Dear Gilmara Thank you for taking the time to review your stay we are extremely pleased to see you had a positive experience with us making your visit both memorable and enjoyable We hope to welcome you back in the future Kind regards Rachel Guest service manager

Dear JasonThank you for taking the time to review your stay, I was disappointed to learn you had some issues with cleanliness, we do follow the IHG Way of clean so my apologies that you found we fell short in this area We always aim to rectify any problems when they are brought to our attentionWe hope we can welcome you back for a better experience in the futureKind RegardsRachelGuest Service Manager

Dear DishaThank you for taking the time to score your recent experienceWe are pleased to see you had a pleasant stayIt will be pleasure to welcome you back soonKind RegardsRachelGuest Service Manager

Dear Pat Thank you for sharing your feedback with we are pleased to see you had a pleasant stayWe look forward to welcoming you back in the futureKind RegardsRachelGuest Service Manager

Dear JohnThank you so much for leaving us a an amazing score of 5/5 on your recent visit to our hotelWe are delighted you enjoyed your stayIt will be our pleasure to welcome you back soonKind RegardsRachelGuest Service Manager

Dear PaulThank you for sharing this amazing feedback with us we delighted you had another excellent stay We look forward to welcoming back again soonKind RegardsRachelGuest Service Manager

Dear JackieThank you for your feedback we are pleased you had a great stayWe hope to welcome you back in the futureKind RegardsRachelGuest Service Manager

Dear KeithThank you for your feedback we apologise that one lift was not in service during you stay this is due to waiting for a specialist partWe hope to welcome you back in the futureKind RegardsRachelGuest Service Manager

Dear Elizabeth,Thank you for your kind review. We are please to see you enjoyed your stay and hope we can welcome you back in the future.Kind regards,AmandaGuest service manager

Dear Michael,Thank you for taking the time to leave a review. We are sorry to see on this occasion we didn't get everything right. I do hope you will reconsider staying again in the future.Kind regards,AmandaGuest service manager

Dear PaulThank you for sharing this amazing feedback with us we are delighted you enjoyed your experience with us and it was also a joy to see we come recommendedWe look forward to welcoming you back soonKind RegardsRachelGuest Service Manager

Dear LorraineThank you for sharing your feedback we are delighted to know you had an enjoyable stay We hope to welcome you back soon Kind regardsRachel Guest Service Manager

Dear NatalieThank you for taking the time to score your recent stay we are delighted you had an enjoyable experirenceWe look forward to welcoming you back soon Kind regardsRachelGuest Service Manager

Dear Wendy Thank you for sharing your experience with us we are delighted you liked our location and all services provided We are sorry the lamps did not work we will get this looked at We hope to welcome you back soon Kind regards Rachel Guest service manager

Dear Daniele Thank you for leaving this lovely review on your recent stay we are delighted we look after you and your furry friend so well We look forward to welcoming you back in the future Kind regards Rachel Guest service manager

Dear LauraThank you for taking the time to score your recent visitto our hotelWe are delighted you enjoyed your stayit will be a pleasure to welcome you back soonKind RegardsRachelGuest Service Manager

Dear Robert Thank you for leaving this great review on your recent stay we are extremely pleased to see you had an enjoyable visit We hope to welcome you back soon Kind regards Rachel Guest service manager

Dear Brett Thank you for taking the time to review your stay we are delighted you had an enjoyable stay we apologise that one lift was out of order due to waiting for a part We hope to welcome you back soon Kind regards Rachel Guest service manager

Dear Paul Thank you for sharing your feedback with us we are delighted we gave you a faultless experience We look forward to welcoming you back in the future Kind regards Rachel Guest service manager

Dear Zech Thank you for sharing your feedback with us we are pleased you had a comfortable stay we are sorry that you experienced some issues at the breakfast buffet we are currently in one of our most busiest holiday periods so we apologise for any inconvenience caused We hope we can welcome you back in the future Kind regards Rachel Guest service manager

Dear Leah Thank you for taking the time to share this lovely feedback on your recent stayWe are extremely pleased to see we were able to help you with your daughters allergies and it's great to see we come highly recommended We look forward to welcoming you back in the future Kind regards Rachel Guest service manager

Dear Martin Thank you for taking the time to score your recent stay we are pleased you had a comfortable experience We hope to welcome you back soon Kind regards Rachel Guest service manager

Dear MichaelThank you for leaving a great score on your recent visitwe are delighted you had an enjoyable experienceWe hope to welcome you back soonKind RegardsRachelGuest Service Manager

Dear Xuekun Thank you for your feedback we are disappointed to learn you experienced some housekeeping issues during your stay Please rest assured that you comments have been noted and shared with the relevant department to help improve our services in the future We hope we can welcome you back in the future Kind regards Rachel Guest service manager

Dear Xuekun Thank you for your feedback we were disappointed to learn you experienced some housekeeping issues please accept my sincerest apologies , also rest assured I have shared your comments with the relevant department to help improve our services in the future We hope to welcome you back for a better experience next time Kind regards Rachel Guest service manager

Dear Char Thank you for your kind feedback we are delighted you had a pleasant stay We look forward to seeing you again soon Kind regards Rachel Guest service manager

Dear Darren Thank you so much for leaving this amazing review we are extremely pleased to see you had an enjoyable stay We hope to welcome you back in the future Kind regards Rachel Guest service manager

Dear Jacqueline Thank you so much for leaving us this amazing feedback we are delighted you had such a positive experience We hope to welcome you back in the future Kind regards Rachel Guest service manager

Dear Alin Thank you for taking the time to share this amazing score on your recent visit to our hotel We are pleased to see you enjoyed your stay and we look forward to welcoming you back in the future Kind regards Rachel Guest service manager

Dear ChrisThank you for sharing this wonderful feedback with us it was such a joy to see you and a memorable and enjoyable stay We appreciate your kind comments and hope to welcome you back in the future Kind regards Rachel Guest service manager

Dear DavidThank you for leaving this amazing feedback we are delighted to see you enjoyed your staywe hope to welcome you back soonKind regardsRachelguest service manager

Dear Oscar Thank you for your amazing score of 5/5 on your recent visit We are delighted you enjoyed your stay We hope to welcome you back soon Kind regards Rachel Guest service manager

Dear DawnThank you for taking the time to score your recent stay we are delighted you had an enjoyable experience we hope to welcome you back again soonKind RegardsRachelGuest Service Manager

Dear Christine Thank you for taking the time to review your stay we are delighted you enjoyed your visit to our hotel We hope to welcome you back again soon Kind regards Rachel Guest service manager

Dear DanielThank you for taking the time to score your recent stay we are pleased to see you enjoyed your visitWe look forward to welcoming you back in the futureKind RegardsRachelGuest Service Manager

Dear JonathanThank you for taking the time to score your recent stay we are pleased to see you enjoyed your visitWe look forward to welcoming you back in the futureKind RegardsRachelGuest Service Manager

Dear PierreThank you for taking the time to score your recent stay we are pleased to see you enjoyed your visitWe look forward to welcoming you back in the futureKind RegardsRachelGuest Service Manager

Dear JonathanThank you for taking the time to score your recent stay we are pleased to see you enjoyed your visitWe look forward to welcoming you back in the futureKind RegardsRachelGuest Service Manager

Dear Iain, Thank you very much for taking the time to share your feedback with us. We are pleased to see that you enjoyed your break at the hotel. We hope to welcome you again in the future. Kind regards,

Dear Frank, Thank you very much for your feedback. We hope to welcome to you again in the future. Kind regards,

Dear Sharon, Thank you very much for taking the time to complete this review. We hope to welcome you to the hotel again. Kind regards,

Dear Mike, Thank you for taking the time to share your feedback with us. We hope to welcome you again in the future. Kind regards,

Dear Nigel Thank you for taking the time to complete the review we were sorry to hear you did not like the location of your room we are always happy to meet guest requests and could of given you a room closer to reception We hope you had a pleasant visit and it would be a pleasure to welcome you back in the future Kind regards Rachel Guest service manager

Dear Michele, Thank you very much for taking the time to share your feedback with us. We hope to welcome you again in the future. Kind regards,

Dear RaymondThank you for leaving this amazing score on your recent stay we are delighted to learn you had an enjoyable visitWe look forward to welcoming you back soonKind regardsRachelGuest Service Manager

Dear Craig Thank you for leaving this amazing feedback on your recent stay at our hotel We are delighted to see you had an enjoyable visit We hope to welcome you back soon Kind regards Rachel Guest service manager

Dear MartinThank you for leaving a kind review on your recent stay We are delighted you had an enjoyable visit and also enjoyed the inclusive breakfast It will be a pleasure to welcome you back soon Kind regards Rachel Guest service manager

Dear DavidThank you for leaving this amazing feedback on your recent stay with us we are delighted to see you had an enjoyable experiencewe hope to welcome you back soonKind RegardsRachelGuest Service Manager

Dear Stacy Thank you for taking the time to review your recent experience at our hotel We are delighted you had an enjoyable stay We look forward to welcoming you back soon Kind regards Rachel Guest service manager

Dear David Thank you for taking the time to leave a kind review of your recent stay we are delighted to see you had a positive experience We hope to welcome you back in the future Kind regards Rachel Guest service manager