Opções para refeição

Avaliações de Hotel Gin Bugis Singapore

4 out of 5
Hotel Gin Bugis Singapore
200 Middle Road, Singapore

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 431 de 1005 avaliações" "
Nota 8 - Boa. 374 de 1005 avaliações" "
Nota 6 - Ok. 127 de 1005 avaliações" "
Nota 4 - Insatisfatória. 49 de 1005 avaliações" "
Nota 2 - Terrível. 24 de 1005 avaliações" "

8,6/10

Limpeza

8,6/10

Serviço e funcionários

8,0/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Monique

Hospedou-se por 3 diárias em set. de 2023

10/10 - Excelente

Monique

Veey good
Hospedou-se por 4 diárias em set. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Recomendo
Quartos pequenos, porém confortáveis. O hotel oferece água grátis e o café da manhã é maravihoso! Fica próximo a estação de metrô e tem uma excelente localização. Recomendamos!
Hospedou-se por 4 diárias em mar. de 2020

8/10 - Boa

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Localização, cordialidade, banheiro muito bons Pontos fortes
Hospedou-se por 1 diária em mar. de 2020

10/10 - Excelente

Sam

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great budget hotel with good surrounding dining options. If you’re after a small room with good surrounding areas this is a great hotel.
Hospedou-se por 1 diária em mai. de 2024
Resposta de With Heartfelt Appreciation em 4 de mai. de 2024
Dear Sam, Greetings from Hotel Gin Bugis Singapore.We are glad you had a great stay with us, and you find our hotel's central location with easy accessibility to many eateries and various public transport options convenient. As you may already know, this centrally located property was acquired in early 2024 by The Ascott Limited, the lodging arm of Capitaland Investment.As part of our improvement plans for this hotel, we are carrying out refurbishment works and eventual rebranding plans for this property; and all of us are relieved these works did not distract you from having a great stay with us. Thank you for your kind understanding and patience! It has truly been our great pleasure and privilege to have been of service to you and we eagerly look forward to welcoming you back.We are at your service, and we wish you well.Kind regards,The management of Hotel Gin Bugis Singapore

8/10 - Boa

Homer

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

Kiyomi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
清潔感があり良かったです。
Hospedou-se por 2 diárias em mar. de 2024
Resposta de With Heartfelt Appreciation em 1 de mai. de 2024
Dear Kiyomi, --Greetings from your friendly team at Hotel Gin Bugis Singapore. ---We are delighted you had a great 2 nights stay with us, and you liked the ambiance and cleanliness of our centrally located hotel. --We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in early 2024. –As part of our improvement plans, we are carrying out refurbishment works and the eventual rebranding of this property. –It has been our pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back, perhaps after the refurbishment and rebranding works are completed. –We are at your service, and we wish you well. –Kind regards, --The management of Hotel Gin Bugis Singapore

8/10 - Boa

Arif, San Jose

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good location but property needs to have a dine in facility. They were still working on renovating the restaurant.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de With Heartfelt Appreciation em 1 de mai. de 2024
Dear Arif, --Greetings from Hotel Gin Bugis Singapore. ---We are glad you had a pleasant stay with us, and you find our hotel's central location with easy accessibility to many eateries, malls and various public transport options convenient. –As you have kindly mentioned, we are carrying out refurbishment works for this centrally located property as part of our improvement and rebranding plans for this hotel which was acquired by The Ascott Limited in early 2024. We are truly grateful for your kind patience and understanding about the work being carried out. ---It has been our pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back, perhaps after the refurbishment and rebranding works are completed. –We are at your service, and we wish you well. –Kind regards, --The management of Hotel Gin Bugis Singapore

10/10 - Excelente

Amy Teo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de With Heartfelt Appreciation em 29 de abr. de 2024
Dear Amy Teo, --Greetings. –Thank you for taking the time to leave us this perfect rated review on your recent stay at our centrally located hotel. --We are delighted you and your friend had a wonderful stay with us. --We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in early 2024. As part of our improvement plans, we are carrying out refurbishment works and eventual rebranding plans for this property. --All of us sincerely thank you for giving us the great pleasure and privilege of hosting you and your friend at our newly acquired hotel. We earnestly look forward to welcoming both of you back, perhaps after the refurbishment and rebranding works are completed. –Kind regards, --The management of Hotel Gin Bugis Singapore

10/10 - Excelente

KOJI, Kashihara

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stay 2 nights, Very good cost performance, Even restaurant is under construction(22 April 2024) couldn't take breakfast, but facilities are good. there are some restaurant 24 hrs open, Very convenient location.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de With Heartfelt Appreciation em 29 de abr. de 2024
Dear KOJI, --Greetings. –Thank you for reviewing your recent stay at Hotel Gin Bugis Singapore. --All of us are thrilled to learn you had an enjoyable and comfortable 2 nights stay with us, and you found your stay to be of good value. –We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in early 2024. As part of our improvement plans, we are carrying out refurbishment works and eventual rebranding plans for this property. --All of us sincerely thank you for giving us the great pleasure and privilege of hosting you at our newly acquired hotel. We earnestly look forward to welcoming you back, perhaps after the refurbishment and rebranding works are completed. –Kind regards, --The management of Hotel Gin Bugis Singapore

2/10 - Terrível

KWAN HA

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
2nd time in my stay within 4 weeks, one of the worst experience in my life and I will NEVER stay here again! I stay at Ascott Sentral Kuala Lumpur before for times and I not expect a Ascott property is operating as this. - Messy in check in process; general QR code for check in guest which means you need to input your PII by manual like 1980s check in - The frontdesk will request to "record down" your card number instead of hold credit at your card, now they have full control to your card - One of the worst front desk staff I have ever meet, full of racist wording and insult behaviour - The room is not being housekeeping daily but the bath towel is not supply in daily basis, you need to bring the dirty towels to frontdesk then request and wait for 1 hour in order to get the towels for shower - Worst of the room design I have even meet; no socket for charging at bedside; Master switch not working; bath room light did not turn on when keycard inserted (imagine you are rushing for toilet, you can only do it in dark). - The thermostat have no backlit, you need to use the flashlight in order to set the temperature - You have to wait for 5-10min in order to get on the elevator - If you travel by public transport, the frontdesk is located at 2F where no ramp is available; either you carry your suitcase by hand to "1F" then take the lift to 2F or get on the grab where they will stop at 2F. The hotel is not welcoming the stay that not travelling on car.
Hospedou-se por 6 diárias em abr. de 2024
Resposta de With Sincere Apologies em 29 de abr. de 2024
Dear KWAN HA, --Greetings and thank you for reviewing your recent stay at this centrally located hotel. --We deeply regret to learn you did not enjoy your recent 6 nights stay with us and we are truly sorry for the disappointment and discomfort caused to you. –We understand you provided your valuable feedback on the post-stay survey you sent us, and we sincerely hope we have adequately addressed the various matters you have kindly shared in the survey and this review. –We are truly sorry for the discomfort and disappointment you experienced with our team member’s service at the check-in process; and we assure you our Guest Service Manager will investigate, counsel our team member concerned and write to you to on his investigation. –We are truly appreciative of your valuable and candid feedback as it allows us to know how our guests feel when they stay with us, and it allows us to seek improvements in the areas we lack. –All of us sincerely hope you will give us another chance to welcome you back as we truly wish to create a better stay experience for you and recover your trust in our service. –We are at your service, and we wish you well. –Sincerely, -- The management of Hotel Gin Bugis Singapore

8/10 - Boa

David

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Remember you’re getting a smaller room because it’s Singapore. My room was excellent for what it was. WiFi was a bit spotty at the desk unfortunately. Room was clean, had everything I needed. Great place to end a long trip. Thank you.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de With Heartfelt Appreciation em 29 de abr. de 2024
Dear David, --Greetings. –Thank you for reviewing your recent stay at Hotel Gin Bugis Singapore. --All of us are thrilled to learn you had an enjoyable and comfortable stay with us. –We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in early 2024. As part of our improvement plans, we are carrying out refurbishment works and eventual rebranding plans for this property. --All of us sincerely thank you for giving us the great pleasure and privilege of hosting you at our newly acquired hotel. We earnestly look forward to welcoming you back, perhaps after the refurbishment and rebranding works are completed. –Kind regards, --The management of Hotel Gin Bugis Singapore

6/10 - Ok

HIDEO

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Thank You For Your Feedback em 24 de abr. de 2024
Dear HIDEO, --Greetings from Hotel Gin Bugis Singapore!Thank you for choosing our hotel for your recent holiday in Singapore. ---We are glad you had an overall pleasant stay with us. --We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024. –As part of our improvement plans, we are carrying out refurbishment works and the eventual rebranding of this property. --We sincerely thank you for giving us the pleasure and privilege of hosting you at our hotel and we do hope to welcome you back. --Kind regards, --The management of Hotel Gin Bugis Singapore

8/10 - Boa

Kia Boe Mary

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff very friendly
Hospedou-se por 1 diária em abr. de 2024
Resposta de -- em 23 de abr. de 2024
Dear Kia Boe Mary, --Greetings! ---Thank you for choosing Hotel Gin Bugis for your recent holiday in Singapore. –We are glad you had a pleasant stay at our centrally located hotel.--We are very grateful for your heartwarming compliment for our team’s service. Thank you for your graciousness! --All of us sincerely thank you for giving us the great pleasure and privilege of hosting you at our newly acquired hotel and we earnestly hope to welcome you back. --Kind regards, --The management of Hotel Gin Bugis Singapore

6/10 - Ok

Michael

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
The rooms are incredibly tiny, i.e. okay for one night but not more. If you are two adults with two big suitcases it will be tough. Access to the bed is typically from one side only. Great location and all, but I would not stay here again. Price value was okay, but I guess it was due to ongoing construction in the hotel lobby (they moved the check in to a tiny location on the second floor).
Hospedou-se por 1 diária em abr. de 2024
Resposta de Thank You For Your Feedback em 21 de abr. de 2024
Dear Michael, --Greetings! ---Thank you for choosing Hotel Gin Bugis for your recent holiday in Singapore. –We are glad you had a pleasant stay and you found our hotel’s central location convenient. --We are sorry to learn the size of the 16sqm room distracted you from having a wholly enjoyable and comfortable stay with us. Please allow us to share as we want of guests to know about the size of our various room types before they decide on their stays as we know our rooms may not be ideal for some guests' stay requirements or preference, information on the size of each room type is stated on Expedia website at the respective room category. We seek your kind understanding in this matter. –We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024; and we are currently carrying out refurbishment works and eventual rebranding plans for this centrally located hotel. We seek your kind understanding and patience while we work on our plans and rebranding of this property. –All of us sincerely thank you for giving us the pleasure of hosting you at our newly acquired hotel and we earnestly hope to welcome you back. --Kind regards, --The management of Hotel Gin Bugis Singapore

8/10 - Boa

John

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good, clean, safe and small room good for a short stay
Hospedou-se por 2 diárias em abr. de 2024
Resposta de With Heartfelt Appreciation em 21 de abr. de 2024
Dear John, --Greetings from Hotel Gin Bugis Singapore. –We are heartened to learn you had a pleasant stay at our centrally located hotel. –We would like to take this opportunity to share that this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in early 2024. As part of our improvement plans, we are carrying out refurbishment and rebranding works at this centrally located property. --All of us have truly enjoyed being of service to you and we do hope to welcome you back in the future. –Thank you for your valued support. --Kind regards, --The management of Hotel Gin Bugis Singapore

6/10 - Ok

diego

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Air conditioning power varied throughout the night. The room was not cleaned after the first night. The pillows were very thick
Hospedou-se por 3 diárias em abr. de 2024
Resposta de With Sincere Apologies em 17 de abr. de 2024
Dear Diego, --Greetings from Hotel Gin Bugis Singapore.We deeply regret to learn you did not enjoy your 3 nights stay at our centrally located hotel and we are sorry for the disappointment caused to you and your friend. --Please allow us to share that this hotel was acquired by The Ascott Limited this year. As part of our improvement plans for this strategically located hotel, we are carrying out refurbishment works and eventual rebranding of this property. We seek your kind understanding in this matter, and we truly appreciate your feedback as it is useful for our improvements plans for our service and products. ----We sincerely thank you for giving us the pleasure of hosting you and your friend at our hotel and we earnestly hope you will give us a chance to welcome you back. --Once again, we apologise for the disappointment you and your friend experienced. --Kind regards, --The management of Hotel Gin Bugis Singapore

6/10 - Ok

John

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Location is excellent. Room and bathroom very small.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Thank you For Your Feedback em 10 de abr. de 2024
Dear John, --Greetings from Hotel Gin Bugis Singapore. --We are glad you and your lovely wife had a pleasant stay with us, and you find our hotel's central location with easy accessibility to many eateries, malls and various public transport options convenient. --We would like to take this opportunity to share that this centrally located hotel was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024. As such, we are carrying out refurbishment works and eventual rebranding of this property. ---All of us truly appreciate meaningful feedback as it allows us to improve our product offerings and service standards. ---It has been our pleasure and privilege to have been of service to you and your lovely wife. We earnestly look forward to welcoming both of you back. --Thank you. --Kind regards, --The management of Hotel Gin Bugis Singapore

10/10 - Excelente

Anja

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Wir waren super zufrieden mit dem Zimmer. Beste Lage zu annehmbarem Preis. Tolles Konzept für Leute die keine Extrawünsche ans Hotel haben!
Hospedou-se por 4 diárias em abr. de 2024
Resposta de With Heartfelt Appreciation em 9 de abr. de 2024
Dear Anja, --Greetings! --Thank you for choosing Hotel Gin Bugis for your recent visit to Singapore and for letting us know you found your stay to be of good value. --We are delighted you and your lovely family had a great 4 nights stay with us, and you like our hotel's location due to its easy accessibility to many eateries, shopping malls and various public transport options, --We would like to take this opportunity to share as this property was acquired by The Ascott Limited in JAN 2024; and we are carrying out refurbishment works and rebranding this centrally located hotel. --All of us shave truly enjoyed being of service to you and your lovely family. We look forward to welcoming all of you back. --We are at your service, and we wish your lovely family and you well. --Kind regards, --The management of Hotel Gin Bugis Singapore

10/10 - Excelente

Iftakhar

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Would recommend
Hospedou-se por 3 diárias em fev. de 2024
Resposta de With Heartfelt Appreciation em 9 de abr. de 2024
DearGreetings from Hotel Gin Bugis Singapore. ---Thank you for choosing our centrally located hotel for your recent holiday in our city-state and for your high recommendation. --We are delighted you had a wholly enjoyable and comfirtable stay with us,. --We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024. –As part of our improvement plans, we are carrying out refurbishment works and the eventual rebranding of this property. –It has been our pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back, perhaps after the renovation and rebranding works are completed. –We are at your service, and we wish you well. –Kind regards, --The management of Hotel Gin Bugis Singapore

6/10 - Ok

Terence

Hospedou-se por 1 diária em abr. de 2024
Resposta de Thank you For Your Feedback em 7 de abr. de 2024
Dear Terence, --Greetings! --Thank you for taking the time to review your recent stay at our hotel. ---We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024. –As part of our improvement plans, we are carrying out refurbishment works and the eventual rebranding of this property. –We note that you an your lovely partner are currently staying with us and we sincerely thank you for your valued support. --Please be assured your stay experience is very important to us. If there is anything we can do to assist you and your partner, please do not hesitate to let us know as we would be most glad to be of assistance to you. It is truly our great pleasure and privilege to be of service to you and your lovely partner. We are at your service, and we wish both of you well. Kind regards,The management of Hotel Gin Bugis Singapore

10/10 - Excelente

Nonoka

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
清潔で綺麗でした。3泊しましたが、毎日シーツを変えてくれました。毎日飲料水もくれました。
Hospedou-se por 3 diárias em mar. de 2024
Resposta de With Heartfelt Appreciation em 3 de abr. de 2024
Dear Nonoka, --Greetings from Hotel Gin Bugis Singapore. –We are delighted you had a wholly enjoyable and comfirtable stay at our centrally located hotel. –We would like to take this opportunity to share that this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024. As part of our improvement plans, we are carrying out refurbishment and rebranding works at this centrally located property. --All of us have truly enjoyed being of service to you and we look forward to welcoming you back in the future. –Thank you for your valued support. --Kind regards, --The management of Hotel Gin Bugis Singapore

10/10 - Excelente

Hugo Joseph

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
excellent accommodation located in a quiet and accessible area with various transport, culinary diversity and close to a large shopping center
Hospedou-se por 6 diárias em mar. de 2024
Resposta de With Heartfelt Appreciation em 2 de abr. de 2024
Dear Hugo Joseph, --Greetings from Hotel Gin Bugis Singapore. –We are delighted you and your lovely wife had a great stay with us and you found our hotel's proximity to the vibrant neighbourhood of Bugis where there are 02 shopping malls, many eateries and various public transport options convenient. ---We would like to take this opportunity to share that this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024. As part of our improvement plans, we are carrying out refurbishment and rebranding works for this centrally located property. ---All of us sincerely thank you for giving us the great pleasure and privilege of hosting you and your lovely wife at our hotel and we truly look forward to welcoming both of you back in the future. –Kind regards, --The management of Hotel Gin Bugis Singapore

6/10 - Ok

Arif, San Jose

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Thank you For Your Feedback em 22 de abr. de 2024
Dear Arif, --Greetings. Thank you for taking the time to review your 2 nights stay at this centrally located hotel and for letting us know you had an overall pleasant stay. –We would like to take this opportunity to share that this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in early 2024.As part of our improvement plans, we are carrying out refurbishment and rebranding works for this property. --We sincerely thank you for giving us the pleasure and privilege of hosting you at our newly acquired hotel and we do hope to welcome you back, perhaps after the refurbishment and rebranding works are completed. –Thank you. --Kind regards, --The management of Hotel Gin Bugis Singapore

8/10 - Boa

Ka Yee Kitty

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Small but enough for a business trip to sleep and rest. Clean and new make the small less important.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de With Heartfelt Appreciation em 2 de abr. de 2024
Dear Ka Yee Kitty , ---Greetings from Hotel Gin Bugis Singapore. ---Thank you for choosing our centrally located hotel for your recent business trip and for taking the time to review your recent stay at our hotel. --We are glad you had a pleasant 4 nights stay with us, and you like the ambiance and cleanliness of the 11th level room you stayed in. ---We would like to take this opportunity to share that this centrally located property was acquired in JAN 2024 by The Ascott Limited, the lodging arm of Capitaland Investment; and we are currently carrying out renovation works and eventual rebranding plans for this property. –All of us sincerely thank you for giving us the great pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back. –Kind regards, --The management of Hotel Gin Bugis Singapore

8/10 - Boa

Kia Boe Mary

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very Convenient
Hospedou-se por 1 diária em mar. de 2024
Resposta de With Heartfelt Appreciation em 30 de mar. de 2024
Dear Kia Boe Mary, --Greetings from Hotel Gin Bugis Singapore. ---We are glad you and your husband had a pleasant stay with us, and you find our hotel's central location with easy accessibility to many eateries, malls and various public transport options convenient. –We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024. –As part of our improvement plans, we are carrying out refurbishment works and the eventual rebranding of this property. –It has been our pleasure and privilege to have been of service to you and your husband. --We earnestly look forward to welcoming you back, perhaps after the renovation and rebranding works are completed. –We are at your service, and we wish both of you well. –Kind regards, --The management of Hotel Gin Bugis Singapore

8/10 - Boa

benjamin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really enjoyed the hotels location, close to public transit and services. Next to Chinatown for restaurants and experience.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de With Heartfelt Appreciation em 26 de mar. de 2024
Dear Benjamin, --Greetings from Hotel Gin Bugis Singapore! --Thank you for choosing our hotel for your recent holiday in Singapore. ---All of us are delighted you had an enjoyable and comfortable 5 nights stay with us, and you find our hotel’s proximity to many eateries and public transport options convenient and ideal for exploring our city-state.We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024. –As part of our improvement plans, we are carrying out refurbishment works and the eventual rebranding of this property. --All of us sincerely thank you for giving us the great pleasure and privilege of hosting you at our newly acquired hotel and we earnestly look forward to welcoming you back. ---Kind regards, --The management of Hotel Gin Bugis Singapore

10/10 - Excelente

Denise

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr zentral gelegen, sehr sauber und modern eingerichtet, 2 MRT Stationen fußläufig in 5 min zu erreichen, Essen und Einkaufsmöglichkeiten 2-5 min entfernt
Hospedou-se por 7 diárias em mar. de 2024
Resposta de With Heartfelt Appreciation em 24 de mar. de 2024
Dear Denise, --Greetings from your friendly team at Hotel Gin Bugis Singapore!Thank you for choosing our hotel for your recent holiday in Singapore and for taking time to leave us a perfect rated review on your 7 nights stay experience with us. –All of us are delighted you had an excellent stay with us, and you find our hotel’s proximity to many eateries and public transport options convenient and to your liking. –We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024. –As part of our improvement plans, we are carrying out refurbishment works and the eventual rebranding of this property. --All of us sincerely thank you for giving us the great pleasure and privilege of hosting you at our newly acquired hotel and we earnestly look forward to welcoming you back. --Kind regards, --The management of Hotel Gin Bugis Singapore

2/10 - Terrível

Humayoon

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This place must be a 1 star. No amenities, no restaurant, barely a lobby and reception. old rooms, looks like they are renovating. Small dated bathrooms and sink in the bedroom. Horrible place. They are renting at rate of 4 star. Motel 6 has better reception at least.
Hospedou-se por 1 diária em mar. de 2024
Resposta de With Sincere Apologies em 21 de mar. de 2024
Dear Humayoon, --Greetings. Thank you for choosing our hotel for your recent visit to Singapore. We deeply regret to learn you did not enjoy your overnight stay with us and we are sorry for the disappointment caused to you. –We truly appreciate your valuable feedback on the various matters you have kindly shared in this review. –We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024; we are carrying out refurbishment works and rebranding plans for this property. --Regarding your feedback on amenities, we would like to explain as part of our environmental commitment to reducing plastic waste, we stay away from issuing single-use plastics such as plastic bottles and toothbrushes as much as possible. However, our team members would be more than happy to pass these amenities to you upon request at our Guest Service Counter. –We truly appreciate your feedback as it is useful in our plans for our discussions and rebranding plans for this hotel. --All of us sincerely hope you will give us a chance to welcome you back, perhaps after our renovation works are completed and this property has been rebranded. --Thank you. --Kind regards, --The management of Hotel Gin Bugis Singapore

4/10 - Insatisfatória

Mario

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel's official check-in time is at 3pm, but at that time they had only 1 staff dedicated to check-in guests, so the check-in took approximately 30 minutes - a terrible first impression. Very basic in-room amenities, no wardrobe (very limited hanging space), and no toothbrushes in the bathroom, so you need to remember to pick one up from reception.
Hospedou-se por 1 diária em mar. de 2024
Resposta de With Sincere Apologies em 18 de mar. de 2024
Dear Mario, --Thank you for reviewing your recent overnight stay at our centrally located hotel. --We deeply regret to learn you have been dissatisfied with the service provided by our team members and the ambiance of our rooms, and we are truly sorry for the disappointment caused to you and your lovely partner ---We assure you we are taking your feedback seriously and we will seek improvements in the areas we lack. –All of us sincerely hope you will give us a chance to welcome you and your lovely partner back. –Kind regards, --The management of Hotel Gin Bugis Singapore

10/10 - Excelente

Arno

Hospedou-se por 2 diárias em mar. de 2024
Resposta de With Heartfelt Appreciation em 7 de abr. de 2024
Dear Amo, --Greetings! --Thank you for taking the time to review your recent stay at our hotel and for letting us know you and your lovely wife had a great 2 nights stay with us. –We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024. –As part of our improvement plans, we are carrying out refurbishment works and the eventual rebranding of this property. –It has truly been our great pleasure and privilege to have been of service to you and your lovely wife. --We look forward to being of service to you and your lovely wife again. ---We are at your service, and we wish both of you well. --Kind regards, --The management of Hotel Gin Bugis Singapore

2/10 - Terrível

Oscar

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I would strongly advise against selecting this property based on my personal experience. Unfortunately, I encountered an unforeseen issue and attempted to reach out to the property several days prior to my booking in hopes of arranging either a partial refund or rescheduling my stay. Despite numerous attempts through various communication channels such as chat, email, and others, I received no response whatsoever from the property. Even Expedia, my booking platform, made efforts to contact the hotel on my behalf for three consecutive days, yet they too were met with silence. It is perplexing and disappointing to encounter such a lack of responsiveness from a hotel, particularly when basic customer service expectations include acknowledging guest inquiries, even if unable to fulfill their requests.
Resposta de With Sincere Apologies em 7 de mar. de 2024
Dear Oscar,Greetings. --We are truly sorry to learn about the shortfall in our service whereby our team members have not to any of your emails. ---Please be assured we will investigate and counsel our team members, in addition to engaging them in retraining. --Once again, we are truly sorry for the disappointment you experienced. ---Sincerely , --The management of Hotel Gin Bugis Singapore

10/10 - Excelente

Abiegale

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff at the check-in counter is very accommodating. We were allowed to do early check in for free. The property looks new and the rooms looks modern. This hotel is highly recommended!
Hospedou-se por 1 diária em mar. de 2024
Resposta de With Heartfelt Appreciation em 6 de mar. de 2024
Dear Abiegale, --Greetings! Your friendly team at Hotel Gin Bugis Singapore sincerely thank you for choosing our hotel and for letting us know you and your husband enjoyed your stay with us. -- We sincerely thank you for your kind mention of our service and we are happy we were able to accord you with an early check-in as our occupancy situation allowed us to. --We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024; and we are currently in the middle of discussions, and we have exciting plans for this centrally located hotel which will include renovation works and rebranding of this property. --All of us sincerely thank you for giving us the great pleasure and privilege of hosting you and your husband at our newly acquired hotel and we earnestly hope to welcome you back, perhaps after the renovation and rebranding works are completed. --We are at your service, and we wish both of you well. --Kind regards, --The management of Hotel Gin Bugis Singapore

8/10 - Boa

Olivia

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Klein aber fein. Mein Zimmer war sehr klein, aber sauber und die Lage ist super.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de With Heartfelt Appreciation em 28 de fev. de 2024
Dear Olivia, --Greetings from Hotel Gin Bugis Singapore! --Thank you for choosing our hotel for your recent holiday in Singapore. We are delighted you had an enjoyable and comfortable stay with us and you like the ambiance and cleanliness of the 6th level room you stayed in. --All of us are indeed thrilled to learn you find our hotel's central location with proximity to many dining options and tourist attractions convenient. --We would like to take this opportunity to share as this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024; and we are currently in the middle of discussions, and we have exciting plans for this centrally located hotel. We seek your kind understanding and patience while we work on our plans and rebranding of this property. --All of us sincerely thank you for giving us the great pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back. --Kind regards, --The management of Hotel Gin Bugis Singapore

8/10 - Boa

Vishal

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stayed one night, fine, no issue, would stay again
Hospedou-se por 1 diária em fev. de 2024
Resposta de With Heartfelt Appreciation em 28 de fev. de 2024
Dear Vishal, --Greetings from Hotel Gin Bugis Singapore! --We are heartened to learn you had a pleasant stay with us. --All of us are truly grateful and happy to know you will return to stay with us again and we will do all possible to deserve your valued trust and support. --Please allow us to share that this centrally located property was acquired in JAN 2024 by The Ascott Limited, the lodging arm of Capitaland Investment; and we are in the middle of discussions for renovations and rebranding of the property. –We sincerely thank you for giving us the great pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back. --We are at your service, and we wish you well. --Kind regards,--The management of Hotel Gin Bugis Singapore

10/10 - Excelente

William

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Rooms are a little small and the bathroom is a wet-room style, but this is a cozy hotel walking distance from many only the downtown sites. The front desk workers were also very helpful.
Hospedou-se por 1 diária em fev. de 2024
Resposta de With Heartfelt Appreciation em 25 de fev. de 2024
Dear William, --Greetings from Hotel Gin Bugis Singapore! --We are delighted you had a fabulous stay with us and you like the vibe of our hotel. All of us are indeed thrilled to learn you find our hotel's central location with proximity to many dining options and tourist attractions convenient. --We are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you for fuelling our passion to serve! --All of us are grateful you chose to stay at our hotel, and we sincerely thank you for giving us this privilege and pleasure. --We look forward to being of service to you again soon. --Kind regards, --The management of Hotel Gin Bugis Singapore

10/10 - Excelente

Keith

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to MRT, dining, good area. Will gladly return when next in Singapore.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de With Heartfelt Appreciation em 20 de fev. de 2024
Dear Keith, --Greetings from all of us at Hotel Gin Bugis Singapore! --We are delighted you had a great 4 nights stay with us and that you find our hotel's proximity to many eateries and various MRT stations convenient and ideal for your holiday in our city-state. --We are truly grateful and thrilled to learn you shall be returning to stay with us again and we shall do all possible to deserve your valued support and trust. If there is anything we can assist you with your future stays, please do not hesitate to contact us as we would be most glad to be of assistance to you. --All of us sincerely thank you for giving us the great pleasure and privilege of hosting you at our hotel and we eagerly wait to welcome you back and be of service to you again. --We wish you well. --Kind regards, --The management of Hotel Gin Bugis Singapore

10/10 - Excelente

Patrice, Craigieburn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quiet, safe, convenient location close to restaurants and public transport.
Hospedou-se por 1 diária em fev. de 2024
Resposta de With Heartfelt Appreciation em 18 de fev. de 2024
Dear Patrice, --Greetings! Your friendly team at Hotel Gin Bugis Singapore sincerely thank you for choosing our hotel and for reviewing your recent stay with us. --All of us are delighted you and your lovely wife had a great stay, and you find our strategic location with easy accessibility to many eateries and public transport options convenient. --Thank you for giving us the great pleasure and privilege to have been of service to your lovely wife and you. We earnestly look forward to welcoming both of you back and being of service to you again soon. We are at your service, and we wish you and your wife well. Thank you for your valued support. --Kind regards, --The management of Hotel Gin Bugis Singapore

10/10 - Excelente

Yong Kyu

Hospedou-se por 8 diárias em jan. de 2024
Resposta de With Heartfelt Appreciation em 21 de mar. de 2024
Dear Yong Kyu, --Greetings! Thank you for choosing Hotel Gin Bugis for your recent holiday in Singapore and for taking the time to review your stay at this centrally located hotel. --All of us are delighted you had a great 4 nights stay with us. ---We would like to take this opportunity to share that this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024; and we are carrying out renovation and rebranding works. --All of us sincerely hope to welcome you back, perhaps after the renovation and rebranding works are completed. --We are at your service, and we wish you well. –Thank you. --Kind regards, --The management of Hotel Gin Bugis Singapore

8/10 - Boa

Kamel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good hotel, good situation, little room
Hospedou-se por 2 diárias em fev. de 2024
Resposta de With Heartfelt Appreciation em 3 de fev. de 2024
Dear Kamel, --Greetings and thank you for choosing our hotel for your recent holiday in Singapore. --We are thrilled to learn you and your lovely partner had a pleasant stay with us and you find our hotel's proximity to many eateries, malls and public transport options convenient. --All of us have truly enjoyed being of service to you and your lovely wife, and we sincerely look forward to welcoming you back in the near future. --Thank you. --Kind regards,The management of Hotel Gin Bugis Singapore

10/10 - Excelente

Arsenio, Gilroy

Hospedou-se por 3 diárias em jan. de 2024
Resposta de With Heartfelt Appreciation em 21 de mar. de 2024
Dear Arsenio, --Greetings! Thank you for taking the time to review your stay at our centrally located hotel. –We are delighted you had a wholly enjoyable and comfortable stay with us. ---We would like to take this opportunity to share that this property was acquired by The Ascott Limited, the lodging arm of Capitaland Investment, in JAN 2024.As part of our improvement plans, we are carrying out renovation and rebranding works for this property. --All of us sincerely look forward to welcoming you back, perhaps after the renovation and rebranding works are completed. --We are at your service, and we wish you well. –Thank you. --Kind regards, --The management of Hotel Gin Bugis Singapore

8/10 - Boa

BIKHYAT BIKRAM

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 6 diárias em jan. de 2024
Resposta de With Heartfelt Appreciation em 3 de fev. de 2024
Dear BIKHYAT BIKRAM, --Greetings! --Thank you for giving us the great pleasure and privilege of hosting you at our centrally located hotel. --We are indeed glad to learn you had a pleasant stay with us. --All of us have truly enjoyed being of service to you and we earnestly look forward to being of service to you again soon. Kind regards,The management of Hotel Gin Bugis Singapore

10/10 - Excelente

YOSHIIE

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
良かったと思います
Hospedou-se por 1 diária em jan. de 2024
Resposta de With Heartfelt Appreciation em 2 de fev. de 2024
Dear YOSHIE, --Greetings from Hotel Gin Bugis Singapore! --Thank you for giving us the great pleasure and privilege to have hosted you at our hotel. We are thrilled to learn you enjoyed it. --All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back soon. --We are at your service, and we wish you well. --Kind regards,The management from Hotel Gin Bugis Singapore

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jan. de 2024
Resposta de With Heartfelt Appreciation em 1 de fev. de 2024
Dear Valued Guest, --Greetings from Hotel Gin Bugis Singapore! --Thank you for choosing our centrally located hotel for your recent holiday in our city-state and for warding a perfect rated review for your stay with us. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! --It has truly been our great pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back soon. --Kind regards,The management of Hotel Gin Bugis Singapore

10/10 - Excelente

Lia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em jan. de 2024
Resposta de With Heartfelt Appreciation em 30 de jan. de 2024
Hi Lia, --Greetings from all of us at Hotel Gin Bugis Singapore! --We are incredibly grateful you took the time to review your experience at our hotel and leaving us a perfect rated review for your 4 nights stay. --All of us are delighted you had a great stay with us despite the initial disappointment caused to you by the cleanliness of the room assigned for your stay. --We are indeed glad to learn we managed to recover your trust in our service and your stay experience. Thank you for your graciousness and understanding! --All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back soon. –If there is anything we can do to assist with your future stays at our hotel, please do not hesitate to reach out to us. We are at your service, and we wish you well. –Thank you. --Kind regards,The management of Hotel Gin Bugis Singapore

8/10 - Boa

Nils

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de With Heartfelt Appreciation em 2 de fev. de 2024
Dear Nils, --Greetings from Hotel Gin Bugis Singapore! --Thank you for choosing our centrally located hotel and for letting us know you had an enjoyable and comfortable 2 nights stay with us. --All of us sincerely thank you for giving us the great privilege and pleasure to have been of service and we earnestly look forward to welcoming you back soon. --We are at your service, and we wish you well. Thank you.Kind regards,The management of Hotel Gin Bugis Singapore

4/10 - Insatisfatória

kevin, Philadelphia

Viagem a dois
Pontos negativos: Limpeza e serviço e funcionários
I really liked the property manager. That was about it. the room was awful and awfully expensive for what you got. It's smaller than 200 square feet, and it was damp. I went to bed damp every night. If the room was as half way decent as the room, they would be good. Also the staff wasn't warm at all or helpful at the front desk. No coffee, just handed me some instant coffee, and no umbrellas.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de With Sincere Apologies em 1 de fev. de 2024
Dear Kevin, --Greetings. --We are truly disheartened to learn you did not enjoy your 4 nights stay with us and we sincerely apologise for the disappointment caused to you. --We are sorry for the discomfort caused to you by the dampness of the 13th level room assigned for your stay. Regrettably, we note you did not approach our team to provide this feedback during your stay, lest we assure you we would have arranged a room change for you. --We would also like to apologise for the disappointment caused to you by our team's service. Kindly allow us to assure you our management is very concerned as it is always our sincere wish our team always provides friendly and helpful service. --We truly appreciate your feedback and following your feedback, we would like to assure you our Guest Service Manager will investigate and counsel our team members concerned. –Please allow us to share that this property was recently acquired by our company in early JAN 2024 and we are working on exciting plans for our hotel. --Your meaningful feedback allows us to improve our product offerings and service standards and we thank you for it. –Kind regards,The management of Hotel Gin Bugis Singapore

8/10 - Boa

Jesse, S Salt Lake

Viagem a dois
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Good
Hospedou-se por 3 diárias em jan. de 2024
Resposta de With Heartfelt Appreciation em 28 de jan. de 2024
Dear Jesse,Greetings from all of us at Hotel Gin Bugis Singapore! --Thank you for taking the time to review your recent 3 nights stay at our centrally located hotel and for letting us know you had an enjoyable and comfirtable stay with us. --All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back soon. --Kind regards,The management of Hotel Gin Bugis Singapore

4/10 - Insatisfatória

Jhett

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Won’t stay there again.
Small in an understatement to describe this hotel’s rooms. It’s TINY! And for they’re charging, it’s overpriced.
Hospedou-se por 6 diárias em jan. de 2024
Resposta de With Sincere Apologies em 28 de jan. de 2024
Dear Jhett, --Greetings from Hotel Gin Bugis Singapore. --We deeply regret to learn you did not enjoy your 6 nights stay at our centrally located hotel and you found our rooms small, and we sincerely apologise for the disappointment caused to you. --Please allow us to share that this hotel was recently acquired by The Ascott Limited earlier this month and we are currently reviewing improvement plans for this hotel. --Your meaningful feedback allows us to improve our product offerings and service standards and we thank you for it. –Thank you for giving us the pleasure of hosting you at our hotel during your recent holiday in our city-state. --Kind regards,The management of Hotel Gin Bugis Singapore

10/10 - Excelente

Siu Mei

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient and clean
Hospedou-se por 4 diárias em jan. de 2024
Resposta de With Heartfelt Appreciation em 24 de jan. de 2024
Dear Siu Mei, --Greetings! --Thank you for choosing our hotel for your recent holiday in Singapore. --We are delighted you had a great stay with us and you like our hotel's location with easy accessibility to many eateries, nearby malls and various public transport options. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! --All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. --Kind regards,The management of Hotel Gin Bugis Singapore