 2024
Resposta de KIM em 7 de fev. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
8/10 - Boa
エイコ
31 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - Excelente
Viajante verificado
27 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 1 diária em jan. de 2024
Resposta de KIM em 29 de jan. de 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
10/10 - Excelente
Yoshikazu
25 de jan. de 2024
Yoshikazu
Hospedou-se por 1 diária em jan. de 2024
Resposta de KIM em 29 de jan. de 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
10/10 - Excelente
Yeunsook
Viagem com a família
20 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
위치가 정말 좋아요 도쿄역 도보 10분, 근처 지하철 3개 노선, 명품샵부터 돈키호테까지 모두 있고 식당도다양합니다. 다소 아쉬운 점은 청소해 주시는데 정소기는 안돌리신 건지
Yeunsook
Hospedou-se por 3 diárias em jan. de 2024
Resposta de KIM em 21 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - Excelente
Dag
15 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Dag
Hospedou-se por 2 diárias em jan. de 2024
Resposta de KIM em 16 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
6/10 - Ok
Aaron
14 de jan. de 2024
Aaron
Hospedou-se por 4 diárias em jan. de 2024
Resposta de KIM em 16 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
8/10 - Boa
Michelle
Viagem com a família
13 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Michelle
Hospedou-se por 1 diária em jan. de 2024
Resposta de KIM em 16 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
8/10 - Boa
Ming Sum
11 de jan. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Ming Sum
Hospedou-se por 3 diárias em jan. de 2024
Resposta de KIM em 16 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
6/10 - Ok
Yin
Viagem com a família
9 de jan. de 2024
Pontos positivos: Comodidades e condições e instalações da propriedade
wifi was terrible
Yin
Hospedou-se por 7 diárias em jan. de 2024
Resposta de KIM em 10 de jan. de 2024
Thank you for using our hotel.We would also like to thank you for your valuable feedback despite your busy schedule.I would like to express my sincere gratitude once again.We apologize for the inconvenience caused due to the lack of facilities in your room.I sincerely apologize. I am very sorry.Both cleaning staff and front desk staff check the status of each room on a daily basis.We strive to create a space where all our customers can spend their time comfortably.We will continue to work hard in the future, so if we have the opportunity to use you again, pleaseAll of our hotel staff are looking forward to seeing you.
8/10 - Boa
Ike
Viagem com a família
8 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful Koko
We had a wonderful stay in KOKO Hotel.
Ike
Hospedou-se por 8 diárias em dez. de 2023
Resposta de KIM em 10 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - Excelente
Pamela
7 de jan. de 2024
Pamela
Hospedou-se por 9 diárias em dez. de 2023
Resposta de KOKOHOTEL Ginza-itchome em 8 de jan. de 2024
Thank you for choosing KOKOHOTEL Ginza Icchome.We are pleased to receive your high evaluation. We look forward to serving you again.
8/10 - Boa
Violeta
Viagem com a família
6 de jan. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Kokko Hotel is very centrally located - 10 min each from Ginza and Tokyo station. Excellent base for exploring Tokyo or day trips. They have all amenities, including coin laundry, etc. Holding your luggage for free is available and makes life easier. It is in a bit of “dead” street during evening, but across very useful 7/11.
Disliked: It is a very small room with a small bed for 2, graced by very uncomfortable pillows. The biggest issue of the hotel is cleanliness: they don’t do too much, including in the bathroom area where you find hairs. Room was dusty, visibly. It is a huge hotel with a massive turnover, but they simply should do better.
Violeta
Hospedou-se por 6 diárias em dez. de 2023
Resposta de KOKOHOTEL Ginza-itchome em 8 de jan. de 2024
Thank you for choosing KOKOHOTEL Ginza Icchome.We apologize for any inconvenience caused by the cleanliness of the room.We look forward to having you stay with us again.
10/10 - Excelente
Jinki
5 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
위치 좋고 가성비 높은 깨끗한 호텔! 단 긴자에만 두군데 있으니 주소 꼭 확인! ^^
Jinki
Hospedou-se por 2 diárias em jan. de 2024
Resposta de KOKOHOTEL 긴자잇초메 em 8 de jan. de 2024
KOKOHOTEL 긴자잇초메를 이용해 주셔서 감사합니다.저희 호텔 숙박에 만족하셨다니 다행입니다.다시 한 번 이용해 주실 것을 기대하겠습니다.
8/10 - Boa
Shuting, Toronto
4 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Shuting
Hospedou-se por 3 diárias em dez. de 2023
Resposta de KOKOHOTEL 긴자잇초메 em 8 de jan. de 2024
KOKOHOTEL 긴자잇초메를 이용해 주셔서 감사합니다.저희 호텔 숙박에 만족하셨다니 다행입니다.다시 한 번 이용해 주실 것을 기대하겠습니다.
8/10 - Boa
Viajante verificado
Viagem com a família
2 de jan. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Viajante verificado
Hospedou-se por 1 diária em dez.. de 2023
Resposta de kim em 5 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
8/10 - Boa
Raymond
Viagem a dois
1 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Convenient
Raymond
Hospedou-se por 7 diárias em dez. de 2023
Resposta de kim em 5 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
8/10 - Boa
Walter
Viagem com a família
31 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location and good value.
Walter
Hospedou-se por 6 diárias em dez. de 2023
Resposta de kim em 31 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
4/10 - Insatisfatória
tony, Durham
Viagem a dois
30 de dez. de 2023
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
tony
Hospedou-se por 2 diárias em dez. de 2023
Resposta de kim em 31 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - Excelente
Roberto
29 de dez. de 2023
Roberto
Hospedou-se por 5 diárias em dez. de 2023
Resposta de kim em 31 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - Excelente
SEUNGSIK
29 de dez. de 2023
SEUNGSIK
Hospedou-se por 2 diárias em dez. de 2023
Resposta de KIM em 30 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - Excelente
Mitchell
Viagem em grupo
27 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel, facility, and staff are all absolutely incredible! The rooms are small, so plan accordingly by measuring the dimensions. This hotel hit everything I was looking for: Clean, safe, location, and affordable.
Additionally, the staff, again, are fantastic!
I would deinfemty stay here again!
Mitchell
Hospedou-se por 6 diárias em dez. de 2023
Resposta de kim em 30 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - Excelente
TAKASHI
Viagem de negócios
27 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
枕がいい!
TAKASHI
Hospedou-se por 2 diárias em dez. de 2023
Resposta de kim em 31 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
6/10 - Ok
SATOMI
Viagem em grupo
26 de dez. de 2023
Pontos negativos: Comodidades e condições e instalações da propriedade
SATOMI
Hospedou-se por 1 diária em dez.. de 2023
Resposta de kim em 31 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - Excelente
Bryce
24 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bryce
Hospedou-se por 7 diárias em dez. de 2023
Resposta de kim em 26 de dez. de 2023
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
6/10 - Ok
Man lai maria
22 de dez. de 2023
Man lai maria
Hospedou-se por 4 diárias em dez. de 2023
Resposta de kim em 26 de dez. de 2023
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
10/10 - Excelente
Logan
22 de dez. de 2023
Logan
Hospedou-se por 1 diária em dez.. de 2023
Resposta de kim em 26 de dez. de 2023
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
10/10 - Excelente
Martina
Viagem em grupo
20 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
En natts vistelse
Det var en sista minuts bokning på grund av försenat flyg, men hotellet samt värdarna var otroligt trevliga. För tre personer var tre sängs rummen en bra storlek och inte för litet. Badrummet var rent och smidigt. Läget var nära tåg station och det fanns möjlighet att få till gång till ett avslappnings/samlings rum på 6 våningen.
Martina
Hospedou-se por 1 diária em dez.. de 2023
Resposta de kim em 21 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - Excelente
Emilia
20 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Emilia
Resposta de KIM em 7 de fev. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
8/10 - Boa
NANA
19 de dez. de 2023
Pontos positivos: Serviço e funcionários
NANA
Hospedou-se por 1 diária em dez.. de 2023
Resposta de kim em 21 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
8/10 - Boa
Viajante verificado
19 de dez. de 2023
Pontos positivos: Conforto do quarto
Viajante verificado
Hospedou-se por 5 diárias em dez. de 2023
Resposta de kim em 21 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.