We understand the problem you encountered during your stay. The remote control issue was our fault and we apologize for this. We also apologize for the Hot Water but it was a problem beyond our control. By 2AM service had been fully restored.

Hi Dan,Thank you for your great review and Kind comments!

Rahul, Thank you for your kind review about my staff and rooms.

Hello Kathleen,Thank you for your kind review.We hope to see you again!

Hi Cheryl,Thank you for your kind words! We hope to see you again!

Hello Brandi,I do apologize that your stay was not the best it could have been. I hope you will give us another chance.

Hi Amanda, Thank you so much for your kind review!

Hi Michael,We are glad you had a good stay. We look forward to seeing you again!

Hello Crista,Thank you for your kind words about our manager. We are glad you had a great stay and look forward to seeing you again.

Hello Yesenia,I do apologize that your stay was not the best it could have been. I left you a voicemail and would like to talk to you more about your stay.

Dear Anel,Thank you for your kind review of the hotel.We look forward to seeing you again.

Hello Kristin,I hope you will give us another chance,

HI Stuart,I'm glad you felt safe at the hotel and that the atmosphere was quiet.We look forward to seeing you again!

Hello Maribel,We look forward to having you back in the future.Thank you for your kind words!

Hello Egberto,Thank you for your kind review.We hope you will stay again!

Dear Andrew,I do apologize that your stay was not the best it could be. Please be rest assured that I will be doing retraining with my staff and will be ensuring that the attitude you received will not happen again. We hold ourselves to a high standard and I hope you will give us another chance.

Hello Jessica,Thank you for your kind words about the hotel!We look forward to seeing you back in the future.

Dear Dante,Thank you for your kind review.We look forward to seeing you again

Helo Wayne,Thank you for your review.We look forward to seeing you next time!

Ana,Thank you for your kind words about my staff and hotel.We hope to see you again!

Hi Marahia,Thank you for your kind review. We look forward to seeing you next time!

Hello Bob,I do apologize that this property was average or below and not great.I hope you will give us another opportunity to change your opinion.

Hello Stefan,I apologize your stay wasn't the best it could have been.We hope you will give us another chance in the future!

Hello Bradley,Thank you for your kind words about my staff.We hope to see you again in the future.

Hello Douglas,Thank you for choosing our hotel for your stay.We look forward to seeing you again in the future!

Hello Russell,Thank you for your kind words. We look forward to having you as our guest again!

Hello Jerry,I do apologize your stay was not the best it could be.We have ordered a new treadmill and are awaiting its arrival. I do want you to know that we hold cleanliness of the property to the highest standing and our hotel is NOT a "DUMP". Had we been notified of your dissatisfaction we would have resolved the issue immediately but we were not informed.

Hello Christine,Thank you for your kind words regarding the hotel and our breakfast. I apologize the toilet seat lid broke but i appreciate you bringing it to my attention.

Hello Daniel,Thank you for choosing our hotel for your recent stay.I am always looking to make the hotel the best it can be and would like to talk to you further about your stay.

Hello Kenneth,I'm glad to hear you had a wonderful stay.We hope to see you in the future!

Thank you for your kind words about the cleanliness and staff. We hope to see you again!

Thank you for your kind review, we look forward to seeing you in the future.

Thank you for your kind review.We look forward to seeing you again should you be in the area in the future!

Dear Nelson,Thank you for your kind words!We hope to see you again!

Hello Anne,Thank you for informing us about the quality of the room. We immediately fixed the issues upon learning about them.

Thank you for your kind words regarding Michael and the customer service. We look forward to having you back in the future!

Thank you for your review.We hope to see you again.

Damaris, We hope to see you again. Thank you for your kind words.

Debbie, Thank you for your kind words! We look forward to seeing you in the future.

Thank you for your kind words! We hope to see you return!

Hello Ashleigh,I do apologize for the experience you had with my night auditor. I will do some retraining with her on customer service. I'm glad the rest of the stay went well though.

Dear Rebecca,I'm sorry your stay was not a 5/5. We hope you give us another chance in the future!

Hello Gail,Thank you for your kind words! You were an awesome guest! We hope to see you again.

Thank you so much for your kind review.We hope to see you again!

Thank you for your great review!We look forward to seeing you in the future!

Thank you for your kind review Greg!We hope to see you again!

Dear Christine, I do apologize about the misunderstanding regarding my employees tone when informing you about points. We ask of our guests if they are IHG members so we can attach the profile and make sure their status is recognized. Unfortunately IHG does not allow third party reservations to earn points due to the fact that you get a better rate. I appreciate the feedback regarding the heater fan, I am having that replaced.

I do apologize that the stay wasn't the best it could be.We hope you give us another chance.

Thank you for your kind review!We hope to see you again!