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Avaliações de Presidio Parkway Inn

2 out of 5
Presidio Parkway Inn
2361 Lombard Street, San Francisco, CA

Avaliações

7,6

Boa

Nota 10 - Excelente. 204 de 601 avaliações" "
Nota 8 - Boa. 192 de 601 avaliações" "
Nota 6 - Ok. 109 de 601 avaliações" "
Nota 4 - Insatisfatória. 46 de 601 avaliações" "
Nota 2 - Terrível. 50 de 601 avaliações" "

7,6/10

Limpeza

8,0/10

Serviço e funcionários

7,2/10

Comodidades

7,4/10

Condições e instalações da propriedade

7,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Camilla

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Maravilhoso
Incrivelmente bem localizado, estacionamento disponível no local, quartos reformados, limpo, cama muito confortável. A cafeteira que tem no quarto é muito boa. Ótimo chuveiro. Recomendo muito!
Hospedou-se por 3 diárias em out. de 2023
Resposta de Customer Care Team em 27 de out. de 2023
Dear Camilla, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our location, parking, accommodations, bedding, coffee maker, and shower facility. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at Presidio Parkway Inn with the finest of our facilities and services!Best Regards,Customer Care Team

8/10 - Boa

Sergio Machado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Atendimento muito bom. A acomodação é simples. Não tinha secador de cabelo. Tudo que solicitei fui atendido. Mas a grande vantagem é a localização: Perto de bares, restaurantes, transporte público (ônibus),…
Hospedou-se por 7 diárias em mai. de 2023
Resposta de Customer Care Team em 16 de mai. de 2023
Dear Sergio, we are happy to have hosted and served you exceptionally well at Presidio Parkway Inn. Thank you for your kind words about our accommodation facilities and staff services. We are glad our wonderful team took care of every aspect of your stay. It is delightful to learn that our location was convenient for you. We shall be thrilled to accommodate you on your next visit to San Francisco, with all our facilities running at their best.Best Regards,Customer Care Team

10/10 - Excelente

Gustavo

Hospedou-se por 4 diárias em abr. de 2022
Resposta de Customer Care Team em 3 de mai. de 2022
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

8/10 - Boa

Scheizer

Hospedou-se por 4 diárias em abr. de 2022
Resposta de Customer Care Team em 5 de mai. de 2022
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

10/10 - Excelente

Ernani

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Surpreendente!
Super limpo, ótimo custo benefício, excelente localização! Não tem aparência exterior, mas os quartos são todos reformados.Ficaremos mais uma estadia de tanto que gostamos!
Hospedou-se por 1 diária em mai. de 2021
Resposta de Customer Care Team em 23 de mai. de 2021
Thankyou for staying with us. We appreciate your feedback.

2/10 - Terrível

alessandra

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Chegamos no quarto, tinha as toalhas do hospede anterior e o banheiro estava sujo, a limpeza só foi feita depois de dois dias que estavamos no hotel, apesar de solicitar na recepção ( devido ao covid 19 não teria ninguém pra fazer a limpeza, teriamos que aguardar).o café da manhã só pra fazer no quarto ( somente café e creme).antecipamos nossa estadia devido a remarcação do nosso voo, na hora do check out a recepcionista nem quis conversa e nem emitiu ticket de saída do hotel.
Hospedou-se por 4 diárias em mar. de 2020
Resposta de Customer Care Team em 4 de abr. de 2020
Hi Alessandra, Lamentamos que você tenha ficado desapontado com o seu quarto e o hotel e que eles não atenderam às suas expectativas. Pedimos desculpas pelo fato de que seu quarto não parece ter sido preparado com o padrão que normalmente fornecemos aos nossos hóspedes. Agradecemos a sua opinião, muito obrigado e lamentamos que você não tenha gostado mais da sua estadia conosco. Nós nos esforçaremos para fazer algumas melhorias para futuros convidados. Best Regards, Customer Care Team

2/10 - Terrível

Ivo

Viagem com a família
Pontos positivos: Conforto do quarto
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mar. de 2020
Resposta de Customer Care Team em 31 de mar. de 2020
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

10/10 - Excelente

Júlia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Atendimento muito bom! O quarto tem microondas e frigobar, e eles disponibilizam copos e talheres de plástico para quem pedir! O ruim é que as vezes pode não ter vaga na garagem dependendo do horário, mas tem vaga na rua.
Hospedou-se por 3 diárias em fev. de 2020
Resposta de Customer Care Team em 18 de fev. de 2020
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

10/10 - Excelente

Juliberta

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very Good Hotel To Stay In San Francisco You Can See The Golden Gate Bridge And Downtown San Francisco
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Care Team em 3 de mai. de 2024
Hey Juliberta, many thanks to you for the stellar feedback. It's always a pleasure hearing from our guests about how much they loved their time at the Presidio Parkway Inn. Our reviews have always praised our lovely location in close proximity to the city's tourist attractions, so hearing your compliments delights us. We are happy to know that you appreciated our accommodations in San Francisco. We hope you will consider staying with us again so we can extend you another marvelous experience on your next vacation.Best Regards,Customer Care Team

10/10 - Excelente

Diane, Novato

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
For the price, you really can’t beat it. I was very pleasantly surprised. And the parking is free!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Care Team em 29 de abr. de 2024
Dear Diane, we are thankful for giving our hotel a splendid rating for our parking facilities and prices. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

8/10 - Boa

Pepito, Rancho Cordova

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Clean, location
Hospedou-se por 3 diárias em abr. de 2024

6/10 - Ok

Claudia, South San Francisco

Viagem a dois
Pontos negativos: Comodidades
👎
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Care Team em 23 de abr. de 2024
Dear Claudia, thank you for rating your stay at Presidio Parkway Inn. However, we couldn't help but notice that you were not fully satisfied with our amenities during your stay. It would be helpful if you could let us know which part of your stay was not on par with your expectations. This will only help us grow with the excellence we aim to attain. We'll be sure to make up for any issues and give you a rewarding experience on your next visit!Best Regards,Customer Care Team

10/10 - Excelente

Nandikanti

Viagem em grupo, Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff ❤️, quiet rooms, convenient beds, safe neighborhood, great price deal. Worth the stay.
Resposta de Customer Care Team em 9 de abr. de 2024
Dear Nandikanti, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Vicksburg so we can deliver an incredible Presidio Parkway Inn guest experience!Best Regards,Customer Care Team

8/10 - Boa

Dianne

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Care Team em 8 de abr. de 2024
Dear Dianne, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at the Presidio Parkway Inn. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team

6/10 - Ok

LORENZO, POMONA

Viagem com a família
Pontos negativos: Serviço e funcionários e comodidades
So we stayed there 3 days and the cleaning lady didn't come to try and clean our room till 7pm, we had left and came back twice and room still not done, they say they have breakfast, but not the case, only coffee, orange juice, and some danishes. The motel itself was ok, very close to Fishermans Wharf and Russian hill
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Care Team em 8 de abr. de 2024
Dear Lorenzo, we apologize for the inconvenience you experienced during your stay with us. Providing timely housekeeping services and accurate information about our amenities is important to us, and we regret falling short in these areas. Please know that your feedback has been shared with our housekeeping team and kitchen staff to ensure immediate improvements. Thank you for appreciating our location, sharing feedback about your stay, and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at Presidio Parkway Inn.Best Regards,Customer Care Team

8/10 - Boa

Claudia, South San Francisco

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
The deposit is high and is not returned as they assure you, you have to be calling your bank
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Care Team em 8 de abr. de 2024
Dear Claudia, we apologize for any confusion or inconvenience regarding the deposit amount. Please be assured that we will investigate this matter promptly and take appropriate action to ensure that our policies are communicated clearly to our guests. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope you choose to stay here again on your next journey to San Francisco.Best Regards,Customer Care Team

2/10 - Terrível

Melisa

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room had a hole in the wall with a bunch of wires in it. We were given dirty towels with black shoe marks on them. We found a COCKROACH in the shower. When asked if we could get new sheets the only put a new comforter & left the old sheets. (We noticed because the sheet had a hole in it). Blow dryer didn’t work. Knob to turn shower on/hot water kept falling off too. Don’t stay here this place was so horrible.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Care Team em 1 de abr. de 2024
Dear Melisa, we sincerely apologize for the numerous issues you experienced during your stay. This is not the experience we strive to provide for our guests, and we deeply regret the inconvenience caused. Please know that we take your feedback seriously, and we will address each of these concerns with our housekeeping and maintenance teams to ensure that they are rectified immediately. Thank you for bringing these matters to our attention. We aspire to provide an experience beyond our customer's expectations, and your feedback helps us gradually attain our goal. We hope you consider booking with us again the next time you are in the area so that we can provide the relaxing stay you expect and deserve.Best Regards,Customer Care Team

8/10 - Boa

Michel, PARCIEUX 01600

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel bruyant, avenue importante au pied de l'hôtel . Avantage plusieurs lignes de bus a proximité. Tres bon rapport prix. Bon séjour
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Care Team em 1 de abr. de 2024
Dear Michel, thank you for your feedback. We're glad to hear that you found our hotel's location convenient and that you appreciated the value for money. However, we apologize for any inconvenience caused by noise from the main avenue. We understand the importance of a peaceful environment for our guests, and we will explore ways to minimize noise disturbances. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. It was a pleasure to host you, and we look forward to having you back at Presidio Parkway Inn many more times.Best Regards,Customer Care Team

8/10 - Boa

Michel, PARCIEUX 01600

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Care Team em 17 de abr. de 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - Ok

Sabine

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Veeeeel te hoge bedden. 2 vieze matrassen op elkaar???
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Care Team em 28 de mar. de 2024
Dear Sabine, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the height and hygiene of the beds that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

10/10 - Excelente

Bernadette

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excess to the city
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Care Team em 27 de mar. de 2024
Dear Bernadette, thank you for letting us know you had a great stay at Presidio Parkway Inn. We're glad the easy access to the city from our property was perfect for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team

10/10 - Excelente

Darren

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
I highly recommend this place when you visit San Francisco
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Care Team em 25 de mar. de 2024
Dear Darren, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to San Francisco so we can deliver an incredible Presidio Parkway Inn guest experience!Best Regards,Customer Care Team

8/10 - Boa

Alex

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Conveniently located!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Care Team em 25 de mar. de 2024
Dear Alex, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Presidio Parkway Inn. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our convenient location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team

6/10 - Ok

Gloria

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was very helpful, the cleaning staff did an excellent job
Hospedou-se por 1 diária em mar. de 2024
Resposta de Presidio Parkway Inn Management em 22 de mar. de 2024
Dear Gloria,Thank you for your glowing review! We're delighted to hear that our staff left a positive impression on your stay. Our team strives to provide exceptional service, and it's rewarding to know that their efforts were appreciated. We'll be sure to pass on your compliments to our cleaning staff for their excellent work. We look forward to welcoming you back for another memorable experience soon!Thank You,Presidio Parkway Inn Management

6/10 - Ok

Ciro

Viagem com a família
Pontos negativos: Comodidades
Buon prezzo, ma nulla di speciale
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Care Team em 19 de mar. de 2024
Dear Ciro, thank you for taking the time to review your stay! We are glad to know that you had a satisfactory experience at the hotel. If any part of the stay didn't work for you, we kindly request you to let us know through your feedback so that we can improve our services. We sincerely hope that you will consider staying with us again. Give us another chance to let you savor an enjoyable and comfortable vacation at Presidio Parkway Inn, and we shall not disappoint!Best Regards,Customer Care Team

6/10 - Ok

Sean

Viagem com a família
Great location!
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Presidio Parkway Inn Management em 19 de mar. de 2024
Dear Sean,Thank you for highlighting our hotel's prime location! Whether you're here for business or leisure, our central location ensures that you're never far from key attractions and amenities. We look forward to welcoming you back for another memorable stay.Thank You,Presidio Parkway Inn Management

10/10 - Excelente

Bernadette

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excess to the City. Very convenient and the staff are very friendly
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Presidio Parkway Inn Management em 13 de mar. de 2024
Dear Bernadette,We're delighted to hear that you found our hotel conveniently located with friendly staff. Providing easy access to the city and ensuring a warm, welcoming atmosphere are top priorities for us. We appreciate your positive feedback and hope to welcome you back soon for another enjoyable stay.Thank You,Presidio Parkway Inn Management

6/10 - Ok

Roxanna

Viagem a dois
Pontos positivos: Limpeza e comodidades
Reading the recent reviews I didn’t know what to expect but thankfully this room was clean and at a very good price. Pros: clean good size rooms, free parking (first come first serve), elevator, price and location. Cons: no curtains so light come in from the wooden blind slats at windows, NOISY - you hear all the loud outside traffic clear as day. Id probably stay here again if I needed to, id just bring ear plugs and an eye mask. The location and the fact it has parking as huge.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Presidio Parkway Inn Management em 13 de mar. de 2024
Dear Roxanna,Thank you for your review and for choosing our hotel. We're glad to hear you found our rooms clean and spacious at a great price. We appreciate your feedback regarding the lack of curtains and noise from outside traffic. Rest assured, we'll address these concerns to enhance the comfort of our guests. We look forward to welcoming you back, and don't hesitate to let us know if there's anything we can do to make your next stay even more enjoyable.Thank You,Presidio Parkway Inn Management

6/10 - Ok

May

Viagem a dois
Pontos positivos: Serviço e funcionários
No tenía muy buen olor la habitación.
Resposta de Presidio Parkway Inn Management em 12 de mar. de 2024
Dear May,We apologize for any inconvenience caused by the odor in your room. Please rest assured that cleanliness and guest comfort are our top priorities. We have promptly addressed the issue with our housekeeping team to ensure that all rooms maintain a fresh and pleasant atmosphere for our guests. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more enjoyable experience. Thank you for bringing this to our attention.Thank You,Presidio Parkway Inn Management

8/10 - Boa

Karl

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Near Fisherman's Wharf. Easy parking. Coffee maker in room didn't work but there was decent coffee in the lobby
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Care Team em 7 de mar. de 2024
Dear Karl, thank you for choosing to stay with us during your visit to Fisherman's Wharf. We're pleased to hear that you found our location convenient and our coffee satisfactory. We apologize for any inconvenience you experienced with the faulty coffee maker in your room and have shared your feedback with our team for further review. We appreciate your understanding and hope to have the opportunity to welcome you back for another pleasant stay in the future.Best Regards,Customer Care Team

10/10 - Excelente

Bernadette

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean and friendly staff.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Care Team em 5 de mar. de 2024
Hi Bernadette,We're delighted to hear that you found our hotel to be very clean and that our staff provided friendly service during your stay! Ensuring a clean and welcoming environment is important to us, and we're glad that you had a positive experience. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable stay!Best Regards,Customer Care Team

6/10 - Ok

Janet

Viagem a dois
Pontos positivos: Serviço e funcionários
Some thing wrong with floor in room and mattress was sticky
Hospedou-se por 10 diárias em fev. de 2024
Resposta de Customer Care Team em 5 de mar. de 2024
Dear Janet, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the issues with the flooring and sticky mattress that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

10/10 - Excelente

Mike

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice location
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Care Team em 5 de mar. de 2024
Dear Mike, thank you for letting us know you had a great stay at Presidio Parkway Inn. We're glad our location worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team

10/10 - Excelente

Bernadette

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The rooms are great and the staff are friendly.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Presidio Parkway Inn Management em 28 de fev. de 2024
Dear Bernadette,Thank you for your kind feedback! We're delighted to hear that you enjoyed our rooms and experienced our friendly staff's hospitality. Providing exceptional service and comfortable accommodations are our top priorities. We look forward to welcoming you back for another wonderful stay soon!Thank You,Presidio Parkway Inn Management

6/10 - Ok

Todd

Hospedou-se por 7 diárias em fev. de 2024
Resposta de Customer Care Team em 21 de mar. de 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 - Excelente

Prateek

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy no-hassle place to stay
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Care Team em 21 de fev. de 2024
Dear Prateek, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Presidio Parkway Inn guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

10/10 - Excelente

Bernadette

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excess to the city and very quiet. Staff are friendly.👍
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Presidio Parkway Inn Management em 14 de fev. de 2024
Dear Bernadette,Thank you for your kind feedback! We're delighted to hear that you found our location convenient for accessing the city while enjoying a peaceful atmosphere. Our team takes great pride in providing friendly and attentive service to ensure our guests have a comfortable stay. We appreciate your positive comments and hope to welcome you back soon!Thank You,Presidio Parkway Inn Management

6/10 - Ok

JUAN ANGEL

Viagem com a família
the room smelled of humidity
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Customer Care Team em 13 de fev. de 2024
Dear Juan, thank you for taking the time to rate your recent stay at our hotel. We are sorry that the odor of humidity in the room marred your time with us. Please know that we will be looking into this. We appreciate your feedback, hope to resolve this issue as soon as possible, and look forward to welcoming you back to Presidio Parkway Inn.Best Regards,Customer Care Team

10/10 - Excelente

Bernadette

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Love the room and very clean.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Presidio Parkway Inn Management em 7 de fev. de 2024
Dear Bernadette,Thank you for your kind words! We're thrilled to hear that you loved your room and found it exceptionally clean. Ensuring our guests' comfort and satisfaction is our top priority, and it's fantastic to know we met your expectations. We strive to maintain high standards of cleanliness to provide a welcoming environment for all our guests. We look forward to welcoming you back for another fantastic stay in the future!Thank You,Presidio Parkway Inn Management

10/10 - Excelente

Selvianajein

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
everything is good
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Presidio Parkway Inn Management em 2 de fev. de 2024
Dear Selvianajein,Thank you for your positive feedback! We're delighted to hear that everything met your expectations during your stay. Our team strives to provide a memorable experience for every guest. If there's anything specific you loved or any suggestions for improvement, we'd love to hear more details. Your insights help us continually enhance our services to ensure a consistently excellent stay for all our guests. We appreciate your time in sharing your experience and look forward to welcoming you back for another fantastic visit.Thank You,Presidio Parkway Inn Management

10/10 - Excelente

Bernadette

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good service and friendly staff
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Presidio Parkway Inn Management em 31 de jan. de 2024
Dear Bernadette,Thank you for your kind words! We're thrilled to hear you enjoyed our good service and experienced the friendliness of our staff. Providing a positive and welcoming environment is our priority. We look forward to welcoming you back for another excellent stay! If there's anything specific you loved or any suggestions for improvement, feel free to share. Your feedback helps us enhance our commitment to exceptional hospitality.Thank You,Presidio Parkway Inn Management

10/10 - Excelente

Bernadette

Viagem a dois
Pontos positivos: Comodidades
It’s so clean and love the environment. Very close to church. So nice to have many restaurants and excess to the Golden Gate. Very quiet and had a good night sleep.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Customer Care Team em 23 de jan. de 2024
Dear Bernadette, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our spotless property and surroundings, convenient location near the church and multiple restaurants, proximity to the Golden Gate, and peaceful ambiance. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at the Presidio Parkway Inn with the finest of our facilities and services!Best Regards,Customer Care Team

10/10 - Excelente

Sonya

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
You really can’t ask for more at these prices. It’s clean, has nice linens, staff is courteous. There are some little things that are still being worked on like bathroom sink stopper missing and shower door not having a handle, but these are extremely minor for the great rates. We would easily stay there again!
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Presidio Parkway Inn Management em 23 de jan. de 2024
Dear Sonya,Thank you for your kind words! We appreciate your positive feedback on our affordable rates, cleanliness, and courteous staff. We're committed to addressing the minor issues you mentioned, such as the bathroom sink stopper and shower door handle. Your satisfaction is our priority, and we look forward to welcoming you back with an even more enhanced experience. Safe travels, and thank you for choosing our hotel!Thank You,Presidio Parkway Inn Management

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Customer Care Team em 19 de jan. de 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - Boa

laurent

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Presidio Parkway Inn Management em 16 de jan. de 2024
Dear laurent,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Presidio Parkway Inn Management

8/10 - Boa

Sanjay, Jamshedpur

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
An excellently located property in downtown, next to bay area . Just 2.5 miles feom the golden gate. Nice friendly warm people at the hotel
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Customer Care Team em 9 de jan. de 2024
Dear Sanjay, we are thrilled to see that your experience at our hotel was satisfactory and comfortable. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for peaceful, pleasant, and conveniently located accommodation. We're glad that our property conditions and courteous customer service were suitable for you. Thank you for reviewing your stay at our place. Do not hesitate to inform us if any other aspects of your visit were unappealing. We hope to see you and serve you better at Presidio Parkway Inn on your next visit!Best Regards,Customer Care Team

8/10 - Boa

Alexis

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Nuestro colchón y cobijas estaban con grandes manchas al igual que las toallas de baño, el resto de las instalaciones bastantes buenas y en personal excelente servicio
Resposta de Presidio Parkway Inn Management em 4 de jan. de 2024
Dear Alexis,We sincerely apologize for the inconvenience caused by the stains on the mattress, blankets, and towels. Your feedback is valuable, and we are addressing these issues immediately to ensure our standards are upheld. We're delighted that you appreciated our other facilities and the exceptional service from our staff. Your comfort is our priority, and we hope to welcome you back for an improved and impeccable experience. Thank you for sharing your thoughts; we're committed to delivering the highest quality service.Thank You,Presidio Parkway Inn Management

6/10 - Ok

Juan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Customer Care Team em 9 de jan. de 2024
Dear Juan, thank you for sharing a positive review of your time with us. The greatest joy of serving our guests is knowing that we provided a premium experience that made them feel comfortable, peaceful, and contended without worrying about any matters of their stay. If you felt that any of our facilities or services were not on par with your expectations, we encourage you to open up and inform us so that we can be better. We know you relished the stay, and we promise to provide you with a supreme guest experience if you swing by next time!Best Regards,Customer Care Team

2/10 - Terrível

EhsanuL

Viagem com a família
The front desk guy told me he will give the most convenient and spacious room but it was the worst one and he was asking to give them a good review, I would if the room was nice and clean
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Customer Care Team em 29 de dez. de 2023
Dear Guest, we apologize for any inconvenience caused during your stay. We take guest concerns seriously, and we regret if the room did not meet your expectations. Your input helps us improve, and we hope to have another chance to provide you with a more pleasant experience.Best Regards,Customer Care Team

10/10 - Excelente

Gamaliel

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Customer Care Team em 20 de dez. de 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team