Dear Gustavo,Thank you for the review of your stay. We are sorry to hear that you didn't have a good stay. We are are an exterior corridor hotel and do have any elevator, just stairs. We can accommodate guests on ground floor if we have the availability at the time. Our rooms don't have a minibar, but there is a refrigerator and microwave. We are sorry for the inconvenience. We will have the maintenance staff check on the water pressure in the shower to make sure its correct. Thank you for staying at Best Western Dulles Airport Inn. We hope that you will give us another opportunity to improve your next stay with us again.

Thank you for the perfect rating, Luciana! We hope to see you again when your travels bring you back in Dulles.Ciao!

Thank you for the review. We appreciate the great ratings. Thank you for choosing Best Western Dulles Airport Inn.

Thank you for staying with us. We appreciate the perfect rating. See you again soon!

Thank you for staying with us. We appreciate your valued feedback. We are glad that you enjoyed your stay during your recent trip. We take pride in delivering exceptional guest experience and we are glad that we exceeded your expectations. We wish you safe travels and hope to see yu again soon!

Thank you for staying with us. We appreciate the perfect rating. See you again soon!

Thank you for staying with us. We appreciate your valued feedback. Providing exceptional service is our top priority. We are glad that we exceeded your expectations during your recent trip. We wish you safe travels and see you again soon!

Thank you Jane for staying with us. We are glad that you took advantage of our courtesy shuttle find our accommodation clean although it is an old building. We wish you safe travels and we hope to see you again soon.

Thank you for staying with us. We appreciate the rating. Is there anything particular you want to share with us to help us improve will be greatly appreciated.

Thank you for staying with us and for the perfect rating. We hope to see you again soon!

Thank you for staying with us and for the perfect rating. We hope to see you again soon!

Thank you for staying with us and taking the time to complete the survey. We are delighted to know that you enjoyed your stay and had a great experience. We hope to see you again soon.

Dear Julie Torres,Thank you for staying with us. We appreciate your feedback. Can you please elaborate on what you mean by "on time check in?" because when I look at your reservation, you were just on time to check in. You check in at 3:08pm on April 18, 2024. Is there anything that you want to share?

Thank you for staying with us. We appreciate your valued feedback. Please accept my sincere apology for not exceeding your expectations. Your satisfaction is important to us and we will use your feedback to make changes to help us improve for you and our future guests. We hope that you will give us another chance to provide you with superior customer experience in the future.

Thank you for staying with us. We appreciate your valued feedback. Thank you for the perfect rating! We pride ourselves in delivering exceptional customer service and we are glad that we exceeded your expectations. We wish you safe travels and see you again soon!

Thank you for staying with us. We appreciate your valued feedback. Thank you for the perfect rating. We are glad that you find our hotel great and convenient for your travel needs. We wish you safe travels and hope to see you again soon.

Thank you for staying with us and the perfect rating! We hope to see you again soon.

Thank you for staying with us. We appreciate your valued feedback. Please accept my sincere apology regarding the bathroom. Rest assured that your concern is being addressed by the appropriate team. We are delighted to know that aside from that everything was great. We hope that you will give us another chance to provide you with exceptional guest experience when your travels bring you back to Dulles.

Thank you for staying with us. We appreciate your valued feedback. There is a restaurant right next door inside the Holiday Inn for dinner service but unfortunately, that is the only one within walking distance. Most of the restaurants in the area do deliver though through Uber Eats or Grub Hub. We wish you safe travels ahead.

Thank you for staying with us. We appreciate your feedback. We wanted to let you know that a few renovations are coming soon. We hope that you will come again and visit us after that.

Thank you for staying with us. We appreciate your valued feedback. We are glad that we exceeded your expectations during your recent visit. Our free shuttle and location are some of our top sellers. We are glad that you took advantage of them. We wish you safe travels and hope to see you again soon.

Thank you for the perfect rating. We hope to see you again soon!

Thank you for staying with us. We appreciate the valued feedback. By telling us what you like and what you don't like, you are helping us improve for you and all guests in the future. We wish you safe travels and hope to see you again soon!

Thank you for staying with us. We appreciate your valued feedback. We are glad that you took advantage of our complimentary shuttle service to the airport and enjoyed the food and wine at the nearby restaurant. We wish you safe travels and hope to see you again soon.

Dear Miranda,Thank you for staying with us. We appreciate your valued feedback. We pride ourselves in delivering exceptional customer service and we are glad to know that we exceeded your expectations having stayed with us twice already. We want to be your home away from home when you are in Dulles. We wish you safe travels and see you again soon!

Thank you for staying with us. We appreciate your valued feedback. We are glad that our staff showed what we strive, aggressive friendliness to all. We wish you safe travels and hope to see you again soon.

Thank you for staying with us. We hope to see you again soon!

Dear Patricia,Thank you for staying with us. We appreciate your valued feedback. We pride ourselves in delivering exceptional customer service and we are glad that we exceeded your expectations during your visit. We wish you safe travels and hope to see you again soon.

Thank you for staying with us. We appreciate the perfect rating. We hope to see you again soon!

Thank you for staying with us. We appreciate the perfect rating. We wish you safe travels and hope to see you again soon!

Thank you for staying with us. We appreciate the perfect rating. See you again soon!

Thank you for the perfect rating. See you again soon!

Thank you for staying with us. We appreciate your valued feedback. We are delighted to know that we deliver what you expected for your room and breakfast. We strive to provide our guests with exceptional service. We wish you safe travels and hope to see you again soon!

Thank you for the perfect rating. See you again soon!

Thank you for staying with us and providing your valuable feedback. We will pass your concerns to the appropriate team to investigate. We wish you safe travels.

Thank you for staying with us. We appreciate your valued feedback. We are glad that we exceeded your expectations during your recent stay. We hope to see you again soon!

Thank you for staying with us and for giving us a perfect rating. We strive to provide excellent customer service to every guest. We are ecstatic to know that we exceeded what you expected. We wish you safe travels and hope to see you again soon!

Thank you for staying with us. Se e you again soon!

Thank you for staying with us. We appreciate the perfect rating. We are glad that you enjoyed your stay and hope to see you again soon!

Dear Timothy, Thank you for taking the time in letting us know how we are doing as a property. We are glad that during your stay we met all your expectations and hope to welcome you again to the property.

Dear Carole, Thank you for taking the time in filling out our complimentary survey. We hope to welcome you back to the property in the future and hope that we exceed your expectations then.

Dear Joseph, We apologize that during your stay we did not meet your expectations. We strive for excellence for all our guests. We hope that during your stay you were able to let our staff know of any issues that may have occurred. We hope to welcome you back soon and wish you safe travels.

Dear Linda, Thank you for letting us know as a property how we are doing. We strive for the best. We hope to welcome you back to our property in the future and wish you safe travels.

Dear Heather, Thank you for taking the time in letting us know how as a property we are doing. We strive to make sure all our guests feel welcome and have a pleasant stay. We hope to welcome you back to our property and wish you safe travels.

Dear Li, We do apologize you experienced some issues during your stay. We are an outdoor property but we always want to make sure our guests are comfortable. We hope to welcome you back to our property in that future.

Dear Timur, Thank you for taking the time in filling out our complimentary survey. We are glad to hear that you were able to enjoy all the amenities our property provides. We hope to welcome you back to our property in the future.

Dear Jennifer, Thank you for taking the time in answering our survey. We strive to make it a better experience with each guests' stay. We hope to welcome you back to the property soon and wish you safe travels.

Dear Rachid, Thank you for reaching out to us after your stay. We apologize that you had to take your bags to the room. We do try to make sure all our guest are able to be accommodated well. During the date of your stay we were very busy with different guests and were completely sold out. We do apologize for the inconvenience and hope to welcome you back to the property again.