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Avaliações de Radisson Blu Hotel Paris, Marne-la-Vallée

4 out of 5
Radisson Blu Hotel Paris, Marne-la-Vallée
40 Allee De La Mare Houleuse, Magny-le-Hongre, Seine-et-Marne

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 407 de 943 avaliações" "
Nota 8 - Boa. 326 de 943 avaliações" "
Nota 6 - Ok. 105 de 943 avaliações" "
Nota 4 - Insatisfatória. 49 de 943 avaliações" "
Nota 2 - Terrível. 56 de 943 avaliações" "

8,4/10

Limpeza

8,2/10

Serviço e funcionários

8,2/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Francisco

Hospedou-se por 1 diária em jun. de 2023
Resposta de Community Manager em 18 de jul. de 2023
Dear Mr Francisco,We would like to thank you very much for coming to our facility and thank you for taking the time to write this review.All Radisson Blu hotel staff are pleased to see that you have a pleasant stay with us and thank you for your excellent feedback.We hope to have the opportunity to welcome you soon,Best regards,

8/10 - Boa

Leonardo

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jun. de 2023
Resposta de community manager em 10 de jun. de 2023
Dear Mr Leonardo, Tank you for your note. We hope to see you again. Best Regards, The Reception.

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jun. de 2022
Resposta de Community Manager em 6 de jul. de 2022
Cher Client, We would like to thank you very much for coming to our facility and thank you for taking the time to write this review. All Radisson Blu hotel staff are pleased to see that you have a pleasant stay with us and thank you for your excellent feedback. We hope to have the opportunity to welcome you soon, Best regards,

8/10 - Boa

Edgar

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bom mas podem melhorar
Foi bem bacana por estar próximo a Disney, o hotel é confortável mas o atendimento do bar e restaurante precisa melhorar muito. Na recepção tem um indiano que tem esquema com uber clandestino, achei bem perigoso e eles geralmente não querem dar troco. No demais, café da manhã excelente, hotel confortável. Falta atração para as crianças e entretenimento para os adultos. Voltaria ao hotel
Hospedou-se por 5 diárias em dez. de 2019
Resposta de Adeline em 3 de fev. de 2020
Dear Mr Edgar, We thank you for sharing your feedback . We are happy that you had a lovely holiday among us! We would be pleased to see you again! Warm regards,

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Razoável
O hotel é apenas conveniente para famílias que vão para a Disneyland Paris. Mas o custo benefício não compensa. O café da manhã poderia ser melhor e mais organizado, o atendimento mais simpático e o quarto um pouco mais espaçoso pelo valor que é cobrado.
Hospedou-se por 3 diárias em jun. de 2019
Resposta de Adeline em 24 de jun. de 2019
Dear Guest, Thank you for your very nice review about the Radisson Blu Hotel Paris, Marne-la-Vallée. We are delighted to read that you had a great time and enjoyed your stay. The location of the hotel is indeed ideal for our clients who really appreciate being so close to the Disneyland® Parks. We will share your comments with our teams who will be honoured. We hope to welcome you back soon

10/10 - Excelente

giselle

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em mar. de 2019
Resposta de Adeline em 22 de mar. de 2019
Chère Madame giselle, Au nom de toute l’équipe je souhaite vous remercier de nous avoir fait confiance. Votre opinion est très importante à nos yeux et je suis heureuse de constater que vous avez passé un agréable séjour au sein de notre hôtel. N'hésitez pas à nous contacter pour toute question ou demande que vous pourriez avoir à l’avenir. Ce serait un réel plaisir de vous accueillir à nouveau dans notre Radisson Blu Hotel. Bien à vous,

10/10 - Excelente

Fernando

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fim de semana maravilhoso ❤️🙏🌹
Maravilhosamente,o hotel superou as nossas expectativas....parabéns a toda a equipa por nós tratarem tão bem.....❤️🙏🌺🌹
Hospedou-se por 2 diárias em dez. de 2018
Resposta de Adeline em 12 de dez. de 2018
Dear Mr Fernando, Thank you very much for your kind comment about your recent experience at Radisson Blu Hotel Paris, Marne-la-Vallée. I am delighted to read that you appreciated your stay as well as the professionalism and dedication of our teams. We will let them know about your comment and be sure they will feel honoured. We look forward to welcoming you back very soon. Best regards,

10/10 - Excelente

Isabelle de

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
De staf is enorm vriendelijk en behulpzaam. De kamers zijn schoon en ruim.
Hospedou-se por 1 diária em abr. de 2024

2/10 - Terrível

Luke

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Paying for parking
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

MYRIAM

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lobby et chambres Spacieuses, personnel très professionnel et agréable
Hospedou-se por 1 diária em abr. de 2024
Resposta de Community Manager em 19 de abr. de 2024
Chère Myriam,Merci beaucoup pour votre retour positif suite à votre séjour au Radisson Blu Hotel Paris, Marne-la-Vallée. Nous sommes ravis d'apprendre que vous avez apprécié nos espaces spacieux, notre lobby et nos chambres, ainsi que l'accueil de notre personnel professionnel et agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt !Bien à vous,

10/10 - Excelente

martin

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent shuttle bus service to Disney. Buffet breakfast was fautless and good quality. One evening meal there was good, and excellent value compared to disneylands offerings. Room was standard. For the price it's 5 stars.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Community Manager em 19 de abr. de 2024
Dear Martin,Thank you for sharing your feedback regarding your recent stay at Radisson Blu Hotel Paris, Marne-la-Vallée. We are delighted to hear that you found our shuttle bus service to Disney excellent and that you enjoyed our faultless buffet breakfast of good quality. It's great to know that you found our evening meal to be good and excellent value compared to Disneyland's offerings. While we're glad you found the room to be standard, we appreciate your recognition of the overall value for the price. We hope to welcome you back soon!Best regards,

6/10 - Ok

Khamit

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Community Manager em 17 de abr. de 2024
Dear Khamit,Thank you for choosing to stay at Radisson Blu Hotel Paris, Marne-la-Vallée. We appreciate your feedback and are glad to hear that you had a stay with us.If you have any specific comments or concerns about your experience, please feel free to share them with us. Your feedback is valuable to us as we continuously strive to improve our services and guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Best regards,

10/10 - Excelente

DJAMILA

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Les oreillers sont hyper dur, tres mal dormi. Dommage que les viennoiseries ne viennent pas de boulangerie, ce sont des peoduits congeles
Hospedou-se por 1 diária em abr. de 2024
Resposta de Community Manager em 16 de abr. de 2024
Chère Djamila,Nous vous remercions d'avoir choisi le Radisson Blu Hotel Paris, Marne-la-Vallée pour votre récent séjour et pour avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de voir que vous avez globalement apprécié votre séjour, mais nous sommes désolés d'apprendre que certains aspects n'ont pas été à la hauteur de vos attentes.Nous sommes sincèrement désolés d'apprendre que vous avez trouvé nos oreillers trop durs et que cela a affecté la qualité de votre sommeil. Nous comprenons l'importance d'un bon repos lors d'un séjour à l'hôtel et nous sommes désolés que vous n'ayez pas été entièrement satisfait de cet aspect. Vos commentaires sont précieux pour nous et seront pris en compte pour améliorer notre confort de literie.Concernant les viennoiseries, nous prenons note de votre remarque concernant leur provenance et nous en tiendrons compte dans nos futurs efforts d'amélioration. Nous nous efforçons toujours d'offrir des produits de qualité à nos clients, et nous regrettons que vous n'ayez pas été entièrement satisfait de cette expérience.Nous vous remercions une fois de plus pour vos commentaires constructifs, qui nous aident à nous améliorer continuellement. Nous espérons avoir l'opportunité de vous accueillir à nouveau au Radisson Blu Hotel Paris, Marne-la-Vallée, et de vous offrir une expérience qui répondra pleinement à vos attentes.Cordialement,

8/10 - Boa

Petrus

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good, but lacking in restaurant / food options.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Community Manager em 16 de abr. de 2024
Dear Petrus,Thank you for choosing to stay at Radisson Blu Hotel Paris, Marne-la-Vallée, and for taking the time to share your feedback with us. We are glad to hear that overall, you had a good experience during your stay.We appreciate your feedback regarding the restaurant and food options. Providing a variety of dining choices is important to us, and we regret if we fell short in meeting your expectations in this aspect. Rest assured, your comments will be shared with our team for further review and improvement.We hope that despite this, you were able to enjoy other aspects of your stay with us. If there is anything specific you would like to see in terms of dining options during your next visit, please feel free to let us know. We always welcome guest suggestions and strive to enhance our offerings based on feedback.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,

10/10 - Excelente

Marc

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Community Manager em 19 de mar. de 2024
Cher Marc,Nous tenons à vous remercier chaleureusement d'avoir choisi de séjourner au Radisson Blu Hotel Paris, Marne-la-Vallée, et de nous avoir attribué la note parfaite de 5/5 ! Nous sommes absolument ravis de savoir que votre expérience parmi nous a été à la hauteur de vos attentes.Votre satisfaction est notre priorité absolue, et nous sommes ravis de constater que vous avez pleinement apprécié votre séjour. Nous espérons sincèrement que vous avez passé un moment inoubliable parmi nous, rempli de confort, de service de qualité et d'instants mémorables.Nous serions enchantés de vous accueillir à nouveau lors de votre prochain passage dans la région. N'hésitez pas à nous contacter si vous avez la moindre demande ou le moindre besoin lors de votre prochaine visite.Encore une fois, merci pour votre confiance et pour avoir choisi le Radisson Blu Hotel Paris, Marne-la-Vallée. Au plaisir de vous revoir bientôt !Cordialement,

10/10 - Excelente

Rogerio

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really good. I recommend !
Hospedou-se por 1 diária em mar. de 2024
Resposta de Community Manager em 11 de mar. de 2024
Dear Rogerio,Thank you so much for taking the time to share your feedback regarding your recent stay at Radisson Blu Hotel Paris, Marne-la-Vallée. We are thrilled to hear that you had a really good experience and appreciate your glowing 5/5 rating.Your recommendation means a lot to us, and we are delighted that we could meet your expectations. If there are specific aspects of your stay that stood out or if there's anything you would like to highlight, please feel free to share more details. We value your input, and it helps us continue to provide exceptional service to our guests.Once again, thank you for choosing Radisson Blu Hotel Paris, Marne-la-Vallée. We look forward to the opportunity of welcoming you back for another fantastic stay in the future.Best Regards,

10/10 - Excelente

Rogerio

Hospedou-se por 1 diária em mar. de 2024
Resposta de Community Manager em 5 de abr. de 2024
Dear Rogerio,Thank you for choosing to stay at the Radisson Blu Hotel Paris, Marne-la-Vallée, and for taking the time to share your feedback with us. We're thrilled to hear that you had a wonderful experience during your stay, as reflected in your perfect rating of 5/5.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. It's always encouraging to receive such positive feedback from our guests, and we truly appreciate it.We hope to have the pleasure of welcoming you back to our hotel in the near future for another exceptional stay.Best regards,

10/10 - Excelente

Alessia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Community Manager em 11 de mar. de 2024
Dear Alessia,We sincerely appreciate you taking the time to share your feedback following your recent stay at Radisson Blu Hotel Paris, Marne-la-Vallée. It was truly a pleasure to have you as our guest.We are delighted to see that you rated your experience a perfect 5/5. Your satisfaction is our ultimate goal, and we are thrilled to know that we met or exceeded your expectations during your time with us.If there are specific aspects of your stay that you found particularly enjoyable or any team members who stood out, we would love to hear more about it. Your insights will help us maintain and improve the high standards of service we strive for.Thank you once again for choosing Radisson Blu Hotel Paris, Marne-la-Vallée. We look forward to the pleasure of welcoming you back for another exceptional stay in the future.Best Regards,

8/10 - Boa

Arvin

Hospedou-se por 1 diária em fev. de 2024
Resposta de Community Manager em 21 de mar. de 2024
Cher Arvin,Nous vous remercions sincèrement d'avoir choisi de séjourner au Radisson Blu Hotel Paris, Marne-la-Vallée, et d'avoir pris le temps de partager votre expérience avec nous.Nous sommes ravis d'apprendre que votre séjour a été globalement satisfaisant. Votre note de 4/5 nous encourage à continuer à améliorer nos services pour offrir à nos clients des expériences encore plus exceptionnelles.Nous espérons avoir le plaisir de vous accueillir à nouveau au Radisson Blu Hotel Paris, Marne-la-Vallée, et de vous offrir une expérience qui mérite cette fois-ci une note de 5/5.Cordialement,

10/10 - Excelente

Joseph

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Community Manager em 21 de mar. de 2024
Dear Joseph,I'm thrilled to hear that you had such a fantastic stay at the Radisson Blu Hotel Paris, Marne-la-Vallée! A perfect score of 5/5 speaks volumes about your experience, and I'm delighted that everything lived up to your expectations.It's always a pleasure to know that our guests enjoyed their time with us. Whether it was the comfortable accommodations, excellent service, or the amenities provided, it's wonderful to hear that you were satisfied with every aspect of your stay.Your feedback is incredibly valuable to us, and I'll make sure to pass along your compliments to the team. We strive to provide exceptional experiences for all our guests, and knowing that we succeeded with you is truly rewarding.Thank you for choosing to stay with us at the Radisson Blu Hotel Paris, Marne-la-Vallée. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,

10/10 - Excelente

Sandra

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr schönes ruhiges Hotel, Shuttlebus zum Disneyland nicht überlaufen und regelmäßig
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Community Manager em 20 de fev. de 2024
Dear Sandra,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay at our quiet and beautiful hotel. It's great to know that our shuttle service to Disneyland met your expectations with its regular schedule and less crowded environment.We appreciate your positive comments, and we look forward to the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything specific you loved about your experience or if you have any suggestions, feel free to share.Best regards,

6/10 - Ok

Rebecca

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Staff were very good but we had to change room due to noise and too hot. Didn’t expect to have to pay for parking, never had to do that before at similar hotels around Disney. Shower screen doesn’t stop water going all over the bathroom floor and bedclothes had holes in.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Community Manager em 20 de fev. de 2024
Dear Rebecca,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our staff and apologize for any inconvenience you experienced during your stay.We are sorry to hear about the issues with noise and temperature in your room. Our goal is to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short in this instance. Your feedback is valuable, and we will review our room conditions to ensure a better experience for future guests.Regarding the unexpected parking fee, we apologize for any confusion. We understand that such additional charges can be frustrating, and we will review our communication to ensure that our guests are well-informed about any associated costs.We are also sorry to hear about the issues with the shower screen and bedclothes. Your comments will be shared with our housekeeping team to address these issues promptly and prevent similar occurrences in the future.We appreciate your feedback as it helps us identify areas for improvement. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 - Ok

Chris

Viagem com a família
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza e serviço e funcionários
Quiet, convenient for Disneyland, spacious, well kept communal spaces and fairly good breakfast and dining facilities. Good regular bus service to DIS. Quality of mattresses and bedding poor, so not the best for a good nights rest. Our room was not cleaned or tidied in our 3 day stay. Had to request more toilet rolls, shower gel etc from front desk. Two large towels provided for 4 people. Felt more like keeping costs low than a sustainability initiative. All in, a well located property offering reasonable value, let down by attempts to run staffing and services a bit too lean.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Community Manager em 20 de fev. de 2024
Dear Chris,Thank you for sharing your detailed feedback about your recent stay with us. We appreciate your positive comments about the quiet and convenient location, spaciousness, and well-kept communal areas. It's great to hear that you found our breakfast and dining facilities to be fairly good.However, we sincerely apologize for the issues you encountered during your stay. We take your comments about the quality of mattresses and bedding seriously, and we will assess these areas for improvement to ensure a more comfortable night's rest for our guests.We are also sorry to hear about the lapse in housekeeping services during your three-day stay. Your experience does not align with our usual standards, and we will address this issue with our housekeeping team to prevent such oversights in the future.Your feedback regarding the provision of towels, toiletries, and the overall impression of cost-cutting is duly noted. We strive to balance efficiency with guest satisfaction, and we will review our procedures to ensure a more seamless experience for our guests.We appreciate your understanding and constructive criticism. Please be assured that your feedback is valuable to us, and we will take the necessary steps to enhance our services. If there's anything specific you would like to discuss further or if there's an opportunity to welcome you back and make amends, please feel free to reach out.Thank you for choosing our property, and we hope to have the chance to improve upon your experience in the future.Best regards,

4/10 - Insatisfatória

Maurits, brussel

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I got food poisoning, which ruined most of my day with the family at Disneyland. Other than that, only 1 of 3 lifts where operational, the food bath to enter the pool was disgusting and full of rubbish, no bath stopper so no bath for our youngest.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Myriam em 20 de fev. de 2024
Dear Maurits,We regret to read that your stay was not reaching your full satisfaction and we present all our apologies for any inconvenience that may occur.All the departments concerned were informed to make the active corrections and deliver the usual quality of services of our Brand.In hope to welcome you again soon for a next visit in the resort.Best regards,

8/10 - Boa

Aisha

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Community Manager em 20 de fev. de 2024
Dear Aisha,Thank you for taking the time to share your feedback and for giving us a rating of 4/5. We truly appreciate your input as it helps us understand our guests' experiences and areas for improvement.We are pleased to see that your overall impression of your stay was positive, but we also want to address any aspects that may have fallen short of your expectations. If there are specific details or areas you feel we could enhance to earn a higher rating in the future, we would be grateful for your insights.Your satisfaction is of the utmost importance to us, and we value your feedback as an opportunity to continually refine our services. If there is anything we can do to make your next stay even more enjoyable, please feel free to let us know.We hope to have the pleasure of welcoming you back in the future, and thank you once again for choosing our establishment.Best regards,

10/10 - Excelente

Alisha

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful restaurant staff and just perfect
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Community Manager em 31 de jan. de 2024
Dear Mrs Alisha,The Radisson Blu Hotel Paris, Marne-la-Vallée team and I would like to thank you for taking the time to share your first review. It is a pleasure to read how much you enjoyed your stay with us and that we succeeded in providing an unforgettable experience. Be assured that I passed your feedback on to the hotel teams, especially our great colleagues restaurant staff, who join me in thanking you warmly. We already look forward to your next visit soon at the hotel.With warm regards,

10/10 - Excelente

Sébastien

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Chambre calme et propre
Hospedou-se por 1 diária em jan. de 2024
Resposta de Community Manager em 15 de jan. de 2024
Cher Monsieur Sébastien,Nous vous remercions d'avoir partagé vos commentaires. Nous sommes heureux que vous ayez passé de belles vacances parmi nous !Nous serions ravis de vous revoir !Cordialement,

8/10 - Boa

Jennifer

Viagem com a família
Pontos positivos: Serviço e funcionários
The tram service to Disneyland was great!!! The staff was great except the bar area felt like it was everyone’s first day. The rooms could use some updating. All in all it was good.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Community Manager em 10 de jan. de 2024
Dear Mrs Jennifer,I am delighted to read that you enjoyed your stay within the Radisson Blu Hotel Paris, Marne-la-Vallée.It’s also a pleasure that you appreciated the professionalism and dedication of our teams.Be sure we will share your compliments with them.Sincerely yours,

4/10 - Insatisfatória

Carlos, San Jose

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Comodidades
No amenities and conveniences. Terrible parking policy and expensive
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Myriam em 9 de jan. de 2024
Dear Carlos,We regret to read that your last experience in our hotel was not fully at your convenience.Or parking is paying since 3 years now and all details are on our partners website.We hope to continue welcoming you with pleasure.Best regards and best wished for this new year.

10/10 - Excelente

AUGUSTINE DAGBEWE OLIVE

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Community Manager em 10 de jan. de 2024
Dear Mrs Augustine Dagbewe Olive,We would like to thank you very much for coming to our facility and thank you for taking the time to write this review.All Radisson Blu hotel staff are pleased to see that you have a pleasant stay with us and thank you for your excellent feedback.We hope to have the opportunity to welcome you soon,Best regards,

4/10 - Insatisfatória

Julien

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Community Manager em 31 de jan. de 2024
Dear Mr Julien,We thank you for sharing your feedback . We are happy that you had a lovely holiday among us!We would be pleased to see you again!Warm regards,

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfekt til Disney ophold
Nemt at komme med bussen til og fra Disney, bussen kører hver 30. minut og det tager kun 15 min. Store pæne værelser, lækker morgenmad og hjælpsomt personale. Ville gerne komme igen
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Myriam em 1 de jan. de 2024
Dear Guest,Thank you very much for your kind review.We will be more than happy to welcome you again for your next trip in the Resort of Disneyland Paris.Best regards,

2/10 - Terrível

Abderraouf

Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Myriam em 1 de jan. de 2024
Dear Abderraouf,We regret to see that your review is scored like this, we would have like to have more details to understand your last impression in our hotel.With best regards.

10/10 - Excelente

Anita

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A lovely hotel. family friendly. Great breakfast. and value for money.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Community Manager em 19 de dez. de 2023
Dear Mrs Anita,It is a pleasure to read you, thank you very much for your feedback! We hope to welcome you again.

8/10 - Boa

Julien

Viagem com a família
Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Community Manager em 19 de dez. de 2023
Cher Monsieur Julien,Au nom de toute l’équipe je souhaite vous remercier de nous avoir fait confiance.Votre opinion est très importante à nos yeux et je suis heureuse de constater que vous avez passé un agréable séjour au sein de notre hôtel.N'hésitez pas à nous contacter pour toute question ou demande que vous pourriez avoir à l’avenir. Ce serait un réel plaisir de vous accueillir à nouveau dans notre Radisson Blu Hotel.Bien à vous,

4/10 - Insatisfatória

Natalie

Resposta de Community Manager em 20 de fev. de 2024
Dear Natalie,Thank you for taking the time to share your feedback, and we appreciate your honesty in providing a rating of 2/5 for your recent stay with us. We sincerely apologize for any shortcomings you experienced during your time at our establishment.Your satisfaction is our top priority, and we are truly sorry if we fell short of your expectations. We would like to learn more about the specific issues you encountered so that we can address them promptly and ensure a better experience for future guests.If you are willing to share more details or have any specific concerns you'd like us to look into, please do not hesitate to contact us directly. Your feedback is invaluable, and we are committed to making the necessary improvements to enhance the quality of our services.We understand that we may have let you down on this occasion, and we hope to have the opportunity to regain your trust during a future stay. Thank you for bringing your concerns to our attention, and we look forward to the possibility of welcoming you back and providing a more positive experience.Best regards,

4/10 - Insatisfatória

Alexandra

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Pomo de douche cassé Évier gauche bouché Problème de chauffage dans la chambre J’apprécierais un geste co à 200€ la Nuit
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Community Manager em 19 de dez. de 2023
Chère Madame Alexandra,Je vous remercie d'avoir pris le temps d'écrire un commentaire concernant votre récent séjour.Notre équipe technique est la pour les incidents de dernière minute afin d'intervenir rapidement.Nous serons ravis de vous accueillir une nouvelle fois.Cordialement

8/10 - Boa

paola

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Vvv
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Community Manager em 30 de nov. de 2023
Dear Mrs paola,We would like to thank you very much for coming to our facility and thank you for taking the time to write this review.All Radisson Blu hotel staff are pleased to see that you have a pleasant stay with us and thank you for your excellent feedback.We hope to have the opportunity to welcome you soon,Best regards,

10/10 - Excelente

Arnaud

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Community Manager em 19 de dez. de 2023
Cher Monsieur Arnaud,Au nom de toute l’équipe je souhaite vous remercier de nous avoir fait confiance.Votre opinion est très importante à nos yeux et je suis heureuse de constater que vous avez passé un agréable séjour au sein de notre hôtel.N'hésitez pas à nous contacter pour toute question ou demande que vous pourriez avoir à l’avenir. Ce serait un réel plaisir de vous accueillir à nouveau dans notre Radisson Blu Hotel.Bien à vous,

2/10 - Terrível

michel

Viagem de negócios
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Séjour nul au Radisson Blu de Marne la Vallee
Piscine fermée, espace bien être fermé, chauffage que l’on ne sait pas régler, chambre bruyante … voici le constat d un hôtel qui se dit 4 étoiles et qui facture 157 euros la chambre. Évitez cet hôtel vous ne pouvez qu’être déçu !
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Community Manager em 21 de nov. de 2023
Cher Michel,Merci de nous avoir laissé votre avis à la suite de votre récent séjour. La fermeture annuelle de notre espace bien-être est mentionné plus d'un an en avance sur l'ensemble des sites de réservations. Nous sommes navrés si vous n'avez pas vu cette information avant d'effectuer votre réservation. Nous prenons note de vos remarques.Bien à vous,La réception.

8/10 - Boa

jerome

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Community Manager em 13 de nov. de 2023
Cher Monsieur jerome,C’est avec plaisir que l’équipe du Radisson Blu Hotel constate que votre séjour dans notre hôtel a été agréable et que vous reviendrez lors de votre prochaine séjour dans la région.Au plaisir de vous accueillir très vite de nouveau. Cordialement,

10/10 - Excelente

Peter

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Spacious, comfortable, well priced, convenient
+ we had a sofa bed for the kids and the hotel had put a proper mattress on it. - The room was a bit hot - The baguettes at breakfast were 'deli-france', rather than from the local bakery I will make staying at Radisson Blu a top consideration when travelling in future. My fear is that they won't live up to the excellent standard set by this hotel. Thank you!
Hospedou-se por 3 diárias em out. de 2023
Resposta de Community Manager em 13 de nov. de 2023
Dear Mr Peter,It is a pleasure to read you, thank you very much for your feedback! We hope to welcome you again.

10/10 - Excelente

Sylvain

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em out. de 2023
Resposta de Community Manager em 13 de nov. de 2023
Cher Monsieur Sylvain,Au nom de toute l’équipe je souhaite vous remercier de nous avoir fait confiance.Votre opinion est très importante à nos yeux et je suis heureuse de constater que vous avez passé un agréable séjour au sein de notre hôtel.N'hésitez pas à nous contacter pour toute question ou demande que vous pourriez avoir à l’avenir. Ce serait un réel plaisir de vous accueillir à nouveau dans notre Radisson Blu Hotel.Bien à vous,

6/10 - Ok

Ariane

Viagem com família e crianças pequenas
Hotel ist in die jahre gekommen,Sauberkeit lässt zu wünschen übrig,roomservice war eine Katastrophe .essen nicht geniessbar ,Weisswein warm. Einziger Pluspunkt: das Personal war sehr nett.
Hospedou-se por 1 diária em out. de 2023
Resposta de Community Manager em 13 de nov. de 2023
Dear Mrs Ariane,It’s also a pleasure that you appreciated the professionalism of our teams.Be sure we will share your compliments with them.However, I have taken note of your comments which I have passed on to the various teams in order to always improve our quality of service.Best regardsSincerely yours,

4/10 - Insatisfatória

Ludivine

Viagem em grupo
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Hospedou-se por 2 diárias em set. de 2023
Resposta de Community Manager em 13 de nov. de 2023
Chère Madame Ludivine,Je vous remercie d'avoir pris le temps d'écrire un commentaire concernant votre récent séjour.Je suis navré de constater que votre séjour n'a pas été à la hauteur de vos attentes. Nous restons bien entendu à votre entière disposition pour toutes informations complémentaires.

8/10 - Boa

Anny

Hospedou-se por 2 diárias em set. de 2023
Resposta de Community Manager em 13 de nov. de 2023
Chère Madame Anny,Au nom de toute l’équipe je souhaite vous remercier de nous avoir fait confiance.Votre opinion est très importante à nos yeux et je suis heureuse de constater que vous avez passé un agréable séjour au sein de notre hôtel.N'hésitez pas à nous contacter pour toute question ou demande que vous pourriez avoir à l’avenir. Ce serait un réel plaisir de vous accueillir à nouveau dans notre Radisson Blu Hotel.Bien à vous,

8/10 - Boa

Walid

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Très bon hôtel, chambre très propre, personnel accueillant et professionnel, le restaurant est bon ai si que le petit déjeuner du matin
Hospedou-se por 1 diária em set. de 2023
Resposta de Community Manager em 25 de set. de 2023
Cher Monsieur Walid,Nous vous remercions d'avoir partagé vos commentaires. Nous sommes heureux que vous ayez passé de belles vacances parmi nous !Nous serions ravis de vous revoir !Cordialement,

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lots of rooms had used room service trays, dirty dishes and empty bottles outside from approx 5pm through until the following morning. Disney shuttle bus had no air conditioning (in 35°C heat), was often overcrowded and driving was often very erratic causing people to fall over and luggage to slide around.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Community Manager em 13 de set. de 2023
Dear Guest,Thank you for taking the time to write a review regarding your recent stay.I confirm that I have taken note of your comments regarding the platforms in the corridors, which I have personally passed on to the teams concerned.Regarding the shuttle, I confirm that it has air conditioning, unfortunately, with the doors opening at each stop, there is no feeling.We hope to have the pleasure of welcoming you soonBest regards

10/10 - Excelente

Helene

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fräscha rum
Rent och fräscht på rummet, bekväma sängar. Toppen med transfer bussar till Disneyland en gång i halvtimman. Mysig pool.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Community Manager em 12 de set. de 2023
Dear Mrs Helene,We thank you for sharing your feedback . We are happy that you had a lovely holiday among us!We would be pleased to see you again!Warm regards,

2/10 - Terrível

Akshay

Viagem com família e crianças pequenas
Hospedou-se por 2 diárias em set. de 2023
Resposta de Community Manager em 13 de set. de 2023
Dear Mrs Akshay,Je vous remercie d'avoir pris le temps d'écrire un commentaire concernant votre récent séjour.Je suis navré de constater que votre séjour n'a pas été à la hauteur de vos attentes. Nous restons à votre entière disposition pour avoir de plus amples informations.Cordialement