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Avaliações de ULTIQA Shearwater Resort

4.5 out of 5
ULTIQA Shearwater Resort
The Esplanade, Kings Beach, QLD

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 539 de 1325 avaliações" "
Nota 8 - Boa. 527 de 1325 avaliações" "
Nota 6 - Ok. 172 de 1325 avaliações" "
Nota 4 - Insatisfatória. 63 de 1325 avaliações" "
Nota 2 - Terrível. 24 de 1325 avaliações" "

8,2/10

Limpeza

8,4/10

Serviço e funcionários

8,0/10

Comodidades

8,0/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Juliana, São Paulo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Boa localização. Internet gratuita limitada.
Quarto confortável, localização ótima, mas a internet que anunciaram como "free", na verdade, era limitada.
Resposta de Manager em 21 de mai. de 2016
Hello Juliana Thank you for a wonderful review. Our staff look forward to your next stay with us and we will look into the internet problem that you had.

10/10 - Excelente

Trish

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Shearwater Resort em 17 de abr. de 2024
Hi Trish,We're thrilled you enjoyed your stay at our resort.We hope to welcome you back soon!Warm regards Michaela - Front Desk

8/10 - Boa

Emmalene

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Shearwater Resort em 29 de mar. de 2024
Hi Emmalene,Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.Regards,Reception

8/10 - Boa

Mitchell

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Shearwater Resort em 2 de mar. de 2024
Hi Mitchell thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

4/10 - Insatisfatória

Mille

Hospedou-se por 4 diárias em jan. de 2024
Resposta de Shearwater Resort em 30 de jan. de 2024
Hi Millie,We apologize for falling short of your expectations. We appreciate your feedback and will strive to do better.Kind regards the Shearwater Resort Team

10/10 - Excelente

Jolanta

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Shearwater Resort em 23 de jan. de 2024
We're delighted to hear that you had a fantastic experience at our resort. Thank you for sharing!

10/10 - Excelente

Caroline

Viagem com a família
Pontos positivos: Comodidades
Excellent position - patrolled beach right across the road. Multiple dining options very close. Main street of Caloundra easy stroll.
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Shearwater Resort em 23 de jan. de 2024
Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

10/10 - Excelente

Karen

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em out. de 2023
Resposta de Shearwater Resort em 23 de jan. de 2024
We're thrilled you enjoyed your stay at our resort. We hope to welcome you back soon!

8/10 - Boa

Stephen

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Shearwater Resort em 23 de jan. de 2024
Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

6/10 - Ok

Kristy

Pontos positivos: Limpeza
Great location, friendly staff, basic property facilities Wouldn’t bother with the breakfast inclusion which is from a café adjoining the building and was very average
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Shearwater Resort em 12 de nov. de 2023
Hi Kristy,Your positive feedback made our day! we appreciate your review. Your feedback helps us identify areas for improvement. Thank you for sharing.

10/10 - Excelente

Johannes

Pontos positivos: Limpeza e condições e instalações da propriedade
great allround stay with you .
Hospedou-se por 7 diárias em out. de 2023
Resposta de Shearwater Resort em 29 de out. de 2023
Hi Johannes,Your positive feedback made our day! We're glad you had a wonderful time at our resort

8/10 - Boa

Dee

Viagem a dois
Pontos positivos: Limpeza e comodidades
The positives to the property is good secure parking, its in walking distance to the beach and restaurants. The small resort incudes a gym, spa, pool and sauna. Foxtel tv. Staff friendly and helpful. The negatives some wear and tear on items in room/gym needs maintenance. The room bath spa very small. The bed mattress very uncomfortable feeling the springs. And the games room needing coins to use. No phone in room to contact front desk. The resort hotel on entry always looked clean and has a fresh scent in the air.
Hospedou-se por 5 diárias em out. de 2023
Resposta de Shearwater Resort em 26 de out. de 2023
Hi Dee,Thank you for your kind words! We're thrilled you enjoyed your stay at our resort. We take your feedback seriously and will work to improve.

8/10 - Boa

Dusan

Pontos positivos: Limpeza
We liked the ocean view. The doors were closing loudly. The room wasn't cleaned properly, there was too much dust behind the bed tables and TV. The bed base was old and stained.
Hospedou-se por 3 diárias em out. de 2023
Resposta de Shearwater Resort em 18 de out. de 2023
Thank you for taking the time to share your feedback. We're truly sorry to hear that our service did not meet your expectations. Please know that we are taking your concerns seriously and investigating fully as we are committed to improving. Kind regards Shearwater Resort

4/10 - Insatisfatória

Leeseng

Viagem com a família
close to the beach, great location The rooms and pillow cases smelt like sweat -unsure if they had changed the cases or linen..mattress worn out, uncomfortable and not level where there was 2 singles making up king size bed Could include coffee/juice with the breakfast voucher
Hospedou-se por 2 diárias em set. de 2023
Resposta de Shearwater Resort em 29 de set. de 2023
Hi Leeseng we apologize for falling short of your expectations. We appreciate your feedback and will strive to do better.

10/10 - Excelente

Julie

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Check in very easy. View was amazing.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Shearwater Resort em 29 de set. de 2023
Hi Julie your positive feedback made our day! We're glad you had a wonderful time at our resort

8/10 - Boa

Natalie

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Nice and close to restaurants and beach. Loved the included daily breakfast.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Shearwater Resort em 22 de set. de 2023
Hi Natalie thank you for your kind words! We're thrilled you enjoyed your stay at our resort.

10/10 - Excelente

Toni

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The property was in great shape, room was beautiful and the view was stunning. Staff were extremely welcoming and helpful. Will definitely be back!
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Shearwater Resort em 31 de ago. de 2023
Hello Toni, thank you for your amazing compliment. We are so happy to hear that you enjoyed your stay and we cant wait to welcome you back to Ultiqa Shearwater Resort.

10/10 - Excelente

Brenda

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Easy walking to restaurants and beach. Very relaxing.
Hospedou-se por 5 diárias em ago. de 2023
Resposta de Shearwater Resort em 25 de ago. de 2023
Hi Brenda thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

8/10 - Boa

Charles

Viagem a dois
Pontos positivos: Limpeza e comodidades
Great location to parks and walks. Unit well stocked, good washing machine and dryer. Roomy and quiet. Ventilation in bathroom needs to be improved- there was none. A sign to indicate unit would be serviced mid through stay would have useful as the sign said in highlighted words that it wouldnt be serviced! Found a coffee machine deep down in cupboard on 7th day(last day) maybe better up on kitchen bench? Overal a good place and nice breakfasts!
Hospedou-se por 7 diárias em ago. de 2023
Resposta de Shearwater Resort em 24 de ago. de 2023
Thank you for your kind words! We're thrilled you enjoyed your stay at our resort. We appreciate your feedback and will strive to do better

8/10 - Boa

Danielle

Pontos positivos: Limpeza
Close to beach, great walking baths and not far to town centre.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Shearwater Resort em 18 de ago. de 2023
Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 - Excelente

Damon

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Really good location friendly staff Thank you
Hospedou-se por 11 diárias em jul. de 2023
Resposta de Shearwater Resort em 4 de ago. de 2023
We're delighted to hear that you had a fantastic experience at our resort. Thank you for sharing!

4/10 - Insatisfatória

Keryn

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Dated and overpriced. Wouldn’t stay here again.
Hospedou-se por 5 diárias em jul. de 2023
Resposta de Shearwater Resort em 31 de jul. de 2023
Thank you for your feedback. We're sorry to hear about your experience. We take your feedback seriously and will work to improve

10/10 - Excelente

Grant

Pontos positivos: Limpeza e condições e instalações da propriedade
Central location
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Shearwater Resort em 29 de jul. de 2023
Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 - Excelente

Michael

Hospedou-se por 5 diárias em jun. de 2023
Resposta de Shearwater Resort em 13 de ago. de 2023
Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

6/10 - Ok

Raelene

Pontos negativos: Limpeza
close to the beach and restaurants..
Room was not clean enough to my standard. Furniture was sparce and dated. The coffee machine still had a previous guests pod in t, and the drip tray was filthy. Service was weekly, yet on check in the receptionist said every5 days and if you run out of detergent etc just ask the service team. which I did and they declined!! Weekly service took 10 mins, i was in the room at the time. bedsheets were changed, no vacuuming, no dusting, no mopping. there was however a lot of room deodorizer to mask the awful drain smell. Buy a scented candle or diffuser if you stay here, it will make the room a little more pleasant.
Hospedou-se por 16 diárias em jun. de 2023
Resposta de Shearwater Resort em 25 de jul. de 2023
We apologise for the inconvenience caused . Your feedback helps us identify areas for improvement. Thank you for sharing.

8/10 - Boa

Charro

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
This was a great stay, room was modern enough kids loved the spa and pool. Breakfast included was beyond expectations. Italian restaurant down stars was fresh, authentic and good family price. We will be back.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Shearwater Resort em 25 de jul. de 2023
Thank you for taking the time to provide a review. Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 - Excelente

Kristen

Hospedou-se por 2 diárias em jun. de 2023
Resposta de Shearwater Resort em 29 de jul. de 2023
. Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 - Excelente

Lorraine

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em jun. de 2023
Resposta de Shearwater Resort em 29 de jul. de 2023
. Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 - Excelente

Warren

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Always a pleasure to stay here. The views are spectacular and everything you need is close by. So many amazing beach walks too.
Hospedou-se por 6 diárias em mai. de 2023
Resposta de Shearwater Resort em 25 de jul. de 2023
We appreciate your review and are thrilled to have exceeded your expectations. We hope to welcome you back soon

8/10 - Boa

Michael

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Complementary Breakfast did not include tea or coffee. Not the norm in Australia!!
Hospedou-se por 3 diárias em mai. de 2023

10/10 - Excelente

Joanne

Hospedou-se por 2 diárias em abr. de 2023

8/10 - Boa

Noel

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em mai. de 2023

8/10 - Boa

Kitch

Pontos positivos: Limpeza e conforto do quarto
Great stay except
Everything was great except 2 things. 1) The hair dryer in the bathroom had serious damage and exposed wires which sparked and was located next to the sink. Serious safety issue that could have resulted in an injury. These should be checked prior to allowing guests entry and any safety issues resolved. Would assume some type of cleaning check list with a call to maintenance to resolve any outstanding issues. I advised the front desk who had the issue resolved but could have resulted in an electric shock. 2) TV remote was not present and could not use the TV for a day/night.
Hospedou-se por 2 diárias em abr. de 2023

10/10 - Excelente

Louise

Hospedou-se por 2 diárias em abr. de 2023

6/10 - Ok

Krysten

Viagem com a família
Pontos positivos: Limpeza
Hi the stay was really good, the staff were lovely and we loved the complimentary breaky also, easy access( our lock on the door ran out of battery at one stage so we had to get the battery changed and lucky this did not happen late at night) the dor also was not locking properly either. The kids loved the game room and pool. The location was just in the most perfect spot as everything was walking distance to the shops/beach/parks etc, . Where we stayed we didn’t really like how we had to also share our back area with our neighbour. It felt like we had no privacy and I have never stayed at a place like that before and having kids it’s a bit hard to keep them quiet when all they want to do is be kids and play outside. My partner even walked out and was on the phone at one stage and the person next to us was extremely rude and told him to be quiet and waved him away, so it made us not want to go outside at all. There also wasn’t enough towels provided and the fans and drains did not work in the bathroom or toilet and when you have kids that’s kind of a big must as both get used quite a lot.
Hospedou-se por 5 diárias em abr. de 2023

10/10 - Excelente

Benjamin

Viagem a dois
Pontos positivos: Limpeza e comodidades
Amazing place to stay, staff friendly, place clean and so close to the beach along with restaurants and take out options. Parklands across the road and such a nice area and not too busy
Hospedou-se por 3 diárias em abr. de 2023

10/10 - Excelente

Cassie

Hospedou-se por 4 diárias em abr. de 2023

2/10 - Terrível

Peter

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
Location is unbeatable - amazing views and walking distance to shops etc. Amenities and proximity to dining options is optimal. Checkin was less than satisfactory, room wasn’t as ordered (not the extra bedding ordered, lady on desk was rude - understand was fully booked and public holiday but paid a lot and shouldn’t be treated so terribly, assume some of rental was paid to staff to work on public holiday). Dishes with visible crud, so had to wash all dishes, Aircon in bedroom didn’t work (only heated - googled model and is a heating unit - unnecessary in QLD), carpet in bedroom was wet on entry and room smelt mouldy. Dishwasher kept sending out alarm at 3 am so as long weekend only option was my option of disconnecting.
Hospedou-se por 3 diárias em abr. de 2023

10/10 - Excelente

Kim

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Proximity to the beach etc..
Hospedou-se por 3 diárias em mar. de 2023

8/10 - Boa

LEANNE

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2023

10/10 - Excelente

Philip

We loved the service and the apartment. Excellent front room service, with a warm smile.
Hospedou-se por 2 diárias em fev. de 2023

10/10 - Excelente

Karen

Pontos positivos: Limpeza e conforto do quarto
Fantastic
Fantastic Been here a few times now snd love the location, view, room and the staff. Breakfast is excellent.
Hospedou-se por 2 diárias em fev. de 2023

10/10 - Excelente

mitchum

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Great location, the staff were friendly and the room was updated and comfortable with an awesome view of Kings Beach.
Hospedou-se por 2 diárias em fev. de 2023

8/10 - Boa

Caron

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Great location, nice views, easy check in! Loved Kings Beach.
Hospedou-se por 2 diárias em fev. de 2023

10/10 - Excelente

Annette

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Location, great walking, great restaurants & cafes to choose from.

8/10 - Boa

Kris

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great spot friendly staff - the lady on reception with the tats was great 😊
Hospedou-se por 3 diárias em jan. de 2023

10/10 - Excelente

Asle

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Vårt førstevalg på The Sunshine coast
Et herlig sted med en fantastisk beliggenhet rett ved stranden, parken med gratis griller, toaletter og dusjer. Restauranten Dom med god vin og mat er et must. Frokosten er god og alt var helt supert.
Sunshine Coast
Our Beach at Kings Beach
Our choice to stay!
Hospedou-se por 2 diárias em jan. de 2023

10/10 - Excelente

Michael

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great location, studio had everything needed. Beautiful view. Highly recommend.

8/10 - Boa

Kim

10/10 - Excelente

Trevor

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade