Café da manhã, almoço e jantar

Avaliações de Doubletree By Hilton Reading

4 out of 5
Doubletree By Hilton Reading
701 Penn Street, Reading, PA

Avaliações

9,4

Extraordinária

Nota 10 - Excelente. 799 de 1001 avaliações" "
Nota 8 - Boa. 129 de 1001 avaliações" "
Nota 6 - Ok. 34 de 1001 avaliações" "
Nota 4 - Insatisfatória. 13 de 1001 avaliações" "
Nota 2 - Terrível. 26 de 1001 avaliações" "

9,6/10

Limpeza

9,6/10

Serviço e funcionários

9,4/10

Comodidades

9,6/10

Condições e instalações da propriedade

9,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Eric

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The customer service at the hotel was excellent especially the door person was very customer orientated and was very helpful to all especially myself and my wife in terms of transportation and what was going on and how to get there so I really want to say good things about that person who was at the door ,an African-American gentleman.
Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

Patricia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A beautiful hotel with a shuttle and walkable to Santander performing arts centet.
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Philip

Pontos positivos: Limpeza
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nick em 30 de abr. de 2024
Thank you for your incredible scoring, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

10/10 - Excelente

Kaylee

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We traveled to Reading for an event at Santander Arena. This property was conviniently located across the street. From the time of check in we were plesently surprised with our accommodations. The room was clean and well furnished, the staff was pleasant and super helpful, and the parking was great. We didnt know what to expect, as this was our first time staying at a Hilton peoperty. We were NOT disappoinented and will only stay at Hilton peoperyies moving forward. Tha k you for an AMAZING expierence!!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Nick em 28 de abr. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay! We look to provide nothing but an excellent stay and our downtown location is perfect for going to events at the Santander Arena across the street. We hope to see you again soon for your next show.

8/10 - Boa

Barry

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The surrounding area is a little sketchy but right where this is located is fine. The breakfast was awesome and the staff was very friendly.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nick em 29 de abr. de 2024
Thank you for your scoring, we are pleased to see that you have enjoyed your stay at our oasis on Penn Street. Every small city has its hurdles, but we strive to be a valued part within our community. Thank you for being our guest and we hope to welcome you back soon!

8/10 - Boa

Edith

Hospedou-se por 1 diária em abr. de 2024
Resposta de Nick em 29 de abr. de 2024
Thank you for your incredible scoring, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

10/10 - Excelente

Allyssa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nick em 30 de abr. de 2024
Thank you for your incredible scoring, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

8/10 - Boa

Fermin

Viagem com a família
Great pmace
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nick em 27 de abr. de 2024
Thank you for your incredible scoring and kind comments. We are pleased to see that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

10/10 - Excelente

Richard

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nick em 27 de abr. de 2024
Thank you for your incredible scoring, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

10/10 - Excelente

Joyce

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was exceptional.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nick em 25 de abr. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay. We look to provide excellent service from arrival to departure, and we are happy to see that we hit our mark! We look forward to seeing you again very soon!

8/10 - Boa

Dawn

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e comodidades
It was very nice. The room was extremely nice and well thought out. Safety bars in bathroom were great! Only one problem was there was no extra toilet paper anywhere in the room. Probably an oversight but in the middle of the night is not a good time to discover this. Otherwise we’d definitely recommend and stay again.
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Heidi

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property was conveniently located next to the venue that I was going to. We would definitely return to explore more.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nick em 24 de abr. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay! We look to provide nothing but an enjoyable stay and our downtown location is perfect for going to events at any of the local venues. We hope to see you again soon for your next event.

10/10 - Excelente

Marie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was perfect (pool, fitness room, room, excellent breakfast, dining options, free parking)
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Nick em 24 de abr. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay. We look to provide excellent service from arrival to departure, and we are happy to see that we hit our mark! We hope to see you again very soon!

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Depressing area
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nick em 24 de abr. de 2024
Thank you for your scoring, we are pleased to see that you have enjoyed your stay at our oasis on Penn Street. Every small city has its hurdles, but we strive to be a valued part within our community. Thank you for being our guest and we hope to welcome you back soon!

10/10 - Excelente

jane

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nick em 24 de abr. de 2024
Thank you for your incredible scoring, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

10/10 - Excelente

Karen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We love this hotel for concerts at the Santander Arena. The staff do an excellent job managing the crowds. Our room was clean, comfortable, and quite. The breakfast buffet is excellent. Service cannot be beat!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nick em 23 de abr. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay! We look to provide nothing but an enjoyable stay and our downtown location is perfect for going to events at the Santander Arena. We hope to see you again soon for your next show.

10/10 - Excelente

Robert

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Keep up the good work
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Nick em 12 de abr. de 2024
Thank you for your kind comments, we are pleased to hear that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

8/10 - Boa

Dwight

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nick em 9 de abr. de 2024
Thank you for your wonderful scoring, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

10/10 - Excelente

Deva

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Relaxed atmosphere. Best bed ever! Nice and clean there.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de RG em 9 de abr. de 2024
Thank you so much for staying with us and we hope to see you again in Reading Pa

4/10 - Insatisfatória

Sheila

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de RG em 9 de abr. de 2024
Thank you so much for staying with us and we hope to see you again soon.

2/10 - Terrível

Curtis

Hospedou-se por 1 diária em mar. de 2024
Resposta de Nick em 23 de abr. de 2024
Thank you for providing your honest scoring. Our team strives to provide top-notch service within all areas of the hotel and I do apologize to see that we have fallen short of that mark. If there is ever anything we can do to improve please let us know.

10/10 - Excelente

Craig

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Comfy room and great staff.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Nick em 2 de abr. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay. We look to provide excellent service from arrival to departure, and we are happy to see that we hit our mark! We look forward to seeing you again very soon!

10/10 - Excelente

Christopher

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Nice property
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nick em 25 de mar. de 2024
Thank you for your incredible feedback, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

10/10 - Excelente

Sandra

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nick em 26 de mar. de 2024
Thank you for your incredible scoring, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

10/10 - Excelente

Carlo, miami

Hospedou-se por 1 diária em mar. de 2024
Resposta de Nick em 12 de abr. de 2024
Thank you for your incredible scoring, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

10/10 - Excelente

scott

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The gentleman at check in was fast , efficient and polite
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nick em 22 de mar. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay. We look to provide excellent service from arrival to departure, and we are happy to see that we hit our mark! We look forward to seeing you again very soon!

10/10 - Excelente

Kenneth

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely hotel. Wonderful restaurant and bar. Convenient to local dining and just across the street from the event center. Loved the free parking in the garage.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nick em 22 de mar. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay! We look to provide nothing but an enjoyable stay and our downtown location is perfect for going to events at the Santander Arena. We hope to see you again soon for your next show.

10/10 - Excelente

Christine

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great food, clean, quiet hotel. Helpful, courteous staff.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nick em 22 de mar. de 2024
Thank you for your incredible feedback, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

8/10 - Boa

Richard

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Our stay was great…it’s located downtown so tons of restaurants close by and the room was good size. We enjoyed it
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Nick em 22 de mar. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay! We look to provide nothing but an enjoyable stay and our downtown location really does make for a unique experience. We hope to see you again very soon when traveling to Reading Pa.

10/10 - Excelente

Joseph

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved that we were so close to the arena about a 15 second walk. The place was clean and very close to other restaurants and venues
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nick em 18 de mar. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay! We strive for excellence within all areas and our location really does make traveling to the Santander a breeze. We hope to see you again very soon for your next event!

10/10 - Excelente

Nate

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nick em 21 de mar. de 2024
Thank you for your incredible scoring, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

10/10 - Excelente

Tracy

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was very nice and comfy. Safe and very helpful employees. I would stay again.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nick em 14 de mar. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay. We look to provide excellent service from arrival to departure, and we are happy to see that we hit our mark! We look forward to seeing you again very soon!

10/10 - Excelente

Marisol

Hospedou-se por 1 diária em mar. de 2024
Resposta de Nick em 2 de abr. de 2024
Thank you for your incredible scoring, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

6/10 - Ok

ricardo

Pontos positivos: Limpeza e condições e instalações da propriedade
nothing
Hospedou-se por 1 diária em mar. de 2024
Resposta de RG em 11 de mar. de 2024
Thank you so much for staying with us and we hope to see you again soon. Please let us know if there was anything we could do to improve your next stay with us.

10/10 - Excelente

Julio

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de rg em 11 de mar. de 2024
Thank you so much for staying with us and we hope to see you again in Reading Pa.

10/10 - Excelente

maria l, Pennsville

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Muy bonito y organizado
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nick em 9 de mar. de 2024
Thank you for your incredible scoring, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

2/10 - Terrível

Cindy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love the stay! Very convenient to the arena activities
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nick em 9 de mar. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay. We look to provide excellent service from arrival to departure, if there is ever anything we may do to enhance the guest experience always feel free to let us know. We hope to see you again very soon.

8/10 - Boa

Frxnk

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nick em 8 de mar. de 2024
Thank you for your great scoring, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

6/10 - Ok

Diana

Viagem de negócios, Viagem com a família
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza
It wasn’t terrible but it wasn’t great. It’s not a quiet areas. I Stayed for a weekend. Breakfast was a 5 star. Staff was friendly. But as soon as I arrived to my room the bathroom was not the cleanest. I was so tired from the drive I did not even bother telling the staff because when I checked in they said staff normally comes to clean the rooms from 9-12PM. I made sure to be out of the hotel for this time and when I came back at 4PM it was the same. No new towels. Trash was still in the trash can. There was no point. I left Sunday morning.
Resposta de Nick em 6 de mar. de 2024
Thank you for being our guest and providing your honest feedback in regard to your most recent stay. We will be sharing your comments with our housekeeping management team to ensure top notch service is provided for all of our guest rooms. We hope to have the opportunity to welcome you back to our hotel whenever your travels bring you to Reading Pa.

10/10 - Excelente

bianca

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
I love this place, my husband and I always use it as a small getaway even though we live in town.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Nick em 1 de mar. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay. We look to provide excellent service from arrival to departure, and we are happy to see that we hit our mark! We look forward to seeing you again very soon for your next staycation!

10/10 - Excelente

Sara

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful hotel. Very clean. Nice staff. Convenient location.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Nick em 27 de fev. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay. We look to provide excellent service from arrival to departure, and we are happy to see that we hit our mark! We hope to see you again very soon!

10/10 - Excelente

Rachel

Viagem com a família
Pontos positivos: Condições e instalações da propriedade
The hotel exceeds my expectations. It’s clean, the decor is lovely, and the service is superb. Having a wonderful weekend and the location is perfect. I will be back.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Nick em 25 de fev. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay. We look to provide excellent service from arrival to departure, and we are happy to see that we hit our mark! We look forward to seeing you again very soon!

10/10 - Excelente

Brian

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice clean hotel. Very friendly staff.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Nick em 25 de fev. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay. We look to provide excellent service from arrival to departure, and we are happy to see that we hit our mark! We hope to see you again very soon!

10/10 - Excelente

Rachel

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I stay here whenever my daughter has a comp and the hospitality is amazing.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Nick em 24 de fev. de 2024
Thank you for taking the time to share your comments in regard to your most recent stay. We strive for excellence within all areas of our hotel from your arrival to departure. Plus, our location really does make traveling to the Santander for cheer a breeze! Thank you for returning to us, see you again soon!

10/10 - Excelente

Deborah, Catawissa

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent. Will stay again.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Nick em 23 de fev. de 2024
Thank you for taking the time to share your feedback in regard to your most recent stay. We look to provide excellent service from arrival to departure, and we are happy to see that we hit our mark! We hope to see you again very soon!

10/10 - Excelente

Margaret

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Best location to to a show in town. Hilton never disappoints and this location is clean and very charming. We had a delicious dinner at Cheers.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Nick em 20 de fev. de 2024
Thank you for your comments, we are pleased to hear that you have enjoyed your stay, especially dinner in our Cheers American Bistro. We hope to see you again very soon!

10/10 - Excelente

John

Viagem a dois
This is a very nice hotel. Clean and attractive. Pleasant and helpful staff. Totally prepared for service with a pop up bar in the lobby for event guests. It was just a nice experience. Good food too!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Nick em 20 de fev. de 2024
Thank you for taking the time to share your feedback in regard to your most recent stay. We look to provide excellent service from arrival to departure, and we are happy to see that we hit our mark! We hope to see you again very soon!

2/10 - Terrível

Heather

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
When we got to this hotel the road was blocked off for an event. The outside area where you pull up was packed with people smoking. The lobby was full with the bar overflowing into it. The elevator smelled like pot and so did the hall to our house room. The tea we ordered from room was old and curdled. I had to go to the lobby to get new service tcame withser
Hospedou-se por 1 diária em fev. de 2024
Resposta de Nick em 15 de fev. de 2024
Thank you for being our guest and for providing your honest feedback. The city officials do block off the main street when there are major events at the arena keeping pedestrian traffic safe. These major events also bring guests to our Cheers American Bistro and Lounge which can get very busy during these times. We will be sharing these comments with our Bistro team to ensure we deliver nothing but excellent service each and every stay. We do hope to see you again when your travels bring you back to Reading Pa.

10/10 - Excelente

Olga

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean and convenient! Breakfast is amazing
Hospedou-se por 1 diária em fev. de 2024
Resposta de Nick em 13 de fev. de 2024
Thank you for your comments, we are pleased to hear that you have enjoyed your stay, especially the breakfast buffet. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.

10/10 - Excelente

Joshua

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
Hospedou-se por 1 diária em fev. de 2024
Resposta de Nick em 12 de fev. de 2024
Thank you for your incredible scoring, we are pleased to see that you have enjoyed your stay. We look forward to welcoming you back to our hotel whenever your travels bring you to Reading Pa.