Thank you for sharing your thoughts on your recent stay with us. We are dedicated to providing a comfortable, convenient, and personalized experience for each guest, and your rating assists us in continually improving our services. We trust that the rest of your stay was satisfactory, and we're grateful for your decision to stay with us. Please consider returning in the future, as we would appreciate the opportunity to showcase the true excellence of our property.Regards, Guest Services Team

Thank you for rating your stay with us. We're happy to learn that you had an enjoyable experience at our hotel and that our property suited your needs. Guest satisfaction is at the heart of everything we do, and we're grateful for your positive feedback. Your comments will be passed on to our team members who helped ensure your comfort. We look forward to your next visit.Regards, Guest Services Team

Your review is important to us, and we thank you for taking the time to share your thoughts. We're pleased to hear that you had an overall positive stay at our hotel and that you found our property to your liking. Ensuring our guests have a pleasant experience is our priority, and your feedback is appreciated. We will pass on your comments to our dedicated team who helped create a positive impression. It was our pleasure to accommodate you.Regards, Guest Services Team

We genuinely apologize as your feedback does not mirror the exceptional experiences we endeavor to create. Every member of our team is dedicated to the comfort and happiness of our guests, and it pains us that we did not meet your expectations for a perfect experience. We firmly believe that crafting a memorable first impression is integral to our commitment to providing legendary guest service.Regards, Guest Services Team

Thank you for your outstanding rating! I am pleased you enjoyed our property. We strive to provide excellent service and accommodations to each of our guests with hopes of surpassing all their expectations. I sincerely hope to have the chance of welcoming you back in the near future.Regards, Guest Services Team

Thank you for sharing your feedback on your stay with us. Your rating helps us improve and maintain our high service standards. We regret any inconveniences experienced during your stay. Our goal is to offer an inviting, comfortable, and bespoke guest experience. Please be assured that your comments are integral to our continuous improvement efforts. Despite these aspects, we're pleased to know that you enjoyed the remainder of your stay. We're grateful for your patronage and look forward to a future chance to fully reveal the true quality of our property.Regards, Guest Services Team

I'm disappointed to learn that your experience with us was not the exceptional one we aim for. We believe in making every stay unforgettable - with exceptional service, pristine rooms, and one-of-a-kind experiences. We believe in the power of our people and the culture we've established, and that's what sets us apart in our ability to quickly fix any issues so that our guests can get back to a wonderful stay. Our hotel management is dedicated to understanding your experience, and they will thoroughly review your stay with great attention to detail. Please accept my sincerest apologies for not delivering the experience you expected. I hope you will give us another chance to show you the best of what we have to offer.Regards, Victor Patel, GM

Thank you for taking the time to leave a terrific review. I am so glad that you enjoyed a wonderful stay with us. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your stay and found everything to be so comfortable. We all look forward to welcoming you back to the hotel on your next visit.Regards, Guest Services Team

Your review is valued, and we're thankful for your positive comments. We're pleased that you had an overall good stay at our hotel and that you found our property appealing. Our team aims to provide a pleasant experience for our guests, and your feedback reaffirms our efforts. We'll pass on your kind words to those who contributed to your positive impression. Thank you for sharing your review, and it was our pleasure to have you as our guest.Regards, Guest Services Team

Thank you very much for your review of our property. It is wonderful to read that you thought so highly of the quality of product and service we offer. Our goal is to create a relaxing atmosphere that is sure to make a grand impression and your review confirms that we did just that! We are delighted to learn that you hold us in such high regard and once more, we appreciate your wonderful review. We can’t wait to welcome you home again soon!Regards, Guest Services Team

Your feedback means the world to us! Creating memorable experiences for our guests is at the heart of what we do, and I couldn't be happier to know that we achieved that during your stay. I'll make sure to pass along your generous compliments to the dedicated individuals who contributed to making your time with us special. We're grateful for your review and thrilled to have had you as a valued guest.Regards, Guest Services Team

It's disheartening to learn that your experience with us was not up to our standards. Our mission is to provide the ultimate hospitality experience - with superior service, spotless rooms, and lasting memories. We believe in the power of our people and the culture we've established, and that's what sets us apart in our ability to quickly fix any issues so that our guests can get back to a wonderful stay. We want to ensure that every stay is exceptional, and our hotel management will conduct a thorough evaluation of your experience. I am deeply sorry that we didn't meet your expectations on this occasion. I hope you will consider giving us another chance to show you the true magic of our property.Regards, Guest Services Team

Your review is important to us, and we thank you for taking the time to share your thoughts. We're pleased to hear that you had an overall positive stay at our hotel and that you found our property to your liking. Ensuring our guests have a pleasant experience is our priority, and your feedback is appreciated. We will pass on your comments to our dedicated team who helped create a positive impression. It was our pleasure to accommodate you.Regards, Guest Services Team

We appreciate your excellent rating! It's heartening to know that you had a wonderful experience at our hotel. We devote ourselves to maintaining superior cleanliness and delivering unparalleled customer service. Your comments affirm that our efforts to provide an exceptional guest experience have been successful. We're already looking forward to your next visit.Regards, Guest Services Team

I am saddened to learn that your experience with us was not the memorable one we intended. Our promise is to provide you with an exceptional stay - with outstanding service, sparkling clean rooms, and unforgettable experiences. Our commitment to our guests is reflected in our team members and the culture we've established, where resolving any issues is a top priority so that our guests can continue to enjoy a wonderful stay. Our hotel management is dedicated to understanding your experience, and they will thoroughly review your stay with great attention to detail. Please accept my sincerest apologies for not delivering the experience you expected. I hope you will give us another chance to show you the best of what we have to offer.Regards, Guest Services Team

Dear Louise,Thank you for your review of your SureStay Best Western Presque Isle stay. We regret that you were not fully satisfied with your stay. Guest feedback is our foremost catalyst for effective change, so you can rest assured that we will use yours to guide our efforts. It was a pleasure having you here, and we hope you will consider giving us another chance to change your perception down the line.Kind regards,Guest Experience Manager

I'm sorry to learn that your experience with us was not the perfect one we envisioned. Our commitment is to ensure that every guest has a remarkable stay with us - with top-notch service, immaculate rooms, and memorable experiences. Our commitment to our guests is reflected in our team members and the culture we've established, where resolving any issues is a top priority so that our guests can continue to enjoy a wonderful stay. Our hotel management is committed to excellence, and they will review your stay with great attention to detail. I am truly regretful that we let you down, but I hope you will give us another chance in the future to provide you with the exceptional experience you deserve.Regards, Guest Services Team

It's disheartening to learn that your experience with us was not up to our standards. We're committed to giving our guests nothing but the best - with exceptional service, immaculate rooms, and unforgettable experiences. We're proud of the culture we've established and the expertise of our team members, which allows us to swiftly resolve any guest issues and ensure a seamless and inspiring hotel experience. We strive for perfection, and our hotel management will carefully evaluate your stay. I am sorry for any inconvenience or disappointment you experienced during your stay. I hope you will give us another opportunity in the future to provide you with the unforgettable experience we are dedicated to delivering.Regards, Guest Services Team

Thank you for taking the time to review your stay with us. Your feedback is critical to us as it helps us improve and reach our high service standards. We regret to learn that there were elements of your stay that didn't meet your expectations. Our primary goal is to provide an inviting, comfortable, and personal experience to all our guests. Your observations are extremely important to us and will be used to continually enhance our service offerings. However, it seems you enjoyed other aspects of your stay, which we find heartening. We are grateful for your choice to stay with us and look forward to another chance to fully showcase the quality of our property in the future.Regards, Guest Services Team

It's disheartening to learn that your experience with us was not up to our standards. We strive to offer nothing but the best to our guests - exceptional service, sparkling clean rooms, and unforgettable experiences. Our team members are our greatest asset, and we take pride in their ability to resolve any issues quickly and efficiently so that our guests can enjoy a fantastic stay. We strive for perfection, and our hotel management will carefully evaluate your stay. I am sorry for any inconvenience or disappointment you experienced during your stay. I hope you will give us another opportunity in the future to provide you with the unforgettable experience we are dedicated to delivering.Regards, Guest Services Team

I am saddened to learn that your experience with us was not the memorable one we intended. We believe in making every stay unforgettable - with exceptional service, pristine rooms, and one-of-a-kind experiences. We're proud of the culture we've built and the quick-acting nature of our team members, which allows us to resolve any issues and get our guests back to their beautiful and inspiring hotel experience. Our hotel management is dedicated to understanding your experience, and they will thoroughly review your stay with great attention to detail. Please accept my sincerest apologies for not delivering the experience you expected. I hope you will give us another chance to show you the best of what we have to offer.Regards, Guest Services Team

Hello Darlene,We are incredibly pleased as our advantageous location makes us a preferred destination. We are enviably located in the center of a city that is a great place to live, work and play. I am sure you were delighted with our appetizing breakfast and exceptional service. Thank you for taking the time to share your lovely comments and five-star rating for your SureStay Presque Isle stay. We look forward to having you back for a delightful and impeccable stay!Regards,Guest Experience Team

I am disappointed to learn that your experience with us was not what we had hoped for you. We aim to exceed your expectations at every turn - with world-class service, sparkling clean rooms, and truly memorable experiences. We believe in the power of our people and the culture we've established, and that's what sets us apart in our ability to quickly fix any issues so that our guests can get back to a wonderful stay. We want to ensure that every stay is exceptional, and our hotel management will conduct a thorough evaluation of your experience. I am truly regretful that we let you down, but I hope you will give us another chance in the future to provide you with the exceptional experience you deserve.Regards, Guest Services Team

Hello Richard,How thrilling it was to see your rating of your stay at our SureStay by Best Western Presque Isle! I am happy it was practically perfect in every way! I am especially pleased to know you had such wonderful experiences with our hotel staff and your accommodations as we are always striving to provide the highest level of guest service.We appreciate your additional comments regarding our fitness facilities and these will be evaluated for possible implementation.Kind regards,Guest Experience Team

Your review is valued, and we're thankful for your positive comments. We're pleased that you had an overall good stay at our hotel and that you found our property appealing. Our team aims to provide a pleasant experience for our guests, and your feedback reaffirms our efforts. We'll pass on your kind words to those who contributed to your positive impression. Thank you for sharing your review, and it was our pleasure to have you as our guest.Regards, Guest Services Team

Your review is important to us, and we thank you for taking the time to share your thoughts. We're pleased to hear that you had an overall positive stay at our hotel and that you found our property to your liking. Ensuring our guests have a pleasant experience is our priority, and your feedback is appreciated. We will pass on your comments to our dedicated team who helped create a positive impression. It was our pleasure to accommodate you.Regards, Guest Services Team

We are extremely grateful for your excellent rating of our property. It's truly rewarding to know that you hold the quality of our service and product in such high regard. Our team is dedicated to delivering top-tier and conscientious service, and I'm delighted that they met your needs during your stay. Your phenomenal rating will certainly be shared with them. Your positive sentiments about us are highly appreciated and once again, your glowing review means the world to us. We eagerly anticipate welcoming you home in the near future!Regards, Guest Services Team

Thank you very much! We’re glad you enjoyed our property and that overall you had a great stay with us. We aim for our guests to have wonderful experiences so I am thrilled this was the case. It will be a pleasure to share your kind words with everyone who helped to create such a positive, lasting impression. Thank you again for sharing your review. It sure has been a pleasure to have you stay with us.Regards, Guest Services Team

Your feedback is certainly not reflective of the experiences we strive to create and we hope you can accept our sincerest apologies. The comfort and joy of each of our guests is a top priority for everyone on our team and we regret to learn that we fell short of providing you with a perfect experience. We only get one chance at making a wonderful first impression that reflects our legendary guest service.Regards, Guest Services Team

Hello Mark,Thank you for choosing to stay at SureStay Hotel Presque Isle for your recent visit to Presque Isle, and for your feedback. We are hopeful that you enjoyed the convenience of our central location and our extensive breakfast selections! Indeed, we are very proud of our team's genuine care and dedication towards each of our valued guests to ensure your most comfortable and memorable stay with us! We look forward to welcoming you home to us always at the SureStay Best Western Presque Isle!Best,Guest Services Team

Thank you for taking the time to provide feedback following your stay with us. Your rating is important to us, and it will further assist us in raising our high levels of service. While we do our best to always deliver a great experience, it appears experienced some missteps that caused you some frustration. It is our goal to ensure that we deliver an inviting, comfortable, and personalized experience. Please be assured that your feedback is important to us and will be used to ensure we are always refining and expanding the service we deliver to our valued guests. However, it sounds like the rest of your stay was enjoyable! I am so glad you chose us for your stay. I hope you can give us another chance in the future to show you how wonderful our property really is.Regards, Guest Services Team

We appreciate you taking the time to share your feedback regarding your stay. Your rating guides us in enhancing our standards of service. We apologize if certain aspects of your stay did not meet your expectations. Our mission is to provide a warm, comfortable, and personalized experience for our guests. Your feedback is pivotal for us, and we will utilize it to ensure continual improvements in our service. Nevertheless, we're glad to hear that you enjoyed the remainder of your stay. We value your patronage and look forward to the opportunity to prove our dedication to quality on your next visit.Regards, Guest Services Team

Thank you for giving us feedback about your recent stay. Your rating plays a significant role in helping us elevate our services. It appears that some areas did not meet your expectations and for this, we apologize. Our aim is to deliver a hospitable, relaxing, and customized guest experience. Rest assured that your comments are essential and will be utilized in refining our services. Despite this, it's good to hear that you found other parts of your stay pleasant. We're grateful you chose us for your stay and hope for another opportunity to showcase the true excellence of our property in the future.Regards, Guest Services Team

Hello Constance,Your visit was not at all reflective of the impressions we wish to create and I speak on behalf of all of us at SureStay Presque Isle when I share that we regret this was your experience. We must learn from your experiences and monitor closely how the teams are managing when the demands for their services are at their peak; ensuring that we have enough housekeeping personnel on duty and that no details are overlooked. I trust that you will accept our apologies and one day join us again. We look forward to impressing you at every turn when you next settle in.Regards,Guest Services Team

Dear Sheila,Thank you for choosing our SureStay Hotel Presque Isle. We have been around for a while but have been recently renovated. Thank you for your many compliments! Your kind words regarding the attention to detail of our SureStay Presque Isle housekeeping team who take great pride in ensuring that each of our rooms and suites is perfectly detailed to greet both our arriving and returning guests, warms us to read. I admit I also find our breakfast incredible, with its quality and variety, catering to all tastes and dietary requirements.Also, our location allows for easy exploring and truly experiencing Presque Isle. There is much to see, certainly warranting another visit!Thank you so much for staying with us - we hope to welcome you back soon!Regards,Guest Services Team

Hello Diane,Thank you for sharing the feedback on your experience with us at SureSty Hotel by Best Western Presque Isle.I am dismayed by your account of your stay. I do implore you to contact our hotel to ensure that if there are any inaccuracies, these can be sorted immediately. We uphold a very strong culture of integrity and honesty and want to correct potential irregularities.I do apologize for any noise disturbances experienced. We are currently contemplating several solutions to this issue.I apologize for the inconvenience of taking the time to follow up on these issues and hope to see you again, so we may confidently showcase our improvements.Regards,Guest Services Team

Hello Michael,On behalf of everyone at SureStay by Best Western Presque Isle, we would like to offer our sincerest apologies for the experience that you had. We are extremely disappointed to learn that you did not feel catered to and given the enthusiastic and impeccable service that you deserve while our guest. This frustrating situation is uncharacteristic of our team and we are sorry that you had to experience this discrepancy. We hope to host you again in the future and restore your faith in our hotel.Regards,Guest Services Team

Thank you for staying with us and for sharing your thoughts about your stay at SureStay by Best Western Presque Isle. We apologize for the issues you had in your room which fell short of your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback regarding the obvious housekeeping lapses and welcome the opportunity to improve. Your experience is an anomaly. Thank you for staying with us and we hope you give us another chance to make your stay as impeccable as it should have been this time around.Regards,Guest Services Team

Thank you for sharing the feedback on your experience with us. I am dismayed by your account of your stay and apparent billing errors. I do implore you to contact our hotel to ensure that any inaccuracies in your bill get sorted. We uphold a very strong culture of integrity and honesty and want to correct potential irregularities. I apologize for the inconvenience of taking the time to follow up on this issue.Regards, Guest Services Team

Thank you for your feedback about your recent stay with us. I truly apologize for any inconvenience. Our aim is to provide a comfortable, convenient, and personalized experience for all of our guests, and your comments are valuable in helping us improve and enhance the quality of our services. Despite the issue you mentioned, we are happy to hear that you enjoyed the rest of your stay with us, and we are grateful that you chose our property for your visit. We hope that you will consider staying with us again in the future, as we would love the opportunity to demonstrate how exceptional our property can truly be.Regards, Guest Services Team

It was a pleasure to be of service! I'm so pleased to hear that you had an enjoyable stay and that our staff provided excellent customer service. Thank you for taking time to review your visit and kind rating. We hope you will stay with us again soon!Regards, Guest Services Team

Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.