Thank you for the wonderful review, Martina. We are so glad that you enjoyed your stay with us and our beautiful hotel. We look forward to seeing you again soon!

Thank you for the review, Emily. We are so glad that you enjoyed our decor, and we hope to see you again soon. Safe travels!

Thank you for taking the time to review our property! I am glad that you enjoyed your stay with us, we never want fees to be a surprise to our guests and try our best to have third parties reflect all the fees due at check in. We hope to see you again soon!

Thank you so much, Kathia! Wonderful to hear that you took advantage of some of our amenities. I'm sorry to hear about the coffee maker in our room. I'll follow up with the team. I hope we get to welcome you back with us again soon. We'll have the bikes and beer waiting for you!

Hi Amanda, Thanks very much for taking the time to review our team! We're always looking to improve our operations. Don't hesitate to let us know if there is anything we could have done to earn a perfect score

I agree that our hotel has a amazing location, near many fabulous restaurants, bars, and stores. I do see your point about our bathrooms however our hope is over time with hard work and determination we will be able to renovate our outdated bathrooms to make guest's experience more satisfactory. Safe travels, we hope to host another stay for you in the future!

Thanks for taking the time to let us know how we're doing! I am glad that you enjoyed your stay, we hope to see you again soon!

Thank you! Our team tries their hardest to maintain our beautiful art. I agree that our team represents Lucia truly well with their outgoing helpful personality's.

Thank you for leaving some feedback for our team! We really appreciate it. As for the unhoused issue, i agree that Portland has some work to do. Our hope is overtime with hard work we will be able to bring our city back to life!

Thank you for the wonderful review, Katrina. We are so glad that our team was able to make your stay memorable! We had a pleasure hosting you and hope to do so again soon. Safe travels!

Hey David, I'm so glad you had such a great stay! Our staff are hospitality rockstars :) I hope we have the pleasure of hosting you again, or your friends and family!

Thank you for the raving review! We are so happy our team was able to make your stay comfortable and we had a pleasure hosting you. Safe travels!

Hey Russell, so glad you enjoyed the hotel & our amazing staff! I hope we have the pleasure of hosting you again :)

Thanks for the feedback, Georgos! Glad to hear you enjoyed your stay.

Thank you for the wonderful review Danielle. We are so glad we had the pleasure of hosting you, and we hope to do so again in the near future. Safe travels!!

Thanks for taking the time to review our property! I am glad you enjoyed your stay with us and we hope to see you again soon!

Hi Ryan, Thanks very much! I hope that our team was a positive impact on your stay in Portland.

Hi Daniel, We love hosting you. Thanks very much for taking the time to review our team

Hi Arnold, Thanks very much! I'm glad that we were able to make your stay in Portland more comfortable. I hope that we're able to host you again

Thank you for the review Adrian. We are glad you enjoyed your stay here, and we are looking to open our restaurants in the near future! we do understand that the state of downtown is not the best, but we are actively working to better downtown. We hope to host you again when you swing by Portland!

Thank you for taking the time to review our property! I am so glad to see that you enjoyed your stay, we hope to host you again soon!

Hi Francisco, Thanks very much for taking the time to celebrate our team. I'm really glad that our service was able to make a positive impact on your stay. I hope that we're able to host you again in the future.

Thanks for the feedback, Jana! I'm so glad you enjoyed the hotel. I hope we have the pleasure of hosting you again!

Thanks for letting us know how you enjoyed your stay! I am glad to see it was a positive experience for you, we hope to see you again in the future!

Hi Jonathan, Thanks very much for taking the time to review our team. I'm glad that we were able to make this stay more comfortable for you. Hope to host you again soon

Hi Mary, Thanks very much for taking the time to review our team. I'm so glad that we were able to make your time in Portland more comfortable. I hope that we are able to host you again soon.

Hi Aaron, Thanks for taking the time to review our team. I'm glad that we made a positive impact on your time in Portland. We look forward to hosting you again soon

Hey Charles, I'm sorry you felt the hotel was dated. The building may be 115 years old, but our engineering staff works every day to continually repair it and keep everything working in tip top shape.

Hi Sarah, Thanks so much for taking the time to review our team. I'm glad that we were able to make your time in Portland more comfortable. I hope that we can host you again soon

Thank you for taking the time to review our property! I am glad that our team was able to help make your stay with us more comfortable and enjoyable. We hope to see you again soon!

Hey Todd, I'm so glad you enjoyed the hotel! I hope we have the pleasure of hosting you again soon :)

Thanks so much for taking the time to review our team! I am so glad to hear that our staff was able to help make your stay more enjoyable, we hope to host you again soon!

Thank you! Our team appreciates that you took the time to give us feedback, our number one goal is to meet guests expectations and I'm thrilled out front desk staff were able to do that for you :)

Thank you, Christen. I'm pleased to hear Lloyd made such a great impact on your stay. I haven't had the chance to meet CJ, but I will certainly pass this along! Please come stay with us again!

I'm so pleased you enjoyed your stay with us! We you hope you stay with us again soon!

Thank you for your feedback, Joy. I'm sorry to hear of your experience with noise during your stay with us. I'm not sure where the music or karaoke was coming from, since we don't have a bar or restaurant on property, or around our hotel. We do have some room types that are not on the street and are interior rooms, which would be quieter. We would love to have stay with us again, so we may improve your experience with us. We want all of our guests to feel comfortable and safe while staying with us. I'm sorry this was not the case for you.

Thank you, Less! I hope we have the chance to welcome you back again soon!

Thank you for the wonderful review Dollie. We had a pleasure hosting you, and hope to do so again in the near future! Safe travels!

Thank you so much, Rich! I'm pleased you enjoyed our artwork, which is quite unique. I hope we have the chance to welcome you back with us soon!

Thank you Thomas! Our number one goal is to meet guests expectations, and it seems we met yours! We appreciate that you took the time to give our team feedback and look forward to seeing you again one day!

Thank you taking the time to give us your feedback. We strive to deliver excellence and I'm sorry the bathroom counter space was tight. We do have some rooms with larger bathrooms. We would be happy to explore more room options should you stay with us again. The city of Portland is working to clean up the downtown area, but the process is taking some time. I do hope we have the chance to welcome you back with us soon!

Well thank you for the kind words! We appreciate you staying with us, and we hope to see you back soon!

Thank you for the amazing review, Joann. We are glad we were able to make your stay wonderful. Safe travels!

Hey Ramzi, we actually upgraded you from the Deluxe King room type to the Superior King room type, in which the bathrooms are much larger than the Deluxes. I'm very sorry to hear that the hotel's age of 115 years revealed itself to you. Our maintenance staff works hard to keep the rooms updated.

Hi Carolyn, Thank you very much for your kind words. I'm glad that our team made a positive impact on your time with in Portland. I sincerely hope that we get to host you again soon

Hi Natasha, I'm so glad you had a great stay! I hope we have the pleasure of hosting you again the next time you're in Portland!

Thank you for the wonderful review Mark. We are so glad that our team was able to make your stay more comfortable. Safe travels and we hope to see you again soon!

We do our best to not surprise anyone at checkout, and do our absolute best to be transparent about fees collected at the property. If you'd like to reach out to us directly, please feel free to call or email us. We'd love to talk and see if we can remedy any misunderstanding!

We are so thankful for your kind words. We are glad you enjoyed your stay with us, and that our staff were able to make it great! Hope to see you again in the future!

Thank you for the wonderful review, David! Safe travels and we hope to see you again soon.