Suíte, para não fumantes | Roupas de cama antialérgicas, cofres nos quartos, escrivaninha

Avaliações de Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)

3 out of 5

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 294 de 481 avaliações" "
Nota 8 - Boa. 128 de 481 avaliações" "
Nota 6 - Ok. 35 de 481 avaliações" "
Nota 4 - Insatisfatória. 17 de 481 avaliações" "
Nota 2 - Terrível. 7 de 481 avaliações" "

9,0/10

Limpeza

9,4/10

Serviço e funcionários

9,0/10

Comodidades

8,8/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Zilene

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Próximo ao aeroporto e com a comodidade do transfer. Quarto amplo com cama queen e um sofá cama que não era muito confortável. Café da manhã bom.
Hospedou-se por 2 diárias em jan. de 2023
Resposta de General Manager em 31 de jan. de 2023
Dear Zilene,Based on your rating, it appears you had an overall great time at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area). We're delighted you enjoyed our convenient location, spacious rooms, and delicious breakfast offerings. Thank you for being our valued guest and sharing your feedback, and please return soon for an even better time.

10/10 - Excelente

Phillip Cindy, Red Oak

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was great. Would stay there again.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 14 de mai. de 2024
Good afternoon, Phillip,Thank you so much for choosing to stay with us at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area). Your kind words about our staff are greatly appreciated, and we are very happy to hear you enjoyed your stay. We hope you join us again soon. It was a pleasure hosting you.

10/10 - Excelente

Steven

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Front desk staff was EXTREMELY polite and helpful!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 10 de mai. de 2024
Good afternoon, Steven,We're so happy to know that you had an amazing experience overall and that our friendly team members left a positive impression on you. Thank you for the five-star rating, and we hope to see you again soon.

10/10 - Excelente

Bernard

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Jhon

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were extremely helpful as well as the room were clean. The complementary breakfast was fantastic.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 18 de abr. de 2024
Good afternoon Jhon,Thank you for choosing to stay with us at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area). We are pleased to hear you enjoyed our friendly service and our clean and comfortable accommodations. Thank you for your feedback, and we hope to see you again soon!

10/10 - Excelente

Mandy

Hospedou-se por 2 diárias em abr. de 2024

6/10 - Ok

Jackeba

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza
We enjoyed our stay, but room was not cleaned as it should have been
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 5 de abr. de 2024
Good evening, Jackeba,Thank you for sharing your recent experience with us. We are sorry to hear that your room was not properly cleaned and maintained during your stay. Your feedback is valuable to us, and we will take it into consideration to improve our services. We hope to have the chance to exceed your expectations during a future visit.

10/10 - Excelente

Janice

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024

10/10 - Excelente

David

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Spacious rooms. Convenient location. Nice staff.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 18 de abr. de 2024
Good morning David, We were happy to provide you with convenient, comfortable accommodations, and we're glad you felt welcome while you were here. The next time you're in town, please come see us again at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)!

10/10 - Excelente

Janice

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All staff is friendly. Monica, who was at the front desk, was helpful, kind and patient. Great shuttle service to the airport too.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Relations em 20 de mar. de 2024
Good morning Janice,Thank you for the kind review. We're glad Monica and the rest of our staff made you feel welcome and that you appreciated the airport shuttle. The next time you're in the area, please come see us again at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)!

8/10 - Boa

mike

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good property
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 13 de mar. de 2024
Good morning Mike,It's always a pleasure hearing from our guests. We're glad you enjoyed your stay, and we look forward to seeing you again soon.

8/10 - Boa

Jessica

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Recomendable
El hotel bien, presentable, agradable. La atención excelente por parte de recepción. La habitación que me tocó en la ropa de cama de las almohadas estaba sucia manchada y había una marcha roja en la alfombra. Bien ubicado literal caminando del aeropuerto. Está 15 min del centro de Pensacola en coche. Uber eats entrega perfecto sin problema. Hay un mall atrás del hotel tiene todo.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de General Manager em 7 de fev. de 2024
Good morning Jessica,Thank you for taking a moment to review your recent stay. We're delighted our hospitable team left a great impression on you, and we appreciate you highlighting the convenience our fantastic location affords our guests. That said, your feedback about our accommodations will be shared with housekeeping to ensure our high standards are being met. It was a pleasure having you here, and we hope you return soon.

10/10 - Excelente

Mike

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great breakfast. Very clean room. Clean common areas. Extremely friendly staff.
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 12 de jan. de 2024
Good morning Mike,It was our pleasure to provide you with clean, welcoming accommodations. We're glad our tasty breakfast was to your liking, and we look forward to seeing you again at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)!

10/10 - Excelente

Randall

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really liked the room.
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 11 de jan. de 2024
Good Afternoon Randall,Thank you so much for the perfect rating. It brightens our day to see that you loved the room. Come back and visit us again anytime at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area).

8/10 - Boa

Jill

Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Ajaya Kumar

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023

8/10 - Boa

Jill

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
No review
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 12 de jan. de 2024
Good morning, Jill,Thank you for your four-star rating. We're glad your experience at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area) was largely positive. We look forward to earning that fifth star on your next visit!

10/10 - Excelente

Randi

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Minutes from the airport, free and fast shuttle service, clean, quiet property with attractive area for breakfast service.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 22 de dez. de 2023
Good Morning, Randi,From our clean accommodations to our prime location near the airport, we're so happy to know that you enjoyed everything about your visit. Thank you so much for the high rating, and we hope to see you again at some point soon.

10/10 - Excelente

Thomas

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quite an improvement from my last stay. I like the upgrade. Will be back.
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de General Manager em 29 de nov. de 2023
Good Afternoon Thomas,We value your feedback and appreciate you taking the time to recognize how we have improved. Ensuring we are evolving to meet the needs of travelers is important. Thank you for choosing Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area). We hope you will continue to return on future visits to Pensacola.

10/10 - Excelente

Maurice

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 19 de nov. de 2023
Good morning Maurice,We appreciate your kind words and five-star rating! It was a pleasure to host you at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area), and we look forward to your next stay with us!

10/10 - Excelente

Liezl

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Sleep well
Was good short stay.. need more pillows
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de General Manager em 14 de nov. de 2023
Good Evening Liezl ,Thank you so much for the perfect rating. It is amazing to see that you had a wonderful trip. If you need any bedding items, do not hesitate to reach out. We would love to welcome you back to Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area) for a longer visit.

10/10 - Excelente

ted

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Enjoyed our 2 night stay. Very comfortable and well stocked
Hospedou-se por 3 diárias em out. de 2023
Resposta de General Manager em 24 de out. de 2023
Good evening, Ted,Thank you for your five-star review! We're delighted you enjoyed your stay and enjoyed our comfortable accommodations. If your travels bring you back to our area, we'd happily host you again at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area).

8/10 - Boa

Kristin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em set. de 2023

4/10 - Insatisfatória

Bergan

Viagem de negócios
Pontos positivos: Conforto do quarto
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Poor
Will not stay again. Client picked this plce for me...someone had a cut and wiped the blood on the side of the chair and no one sees it or cleans it. No service even offered like all of the other Hilton properties i stay at 5 days a week about the country. The meal 1 day was not worth it for the price i paid
Hospedou-se por 2 diárias em set. de 2023
Resposta de General Manager em 18 de set. de 2023
Good morning Bergan,We're saddened to hear about your experience. Please accept our apologies for any concerns about cleanliness and service, as well as for any disappointment with your meal. We'll pass your comments along to the appropriate staff members, and we hope you'll consider staying with us again should you be back in the area.

10/10 - Excelente

Lorena

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2023

10/10 - Excelente

Melinda

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was great. Best breakfast at a hotel in a long while, different items different days. Rooms were perfect for us. Excellent place.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de General Manager em 31 de ago. de 2023
Good morning Melinda,It's wonderful to hear that our amazing service, tasty food, and more were the highlights of your stay. Thank you, and we hope to see you again at some point soon.

8/10 - Boa

John

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2023

10/10 - Excelente

Carlos

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were outstanding, very friendly and helpful. I highly recommended this location based on the staff alone. The room however was very clean and nice as well.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de General Manager em 21 de ago. de 2023
Good morning, Carlos, We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our hospitable team and high standards of cleanliness helped make your trip a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!

10/10 - Excelente

Demetricus

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2023

6/10 - Ok

Kurtis

Hospedou-se por 3 diárias em ago. de 2023

2/10 - Terrível

Brandon

Hospedou-se por 2 diárias em jul. de 2023

10/10 - Excelente

Ali

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very good
Hospedou-se por 2 diárias em jul. de 2023
Resposta de General Manager em 24 de jul. de 2023
Good Afternoon Ali,Thanks so much for choosing us to host your travels, and overall, we hope you had a terrific getaway. Come back to Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area) anytime!

2/10 - Terrível

Immanuel

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
It was by far one of the worst hotel experiences or maybe I expected more from a Hilton property. The four nights we were there we NEVER seen a housekeeper. We were told that housekeeping comes by your third day there and they still NEVER made it. We had children with us and we had to go to a local laundromat to wash towels and a family dollar to buy tissue and trash bags. The front desk lady Ms Karena was nice during check in but quickly got annoyed after we kept coming asking for things like tissue,towels and trash can liners. Saw her rolling eyes and sighing as we were complaining but I mean after spending $1,164.00 dollars plus a $50.00 incidental fee what did she expect. I would expect more from the property and staff. The breakfast was bomb 👍 and the kids loved the pool
Hospedou-se por 4 diárias em jul. de 2023
Resposta de General Manager em 10 de jul. de 2023
Good Morning Immanuel,While you were able to enjoy our relaxing pool area and scrumptious breakfast, it appears we fell short in other aspects. For that, we apologize. We will certainly discuss your comments with our team to ensure that guests are receiving the best service possible. We know that we can do better. Should your travels bring you back, we welcome another opportunity to prove this.

8/10 - Boa

Christina

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Property was great,very quiet. Staff is amazing. Room was clean. The only problem was we didn’t have enough towels. I asked for more and the front desk didn’t have any. I asked the housekeeper and she had none. Overall we had a great two nights there.
Resposta de General Manager em 22 de jun. de 2023
Good Morning Christina, It was such a pleasure to welcome you to Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)! Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. Please accept our apologies for the inconvenience caused by the shortage of towels. We'll be sure to discuss your report with our internal team to find ways to prevent an instance such as this from occurring again. Thank you for your review, and we hope to welcome you back again soon.

4/10 - Insatisfatória

Phillip

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
I didn't like the fact that the air-conditioning was very loud. We could not enjoy the space that we paid for. The unit was so loud that we had to leave the sitting area, go the the bed room and close the door to drown out the noise. I Went to the front desk about it and was told that there were no more room to be moved to. Because of this problem with the air-conditioning, we could not enjoy the space.
Hospedou-se por 2 diárias em mai. de 2023
Resposta de General Manager em 4 de jun. de 2023
Good morning, Phillip,Thank you for your review. It's disappointing to learn that your experience was not as restful as you had hoped. Your concerns about the air conditioner will be shared with our maintenance team to ensure everything is functioning as it should and that any necessary repairs are made promptly. It was a pleasure having you here, and we hope to have another opportunity in the future to provide you with the experience you expect and deserve.

10/10 - Excelente

Duyen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em mai. de 2023

8/10 - Boa

Veronica

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Hospedou-se por 2 diárias em abr. de 2023

6/10 - Ok

Stacy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
In our room, we could hear the mechanical sounds of the A/C (or some other system) kicking on and off all day & night. I buried my head in the pillows and got through it- only stayed two nights.
Hospedou-se por 2 diárias em abr. de 2023
Resposta de General Manager em 20 de abr. de 2023
Good Morning Stacy, Thank you for taking a moment to leave a review. We regret to learn that you were not satisfied with your experience. Your comments about noise are understood, and we'll be sure to share them with our team to seize any opportunity for improvement. It was a pleasure having you here, and we wish you safe travels.

8/10 - Boa

Tammy, Tucson

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel was clean and neat. The staff was friendly. I would stay again at this hotel.
Hospedou-se por 3 diárias em abr. de 2023
Resposta de General Manager em 14 de abr. de 2023
Good afternoon Tammy,It's delightful to know that everything from our clean accommodations to our friendly service impressed you during your visit. Please come back and stay with us again soon.

8/10 - Boa

Yanilsa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em abr. de 2023

10/10 - Excelente

Brenda

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was a great hotel. It was clean, conveniently located, and the staff went over and above to make our stay pleasant. I would definitely stay here again.
Hospedou-se por 3 diárias em mar. de 2023
Resposta de General Manager em 1 de abr. de 2023
Dear Brenda,First, thank you for choosing to stay with us. We are thankful for loyal guests like yourself and glad you had a great experience. It is nice to hear the wonderful comments regarding our clean facilities and friendly staff. Thank you for your review, and we cannot wait to see you again.

8/10 - Boa

Marisa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My stay was good. Hotel overall was clean. My only dislike was that we stayed 2 nights and no one cleaned our room, offered new towels and we ran out of toilet paper. Other than that I would still book again
Hospedou-se por 2 diárias em mar. de 2023
Resposta de General Manager em 15 de mar. de 2023
Dear Marisa,It was wonderful having you as our guest at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area). We're delighted that you enjoyed your overall stay and our clean accommodations. Extra toiletries, towels, and housekeeping services can always be requested at the front desk so please don't hesitate to reach out next time. Thank you for the positive review, and come back anytime!

8/10 - Boa

Ronald

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2023

10/10 - Excelente

Maretta, Elk Grove

Hospedou-se por 1 diária em jan. de 2023

6/10 - Ok

Karen

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Dated. The space is nice, but the fixtures are dated. Staff, specifically alicia is rude. On the contrary, Daniel was very nice and really cared.
Resposta de General Manager em 27 de dez. de 2022
Dear Karen,Feedback like yours helps us improve, and we'll discuss your comments with the appropriate staff members. We're glad you were able to enjoy some aspects of your time with us and we hope to have the opportunity to improve your perception sometime in the future.

10/10 - Excelente

Katherine

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was incredibly convenient for a short stay and the breakfast buffet was excellent.
Resposta de General Manager em 20 de dez. de 2022
Dear Katherine,From our ideal location to our delicious breakfast buffet, we're glad our accommodations served you well! Thank you for trusting us to meet your needs at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area). We can't wait to see you again!

4/10 - Insatisfatória

Timothy

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
There are better places to stay
Not a bad place . But nothing sticks out to where you would say I would stay here again. No maid service during our 4 day stay so towels and garbage were piling up . My wife asked about Maid service and the gave her a garbage bag and told her to set out in the hall. We had to call every day for towels . No ironing board in the room . I definitely would not recommend or stay again
Hospedou-se por 4 diárias em out. de 2022
Resposta de General Manager em 20 de out. de 2022
Dear Timothy,We're sorry to hear that you didn't have a great time with us overall, and we apologize for any lack of service during your visit. Please know that our current housekeeping policies are in place for the safety of our guests and team members due to the ongoing pandemic. Despite this, we hope you'll consider coming back to give us another chance later down the road.

8/10 - Boa

Benny

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2022

10/10 - Excelente

Megan

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place
Clean and welcoming. Very convenient to Sacred Heart Hospital
Hospedou-se por 2 diárias em set. de 2022
Resposta de General Manager em 21 de set. de 2022
Dear Megan,Our team is proud to have earned your excellent rating of Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)! We're happy being so close to Sacred Heart Hospital was convenient for you. It's also great that you enjoyed our clean, inviting accommodations. Thank you for choosing to stay with us and we hope you'll return!

10/10 - Excelente

ARTHUR

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
I had a great stay. The only thing I wish I could have enjoyed was the pool. The hotel was within walk distance to the mall but due to the weather was notable to do as much as I plan.
Hospedou-se por 2 diárias em ago. de 2022