Classificações com base em 382 avaliações verificadas

4,6 de 5
89% dos hóspedes recomendam
4,7 Limpeza do quarto
4,6 Serviço e equipe
4,6 Conforto do quarto
4,5 Condição do hotel
Avaliações verificadas da Expedia
5 de 5
por um viajante verificado

Publicado em 31 de dez de 2023
Educação do pessoal da recepção
Comentário de Administração do hotel
2 de jan de 2024 por FO,Administração do hotel
Thank you for staying with us. We hope to see you soon again. Best regards
3 de 5
por um viajante verificado

Publicado em 21 de mai de 2024
Definitely not a 4-star hotel, but an allright 3-star. Rooms are comfy, but old, breakfast is not good and all of the hotel and the furniture is a little bit run down. However, upgraded bathrooms and nice people working there!
5 de 5
por um viajante verificado

Este viajante deixou somente uma classificação Publicado em 20 de mai de 2024
5 de 5
por um viajante verificado

Publicado em 20 de mai de 2024
Lovely hotel great staff fab breakfast and brilliant rooftop bar
Comentário de Administração do hotel
20 de mai de 2024 por FO,Administração do hotel
Thank you for your stay at our Hotel. We are happy to hear that you had a nice experience. Hope to see you soon again.
5 de 5
por um viajante verificado

Publicado em 18 de mai de 2024
Beautiful, New and Clean close to almost everything you would like yo see in the Beautiful city of tirana
Comentário de Administração do hotel
20 de mai de 2024 por FO,Administração do hotel
Thank you for your stay at our Hotel. We are happy to hear that you had a nice experience. Hope to see you soon again.
4 de 5
por um viajante verificado - Norwich

Publicado em 13 de mai de 2024
Staff were very helpful with providing milk for baby’s bottle. Food in the restaurant pretty good. Area is fine, maybe 20 minutes walk from the main attractions.
Comentário de Administração do hotel
14 de mai de 2024 por FO,Administração do hotel
Dear, Thank you for visiting our Hotel. We hope to see you soon again. Best regards
5 de 5
por um viajante verificado

Publicado em 12 de mai de 2024
The customer focus by the front desk staff was great. The view of the sunset from the room was the best we had in Croatia. The views from the roof restaurant were outstanding. I would definitely recommend this hotel and will stay here again. The one note is that area is still undergoing expansion so there is construction on the area.
Comentário de Administração do hotel
14 de mai de 2024 por FO,Administração do hotel
Dear. Thank you for staying with us. We hope to see you soon again. Best regards
4 de 5
por um viajante verificado

Publicado em 10 de mai de 2024
Fab roof bar. Tired in some areas and not always up to 4 star levels
Comentário de Administração do hotel
14 de mai de 2024 por FO,Administração do hotel
Dear. Thank you for staying with us. We hope to see you soon again. Best regards
1 de 5
por um viajante verificado

Publicado em 5 de mai de 2024
Staff was not too welcoming. Did not seem to want to help. Waited at reception for 15mins for someone to show up. Pool was closed.
Comentário de Administração do hotel
8 de mai de 2024 por KT,Administração do hotel
Dear. We are very sorry to hear that you didn't have the best experience at our Hotel. It is very strange that there was no staff at the Reception for 15 minutes because it is a very long time, but we will do the verifications and make sure that the service at Hotel Mondial is at the right level. The pool is closed and open only during the summer season from June 1 to mid-September, and this is written on every page where we sell rooms, we are sorry that you were misunderstood about this. We hope to have you as a customer again in the future and offer you the best service. Best regards
5 de 5
por um viajante verificado

Publicado em 30 de abr de 2024
The free breakfast is great, healthy selections. The staff are very accommodating. The masseuse, Fabiola, is excellent!! The room is pretty much what we expected. The only negative is our room is facing a building which is under construction, the banging late at night and early morning and with occasional barking of a big dog so late at night.
Comentário de Administração do hotel
2 de mai de 2024 por FO,Administração do hotel
Dear. Thank you for choosing our Hotel we are very happy to hear that you had a nice stay. We hope to see you soon again. Best regards