Thank you for your feed back we appreciate all comments Hope you will return n the very near future. Best wishes. Nena

We appreciate you taking the time to comment, thank you. We look forward to welcoming you back here soon. best wishes. Nena

Dear Sir/ Madam, Thank you for your review. We are on the verge of total renovations and refurbishing. The studios have already been equipped with new furniture the other rooms will be finished in a few months. I do hope you will give us the opportunity to serve you better in the future. Thanks again for your honest comments.

Thank you for posting a review. We welcome all feed back.

Thank you for your review. I shall let reception know of their helpfulness. Our restaurant is privately leased but they have let us down so we have ended their contract. We are also in the middle of lots of changes and in the near future there will be a full refurbishment. I do hope you will come back at the end of our renovations some time later this year.

Dear Euhlah, I sincerely apologize for the "NO Restaurant Service" The restaurant is privately owned and recently they have been having limited opening hours. We have ended the contract with them and so from February 1st. another arrangement will be in place. I am very sorry to know you were affected.

Dear Jenner, having checked your booking it appears you arrived after our front desk was closed and left early the following morning. Our security guard is trained to check guests in after hours. I am sorry you did not get the opportunity to interact with our staff. Not sure what happened with the hot water but all our rooms o have hot water. I can only think that early morning the water may have had to run for a little while to heat up. I am very sorry about that.

Dear Mr. Christopher, Thank you very much for your kind comments. We do strive for cleanliness and friendliness. We look forward to serving you soon again. All the best for 2020.

No comments here

cannot see the comments to respond

Thank you very much for understanding our present position. We do hope to be completely refurbished in the near future and that our restaurant will be up and running serving all meals daily. I will let the girls know of your kind words about them. Do come back soon!

Thank you for taking time to write a comment. Thank you for your compliments. We look forward to serving even better in the near future as we are going through some changes at this moment.

Thank you for your practical review. Off and on our internet service seem to fail us. We did have to change a router recently which was damaged by heavy winds and rain. I am so sorry, we do not offer shuttle service so I will have to delve into where this information is coming from. The restaurant is usually open all day, but when it is quiet they open for breakfast and dinner and usually keeps a check on who will be needing lunches. I do apologize for that. Again thank you for your review, I hope you will come back soon when we are able to serve you better.

Thank you very much for your kind words. We have asked that the shuttle service which is no longer available, be removed off our site. Thank you for pointing this out to us. Please come back and stay with us soon we would love to see you again.

Thank you very much for taking the time to write a review. Please come back ... We would love to have you.

Thank you for your feed back we do try to satisfy our guests as far possible. We look forward to welcoming you back here soon.

Thank you for taking time to write a review. we are aware, the hotel needs upgrading we have started. A bit at a time. I am happy the staff was able to assist.

Thank you for your kind comments we do try. I shall let the staff know of your satisfaction with them. Do come back soon again.

Thank you for your comments we always appreciate feed back. Our rooms are in the process of being upgraded. Not sure which room you occupied but furniture and appliances are being upgraded. We are doing it slowly. The restaurant is privately leased but I shall certainly mention your concerns to the chef.

Thank you for your honest review it is always appreciated. We are in the process of upgrading we are doing the rooms one by one hopefully within the year the premises should have a new look. All our rooms are equipped with coffee maker or kettle microwave refrigerator and cable. I do not understand "facilities non existent." coffee and tea are usually put in rooms. I apologize if you did not receive any. Hope you will return sometime later to enjoy the refurbished premises.

Thank you very much for taking the time to write a review. I am happy we were able to make your stay comfortable here. We look forward to welcoming you back soon. Stay healthy, best wishes.

We are in the process of upgrading, hopefully by the next busy season we will be ready. I wish you had told us about the shaky toilet we do have maintenance on property this could have been rectified instantly. I will ask all housekeepers to check to ensure no one else experiences this. We will be changing most tubs to showers very shortly. There is an an ironing board at reception which once requested will be taken to your room immediately. I am sorry for the inconveniences but thank you for letting us know. We hope you will come back another day soon after we have refurbished.

Dear Ms. Christian, Thank you for taking the time to write a review. Within a month or so the Anchorage will be undergoing major repairs and refurbishing. I am not sure who attended to you at the front desk but we do have 2 staff on probation at the moment. I wish I could get some more information regarding this. We are aware of the maintenance issues, there is a lot to be done but we do strive for excellent service to our guests. I do hope you will com back again after a few months after we have renovated. I apologize for any inconvenience caused.

I am very sorry you got wet going to your room . Unfortunately this one of the few areas that is not covered. We do have umbrellas at reception for that reason. Apparently due to the dry weather a lot of leaves were in the guttering and when the rains came the guttering over flowed. This has since been cleared.

Thank you for your rating, thank you for staying with us.. We do hope the next time you visit we may be able to serve you better.

Thank you very much for such honest comments. I have asked maintenance to go through the rooms and check all toilets and showers. I have to apologize for our pool. Recently the hotel was fully booked, for a few days the pool was in full use and our daily maintenance was not enough so although it was clean it did appear cloudy. I hope you wil come back another day when we will serve you better.

Thank you for you comment. We do hope you return soon to give us the opportunity to serve you better.

I am happy to know our hotel was to your satisfaction. thank you for the kind comments. At the moment our roads are under major repairs, By next year we should have wonderful roads.

Thank you for taking the time to write a review. We are in the process of commencing upgrading shortly. We look forward to welcoming you back soon

Thank you so much for your kind comments. We are aware of the "TLC" needed and will be addressing this very soon. I will let the staff know that you thought they were great! they do try to please all guests as far possible.

Thank you for your kind comments. We are in the process of refurbishing so hopefully by next season there will be an overall upgrade.

I am sorry you were uncomfortable while here. We do have a security guard on premises from 7.00pm to 7.00am. He sits under the covered deck just where one passes to go to the back. The front desk closes at 8.00pm but the security guard answerers all calls directed to the switch board. He also checks in all guests arriving after 8.00pm. He is usually very visible and very helpful. I am sorry he was not around to escort you to your room. He may have been making his checks at that time. He also has a cell number , the number is at the back of your front door. When he is on his rounds guests can call him on that phone.

Thank you for your rating. At the moment we are in the process of refurbishing. I hope at your next stay you will see a noticeable difference. Thank you for your comments

Thank you for the time taken to comment. We are in the process of upgrading the entire property, hope you will come back one day when we may be able to serve you better. to enjoy our refurbished

Dear Guest, Your feed back means a lot to us. I am sorry to hear you were not satisfied with our hotel. If you can be more specific I will surely address the problem. If we know what is wrong we can make it better for future stays. I do hope you will give us another chance to serve you better.

Thank you very much for taking the time to write a review. For the period you stayed with us we were completely booked. It is only at this time one realizes all the little things that are out. Thank you for allowing us the time to make things right. I am very sorry for the inconvenience caused and hope that you will return some time soon.

Thank you very much for taking the time to write a review. I will happily pass on your kind words to the staff. We are gradually upgrading our rooms hopefully they will all be ready for next season.

Our ratings are important to us. We hope to be completely refurbished by the end of summer. I do hope you will come back then to enjoy our upgraded property. thanks for you comment.

I apologize for your AC cutting out later in the evening. The remote may have just needed to be reset. After our reception closes, the Security is there to assist. We hope to have all our rooms upgraded for the next season. Thank you for your review.

Thank you very much for taking the time to write such a review. Thank you for your kind comments We do try to make our guests comfortable and satisfied.

so sorry you had such experiences. I will ask about thread bare towels because we buy towels by the cases every 4 months. We were certainly not aware of the toilet situation, we have maintenance on property who fixes these things in a jiffy. I apologize profusely for the above.

Sorry about the mixup, All our rooms are double occupancy the smaller rooms can only fit one double bed. I can just assume that you were sharing and not a couple. We always have extra beds to accommodate persons sharing. So although some of our larger rooms usually have one double bed they can be easily outfitted with 2 beds. Thank you for your kind comments about the staff, I shall certainly pass on the message.

Thank you for taking the time to write a review. I am happy you enjoyed interaction with the staff. We look forward to welcoming you back soon.

We appreciate your feed back. We do have 3 category rooms and only our standard rooms have not yet been completely refurbished. Very soon we will have no more big back TVs. I would like to offer you an upgrade the next time you visit. because I would like you to experience our superior or studios where there are 32 and 40" flat screen TVs and king size beds and with pool and sea views. Hope you consider staying with us again.

Thank you for staying at the Anchorage Inn. I do hope you will return one day.

I am very sorry to hear that you were disappointed with your room. We have 3 category rooms and would have happily upgraded you if you were not satisfied ,had reported same.. We have unlimited WiFi and do not usually have a problem, so not sure what happened there. We do all in our power to make our guests comfortable so please if you report faults we will certainly pay attention. Ants can so easily get into the rooms we are always on the look out. We do have a pest control program and try to keep our rooms ant free but a mere crumb attracts them, I am very sorry about the ants we will be more vigilant in the future. Thank you for your comments it does help us to keep up our standards.

Thank you very much for your positive comments we do try to satisfy our guests as far possible. I will let the dining room know you enjoyed your breakfast.

Thank you very much for your obviously genuine honest review. I shall certainly check to see why your oven did not work. Thank you for recognizing what we are. A budget Caribbean country Inn. We strive for friendliness cleanliness and service to our guests. I am happy to know you used the local buses. I will be looking into the "spotty Wi Fi" as we pay for a premium package. We look forward to welcoming you back to the Anchorage Inn. Best wishes for 2019.