Classificações com base em 1.138 avaliações verificadas
4,6 Limpeza do quarto
4,6 Serviço e equipe
4,6 Conforto do quarto
4,5 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 1 de mai de 2024
The pool was dirty and over clorinated, the room furnace was dirty and it was blowing cold air which we had to get turned off...
por um viajante verificado
Publicado em 30 de abr de 2024
Good value
Comentário de Administração do hotel
30 de abr de 2024 por GL,Administração do hotel
Thank you for your feedback, we are glad you enjoyed your stay.
por um viajante verificado
Publicado em 29 de abr de 2024
Clean, quiet hotel for the most part - can sometimes hear doors being opened/closed, but generally good.
Nice comfortable bed, breakfast is great and parking is free!
Comentário de Administração do hotel
29 de abr de 2024 por GL,Administração do hotel
Thank you for your feedback, we are glad you enjoyed your stay.
por um viajante verificado
Publicado em 28 de abr de 2024
Helpful and friendly staff.
Comentário de Administração do hotel
29 de abr de 2024 por GL,Administração do hotel
Thank you for your feedback, we are glad you enjoyed your stay.
por um viajante verificado
Publicado em 28 de abr de 2024
Nice, clean hotel. Perfect for our needs. Breakfast was good for my husband, I would have appreciated some gluten free options for myself.
Comentário de Administração do hotel
29 de abr de 2024 por GL,Administração do hotel
Thank you for your feedback, we are glad you enjoyed your stay.
por um viajante verificado
Publicado em 27 de abr de 2024
I was excited to go on a long weekend trip with my mom.
Unfortunately, the second we got there it didn’t go as planned. When checking in, the front desk wasn’t polite at all. We checked in about 3:30-4pm. So not late. She didn’t say hi, how are you. Nothing just, name? Didn’t tell us our room number, or about breakfast. Got to the room and it was fine. The following day we saw ants by the ice machine. Called down to let them know. They said they would send someone right away. They didn’t. Late that night the spill was gone but the ants where still there. Eventually they made it into our hotel room which was wall to wall with the ice machine.
Hotel room issues included, the bathtub bottom didn’t seem clean, had build up of something. The tv and fridge didn’t work well and the internet sucked. All things we are paying for.
The breakfast was pretty good, except I felt watched and judged by the staff the whole time as they were just standing by the door staring at everyone.
Ants aside, the staff weren’t that pleasant and obviously didn’t enjoy their jobs. That being said I would not recommend or stay at that location ever again.
Comentário de Administração do hotel
29 de abr de 2024 por GL,Administração do hotel
Thank you for taking the time to provide feedback about your experience at Hampton Inn by Hilton Ottawa Airport.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
por um viajante verificado
Publicado em 27 de abr de 2024
Comentário de Administração do hotel
29 de abr de 2024 por GL,Administração do hotel
Thank you for your feedback, we are glad you enjoyed your stay.
por um viajante verificado
Publicado em 25 de abr de 2024
loved the room and the friendliness
Comentário de Administração do hotel
29 de abr de 2024 por GL,Administração do hotel
Thank you for your feedback, we are glad you enjoyed your stay.
por um viajante verificado - Mississauga
Publicado em 23 de abr de 2024
The room wasn't too spacious but it was very clean and quiet. The breakfast they offer is great, and the staff is friendly. You can't go wrong for a night's stay!
Comentário de Administração do hotel
24 de abr de 2024 por GL,Administração do hotel
Thank you for your feedback, we are glad you enjoyed your stay.
por um viajante verificado
Publicado em 23 de abr de 2024
The coffee could have been a little stronger lol.
The pool was chilly for me
Showers were hot
Beds were comfy
Comentário de Administração do hotel
24 de abr de 2024 por GL,Administração do hotel
Thank you for your feedback, we are glad you enjoyed your stay.
