The mattress and pillows are just right. Clean and kinda japandi-industrial interior style. I love the many comfy chairs and sofas in the lobby. Book the top floor and you'll find amazing an amazing view of the city and the skies. The lobby is awesome and free coffee (Red Bay) and teas next to their bar. Bring your own slippers, we bought our own from Daiso downstairs or maybe you could call and request, bit we didn't do that. I also didnt like the smell of the bath robe, so i didnt use it. It was clean though, maybe it was just me. I love the shower and the toilet, as well as the Jonathan Adler toiletries. Staff are super nice and honest. The toilet paper though is 1 star, but at least the facial tissue are good. I love that it's quiet, and the temperature in the room is great. We like that it's modern and not traditional. I'm glad we chose to stay here. We really had a very relaxing time away from work.