1 quarto, cofres nos quartos, escrivaninha, cortinas blackout
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Avaliações de SureStay Plus Hotel by Best Western Stevensville St. Joseph

2.5 out of 5
SureStay Plus Hotel by Best Western Stevensville St. Joseph
5050 Red Arrow Hwy, Stevensville, MI

Avaliações

7,6

Boa

Nota 10 - Excelente. 271 de 779 avaliações" "
Nota 8 - Boa. 238 de 779 avaliações" "
Nota 6 - Ok. 144 de 779 avaliações" "
Nota 4 - Insatisfatória. 89 de 779 avaliações" "
Nota 2 - Terrível. 37 de 779 avaliações" "

8,0/10

Limpeza

8,4/10

Serviço e funcionários

7,0/10

Comodidades

7,6/10

Condições e instalações da propriedade

7,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

xuan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

Lynda

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room and the beds are very comfortable. I’m baffled why they charge a $100 “incidentals” fee when there’s nothing to purchase there, and I clearly haven’t come in with a pet. The last couple times I’ve stayed at the property, no breakfast was served, I assumed because there were very few guests there.

8/10 - Boa

Lynda

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Management em 27 de dez. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Tessa, Mishawaka

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was accommodating. Wanted a $100 deposit upon arrival and was not prepared for that, but still work with me so I could fulfill my reservation.
Resposta de Hotel Management em 27 de dez. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

David

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was adequate for my needs. The location is excellent for shopping and restaurants. I have nothing negative to report about the property.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Hotel Management em 21 de nov. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - Terrível

Peio

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Hotel Management em 20 de nov. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - Ok

Margaret

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Had to change rooms the door didn't lock. Pillows were not full size
Hospedou-se por 4 diárias em out. de 2023
Resposta de Hotel Management em 6 de nov. de 2023
Hi Margaret We are really sorry for the inconvenience you had at your stay. As you mentioned we have changed the lock of that door and we are working on the renovations so I think it will take little bit time to get all the stuff as we get all stuff we will change everything in the hotel. We hope to see you again and we are sorry again for the inconvenience you had at your stay.Thank You

8/10 - Boa

Dennis

Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Management em 20 de nov. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Feral

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
the hotel was easy to find and the hotel room were nicer than expected. Check in/out was easy. The staff was friendly
Resposta de Hotel Management em 22 de out. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - Insatisfatória

Amber

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Limpeza
Sheets were dirty and comforter had urine on it. Heat didn't work without making the entire room smell like fire and people smoking on the floor we were on and we had a baby
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Management em 18 de out. de 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - Excelente

Scott

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice place. Nice rooms
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Management em 16 de out. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - Terrível

Vicki

Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Management em 16 de out. de 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - Boa

Craig

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Management em 13 de out. de 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - Ok

Kelly

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Staff was very nice, hotel and room were clean. The indoor pool was too cold to get in. Temps below whay any person would tolerate! The breakfast was not very good. The food was not warm or fresh.
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Management em 13 de out. de 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - Ok

Stephanie, Zeeland

Viagem a dois
Pontos negativos: Comodidades e condições e instalações da propriedade
Bare bone operation. If you needed anything after checking in, you had to go down to the desk yourself. Breakfast buffet was a waste of time. Eggs were cold. Biscuits were hard. Not a good selection of food. Room was in disrepair. Blind was broken with the valance leaning up against the wall. Broken tile on the floor of the bathroom. No extra role of tp. Ran out just before we left.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Hotel Management em 9 de out. de 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - Excelente

Yesenia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Management em 13 de out. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - Excelente

Guy

Pontos positivos: Limpeza e serviço e funcionários
Good value, safe property and very convenient- will stay here again
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Management em 7 de out. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Eduardo

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Our stay was nice the room was nice and clean, bed was ok comfortable. The breakfast was subpar, it was nice they had hot coffee all night.
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Management em 2 de out. de 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - Excelente

Daniel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very pleased
Accomidating at checkin a little early. Room was very comfortable everything worked. Breakfast provided was adequate and appreciated. A bit confused they post a sign food not allowed out of the breakfast area. I like to eat in my room and i complied just bugs me. Overall excellent though@
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Management em 2 de out. de 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Rachel

Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Management em 22 de out. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Shibu

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
window curtains
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Management em 28 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - Boa

Carol

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Decent hotel, pool was freezing.
Decent hotel, clean, spacious room, breakfast was ok, but the pool was absolutely freezing. I don’t it too warm, but this was really cold.
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Management em 27 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Tony

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Management em 25 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - Excelente

Thomas

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean, well maintained, and comfortable.
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Management em 25 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - Excelente

Richard

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good value
Friendly service, clean room, good hot breakfast, pool. What more do you want?
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Management em 25 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - Excelente

Nigel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent hotel and no issues. Will definitely stay there again on our travels. Recommend
Hospedou-se por 2 diárias em set. de 2023
Resposta de Hotel Management em 18 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - Insatisfatória

Dan

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pool broken , exhaust fan in room broken , breakfast items either overcooked or stale. This is the third time staying here and property has definately declined. Won't be back.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Hotel Management em 18 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - Insatisfatória

Don

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I checked into the room and noticed that there was a cracked window, i went to the front and notified the attendant at the desk and he said he was aware of it. He did not offer a new room, i also noticed the room was extremely loud being 100 feet from the expressway and asked if the other side was quieter and he said no and still did not offer a different room. After being in the room for a while i noticed a musty smell probably due to the cracked window. I would advise anyone to stay away from this hotel unless you do not like to sleep.
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Management em 14 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - Excelente

Ginger

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Management em 13 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Kady

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 2 diárias em set. de 2023
Resposta de Hotel Management em 13 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - Ok

Casey

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Lightbulbs missing from lamp, fridge didn't work
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Management em 11 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Amy

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Second time I’ve been here. Great value and I love that I can bring my fur baby for a small up charge. Always friendly staff.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Hotel Management em 10 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - Excelente

Milo

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Management em 6 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - Insatisfatória

Piotr

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 2 diárias em set. de 2023
Resposta de Hotel Management em 6 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 - Excelente

Craig

Viagem de negócios, Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was located in a very nice, living options available area. You can find anything you need within a mile of this location from food to shopping to beaches. Everything was clean and well maintained. The free breakfast was more than just cereal and muffins. My only two complaints would be 1. The pool was way too cold to swim in (I don't blame the facilities for this. The pool was open. Just too cold) and 2. Still waiting on my security deposit back, but we just checked out this morning, so it may take some time. Neither of these "complaints" would keep me from staying at this great facility again.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Hotel Management em 4 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Donald

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Breakfast options were rather skimpy. Otherwise, our stay was comfortable and quiet.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Hotel Management em 3 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Lezlie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2023
Resposta de Hotel Management em 3 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

James, Clintonville

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
No frills but otherwise fine. If traffic noise makes it hard to sleep this might not be your first choice since it is about 200’ off the Interstate. Staff are very nice. Breakfast is warm. Coffee is tolerable. Sheets had several stain spots and the AC takes a while to bring the room down to sleeping temperature.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Hotel Management em 3 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Amy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good could’ve been better
Hospedou-se por 1 diária em jun. de 2023
Resposta de Hotel Management em 1 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - Excelente

Patricia

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
They have a coffee barcset up all day. The pool area is clean. Friendly staff.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Hotel Management em 1 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Jessy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property was clean and room was spacious. FYI… They charge $35 per pet. Seems like a lot.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Hotel Management em 1 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Robert

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em ago. de 2023
Resposta de Hotel Management em 1 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Charles, Antioch

Viagem a dois
Pontos positivos: Comodidades
Expedia overcharged me
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Hotel Management em 1 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - Excelente

STEVEN K

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Waaspleased with the staff service and cleanliness of room
Hospedou-se por 1 diária em ago. de 2023
Resposta de Hotel Management em 27 de ago. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - Ok

Randall

Viagem em grupo
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2023
Resposta de Hotel Management em 25 de ago. de 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 - Boa

Donna

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff at the front desk were amazing. The breakfast was only okay. We were on one side of the hotel which was fine, two other groups in our party were on the other side. Both groups on the other side said that the traffic was so loud that they had trouble sleeping.
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Hotel Management em 22 de ago. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - Excelente

James

Hospedou-se por 2 diárias em ago. de 2023
Resposta de Hotel Management em 10 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - Ok

Ciro S

Viagem com a família
Pontos positivos: Comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
Property is run down and not well maintained. It was rated as good and gave it a try fir one night. For the money it should have been in better shape.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Hotel Management em 22 de ago. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - Excelente

Lynn

Hospedou-se por 1 diária em ago. de 2023
Resposta de Hotel Management em 10 de set. de 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - Ok

Maria

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Convenient and reasonably priced, but our first room smelled like smoke and the window was a bit open to air it out. Then we found a bug on the seam of the mattress and the mattress was not covered well. Thankfully they switched our room, but I don’t feel confident in the cleanliness to stay again.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Hotel Menagement em 18 de ago. de 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.