Carmen was responsive to issues we encountered with our stay. Unit is dark and needs updating. It was missing several items listed on the booking. No grill, no ceiling fans, no beach towels, 2 beach chairs only, and hairdryer was broken. This unit should be listed as appropriate for 2 guests only as it is very small for me, my husband, and teen daughter. Only 2 bath towels available. No blanket or pillows available for pullout couch. Salt, pepper, coffee filters were available but no other seasonings or supplies. No detergent for washer. All of this being said, the view and location were lovely. Close to beach, ferry, and el yunque. Carmen was responsive and brought beach and bath towels, a new hair dryer, and offered to pay for the pillows we had to purchase.