PROS: Location. Cleanliness. Good breakfast. Nice staff mostly.
CONS: The cost! We chose the property for its location. We were there to attend the Pigeon Forge Rod Run, a show for owners of classic collector cars. The first morning we awoke to find a note on my 1970 Chevelle SS stating it would be towed if not moved. We brought the car in a car hauler, therefore we had two vehicles -the truck for my husband, the car for me. We go to different functions and areas often during our stay. We were told that we were only allowed ONE vehicle per room reservation, which we were not told of that fact or we would not have stayed there. The staffer then stated that we could park our classic Chevelle in the public transportation lot next door, but it may be towed from there as well. As a result, we had to leave our car in a parking lot at LeConte Center for three nights. I was told upon checkout that notice was given regarding parking on my confirmation. It was not. They said the rule is only in force when they deem it necessary, so how is anyone to know the rules when the rules are applied only when the hotel decides to apply them? As if that weren't enough, the ice machine on our floor was broken the entire time. I asked for an accessible room close to the elevator and was given a room as far away from the elevator as possible. I have mobility issues and it was a long distance to walk so I rented a mobility scooter inside the hotel to use. We will never stay there again.