Piscina externa

Avaliações de The Westin Tampa Waterside

4 out of 5
The Westin Tampa Waterside
725 S Harbour Island Blvd, Tampa, FL

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 543 de 1001 avaliações" "
Nota 8 - Boa. 206 de 1001 avaliações" "
Nota 6 - Ok. 136 de 1001 avaliações" "
Nota 4 - Insatisfatória. 69 de 1001 avaliações" "
Nota 2 - Terrível. 47 de 1001 avaliações" "

8,8/10

Limpeza

8,8/10

Serviço e funcionários

8,0/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Daniela

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hotel in a very good area, nice view and good service
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Amber em 12 de mai. de 2024
Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. We look forward to welcoming you back soon!

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Amber em 7 de mai. de 2024
Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed your experience with us. We hope to welcome you back soon!

10/10 - Excelente

Joseph

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Plan on returning very soon 👌
Hospedou-se por 1 diária em abr. de 2024
Resposta de Amber em 4 de mai. de 2024
Thank you for your positive feedback! We're glad you had a great experience.

8/10 - Boa

Amber

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great place to stay
Hospedou-se por 1 diária em abr. de 2024
Resposta de Amber em 29 de abr. de 2024
Thank you for sharing your positive experience! We're thrilled to hear you enjoyed your time with us. Looking forward to welcoming you back soon!

10/10 - Excelente

Bianca

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great customer service and very walkable to our desired locations. The view from our room is incredible and the highlight of our stay.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Amber em 29 de abr. de 2024
We deeply appreciate your glowing review! Your satisfaction is our top priority, and we're delighted to know you had a great experience. Can't wait to welcome you back!

8/10 - Boa

Denise

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great views of the harbor.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Amber em 29 de abr. de 2024
Thank you for sharing your positive experience! We're thrilled to hear you enjoyed your time with us. Looking forward to welcoming you back soon!

10/10 - Excelente

Jonathan

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff Great breakfasts
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Amber em 29 de abr. de 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Looking forward to serving you again soon!

8/10 - Boa

Owen

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Amazing stay! Second time staying and will be back.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Amber em 29 de abr. de 2024
Thank you for sharing your positive experience! We're thrilled to hear you enjoyed your time with us. Looking forward to welcoming you back soon!

10/10 - Excelente

Cassandra

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Room was upscale, linens and bed comfortable, clean, hotel gounds beautiful
Hospedou-se por 1 diária em mar. de 2024
Resposta de Amber em 29 de abr. de 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Looking forward to serving you again soon!

10/10 - Excelente

Claudia

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was great
Hospedou-se por 1 diária em fev. de 2024
Resposta de Amber em 29 de abr. de 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Looking forward to serving you again soon!

10/10 - Excelente

Dave

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It is a Westin need I say more.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Amber em 22 de abr. de 2024
Thank you immensely for sharing your positive review! Your satisfaction is paramount to us, and we're overjoyed that you had a delightful stay. If there's anything more we can do to enhance your experiences in the future, please don't hesitate to reach out. We're eagerly looking forward to welcoming you back!

10/10 - Excelente

Alejandro

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Amber em 4 de mai. de 2024
Thank you for your positive feedback! We're glad you had a great experience.

10/10 - Excelente

Laura

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was very nice. They let us check in early we had taken a red eye in the night before. Plenty of great restaurants close by and a star bucks right next to the hotel. The valet guys were great also.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Amber em 13 de abr. de 2024
We're thrilled to hear that you had a pleasant experience during your stay with us! It's fantastic that our team was able to accommodate your early check-in after your red-eye flight. We're glad you found our location convenient with plenty of dining options nearby and a Starbucks right next to the hotel. Our valet team will be delighted to hear your kind words as well. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

10/10 - Excelente

MIna

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We have been here about three times this spring and have always had a pleasant experience.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Amber em 13 de abr. de 2024
We're delighted to hear that you've had pleasant experiences during your visits this spring! It's always wonderful to welcome back returning guests like yourself. Thank you for your continued support, and we look forward to providing you with excellent service on your future visits.

10/10 - Excelente

Suzanne

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Stayed here for the Madonna concert. I was able to walk everywhere right from the hotel. Very convenient. Very nice and clean hotel right on the water.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Amber em 13 de abr. de 2024
We're delighted to hear that you enjoyed your stay with us for the Madonna concert! It's fantastic that our convenient location and cleanliness met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

10/10 - Excelente

George Lee

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Outstanding Property, front desk were all rock stars, I’ll be back to this hotel every time I’m in tampa
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Amber em 6 de abr. de 2024
Thank you for your wonderful feedback! We're thrilled to hear that you had an outstanding experience with us and that our front desk team exceeded your expectations. We look forward to welcoming you back to our hotel every time you're in Tampa!

10/10 - Excelente

Judy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved this location! Clean and super convenient. Walkable to dining and shopping. Great stay.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Amber em 3 de abr. de 2024
Thank you for your kind words! We're delighted to hear that you loved our location and found your stay enjoyable. We aim to provide a clean and convenient experience for all our guests, and we're thrilled to know we succeeded with you. Looking forward to welcoming you back soon!

10/10 - Excelente

Nelson

Hospedou-se por 1 diária em abr. de 2024
Resposta de Amber em 22 de abr. de 2024
We sincerely appreciate you taking the time to leave us such a positive review! Your satisfaction is our top priority, and we're thrilled to hear that you had an enjoyable stay with us.

10/10 - Excelente

David

Hospedou-se por 4 diárias em mar. de 2024
Resposta de Amber em 22 de abr. de 2024
We sincerely appreciate you taking the time to leave us such a positive review! Your satisfaction is our top priority, and we're thrilled to hear that you had an enjoyable stay with us. Should you have any additional feedback or requests for your future visits, please feel free to let us know. We eagerly anticipate the opportunity to host you again soon!

10/10 - Excelente

Judith

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great must stay.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Amber em 3 de abr. de 2024
Thank you for taking the time to share your fantastic feedback with us! We're thrilled to hear that you had a great stay and enjoyed your experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay in the future.

10/10 - Excelente

Ian

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Fun times
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Amber em 30 de mar. de 2024
We're delighted to hear you had a fantastic stay! Thank you for the stellar rating, and we hope to welcome you back soon.

10/10 - Excelente

Leslie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Amber em 30 de mar. de 2024
We're delighted to hear you had a fantastic stay! Thank you for the stellar rating, and we hope to welcome you back soon.

8/10 - Boa

Edwin

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything good but not parking only vallet parking to high cost.
Hospedou-se por 1 diária em mar. de 2023
Resposta de Katie em 28 de mar. de 2024
Good morning,Thank you for taking the time to submit our survey for your recent stay at Westin Tampa Waterside. We appreciate all your feedback, including our valet expense. We look forward to hosting you again.

8/10 - Boa

Joyce

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Katie em 19 de mar. de 2024
Good evening, thank you Joyce for submitting your survey. We hope you have a great day and look forward to hosting you again.

4/10 - Insatisfatória

James

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
Valet was simple and quick. Check in was also simple and quick. My wife and I were celebrating our 24th wedding anniversary and expected a little bit more for what we had to pay. Carpet in hallway and rooms was dingy, bathtub did not drain. No food available in the late evening. Ridiculously cold in the breakfast area. There’s more but I’ll stop there.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Katie em 17 de mar. de 2024
Dear James,Thank you for staying with us at the Westin Tampa Waterside for your Wedding Anniversary. We appreciate your feedback and will pass your notes along to the department leads. We are sorry that our property fell short of expectations and we will work hard to ensure a future stay with us exceeds your past stay experience.

8/10 - Boa

Ruth

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Location is everything. This hotel is in a perfect area for walking. A beautiful river walk, lots of nearby restaurants, and only a 25 minute walk to the cruise terminal. The building itself is a bit tired and old, but the staff were very accommodating and friendly. We would go back to this hotel.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Amber em 16 de mar. de 2024
Thank you for your feedback! We're thrilled to hear that you enjoyed our hotel's convenient location and the nearby attractions. We appreciate your kind words about our accommodating and friendly staff. Your satisfaction is important to us, and we look forward to welcoming you back on your next visit.

10/10 - Excelente

John

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Amber em 30 de mar. de 2024
We're delighted to hear you had a fantastic stay! Thank you for the stellar rating, and we hope to welcome you back soon.

10/10 - Excelente

Patricia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Amber em 16 de mar. de 2024
Thank you so much for giving us a perfect rating! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon.

10/10 - Excelente

Joseph

Pontos positivos: Limpeza e serviço e funcionários
Hotel And staff were clean helpful would recommend
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Amber em 16 de mar. de 2024
Thank you so much for giving us a perfect rating! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon.

10/10 - Excelente

eric

Hospedou-se por 1 diária em mar. de 2024
Resposta de Katie em 23 de mar. de 2024
Good evening,We wish to thank you for taking time to leave your feedback regarding your recent stay at Westin Tampa Waterside. As well as thank you for choosing us as your destination.We hope that you have a terrific evening.

8/10 - Boa

Alberto

Hospedou-se por 1 diária em fev. de 2024
Resposta de Katie em 23 de mar. de 2024
Good evening,Thank you so much for staying with us at the Westin Tampa Waterside. We appreciate you taking the time to submit a review.Have a wonderful evening.

8/10 - Boa

Jaymet

Hospedou-se por 5 diárias em fev. de 2024
Resposta de Katie em 21 de mar. de 2024
Good evening, Thank you so much for your review. We hope to host you again in the future here at the Westin Tampa Waterside.

10/10 - Excelente

CESAR

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Katie em 21 de mar. de 2024
Good evening,Thank you so much for filling out our survey for your recent stay at the Westin Tampa Waterside. We look forward to hosting you again in the future.

4/10 - Insatisfatória

Chris

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Nice location downtown
Hospedou-se por 1 diária em fev. de 2024
Resposta de Amber em 16 de mar. de 2024
Thank you for sharing your feedback. We appreciate your comment about our downtown location. We're continuously striving to improve, and we hope to provide you with an even better experience in the future.

10/10 - Excelente

elyse

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Amber em 16 de mar. de 2024
Thank you so much for giving us a perfect rating! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon.

8/10 - Boa

govind

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Amber em 16 de mar. de 2024
Thank you for taking the time to rate your recent stay with us. We value your feedback and hope to have the opportunity to further enhance your experience in the future.

8/10 - Boa

Tracey

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Amber em 18 de fev. de 2024
Thank you for your positive review! We appreciate your feedback.

8/10 - Boa

Kenneth

Viagem de negócios
Pontos positivos: Limpeza
A bit on the low side for supposedly being a 4* hotel.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Amber em 12 de fev. de 2024
Thank you for sharing your feedback with us. We appreciate your insights, and we will certainly use them to improve our services. Your input is invaluable to us.

8/10 - Boa

Robert

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything was good. The rooms didnt have a cofffee maker and breakfast was not to good.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Amber em 10 de fev. de 2024
Thank you for your feedback. We'll work on improving the room amenities and breakfast options for a better experience next time.

2/10 - Terrível

Rajan

Viagem de negócios
Pontos negativos: Serviço e funcionários
Westin cancelled my booking without notification, asking me to stay at another neighboring run down hotel. Apparently they overbooked and since I had booked only one night, my reservation was cancelled. Extremely unprofessional
Hospedou-se por 1 diária em fev. de 2024
Resposta de Amber em 9 de fev. de 2024
We apologize for the inconvenience caused by the cancellation of your booking without prior notification. This situation does not reflect our usual standards of service, and we deeply regret any frustration it caused.We understand the importance of reliable accommodations and are reviewing our procedures to prevent similar occurrences. We apologize for any inconvenience caused by being redirected to another neighboring hotel.Your feedback is valuable to us, and we hope for the opportunity to restore your trust in us. Please feel free to reach out if you would like to discuss your experience further.

10/10 - Excelente

James

Pontos positivos: Limpeza
Hospedou-se por 1 diária em jan. de 2024
Resposta de Amber em 31 de jan. de 2024
We sincerely appreciate your perfect rating! Thank you for choosing to stay with us. We look forward to hosting you again soon!

10/10 - Excelente

Gregory, Norfolk

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Amber em 31 de jan. de 2024
We sincerely appreciate your perfect rating! Thank you for choosing to stay with us. We look forward to hosting you again soon!

6/10 - Ok

Susan

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Needs some repairs
The bathroom countertop was cracked and looked like it was going to fall off the wall. Also the door lock kept getting stuck in the locked position so when I left the room, I’d have to reach in and jiggle the handle to get the deadbolt to go back in so I could close the door.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Amber em 3 de fev. de 2024
Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the cracked countertop and the door lock. We will address these concerns immediately to ensure a more comfortable stay for our guests in the future.

10/10 - Excelente

Ondray, Columbia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Amber em 31 de jan. de 2024
We sincerely appreciate your perfect rating! Thank you for choosing to stay with us. We look forward to hosting you again soon!

10/10 - Excelente

Perla

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Amber em 31 de jan. de 2024
We sincerely appreciate your perfect rating! Thank you for choosing to stay with us. We look forward to hosting you again soon!

10/10 - Excelente

Millicent

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The decor was elegant. The view from my room was of the harbor and the Tampa skyline and it was beautiful. I pulled my chair to the window just to sit and look out. I felt very safe because the elevator would not move without a room key. The food was good and the employees served with a smile. I was at a convention so the hotel was walking distance. I would definitely choose this Westin again.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Amber em 19 de jan. de 2024
Thank you for your wonderful review! We're delighted you enjoyed the elegant décor, beautiful views, and felt safe with our secure elevator system. It's fantastic to hear you had a positive experience with our food and our team's service. We look forward to welcoming you back to The Westin for your future visits!

8/10 - Boa

Paolo

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Amber em 13 de jan. de 2024
Dear Paolo, Thank you for taking the time to leave a review on Expedia. We appreciate your feedback and are pleased to see that you had a positive experience during your stay. We look forward to welcoming you back on your next visit.

6/10 - Ok

Julitza

Pontos positivos: Limpeza
Overall okay experience, many additional fees and long wait times for services like valet and breakfast.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Amber em 13 de jan. de 2024
Dear Julitza, Thank you for sharing your feedback with us. We appreciate your honest review and regret any inconvenience you experienced during your stay.We apologize for the extended wait times for services such as valet and breakfast. Your feedback is crucial, and we are taking steps to address these issues to enhance the efficiency of our services.Regarding additional fees, we understand the importance of transparency, and we will review our fee structure to ensure it aligns with our guests' expectations.We value your input and hope to have the opportunity to provide you with an improved experience on your next visit.

8/10 - Boa

Jorge Alfredo

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Amber em 13 de jan. de 2024
Dear Jorge Alfredo, Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience to better understand how we can improve. If you have any specific suggestions or concerns, please feel free to reach out. We value your input and hope to have the opportunity to exceed your expectations in the future.

10/10 - Excelente

Lennon

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We enjoyed our stay and when there was an issue with other guests making an extreme amount of noise and banging on walls, management took care of it immediately.
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Amber em 11 de jan. de 2024
Dear Lennon, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay, and we're glad we could address the noise issue promptly. Your comfort is our priority. We look forward to welcoming you back in the future!