Classificações com base em 356 avaliações verificadas

2,7 de 5
56% dos hóspedes recomendam
2,8 Limpeza do quarto
3,4 Serviço e equipe
3,0 Conforto do quarto
2,5 Condição do hotel
Avaliações verificadas da Expedia
4 de 5
por um viajante verificado

Publicado em 20 de mai de 2024
the property is under needed renovation. the owner were very polite and accommodating.
1 de 5
por um viajante verificado

Publicado em 19 de mai de 2024
Manager was very nice. Property was in terrible condition. Construction everywhere! Sawing and pounding right next door to my room. Door lock did not work. Furniture very stained. Was watched by people in other rooms every time I went in or out. Did not feel safe and left early even though the room was non-refundable. I don't feel the place should be rented out in that condition. Very disappointing!
1 de 5
por um viajante verificado

Publicado em 19 de mai de 2024
Unit next store to 1015, door not completely closed, broken window, apparently school aged children living there with adults during the week loud in the morning, after school starts, quieter, once school let out loud again. Extended stay on building when we got there the decking seems to need repairs uneven walking surface. ash trays everywhere people smoking cigarettes and marijuana 24 hours a day.
2 de 5
por um viajante verificado

Publicado em 26 de abr de 2024
Comentário de Administração do hotel
29 de abr de 2024 por Manager Hawksnest Lodge,Administração do hotel
im siorry your stay with us was not what you expected. We wish you wouldve come let us know what problems there was so we couldve rectified the situation. We are remodeling and trying to make the guests experience better. Please let us earn youir business in the future and if there is anything specific please reach out to me.
1 de 5
por um viajante verificado

Publicado em 23 de abr de 2024
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Comentário de Administração do hotel
27 de abr de 2024 por Manager Hawksnest Lodge,Administração do hotel
We are sorry to hear that your stay at the Hawksnest was not pleasant. If you would have come to us and expressed your issues, we couldve maybe resolved or accomidated you better. We strive to try and help our guests enjoy their stay. So please reach out to me if there is anything i could do better to earn your business with us again.
4 de 5
por um viajante verificado

Publicado em 15 de abr de 2024
Nice old motel. You’re doing your best - it was the budget that counted for me!
Comentário de Administração do hotel
22 de abr de 2024 por Manager Hawksnest Lodge,Administração do hotel
Thank you so much for the great review. We are doing our best to get the hotel where it needs to be, We look forward to seeing you again.
5 de 5
por um viajante verificado

Publicado em 4 de abr de 2024
Staff was great, late check in not a problem, so nice, and chairs outside the room to take in the lake.
Comentário de Administração do hotel
4 de abr de 2024 por Manager Hawksnest Lodge,Administração do hotel
thank you so much for the great review. We hope you come back and stay again. We are doing improvements everyday to make everyones stay here excellent.
3 de 5
por um viajante verificado

Publicado em 28 de mar de 2024
It was nice and acceptable.
Comentário de Administração do hotel
29 de mar de 2024 por Manager Hawksnest Lodge,Administração do hotel
we are glad you enjoyed your recent stay with us. Thank you for your feedback and we look forward to seeing you again.
4 de 5
por um viajante verificado

Publicado em 26 de mar de 2024
Comentário de Administração do hotel
29 de mar de 2024 por Manager Hawksnest Lodge,Administração do hotel
thank you so much for a great review. We hope you oome back and stay with us again.
5 de 5
por um viajante verificado

Publicado em 24 de fev de 2024
Bob &Grace are awesome! They are doing tremendous work on this property! Rooms were clean and quiet. Bed was comfortable. We will definitely be back.
Comentário de Administração do hotel
28 de fev de 2024 por Management,Administração do hotel
We are so glad that you enjoyed your stay with us. We are looking forward to your next visit! Thank you