Thank you for sharing your feedback and for being our guest. We apologize for the noise from the train. We hope to have another opportunity to serve you again in the future.

Great to hear you enjoyed your stay! Thank you for taking the time to share your positive feedback. We strive to provide clean rooms, comfortable beds, and exceptional service to all our guests, and we're thrilled to hear that we succeeded in doing so during your visit. We hope to have the pleasure of welcoming you back again soon!

Dear Sergiy,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff fantastic and enjoyed your overall experience with us.We sincerely apologize for the inconvenience caused by the issue with the pillowcase and mattress. Your comfort and satisfaction are of the utmost importance to us, and we're disappointed to learn that we fell short in this regard. Rest assured, we will investigate the matter further to ensure that such oversights are addressed promptly.We genuinely appreciate your recommendation and hope to have the opportunity to welcome you back for an improved stay in the near future.

Thank you!

Thank you for taking the time to share your feedback with us. We're thrilled to hear that our front desk team provided you with exceptional service and that you found our establishment to be clean. We appreciate your input regarding the entrance . We look forward to welcoming you back in the future!

Thank you, Curtis for providing your feedback and for being our guest. Please accept or apologies for the noise from the train. We do have a Happy Hour Monday -Wednesday from 4-6pm. I will be sure to share your comments with the front desk.

It appears that we missed the mark on your stay. We apologize and hope to have another opportunity to serve you again in the future to provide you with a better stay.

Thank you for taking the time to share your feedback with us. We appreciate your understanding regarding the noise from the nearby freight train. While we understand that this can be disruptive to some guests, we're glad to hear that you found our complimentary ear buds helpful in ensuring a more restful night's sleep.We continuously strive to provide a comfortable and enjoyable stay for all our guests, and your feedback helps us in our efforts to improve. We hope that despite this inconvenience, you were able to enjoy your overall experience with us.If your travels bring you back to the area, we would love the opportunity to welcome you again and ensure your next stay is even more enjoyable.

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be great. Our team takes great pride in providing exceptional service, and we're delighted that you found our breakfast enjoyable and our staff friendly and polite. We can't wait to welcome you back for another wonderful stay in the future!

Thank you!

Thank you, Lisa.

Thank you, Glenn, for providing your feedback and for being our guest. We are delighted to hear you enjoyed your stay. We hope to have another opportunity to serve you again in the future.

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us to continually improve our guests' experience.We're sorry to hear that your recent stay was impacted by noise from the highway. Your comfort and satisfaction are our top priorities, and we understand the importance of a peaceful night's sleep. Rest assured, we'll make every effort to accommodate your request for a room on the opposite side away from the highway during your next visit.Please don't hesitate to reach out to our reservations team directly when planning your next stay, and we'll ensure to assign you a room in a quieter location.Once again, thank you for bringing this to our attention, and we look forward to welcoming you back soon for a more restful experience.

Thank you, Christy! We hope to have another opportunity to serve you again in the future.

Thank you for the review we hope to see you again soon

Thank you for sharing your feedback and for being our guest. I will be sure to share your comments with the staff.We hope to have another opportunity to serve you again in the future.

Thank you.

Thank you for your feedback and for being our guest. We hope to have another opportunity to serve you again in the future.

Thank you!

Thank you.

Dear Beverly,Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you had a great stay and that our staff, amenities, and rooms met your expectations. It's always rewarding to know that our guests feel welcome and enjoy their time with us.We appreciate your kind words about our friendly and helpful staff, as well as your positive comments about the cleanliness and accessibility of the room and amenities. It's great to know that you enjoyed our breakfast offerings, and we're thrilled that you found it to be a nice start to your mornings.We look forward to welcoming you back in the future and providing you with another enjoyable stay.

Dear [Guest's Name],I sincerely apologize for the inconvenience you experienced during your recent stay. I understand the frustration of arriving at a hotel with a confirmed reservation only to find out that there was an issue.First and foremost, I want to extend my apologies for any stress this may have caused, especially considering you had your children, including a four-month-old, with you. I can imagine how challenging that must have been.I want to assure you that we take your feedback seriously, and we are investigating what went wrong in our reservation system to prevent similar issues in the future. Your experience does not meet our standards of service, and I'm truly sorry for any lapses in communication. Your feedback is invaluable, and we are committed to making improvements based on your experience.Once again, I apologize for any inconvenience caused, and I appreciate your understanding.Thank you for bringing this to our attention.

Thank you.

Thank you.

Thank you for rating your stay and for being our guest. We hope to have another opportunity to serve you again in the future.

Thank you.

Thank you.

Thank you, Clarence for taking the time to share your feedback and for being our guest. We are delighted to hear you had such a wonderful experience. We hope to have the opportunity to serve you again in the future.

Thank you!

Thank you so much for your wonderful review regarding your stay with us. We are delighted to hear you had such a positive experience and we look forward to welcoming you back. Thanks again,

Thank you, Amelia. We are delighted to hear you enjoyed your stay. We look forward to welcoming you back.Thanks again

Thank you, Barbara for rating your stay with us and for being our guest. We hope to have the opportunity to serve you again in the future.

Thank you, Jeff for rating your stay with us and for being our guest. We are delighted that you enjoyed your stay and we hope to have another opportunity to serve you again in the future.

Thank you.

Thank you.

Thanks for staying with us. We appreciate your feedback!

Thank you!

Thank you, Jeff.

Dear Krystal,Thank you for taking the time to share your feedback with us. We appreciate your honesty and are glad to hear that you found our staff friendly and the check-in/check-out process smooth.We're sorry to hear that the room did not meet your expectations in terms of size and appearance. We understand the importance of a comfortable stay, and we apologize for any inconvenience caused. Your comments are valuable to us, and we will use them to improve our services and facilities.If you have any specific suggestions or if there's anything we can do to make your next visit more enjoyable, please feel free to let us know. We would love the opportunity to welcome you back and provide you with a more positive experience.Thank you again for choosing to stay with us, and we hope to have the chance to host you again in the future.

Thank you, Aurelia, for taking the time to share your feedback with us and for being our guest. We apologize for the issue with the fire alarm. Unfortunately, two teenagers thought it would be funny to pull the alarm multiple times. We hope you allow us another chance to provide you with a much better experience in the future.

Thank you.

Thank you, Darren, for providing your feedback and for being our guest. I will be sure to share your kind words regarding staff services. We hope to have the opportunity to serve you again in the future.

Thank you.

Thank you.

Thank you.

Thank you.

Dear Vance Brian,Thank you for sharing your recent experience at our hotel. We are genuinely sorry that your stay did not meet your expectations, and we apologize for the inconveniences you encountered.Your feedback about the refrigerator and TV remote not working and the lack of Kleenex in your room is disappointing, and we have already addressed these issues with our housekeeping team to ensure they don't recur in the future.We are also concerned about your experience at the front desk when requesting a late check-out. The attitude you described is not representative of our usual standard of customer service, and we will use your feedback to reinforce our commitment to providing courteous and accommodating service.We truly value your business and hope you'll give us another opportunity to provide a more pleasant stay in the future. Please do not hesitate to contact us directly if you plan to return, and we will do our best to ensure a more comfortable and enjoyable experience.Thank you again for sharing your feedback.

Thank you.

Thank you for your kind words about the cleanliness of our rooms. We take great pride in maintaining a high standard of cleanliness and hygiene to ensure our guests have a comfortable and enjoyable stay. Your feedback is truly appreciated, and we look forward to welcoming you back in the future. Thank you again for choosing the Holiday Inn Express & Suites-Auburn.

Thank you for your wonderful review! We're delighted to hear that you had a super clean and comfortable stay with us and that our staff, especially Pearl, exceeded your expectations in accommodating your room location needs. We appreciate your kind words and are thrilled to know that you plan to stay with us again. It's our goal to provide exceptional service to all of our guests, and your feedback reinforces our commitment to delivering a great experience. We can't wait to welcome you back on your next visit!