Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 36 de 37 avaliações" "
10 - Excelente
36
Nota 8 - Boa. 1 de 37 avaliações" "
8 - Boa
1
Nota 6 - Ok. 0 de 37 avaliações" "
6 - Ok
0
Nota 4 - Insatisfatória. 0 de 37 avaliações" "
4 - Insatisfatória
0
Nota 2 - Terrível. 0 de 37 avaliações" "
2 - Terrível
0
10/10
Limpeza
10/10
Serviço e funcionários
10/10
Comodidades
10/10
Condições e instalações da propriedade
10/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
MARCIO
Viagem com a família
27 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelência
Superou todas nossas expectativas em todos os aspectos. Sensacional!
MARCIO
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Stephanie & Michael Lehnort, Management em 9 de mar. de 2024
Dear Marciothank you very much for your phenomenal feedback.We are very pleased that you enjoyed your stay and our service so much. We are happy to share your feedback with our team and hope to see you again soon.Sincerely
10/10 - Excelente
Shalik, Philadelphia
Viagem em grupo, Viagem a dois
2 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was beautiful and quiet and the service was too notch. The pool and and spa area was amazing.
Shalik
Hospedou-se por 1 diária em jan. de 2024
Resposta de Stephanie & Michael Lehnort, Management em 10 de abr. de 2024
Dear ShalikThank you for your great review. It's wonderful to read, that you were so happy with your stay and enjoyed it. We would be delighted to welcome you again next winter.Best regards
10/10 - Excelente
Xavier
3 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Xavier
Hospedou-se por 1 diária em fev. de 2024
Resposta de Stephanie & Michael Lehnort, Management em 10 de abr. de 2024
Dear XavierThank you for your positive feedback. We are very pleased that you enjoyed your stay with us and look forward to your next stay.Best regards
10/10 - Excelente
Lola, Forest Hills
Viagem em grupo, Viagem com a família
18 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Always available transportation to and from ski slopes and to shops. Very friendly staff at ski shop and front desk.
Lola
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Stephanie & Michael Lehnort, Management em 9 de mar. de 2024
Thank you dear Lola for the wonderful feedback.We are always delighted when our guests feel so comfortable with us. We are very happy to share this message with our team and are already looking forward to your next stay with us.Sincerely
10/10 - Excelente
oscar
13 de jan. de 2024
oscar
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Stephanie & Michael Lehnort, Management em 9 de mar. de 2024
Dear Oscarthank you very much for your positive review.We are always delighted when our guests feel so comfortable with us. We are already looking forward to your next stay with us.Sincerely
10/10 - Excelente
Chris
Viagem a dois
14 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A for service, what a great hotel!
Chris
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Stephanie & Michael Lehnort, Management em 13 de jan. de 2024
Dear Chris,Thank you for your extremely positive feedback about our hotel! We are very pleased to hear that you were so satisfied with our service and enjoyed your stay with us.We attach great importance to offering our guests an unforgettable stay and it is always a pleasure to hear that we have been able to live up to this claim.Your words of praise are a great motivation for our entire team to continue to provide first-class service. We hope to welcome you back soon and will be happy to help you at any time.Thank you again for your kind words!With kind regards,
10/10 - Excelente
tania
12 de fev. de 2023
tania
Hospedou-se por 4 diárias em fev. de 2023
Resposta de Stephanie & Michael Lehnort, Management em 11 de mar. de 2023
Dear "Tania"Thank you very much for your great feedback. It's wonderful to see that you enjoyed your stay that much with us.We would be very happy to welcome you again soon.Kind regards
10/10 - Excelente
K
5 de fev. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Exceptional in every way!
It was one of my most memorable experiences. Absolute seamless luxury experience of hospitality, and exceptional service. Private car service to Corviglia base and city center was available at moment's notice. Everyone made sure we were well taken care of. Dining at Da Vittorio was superb. Definitely deserve 10 out of 10!
K
Hospedou-se por 3 diárias em jan. de 2023
Resposta de Stephanie & Michael Lehnort, Management em 11 de mar. de 2023
We are really pleased that you enjoyed your stay with us and our service so much and are very happy to share this with our team. We would be very happy to welcome you again soon.Kind regards
10/10 - Excelente
Abdullah
Viagem com a família
14 de fev. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel
Abdullah
Hospedou-se por 2 diárias em fev. de 2022
Resposta de Stephanie & Michael Lehnort, Management em 15 de fev. de 2022
Thank you Mr. Abdullah, great to hear, that you enjoyed your stay with us.
We hope to welcome you back soon again.
Kind regards
10/10 - Excelente
Özcan
Viagem a dois
13 de dez. de 2021
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Schönste Hotel in St.Moritz. Sehr Freundliche Personal.
Özcan
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Stephanie & Michael Lehnort, Direktion em 18 de dez. de 2021
Liebe/r Özcan
vielen Dank für Ihre hervorragende Bewertung. Es freut uns immer sehr, wenn sich unsere Gäste bei uns so wohl fühlen. Wir werden Ihr Feedback sehr gerne intern weiterleiten und hoffen, Sie bald wieder bei uns begrüssen zu dürfen.
Herzliche Grüsse und frohe Weihnachten
10/10 - Excelente
Ilona
23 de fev. de 2020
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Greta
Wspaniałe,cudowne miejsce warte polecenia
Ilona
Hospedou-se por 3 diárias em fev. de 2020
Resposta de Carlton Hotel St. Moritz em 25 de fev. de 2020
Dear Greta,
Thank you very much for your kind feedback. We are very happy that you have enjoyed your stay.
Looking forward to welcoming you back in future.
Yours sincerely,
Philippe D. Clarinval
10/10 - Excelente
Viajante verificado
23 de fev. de 2020
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great stay
Great stay. Great service.
Viajante verificado
Hospedou-se por 3 diárias em fev. de 2020
Resposta de Alisa em 24 de fev. de 2020
Thanks a lot!
10/10 - Excelente
Lin, MD
Viagem a dois
19 de fev. de 2020
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
If I could give The Carlton St. Moritz a rating beyond excellent, I would do it in a heartbeat! From the time we arrived, to the time we left— everything was perfection. I really can’t express how much they blew me away with their sincere attentiveness and warmth. Every single staff member we encountered during our stay was amazing! There was nothing that we requested that they didn’t take care of. This is beyond a 5-star hotel in my eyes. I can’t wait to revisit and enjoy this beautiful property and it’s wonderful staff again! Absolutely phenomenal!
Lin
Hospedou-se por 4 diárias em fev. de 2020
Resposta de Carlton Hotel St. Moritz em 19 de fev. de 2020
Dear Lin,
Thank you very much for taking the time to give us feedback about your recent stay at the Carlton Hotel St. Moritz.
I am truly glad about this wonderful experience that each and everyone created for you.
It will be our great pleasure to welcoming you back in future to create more memorable moments that will enrich your life.
Until then, wishing you all the best.
Yours sincerely,
Philippe D. Clarinval
General Manager
10/10 - Excelente
Viajante verificado
16 de fev. de 2020
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Viajante verificado
Hospedou-se por 4 diárias em fev. de 2020
Resposta de Carlton Hotel St. Moritz em 19 de fev. de 2020
Dear Guest,
Thank you very much for your 5/5 rating.
Looking forward to welcoming you back in future.
Kind regards,
Philippe D. Clarinval
General Manager
10/10 - Excelente
Viajante verificado
Viagem a dois
23 de dez. de 2019
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Carlton is obviously a five-star hotel. Everything is top notch in the staff is incredible. Every one of the staff went out of their way to make sure that it was the best stay ever. Rooms were incredible and the view was outstanding. Restaurants were also fantastic. If I could give the six stars I would. Best hotel I’ve ever stayed at by far.
Viajante verificado
Hospedou-se por 2 diárias em dez. de 2019
Resposta de Alisa em 23 de dez. de 2019
Dear Sir or Madam,
Thank you very much for your wonderful and motivating review about your stay at the Carlton Hotel St. Moritz.
We are happy to share your words with the entire team, who will all be happy to welcoming you back in future.
If you wish to share your experience with other guests as well, we will be glad to find your feedback also on tripadvisor.
For any future bookings, please do not hesitate to contact us anytime, we will be honored welcoming you back to your new favorite hotel.
Merry Christmas and a Happy New Year.
10/10 - Excelente
Viajante verificado
11 de fev. de 2019
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Viajante verificado
Hospedou-se por 3 diárias em fev. de 2019
10/10 - Excelente
Viajante verificado
11 de fev. de 2019
Viajante verificado
Hospedou-se por 3 diárias em fev. de 2019
10/10 - Excelente
mja
Viagem a dois
25 de jan. de 2019
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
One of the nicest hotel stays we have ever had. Nice touches included Bentley car transportation, top of the line amenities, complimentary fruit & water in room daily. Staff was so nice and accommodating it was truly a pleasure to stay there.
mja
Hospedou-se por 5 diárias em jan. de 2019
Resposta de P. Clarinval, General Manager em 4 de fev. de 2019
Dear Mja
Thank you so much for staying at Carlton Hotel and especially for taking to time to write these lovely words for us. What an amazing review! We are very happy to read that you enjoyed your time in St. Moritz and it makes us very proud and impressed to read your wonderful feedback of our services, as well as our staff members. We will share your words with the entire team and are looking forward to pampering you again soon!
Wishing you all the very best in the meantime.
Kind regards from sunny St. Moritz
Philippe Clarinval
and the entire Carlton team
10/10 - Excelente
Viajante verificado
25 de jan. de 2019
Viajante verificado
Hospedou-se por 5 diárias em jan. de 2019
Resposta de P. Clarinval, General Manager em 4 de fev. de 2019
Dear guest
Thank you very much for staying at Carlton Hotel - St. Moritz and for sharing this great review with us. We are very happy that you enjoyed your vacation to the fullest. We are looking forward to welcoming you again soon!
Kind Regards from sunny St. Moritz
Philippe Clarinval
and the entire Carlton team
10/10 - Excelente
Viajante verificado
25 de jan. de 2019
Viajante verificado
Hospedou-se por 5 diárias em jan. de 2019
Resposta de P. Clarinval, General Manager em 4 de fev. de 2019
Dear guest
Thank you very much for staying at Carlton Hotel - St. Moritz and for sharing this great review with us. We are very happy that you enjoyed your vacation to the fullest. We are looking forward to welcoming you again soon!
Kind Regards from sunny St. Moritz
Philippe Clarinval
and the entire Carlton team
10/10 - Excelente
GIRIK
22 de dez. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
GIRIK
Hospedou-se por 7 diárias em dez. de 2018
Resposta de Philippe Clarinval - General Manager em 26 de dez. de 2018
Dear GIRIK
Thank you so much for staying at Carlton Hotel St. Moritz and especially for taking the time to share your experience with us.
It makes us very proud and impressed to read your wonderful review of our hotel and your stay. It is our highest priority to make our guests feel welcome from the very first second and to make their stay the most memorable and perfect one.
We are more than happy that you enjoyed your time in St. Moritz to the fullest and looking forward to welcoming you again soon.
In the meantime we wish you all the best.
Kind regards from sunny St. Moritz
Philippe Clarinval
and the entire Carlton team
info@carlton-stmoritz.ch
+41 81 836 7000
10/10 - Excelente
Viajante verificado
20 de dez. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfection!
The service at Carlton Hotel was top-notch! Staff were attentive without being overwhelming, and always wanted to ensure I had a great stay. The lounge is really comfortable with a great fireplace, and staff in the dining room at breakfast were very friendly and always ready with more coffee (thank you Giovanni!). The room was exceedingly comfortable (if a bit dated in design) and had spectacular views of the lake. Definitely the best place to stay in St Moritz!
Viajante verificado
Hospedou-se por 2 diárias em dez. de 2018
Resposta de Philippe Clarinval - General Manager em 26 de dez. de 2018
Dear Anonymus
Thank you so much for staying at Carlton Hotel St. Moritz and especially for taking the time to write these lovely words for us.
What an amazing review! We are more than happy that you enjoyed your stay to the fullest.
We will share your feedback with the entire team and are looking forward to welcoming you back soon.
In the meantime we wish you all the best.
Kind regards from sunny St. Moritz
Philippe Clarinval
and the entire Carlton team
info@carlton-stmoritz.ch
+41 81 836 7000
10/10 - Excelente
Viajante verificado
17 de dez. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Sehr empfehlenswert! Super Hotel und top servic. Ist immer wieder ein besuch wert
Viajante verificado
Hospedou-se por 1 diária em dez.. de 2018
Resposta de Philippe Clarinval - General Manager em 21 de dez. de 2018
Sehr geehrte/r Anonymus
Herzlichen Dank für Ihre tolle Bewertung.
Es freut uns sehr, dass Sie Ihren Aufenthalt im Carlton geniessen konnten.
Wir hoffen, dass wir Sie bald wieder im Carlton Hotel begrüssen dürfen und wünschen in der Zwischenzeit alles Gute.
Beste Grüsse aus dem sonnigen St. Moritz
Philippe Clarinval
mit dem gesamten Carlton Team
8/10 - Boa
Silvia
5 de abr. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
excellent
A good deal for a five star hotel. I liked the fact that room service was great and cheap, and goodies offered in the room were free!
Silvia
Resposta de Carlton Hotel St. Moritz em 11 de abr. de 2018
Dear Silvia
Thank you so much for sharing this amazing review with us! We truly enjoyed reading your description and feel very happy that you loved Carlton Hotel and had the most perfect stay. Seeing our guests as happy and satisfied as you is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at Carlton Hotel from the very first second and our whole team strives to make your stay perfect. Thank you for your kind words! We are looking forward to welcoming you again next winter season 2018/ 2019.
Kind Regards from snowy St. Moritz
Philippe Clarinval
and the entire Carlton team
10/10 - Excelente
Fabian
12 de mar. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fabian
Hospedou-se por 1 diária em mar. de 2018
Resposta de General Manager, Carlton Hotel St. Moritz em 13 de mar. de 2018
Thank you for this great review! We appreciate it very. All the best from snowy St. Moritz.
Philippe Clarinval
and the entire Carlton team
10/10 - Excelente
Viajante verificado
9 de mar. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect location
The hotel is perfectly located from everything. The service and staff is excellent. The restaurants and food were amazing. I would definitely recommend it. They made our stay even more worthwhile
Viajante verificado
Hospedou-se por 3 diárias em mar. de 2018
Resposta de General Manager, Carlton Hotel St. Moritz em 13 de mar. de 2018
Dear guest
Thank you very much for staying at Carlton Hotel St. Moritz and for sharing this great review with us and especially for taking time to write these lovely words for us. We are very happy that you enjoyed your vacation to the fullest. It is a perfect reward for our daily work to hear that our guests had a great time at the Carlton Hotel. We will absolutely share your praise with our entire team and are looking forward to having you again soon!
Kind Regards from snowy St. Moritz
Philippe Clarinval
and the entire Carlton team
10/10 - Excelente
Andrew, Los Angeles, CA
17 de dez. de 2017
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best Skiing Resort in Europe
Just blown away by the overall experience of the hotel. The service, room, amenities, spa, etc were all superb. Will be booking my stay next year ASAP!
Andrew
Hospedou-se por 3 diárias em dez. de 2017
10/10 - Excelente
xiying
25 de dez. de 2016
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Everything is wonderful. Unforgettable experience!
xiying
10/10 - Excelente
Shadi, Dubai
25 de mar. de 2016
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing Stay in St Moritz
Amazing hotel with lot of activities around
Shadi
10/10 - Excelente
Desire, Zwijndrecht
19 de fev. de 2016
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Top
Geweldig!
Desire
10/10 - Excelente
SOHO
26 de jan. de 2015
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Perfekte Erholung
Ein wunderbares Hotel! Erstklassig in allen Bereichen - sensationeller Service - erstklassiges Personal und ausgezeichnete Küche!
SOHO
10/10 - Excelente
Viajante verificado
27 de fev. de 2014
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Resposta de DBachofen em 20 de jun. de 2014
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Dominic Bachofen
General Manager
10/10 - Excelente
T, Brisbane
21 de dez. de 2013
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastic hotel for a little luxury
This was without doubt the best hotel we have ever stayed in for service. The staff made you feel welcome and couldn't do enough for us. I have stayed in many five star hotels previously and would rate this a six rather than five it was so superior to any other hotel I have stayed in. The staff seemed to be genuinely wanting you to enjoy your time with them. The fact that they met us at the station without us asking is just one of the lovely touches that occurred.
The hotel indoor outdoor pool was divine so well set up and comfortable I used it every day. The meals were outstanding even when we had the half board option included in our price. We were very lucky with the weather as it was outstanding. All the lovely touches in the room were also appreciated like the mini bar being part of the cost and some nice chocolates and fruit on arrival. The room was a great size and the views over the lake just magnificent from our balcony. The bathroom was the best size and appointment on any I have stayed in. The price was a little more than some five star but worth every cent if you want a special treat.
T
Resposta de DBachofen em 21 de jun. de 2014
Dear Guest,
Thank you for the great review of our hotel and the 6 stars! We are glad that you enjoyed your stay and hope to see you again this winter in St. Moritz
Sincerely,
Dominic Bachofen
General Manager
10/10 - Excelente
Serena
3 de abr. de 2013
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best of the best
Love the hotel when the moment we walk in, the best service. Beautiful room with wonderful lake view and warm welcome make our St Moritz trip memorable. Highly recommended!!!
Serena
Resposta de DBachofen em 20 de jun. de 2014
Dear Guest,
Thank you for the great review of our hotel and the recommendation! We are glad that you enjoyed your stay and hope to see you again this winter in St. Moritz.
Sincerely,
Dominic Bachofen
General Manager
10/10 - Excelente
Viajante verificado
13 de mar. de 2013
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastisk oplevelse
Et af de bedste hoteller, vi nogensinde har boet på. Service, personale, beliggenhed, mad - alt var i top. Vi glæder os allerede til at komme tilbage.
Viajante verificado
Resposta de DBachofen em 20 de jun. de 2014
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again in St. Moritz soon.
Sincerely,
Dominic Bachofen
General Manager
10/10 - Excelente
Andrea
6 de mar. de 2013
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Service und Aufmerksamkeit des Personal war ausgezeichnet. Das Hotel ist kinderfreundlich und stellt jegliche Infrastruktur zur Verfuegung (incl. Wickeltisch und Kinderbett).
Andrea
Resposta de DBachofen em 20 de jun. de 2014
Lieber Gast,
Vielen Dank für die tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Sie Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie und Ihre Kinder bald wieder bei uns begrüßen zu dürfen!
Mit freundlichen Grüßen aus St. Moritz
Dominic Bachofen
General Manager
10/10 - Excelente
Junges Paar
31 de jan. de 2013
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Einfach nur Traumhaft!!
einfach nur fantastisch. alles!!!
Junges Paar
Resposta de DBachofen em 20 de jun. de 2014
Lieber Gast,
Vielen Dank für die tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Sie Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Mit freundlichen Grüßen aus St. Moritz
Dominic Bachofen
General Manager