Thank you for the 4 out of 5. Looking forward to providing you with a 5 star experience in the future.

Thank you for taking the time to share your positive feedback. We're thrilled that you enjoyed our clean and comfortable accommodations and the attentiveness of our staff. We look forward to welcoming you back soon.

Thank you for the 5 out of 5!

Thank you for sharing your experience with us! We're happy to hear that you received great service from our staff and enjoyed our rooms. We will share your comments with our Food and Beverage team to ensure these events do not happen again. We look forward to welcoming you back soon and providing you a 5 star stay.

Please reach out to us should you have further feedback regarding your stay.

Thank you for taking the time to share your positive feedback. t's heartwarming to hear that you enjoyed our facilities and found our staff to be pleasant. We look forward to welcoming you back soon!

Thank you for the 5 out of 5 Jennifer!

Thank you for the 5 out of 5!

Thank you for the 5 out of 5!

Hi Isaac , Thank you for your feedback

Dear Kamarla,Thanks so much for the great 5 star review! We are indeed super lucky to have such a beautiful hotel in such a unique and historic building. Hopefully you got some cool photos and made some great memories. Come back for another visit during baseball season! We are just 5 blocks from Busch Stadium.

Hello Renne , thank you for your feedback and it nice to heard you had a good experience with. Sorry that we did not meet your expectations your feedback about the microwave will be mentioned to our Gm.

Dear Quenna,Thanks so much for the great review! I hope you made some great memories here at The Pennywell and you come back during baseball season for a St. Louis Cardinals game!

Hello Darla, Thank you for staying with us and feedback go a long way. i will make sure that this is communicated to the rest of the staff

Daniel,I am so sorry for your poor experience while staying as our guest. When I saw this, I immediately put the room out of service and went to take a look myself. We have replaced the shower head and hung a different shower curtain. In the future, please dont hesitate to let us know in the future if there is ever anything that we can do to improve your stay. We would have gladly addressed this on the spot. Nonetheless, I feel horrible that you were left with such an impression of the Pennywell. I hope you are willing to give us another try the next time you are in St. Louis.

Dear Matthew,Thanks for reaching out to us with a great 5 star review. Im sorry that you felt parking was a bit too expensive. Our parking charge is in the same range as all downtown hotels that have a gated, secured garage. While I understand it is a cost that many guests dont want to incur, we never force our guests to use the garage across the street or valet. Our guests always have a choice of where to park, but in order to be in a covered, gated, and secure garage in a downtown location, there is a premium that comes with that. The garages downtown are not typically owned or managed by the hotels themselves, they just provide a safe, nearby option. We appreciate the feedback. Next time you visit us, we would be happy to let you know where there are on-street options where you can pay a meter, but it typically requires you to wake up early to feed the machine before the meter maids start their rounds. Let us know if you would like some other options next time; we would be provide those options.

Dear Tracy,Thanks so much for the kind words. We are so lucky to have such a beautiful hotel inside of such a historic and iconic building here in St. Louis. Please tell your friends and family about us and come back to see us soon.

Thank you very much for your feedback. we hope to see you soon again

Thank you very much for your feedback

Thank you very much for your feedback. we hope to see you soon again

Dear Moises,Thanks so much for such a wonderful review and a great photo from your stay! I am so happy that you were impressed and left with a positive impression. Please tell your friends and family about us and come back and see us soon.

Dear Michel,Thanks so much for taking the time to leave us a perfect 5-star review. So glad you enjoyed your visit to The Pennywell. Please tell your friends and family about us and come back to see us again soon.Best,Alex Cass-Assistant General Manager

Dear Reginald,Thanks so much for taking the time to leave us a perfect great review. So glad you enjoyed your visit to The Pennywell and that you had a chance to meet our wonderful team. If there is anything we can ever do to improve your stay, please never hesitate to let us know so we can make it right on the spot. Please tell your friends and family about us and come back to see us again soon.Best,Pennywell Guest Services

Dear Don,Thanks so much for taking the time to leave us a perfect 5-star review. So glad you enjoyed your visit to The Pennywell. Please tell your friends and family about us and come back to see us again soon.Best,Alex Cass-Assistant General Manager

Dear Don,Thanks for staying with us and taking time to let us know that you enjoyed your visit. Come see us again soon.Best,Alex Cass-Assistant General Manager

Dear Andrew,Thanks so much for taking the time to leave us a perfect 5-star review. So glad you enjoyed your visit to The Pennywell. Please tell your friends and family about us and come back to see us again soon.Best,Alex Cass-Assistant General Manager

Dear Jasmine,Thanks so much for taking the time to leave us a perfect 10 review. So glad you enjoyed your visit to The Pennywell; we hope you come back to see us again soon.Best,Alex Cass-Assistant General Manager

Dear Scott,Thanks so much for taking the time to write to us and leave us a great review. I am glad you enjoyed meeting our friendly team. I have never heard this feedback before about the walls appearing to be thin; the building was built in 1885 and is predominantly brick and concrete. If there is ever anything we can do to improve your stay, please let us know on the spot. We would have gladly reached out to the other hotel guests that were being loud, or offered to move you to another room. Thanks for letting us know, and we hope you come back for another visit to The Pennywell soon.

Dear Nancy,WOW! What a great review! I am so happy that you had a positive and memorable visit to St. Louis. We are so lucky to be so centrally located downtown, with quick access to all of the area attractions. Glad you enjoyed the St. Louis Blues game! That is one of my favorite activities in this city. Please come back and see us soon.

Dear David,We are so happy to hear that you loved your visit to The Pennywell. Hopefully you will come back during baseball season for a Cardinals game; we are just a quick 5 block walk to Busch Stadium, and only a ten minute walk to The Enterprise Center for Blues games. Hopefully we will see you again soon.

Dear Avery,Thanks so much for taking the time to leave us a perfect 5-star review. So glad you enjoyed your visit to The Pennywell. Please tell your friends and family about us and come back to see us again soon.Best,Alex Cass-Assistant General Manager

Dear Zachary,Thanks so much for taking the time to leave us a perfect 5-star review. So glad you enjoyed your visit to The Pennywell. Please tell your friends and family about us and come back to see us again soon.Best,Alex Cass-Assistant General Manager

Dear Mark,Thanks so much for taking the time to leave us a perfect 10 review. So glad you enjoyed your visit to The Pennywell; we hope you come back to see us again soon.Best,Alex Cass-Assistant General Manager

Dear Umamaheswari,We are so happy you enjoyed your stay with us! Thanks for the great review! As a Southern scratch kitchen concept, The Pennydrop does not have many vegan options, you are right. However, we are always happy to get creative and provide some yummy dining options for those with dietary preferences. We also have a knowledgeable guest services team that can point you in the right direction next time you are in town. Thanks for the great feedback and we hope you come back to see us again soon.Best,Pennywell Guest Services

Dear Sabrina,Thanks so much for taking the time to leave us a perfect 5-star review. So glad you enjoyed your visit to The Pennywell. Please tell your friends and family about us and come back to see us again soon.Best,Alex Cass-Assistant General Manager

Dear Robert,Thanks for taking the time to leave us a great review. Please tell your friends and family about us and come back soon.

Dear Shelby,Thanks for the great feedback! Glad you loved your stay. Next time you are here, please dont hesitate to ask for assistance. The alarm clocks have a wireless charging feature as well as USB ports on them. We also have adaptors here at the reception area if you need.

Thank you so much for your feedback! We take our guests feedback and use it as our most important tool when developing and bettering our hotel on a daily basis! Best, Kena Bogan (Guest Services Manager)

Hello Alexis, Firstly, I would like to start off by saying we greatly appreciate all feedback we receive from our guests and use it as our first tool when considering ways to improve and grow our hotel. We strive to give our guests the best experience possible, especially when it comes to customer service. I am very sorry that you did not experience this, please rest assured that this issue has been taken care of, our sincerest apologies to you. As far as the view goes, as long as we have a room with a view available, we would be more than happy to put you in a room with a nicer view upon check-in. As I mentioned, we strive to give our guests an experience! So please, if you are willing to stay with us again, we would love to give you the true Pennywell experience!Best, Kena Bogan (Guest Services Manager)

Thank you so much for your feedback! We take our guests feedback and use it as our most important tool when developing and bettering our hotel on a daily basis! Best, Kena Bogan (Guest Services Manager)

Thank you so much for your feedback! We take our guests feedback and use it as our most important tool when developing and bettering our hotel on a daily basis! Best, Kena Bogan (Guest Services Manager)

Dear Samuel,Thanks for the nice review! Sounds like we missed the mark in a few areas, but it gives us a good idea of where we can improve. We have an extensive fitness center on the ground floor. Please let us know on the spot if there is ever anything we can do to make your visit more enjoyable. We are always happy to help. Hopefully we will have you back with us again in the future.

Thank you so much for your feedback! We take our guests feedback and use it as our most important tool when developing and bettering our hotel on a daily basis! Best, Kena Bogan (Guest Services Manager)