Classificações com base em 114 avaliações verificadas
2,6 Limpeza do quarto
2,9 Serviço e equipe
2,2 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado - Edmonton
Publicado em 25 de abr de 2024
For price it is ok , but was noisy and allot of people just hanging around the outside
Comentário de Administração do hotel
26 de abr de 2024 por General Manager,Administração do hotel
Hello Guest name ,Thank you very much for the great review and feedback, we are delighted to know you enjoyed our rooms.We will look into your concern with our team members and make sure this does not happen again.We look forward to welcoming you back soon.
por um viajante verificado
Publicado em 24 de abr de 2024
It’s good for the price
Comentário de Administração do hotel
26 de abr de 2024 por General Manager,Administração do hotel
Hello ,Thank you very much for the great review and feedback, we are delighted to know you enjoyed our rooms.
por um viajante verificado
Publicado em 24 de abr de 2024
Need clean hallways they Stinks, only have 1 big Towel for be use 2 people 2 small hand Towels & 1 face cloth. Bed qas broken, Blankets on the bed didn't even fit.
Comentário de Administração do hotel
26 de abr de 2024 por General Manager,Administração do hotel
Hello ,Thank you very much for your review and feedback, we sincerely apologize for the unfortunate experience you had with us. I will review our standards and expectations with our team to guarantee this does not happen again.We would love to welcome you back and ensure you have a wonderful experience with us.
por um viajante verificado - Banff
Publicado em 22 de abr de 2024
The property was quite convenient as it was close to the airport but I think that’s it. We’re grateful for the upgrade but the room didn’t seem fully ready, no cutleries or anything despite having a kitchenette; limited pillows for a king bed, and just the overall property not being utilized to it’s best potential. There was also a random stranger seemingly “homeless”, that kept knocking on the door and that didn’t make us feel safe even after reporting it to the front desk many a times, we even saw him outside just walking about and returning again the day after; they just didn’t seem to prioritize safety that way.
Comentário de Administração do hotel
26 de abr de 2024 por General Manager,Administração do hotel
Hello ,Thank you very much for your review and feedback, we sincerely apologize for the unfortunate experience you had with us. I will review our standards and expectations with our team to guarantee this does not happen again.We would love to welcome you back and ensure you have a wonderful experience with us.
por um viajante verificado
Publicado em 22 de abr de 2024
por um viajante verificado
Publicado em 22 de abr de 2024
por um viajante verificado
Publicado em 21 de abr de 2024
smell smoke in all hallways, the bed moves during the night and not convenient, electricity outlet in the washroom and behind TV didn't work.
Comentário de Administração do hotel
26 de abr de 2024 por General Manager,Administração do hotel
Thank you for staying with us. We appreciate your feedback. I apologize for the condition of your room. I will be speaking with housekeeping and maintenance staff. Thank you for letting me know. Again I am sorry.
por um viajante verificado
Publicado em 21 de abr de 2024
Not proper service
Comentário de Administração do hotel
26 de abr de 2024 por General Manager,Administração do hotel
Hello ,Thank you very much for your review and feedback, we sincerely apologize for the unfortunate experience you had with us. I will review our standards and expectations with our team to guarantee this does not happen again.We would love to welcome you back and ensure you have a wonderful experience with us.
por um viajante verificado
Publicado em 20 de abr de 2024
Rooms are nice but as someone staying alone, it can be nerve wracking and loud
Comentário de Administração do hotel
26 de abr de 2024 por General Manager,Administração do hotel
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.
por um viajante verificado
Publicado em 20 de abr de 2024
