Classificações com base em 353 avaliações verificadas
2,8 Limpeza do quarto
3,4 Serviço e equipe
3,0 Conforto do quarto
2,5 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 26 de abr de 2024
Comentário de Administração do hotel
29 de abr de 2024 por Manager Hawksnest Lodge,Administração do hotel
im siorry your stay with us was not what you expected. We wish you wouldve come let us know what problems there was so we couldve rectified the situation. We are remodeling and trying to make the guests experience better. Please let us earn youir business in the future and if there is anything specific please reach out to me.
por um viajante verificado
Publicado em 23 de abr de 2024
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Comentário de Administração do hotel
27 de abr de 2024 por Manager Hawksnest Lodge,Administração do hotel
We are sorry to hear that your stay at the Hawksnest was not pleasant. If you would have come to us and expressed your issues, we couldve maybe resolved or accomidated you better. We strive to try and help our guests enjoy their stay. So please reach out to me if there is anything i could do better to earn your business with us again.
por um viajante verificado
Publicado em 15 de abr de 2024
Nice old motel. You’re doing your best - it was the budget that counted for me!
Comentário de Administração do hotel
22 de abr de 2024 por Manager Hawksnest Lodge,Administração do hotel
Thank you so much for the great review. We are doing our best to get the hotel where it needs to be, We look forward to seeing you again.
por um viajante verificado
Publicado em 4 de abr de 2024
Staff was great, late check in not a problem, so nice, and chairs outside the room to take in the lake.
Comentário de Administração do hotel
4 de abr de 2024 por Manager Hawksnest Lodge,Administração do hotel
thank you so much for the great review. We hope you come back and stay again. We are doing improvements everyday to make everyones stay here excellent.
por um viajante verificado
Publicado em 28 de mar de 2024
It was nice and acceptable.
Comentário de Administração do hotel
29 de mar de 2024 por Manager Hawksnest Lodge,Administração do hotel
we are glad you enjoyed your recent stay with us. Thank you for your feedback and we look forward to seeing you again.
por um viajante verificado
Publicado em 26 de mar de 2024
Comentário de Administração do hotel
29 de mar de 2024 por Manager Hawksnest Lodge,Administração do hotel
thank you so much for a great review. We hope you oome back and stay with us again.
por um viajante verificado
Publicado em 24 de fev de 2024
Bob &Grace are awesome! They are doing tremendous work on this property! Rooms were clean and quiet. Bed was comfortable. We will definitely be back.
Comentário de Administração do hotel
28 de fev de 2024 por Management,Administração do hotel
We are so glad that you enjoyed your stay with us. We are looking forward to your next visit! Thank you
por um viajante verificado
Publicado em 10 de fev de 2024
This property is just minutes from the hospital and works great for workers that just work the weekends at the hospital and do not live at the lake. Water pressure was horrible and the beds were not the best.
Comentário de Administração do hotel
19 de fev de 2024 por Management,Administração do hotel
Hi Sandra, Thank you for your review. We are doing some updating and will look into replacing the mattress/box spring in the room.
por um viajante verificado
Great location, reasonably priced
Publicado em 27 de jan de 2024 na HotelsWe found the accommodations to be very clean and comfortable. The owners were extremely friendly and helpful. The room was nothing fancy, but had ample space and included a small refrigerator, microwave and coffee maker. Our room overlooked the pool and the lake, which during the summer months, would be an amazing location. It was reasonably priced and we intend to return for a longer stay during the summer.
Comentário de Administração do hotel
8 de fev de 2024 por Management,Administração do hotel
Thank you, Gloria for your kind review. Our goal is to provide our guests with a comfortable stay at a fair price. We look forward to seeing you this summer!
por um viajante verificado
Publicado em 26 de jan de 2024
Old and dirty. Stains on towels, and linen. Cracks in the wall. Place needs some TLC. Mostly dirty, i can deal with old bit the room wasnt cleaned very well.
Comentário de Administração do hotel
8 de fev de 2024 por Management,Administração do hotel
Hello Michael, We apologize that you were unhappy with your accommodations. We would have corrected the problem or offered you a different room if we had known. We are updating and hope you will give us another opportunity to change your opinion of us in the future.
