Cofres nos quartos, escrivaninha, Wi-Fi de cortesia, roupa de cama

Avaliações de KOKO HOTEL Ginza 1chome

2.5 out of 5
KOKO HOTEL Ginza 1chome
1-9-5, Ginza, Chuo-ku, Tokyo, Tokyo

Avaliações

8,6

Excelente

Nota 10 - Excelente. 291 de 573 avaliações" "
Nota 8 - Boa. 196 de 573 avaliações" "
Nota 6 - Ok. 57 de 573 avaliações" "
Nota 4 - Insatisfatória. 22 de 573 avaliações" "
Nota 2 - Terrível. 7 de 573 avaliações" "

8,6/10

Limpeza

8,6/10

Serviço e funcionários

8,4/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Pedro

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Muito bem localizada, próximo de estações de metrô, lojas de conveniência e comércio local. O atendimento foi bom e a estrutura do hotel também. Sugiro aumentarem o laundry room e flexibilizarem a política de uso da balança, que só pode ser utilizada na recepção.
Hospedou-se por 2 diárias em ago. de 2023

10/10 - Excelente

Seikou

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean, confortable and good location
Close to the train. Very clean and confortable.
Hospedou-se por 2 diárias em jul. de 2021

10/10 - Excelente

Kenneth Kin Hung, Mississauga

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The hotel was located on a quiet street with around 15 minutes walk to Tokyo Station. There was a 7-11 and some small restaurants nearby and will need 10-15 min walk for supermarket or more choices of foods. We have a twin room and the room was spacious but no view. The Wifi was poor and I have to use my own data plan inside the room.
Hospedou-se por 1 diária em mar. de 2024
Resposta de KIM em 25 de abr. de 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

6/10 - Ok

Takeshi

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de KIM em 22 de abr. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 - Excelente

WARREN

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great Location, center of Ginza Shopping strip
Hospedou-se por 5 diárias em abr. de 2024
Resposta de kim em 17 de abr. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 - Boa

Gwendoline

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de KIM em 11 de abr. de 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

10/10 - Excelente

MIGUEL

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Yes
Hospedou-se por 1 diária em abr. de 2024
Resposta de KIM em 9 de abr. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 - Excelente

Kai

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Super Lage zum Einkaufen und gute Anbindung zur U-Bahn.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de KIM em 7 de abr. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 - Boa

Joon Min

Viagem com a família
Pontos positivos: Serviço e funcionários
Near Tokyo Station
Hospedou-se por 2 diárias em fev. de 2024
Resposta de kim em 1 de abr. de 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

8/10 - Boa

Marilou, Henderson

Hospedou-se por 1 diária em fev. de 2024
Resposta de KIM em 1 de abr. de 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

6/10 - Ok

Virginia

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
the beddings are old including the mattress. it's not comfortable to sleep on them.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de kim em 1 de abr. de 2024
Thank you for using our hotel.We would also like to thank you for your valuable feedback despite your busy schedule.I would like to express my sincere gratitude once again.We apologize for the inconvenience caused due to the lack of facilities in your room.I sincerely apologize. I am very sorry.Both cleaning staff and front desk staff check the status of each room on a daily basis.We strive to create a space where all our customers can spend their time comfortably.We will continue to work hard in the future, so if we have the opportunity to use you again, pleaseAll of our hotel staff are looking forward to seeing you.

6/10 - Ok

Tadakazu

Viagem de negócios, Viagem com a família
偶然なのですが、宿泊当日の明け方に計画停電で非常灯が作動したため明るく寝れない時間がありました。さらに火災報知器の誤作動などが有り、おかげで翌日は寝不足で仕事へ。笑い話しの様な経験でした。
Hospedou-se por 1 diária em mar. de 2024
Resposta de KIM em 13 de mar. de 2024
このたびは、施設でのご滞在中に発生した不快な状況について、心よりお詫び申し上げます。宿泊当日の明け方に起きた計画停電とその後の非常灯作動、さらには火災報知器の誤作動という不測の事態により、快適なお過ごしいただけなかったこと、お詫び申し上げます。今後は同様のトラブルの再発を防ぐため、全力を尽くしてまいります。

10/10 - Excelente

Hanole

Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
staff and service is great. our room has great space.
Hospedou-se por 1 diária em mar. de 2024
Resposta de KIM em 13 de mar. de 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

8/10 - Boa

SHUHEI

Pontos positivos: Limpeza
周辺施設に恵まれた、とても良い環境のホテル
Hospedou-se por 1 diária em jan. de 2024
Resposta de KIM em 10 de mar. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 - Boa

giuseppe

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Hotel close to underground and shopping area
Hospedou-se por 2 diárias em fev. de 2024
Resposta de kim em 8 de mar. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 - Excelente

Man Ting

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I need to be around Tokyo station very early in the morning and late night for transit. The location is perfect for inter city travellers.
Hospedou-se por 1 diária em fev. de 2024
Resposta de KIM em 29 de fev. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 - Boa

Raymond

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient to Ginza highlights
Hospedou-se por 3 diárias em fev. de 2024
Resposta de KIM em 20 de fev. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

6/10 - Ok

Jamie

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
Bathroom was dirty
Hospedou-se por 1 diária em fev. de 2024
Resposta de KIM em 20 de fev. de 2024
Thank you for using our hotel.We would also like to thank you for your valuable feedback despite your busy schedule.I would like to express my sincere gratitude once again.We apologize for the inconvenience caused due to the lack of cleaning in your room.I sincerely apologize. I am very sorry.Both cleaning staff and front desk staff check the status of each room on a daily basis.We strive to create a space where all our customers can spend their time comfortably.We will continue to work hard in the future, so if we have the opportunity to use you again, pleaseAll of our hotel staff are looking forward to seeing you.

6/10 - Ok

Patrick

Pontos negativos: Limpeza e condições e instalações da propriedade
Inside the room looked dirty and the bathroom had stains
Hospedou-se por 5 diárias em jan. de 2024
Resposta de KIM em 7 de fev. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 - Excelente

Tsz Kin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 4 diárias em jan. de 2024
Resposta de KIM em 7 de fev. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 - Boa

エイコ

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
イベント後の22時半の遅いチェックインでしたが近くにコンビニもあり便利でした。ホテル内で見かけたのはほぼ外国の方々。夜中に廊下から何か物音が聞こえたのでドア窓から確認すると外国人の男性が私の部屋の前でルームキーをかざしているのが見えて怖かったです。結局私の部屋の前2部屋がお連れの方だったようで間違えたのかな…できたら女性専用フロアを作っていただけるともう少し安心して過ごせるのではないかと思いました。でも別々に予約していた友達と事前にチェックインが遅れる連絡をした為か同じ階にして頂きよかったです。ご配慮ありがとうございました。
Hospedou-se por 1 diária em jan. de 2024
Resposta de KIM em 7 de fev. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de KIM em 29 de jan. de 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

10/10 - Excelente

Yoshikazu

Hospedou-se por 1 diária em jan. de 2024
Resposta de KIM em 29 de jan. de 2024
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

10/10 - Excelente

Yeunsook

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
위치가 정말 좋아요 도쿄역 도보 10분, 근처 지하철 3개 노선, 명품샵부터 돈키호테까지 모두 있고 식당도다양합니다. 다소 아쉬운 점은 청소해 주시는데 정소기는 안돌리신 건지
Hospedou-se por 3 diárias em jan. de 2024
Resposta de KIM em 21 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 - Excelente

Dag

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de KIM em 16 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

6/10 - Ok

Aaron

Hospedou-se por 4 diárias em jan. de 2024
Resposta de KIM em 16 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 - Boa

Michelle

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de KIM em 16 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 - Boa

Ming Sum

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em jan. de 2024
Resposta de KIM em 16 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

6/10 - Ok

Yin

Viagem com a família
Pontos positivos: Comodidades e condições e instalações da propriedade
wifi was terrible
Hospedou-se por 7 diárias em jan. de 2024
Resposta de KIM em 10 de jan. de 2024
Thank you for using our hotel.We would also like to thank you for your valuable feedback despite your busy schedule.I would like to express my sincere gratitude once again.We apologize for the inconvenience caused due to the lack of facilities in your room.I sincerely apologize. I am very sorry.Both cleaning staff and front desk staff check the status of each room on a daily basis.We strive to create a space where all our customers can spend their time comfortably.We will continue to work hard in the future, so if we have the opportunity to use you again, pleaseAll of our hotel staff are looking forward to seeing you.

8/10 - Boa

Ike

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful Koko
We had a wonderful stay in KOKO Hotel.
Hospedou-se por 8 diárias em dez. de 2023
Resposta de KIM em 10 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 - Excelente

Pamela

Hospedou-se por 9 diárias em dez. de 2023
Resposta de KOKOHOTEL Ginza-itchome em 8 de jan. de 2024
Thank you for choosing KOKOHOTEL Ginza Icchome.We are pleased to receive your high evaluation. We look forward to serving you again.

8/10 - Boa

Violeta

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Kokko Hotel is very centrally located - 10 min each from Ginza and Tokyo station. Excellent base for exploring Tokyo or day trips. They have all amenities, including coin laundry, etc. Holding your luggage for free is available and makes life easier. It is in a bit of “dead” street during evening, but across very useful 7/11. Disliked: It is a very small room with a small bed for 2, graced by very uncomfortable pillows. The biggest issue of the hotel is cleanliness: they don’t do too much, including in the bathroom area where you find hairs. Room was dusty, visibly. It is a huge hotel with a massive turnover, but they simply should do better.
Hospedou-se por 6 diárias em dez. de 2023
Resposta de KOKOHOTEL Ginza-itchome em 8 de jan. de 2024
Thank you for choosing KOKOHOTEL Ginza Icchome.We apologize for any inconvenience caused by the cleanliness of the room.We look forward to having you stay with us again.

10/10 - Excelente

Jinki

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
위치 좋고 가성비 높은 깨끗한 호텔! 단 긴자에만 두군데 있으니 주소 꼭 확인! ^^
Hospedou-se por 2 diárias em jan. de 2024
Resposta de KOKOHOTEL 긴자잇초메 em 8 de jan. de 2024
KOKOHOTEL 긴자잇초메를 이용해 주셔서 감사합니다.저희 호텔 숙박에 만족하셨다니 다행입니다.다시 한 번 이용해 주실 것을 기대하겠습니다.

8/10 - Boa

Shuting, Toronto

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023
Resposta de KOKOHOTEL 긴자잇초메 em 8 de jan. de 2024
KOKOHOTEL 긴자잇초메를 이용해 주셔서 감사합니다.저희 호텔 숙박에 만족하셨다니 다행입니다.다시 한 번 이용해 주실 것을 기대하겠습니다.

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de kim em 5 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 - Boa

Raymond

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Convenient
Hospedou-se por 7 diárias em dez. de 2023
Resposta de kim em 5 de jan. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 - Boa

Walter

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location and good value.
Hospedou-se por 6 diárias em dez. de 2023
Resposta de kim em 31 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

4/10 - Insatisfatória

tony, Durham

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de kim em 31 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 - Excelente

Roberto

Hospedou-se por 5 diárias em dez. de 2023
Resposta de kim em 31 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 - Excelente

SEUNGSIK

Hospedou-se por 2 diárias em dez. de 2023
Resposta de KIM em 30 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 - Excelente

Mitchell

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel, facility, and staff are all absolutely incredible! The rooms are small, so plan accordingly by measuring the dimensions. This hotel hit everything I was looking for: Clean, safe, location, and affordable. Additionally, the staff, again, are fantastic! I would deinfemty stay here again!
Hospedou-se por 6 diárias em dez. de 2023
Resposta de kim em 30 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 - Excelente

TAKASHI

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
枕がいい!
Hospedou-se por 2 diárias em dez. de 2023
Resposta de kim em 31 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

6/10 - Ok

SATOMI

Viagem em grupo
Pontos negativos: Comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de kim em 31 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 - Excelente

Bryce

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em dez. de 2023
Resposta de kim em 26 de dez. de 2023
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

6/10 - Ok

Man lai maria

Hospedou-se por 4 diárias em dez. de 2023
Resposta de kim em 26 de dez. de 2023
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

10/10 - Excelente

Logan

Hospedou-se por 1 diária em dez.. de 2023
Resposta de kim em 26 de dez. de 2023
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.

10/10 - Excelente

Martina

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
En natts vistelse
Det var en sista minuts bokning på grund av försenat flyg, men hotellet samt värdarna var otroligt trevliga. För tre personer var tre sängs rummen en bra storlek och inte för litet. Badrummet var rent och smidigt. Läget var nära tåg station och det fanns möjlighet att få till gång till ett avslappnings/samlings rum på 6 våningen.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de kim em 21 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

10/10 - Excelente

Emilia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Resposta de KIM em 7 de fev. de 2024
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 - Boa

NANA

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em dez.. de 2023
Resposta de kim em 21 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.

8/10 - Boa

Viajante verificado

Pontos positivos: Conforto do quarto
Hospedou-se por 5 diárias em dez. de 2023
Resposta de kim em 21 de dez. de 2023
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.