Área da propriedade

Avaliações de Serene, dog-friendly cabin with private hot tub, wood stove


Avaliações

8,8

Excelente

Nota 10 - Excelente. 22 de 32 avaliações" "
Nota 8 - Boa. 6 de 32 avaliações" "
Nota 6 - Ok. 1 de 32 avaliações" "
Nota 4 - Insatisfatória. 0 de 32 avaliações" "
Nota 2 - Terrível. 3 de 32 avaliações" "

8,6/10

Limpeza

Avaliações

10/10 - Excelente

Alice M., San Francisco

Pontos positivos: Limpeza
Nice comfortable cabin
We had a nice long weekend staying at this comfortable and functional cabin. The location is great. We enjoyed the hot tub and sitting around the fire. The beds are comfortable and nice.
Hospedou-se por 3 diárias em mar. de 2024

10/10 - Excelente

Connor O.

Pontos positivos: Limpeza
Cozy
The house was very comfortable for us and our two dogs. We had a great stay.
Hospedou-se por 3 diárias em fev. de 2024

10/10 - Excelente

Kim B.

Pontos positivos: Limpeza
Kim
Wonderful place! Beautiful home away from home. Loved the hot tub, air hockey and fireplace. Beds were very comfortable. Kitchen well stocked.
Hospedou-se por 2 diárias em fev. de 2024

10/10 - Excelente

Beth M., USA

Pontos positivos: Limpeza
Nice cabin!
Overalll a great place.
Hospedou-se por 2 diárias em jan. de 2024

10/10 - Excelente

tim m.

Pontos positivos: Limpeza
Great stay
As described! The spa was heated and ready for us, which was a plus. The kids will spend hours playing air hockey, but they do need to get new pucks as the one they have is widdled away.
Hospedou-se por 4 diárias em jan. de 2024

8/10 - Boa

John M.

Good location
For a visit in the transition from summer sports to winter sports, we found the house well located. It was too cool to use the canoe and visit the lake, but the hiking was magnificent, with some trails within walking distance and Donner Summit a very short drive away. We enjoyed the ping pong table. The hot tub cover is very heavy.
Hospedou-se por 4 diárias em set. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza
Good place to stay for family
We really enjoy the house.
Hospedou-se por 2 diárias em abr. de 2023

2/10 - Terrível

Erin L.

Pontos positivos: Limpeza
No gas
We arrived late, around 10pm, to find out the house was 35 degrees F inside, there was no hot water, and the gas stove and oven didn’t work. Vacasa, who managed the trip, after multiple, multiple phone calls sent someone out 12 hours later at 10am, who checked the propane tank for the house and told us it was empty as the house no longer had a contract for propane. At first, they offered us a new place (without a hot tub) and no refund, but, after we fully explained the situation, they promised us a full refund and a 20% discount on a future trip. We’ve received the email for the future trip discount and are waiting on the full refund. The house was clean and seemed like it would’ve been wonderful IF basic utilities were taken care of.
Hospedou-se por 1 diária em jan. de 2023
Resposta de VrboOwner em 21 de jun. de 2023
Thank you for providing your honest feedback. We are very sorry if you were having issues with the heating and cooling system of the home. It is always our goal for our guests to be able to use everything the home has to offer. We hope that the refund that you were given has helped with some resolution of the issue you experienced. We hope to host you for a truly relaxing getaway in the future.

8/10 - Boa

Britt H.

Pontos positivos: Limpeza
Good, but overpriced
Hi, This place is as advertised. It's quite nice. However, it's still considerably more expensive than many nearby and comparable places. I don't think it's worth the extra money.
Hospedou-se por 4 diárias em fev. de 2022

8/10 - Boa

Lisa C.

Pontos positivos: Limpeza
Fine but a bit dated
We’re used to staying at Tahoe Donner, so maybe we’re spoiled, but this property was more dated than it seemed from pics and description. There were no extra towels in kitchen, and because the housecleaning crew left towels in dryer we had to get towels for us from other bathrooms. And there were so many ashes in the stove it was hard to get a fire going. Some dishes felt greasy (previous tenants I guess) and a lot of mugs were chipped. All that said, it was fine for a couple nights and we loved being so close to Royal Gorge.
Hospedou-se por 2 diárias em jan. de 2022

2/10 - Terrível

Kate L.

Pontos negativos: Limpeza
No gas: no heat (it was below freezing outside), no hot water, no oven or stove
The house is nice. The layout is nice. The floors are very dirty and there is a lot of dog hair in the rug and human hair on pillows. Bowls and glasses and silverware have bits of food on them. Kitchen cupboard is broken with the door tucked on the floor next to the refrigerator. We rented for a weekend; on Saturday afternoon, when we returned from skiing, the house smelled like gas. I called Vacasa and was told there is nothing they could do about it and I should call 911. I called 911. The fire department told us to get out of the house. By then, it was nighttime and below freezing. When the firemen arrived (two firemen and the chief in two vehicles, they told us to get away from the blast area. They inspected everything (they were great) and found that the propane gas tank was empty. We had no heat, no hot water, no stove or oven. No firewood (I had asked on Friday night and was told that firewood was not provided by Vacasa). The staff was overwhelmed and unable to help and essentially expected me to understand that there was nothing she could do. She explained to me that they own 50 properties and two people cannot be expected to check them all to make sure that there is propane. She complained that there is a shortage of staff, just like all over the country. The fire chief called the manager to explain to her the circumstances. She did not show any sense of concern or accountability that we had no hot water, no heat, no oven or stove. Awful.
Hospedou-se por 2 diárias em jan. de 2022

8/10 - Boa

Raymond S.

Pontos positivos: Limpeza
Nice place, would come again.
Nice place, but the Hot Tub was out of order. The management though was very easy to deal with and made everything right. I think of course our family would have preferred a working hot tub, but the management made the best they could out of the situation. I'm sure it will be fixed promptly and would have no problem renting again from them. Other than that, great location, great house and great time.
Hospedou-se por 3 diárias em jan. de 2022

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza
Great house
So nice to have a great house that's dog friendly with a hot tub! The hot tub control panel was not functioning, (could not turn on jets or lights, and it was not hot enough), so I emailed the property manager- heard back the next day they would send someone to fix it. We left before it was fixed. Otherwise, really appreciated the accommodations and the fact the owners left basics (olive oil, spices), etc. We will be back. thank you!
Hospedou-se por 4 diárias em jan. de 2022

10/10 - Excelente

Bevin B., Roseville USA

Pontos positivos: Limpeza
Great Mountain Getaway
Loved the lake and canoe!
Hospedou-se por 2 diárias em set. de 2021

10/10 - Excelente

Kari D., Boulder City, NV, USA

Pontos positivos: Limpeza
Great place to stay
We rented the house for 7 adults for a 50th birthday weekend. The house has a great location, easy walk to Lake Serena and easy drive to Donner Lake or Truckee. Lake Serena is not a swimming lake, but you can boat/paddle board if you have one (no rentals). The house has a canoe you can use! We drove to Donner Lake to rent paddle boards (you can also rent other boat craft there). Lots of fun. The hot tub was fantastic after the drive up, or after a day at the lake. Very enjoyable. The beds and pillows were comfortable. The bunk beds were a little small for tall adults (had to sleep sideways on the double and the short person got the top bunk), but doable. Kitchen was well stocked and had everything we needed (could have used a second cutting board though, or maybe we just didn't find it). The house has an air hockey table downstairs and a ping pong in the garage for more entertainment. We had a great time, and check-in and check-out was easy.
Hospedou-se por 2 diárias em ago. de 2021

10/10 - Excelente

Maria B.

Pontos positivos: Limpeza
Serene Weekend
We had three generations in the house. There was enough room for everyone to be comfortable and have some quiet space when needed. One of us to work from home and the WiFi worked great. We had our dogs with us. It was nice to be able to have the whole family. Thank you for opening your home to us.
Hospedou-se por 3 diárias em jul. de 2021

10/10 - Excelente

Ken C.

Pontos positivos: Limpeza
Serene Lakes
Very nice property had everything we needed. It is quiet peaceful and serene. Really liked the canoe already at the lake. Hope to stay here again.
Hospedou-se por 4 diárias em jun. de 2021

10/10 - Excelente

Sheila M.

Pontos positivos: Limpeza
Soda Springs Beauty
This house was everything it was advertised to be! He loved exploring the soda Springs area and Donner Lake. We had a couple of minor problems not knowing how to work the hot tub and the TVs and when I called the phone number they were extremely helpful and nice! Great customer service! The only thing that we had a minor problem with were that there are A lot of stairs as it is a tri level. We are elderly so there’s something that I need to be aware of next time I rent. But we managed and it was all worth it! The hot tub and the deck were absolutely beautiful and worth the price. Definitely will be back next year!
Hospedou-se por 5 diárias em jun. de 2021

10/10 - Excelente

Nick F.

Quick getaway
This place was great I would stay here again. Quite and charming neighborhood. 20 minute drive to truckee for supplies other wise be sure to have everything you need. It was a great spot to have my dog with me
Hospedou-se por 3 diárias em abr. de 2021